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Mattress By Appointment
15 Prestbury Square, Newark, DE 19713, United States
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Mattress By Appointment
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Li
Review №1

I have at least five beds from Dave Wilson and he will go the extra mile to get you exactly what you desire! He remembers your needs when youve been in there a couple months before and he shows you exactly what will be the best match for you! He has wonderful hospitality and is very patient with letting you make a choice on your own time no rushing. We highly suggest this place because of the people who run it. We enjoy to be treated special when we purchase items from people and we felt like we were on top of the world each and every time Ive made a purchase with them. We highly recommend this husband-and-wife team they work well together!

Tr
Review №2

This store was so accommodating and helpful during the purchase and especially the delivery process of my sons mattress off campus at University of Delaware. They are a local business and there is definitely a personal touch and care to their service. Their price was also better than others in the area. They went above and beyond to deliver the mattress as quickly as possible and at my sons convenience. I highly recommend!

Mi
Review №3

Ive never written a review for someone before but they deserved it. I came in as a college student looking for a mattress upgrade and they took such great care of me, I got a great deal, AND UD students get free delivery. 10/10 would recommend

Ke
Review №4

Best customer service! I picked a mattress that ended up being too firm for me and the owners accommodated me with getting one that was the right fit for me without any hassle. Wonderful experience and Id recommend them to anyone!

Li
Review №5

Love my Mattress- Dave and Samantha are something special when it comes to buying a mattress. They are a small family business that gives you that personal touch. Best Mattress deal in town!!

Ri
Review №6

I made an appointment to see Dave about a mattress and I have to say that I had nothing but skepticism in mind. When I arrived Dave welcomed me into the store and was helping another person. I waited patiently and looked around a little bit. After a short time he directed his attention towards me and wanted to know what I was looking for in a mattress. I tried laying on a few and found one that I thought would work. Dave not only helped me through this process but asked about my sleep patterns and positions. I gave him a little of my back story and he took into consideration everything I explained to him. He went completely out of his way to make sure that I was satisfied with my selection and he delivered my new mattress the same day. Excellent service and I would highly recommend. First impressions say a lot and my first impression was wrong. My skepticism that this would be a horrible experience and something was bound to go wrong was turned into a great experience.

Am
Review №7

We bought 2 twin mattresses from them and we are very happy with our purchase..the owners are super friendly and helpful and we have recommended them to all our friends and family !!

Re
Review №8

I will recommend this place to all my family and friends. My experience with Dave was top notch! Very professional, warm, friendly and helpful. The prices are very affordable. Very little down and you can walk away with your dream bedding. Please take advantage of the “Snap payments. Overall experience was excellent!!!!

Am
Review №9

I had a great experience buying from here! Very knowledgeable and professional. For someone who suffers from back pain, Dave was very knowledgeable in assisting with choosing a mattress that would be a good fit for me. If you’re looking for a new mattress this is the place to go!!

Da
Review №10

Sam and her husband are AWESOME! We came in looking for a mattress for a spare bedroom, and worked with Sam until we found the mattress we wanted. We came back a week later, over the July 4th weekend (Sam remembered us) and we finalized the paperwork within minutes. The matress was delivered today within the window they promised.GREAT customer service! GREAT price. Your company was a pleasure to work with!If you dont go to Mattress by Appointment to check out their stock and prices, youve made a mistake!

Ni
Review №11

Great experience from shopping to delivery. Owners are really helpful, informative and nice! We went to a big chain store before coming here, and Mattress by Appointment was much better. Would definitely recommend! Save yourself some time: skip the big stores and come here first. Youll be glad you did.

Ke
Review №12

David and Samantha are great! Friendly service and knowledgeable about all things mattress and bed alike. All at competitive prices too, with delivery and assembly included in our particular package.. I strongly recommend this business!

Ki
Review №13

Samantha was extremely helpful. Need a new bed for growing teen and her recommendation was perfect. She was on time for our scheduled appointment and very knowledgeable about the products. I have already recommendation her to a few friends. Excellent price and flexible payment options as well. Very very pleased with my purchase and the customer service

Ja
Review №14

We wanted to support a local business but we never expected the truly exceptional customer experience and high quality products that we received. Their knowledge, professionalism, communication, prices and absolute focus on customer satisfaction far exceeded all of our expectations. They made us feel comfortable immediately and we loved their no pressure attitude. When you know your prices are the best around, you don’t need to pressure the customer. They went above and beyond with the delivery. It definitely wasn’t easy getting that huge cali king bed up to the bedroom, but they made it appear easy and they worked so well together. It was such a pleasure working with Big Dave and Dave. We cannot imagine getting a bed from anywhere else and we could not be happier with our entire experience.

Ja
Review №15

I was skeptical at first..$39 down?? But its definitely the real deal. It was a pleasure meeting David. He made the process easy and fast. If you need a new mattress and box spring. Look them up👍🏾

Ef
Review №16

Mr. Wilson provided excellent service! He provided valuable information almost an education in understanding how to select the mattress that was right for me. Mattress By Appointment has excellent finance options and their 50-80% clearance sale allowed for me to get their top of the line mattress at an amazingly affordable price! Definitely will buy from there again.

Ve
Review №17

Very friendly and helpful. I would definitely go back when I need another new mattress. They worked with us on what we needed. Gave us options we didn’t even know where out there for what we needed. I called ahead and he helped us pick out a new box spring. I was recommended by family and I will definitely recommend them to anyone who is in need of a new mattress.

Pa
Review №18

Sam was really easy to communicate with and get ahold of. She did a good job understanding my budget and what I was trying to do with the mattress situation in the house. She was responsive and sensitive to my time and was able to arrange delivery at an extremely reasonable cost. I would recommend MBA to anyone looking to get beds in the house at the right cost with superior customer service.

ch
Review №19

This place is absolutely amazing. David and his wife are so beyond helpful and sweet. I was about to be sleeping on my floor in my new apartment because my old mattress was damaged from storing it outside due to not having anywhere else to put it. They did everything they could to make sure I had a bed to sleep on tonight. My bed is so comfortable and I could not be any happier with the service. I would recommend this place to anyone. Seriously such great people. Will absolutely be getting any mattress I need from there!

Li
Review №20

The service was professional and very curious to their customers. They deliver on point 👌 I would recommend their service to anyone

Si
Review №21

Cant say enough about how good my overall experience was. Good selection, great prices also ! Most importantly theyre knowledgeable, friendly and (most importantly) put ZERO PRESSURE on me to buy a specific matress ! I told her what I was looking for and we started with the least expensive ones and worked our way to till I found one perfect for me !

Ca
Review №22

Didnt know what to expect but Im very happy to have followed through with visiting and purchasing from Dave and Sam. Excellent customer service and fantastic pricing. Dont hesitate to schedule an appointment if your in need of a new bed!!!

Mi
Review №23

Customer service was very nice,service was very dependable. Dave and Samantha are great to work with. Deffinately Recommend them to other people.

to
Review №24

I am very pleased with the customer service skills and knowledge of each mattress that david and sam possess They worked with me to find the best fit for me with an amazing price that didnt break the bank. Thank you guys so much. I will definitely a repeat customer

Je
Review №25

Husband and wife team. They are extremely personable, professional and knowledgeable. My husband and I are very pleased and will be back when we are ready to upgrade mattresses.

Me
Review №26

Super helpful and kind staff. David was great. Made sure to cover pillows and mattresses for testing. Even had a video game to keep the kids busy. :)

He
Review №27

What a wonderful experience! Dave and his wife are amazing! We walked in, told them what we were looking for and we were shown our options. Extremely helpful! He got us financed and after a few reschedules (by us) was super flexible with delivery! If I could give them 6 stars I would! Thank you so much for such a great buying experience! DEFINITELY RECOMMEND!

Ke
Review №28

Best mattress buying experience! Awesome customer service!

Ti
Review №29

I purchased a king size sealy mattress from them. It was one of the best decisions I ever made. Trust it’s worth the price. Two of the gentlemen delivered it to my house the next day! They don’t disappoint go check them out

Ho
Review №30

Great service. Satified customer!

Ad
Review №31

My experience was awesome from start to finish. I appreciate how they were on top of everything from setting up my appointment to bringing my purchases. I also like how knowledgeable David was when explaining which mattress would be best for me due to my health conditions. He showed me and my daughter which ones would work for us. I love my bed it is perfect extremely comfortable. I will definitely recommend Mattress by Appointment to everyone.Thank You

JC
Review №32

The best place im Delaware to buy your mattress. No need credit. The owner he help you to get the right mattress for you. The prices is very competitive with the bigger brands. Im recommending this place to my family and neighbors. Amigos hispanos vamos a apoyar los pequeños negocios ya las corporacines estan enriquecidas a costillas nuestros. APOYEMOS LOS NEGOCIOS LOCALES APOYEMOS LOS NEGOCIOS LOCALES.

Al
Review №33

Thanks Dave and Sam for the awesome service and hospitality! We will definitely recommend you guys to our friends and family!

Ol
Review №34

Great and excellent service. I had a wonderful experience.

Jo
Review №35

Customer service was very nice service was very dependable they did a great job on my bed I would Recommend them to other people

Ki
Review №36

GREATEST SERVICE EVER!! & I LOVE MY NEW BED

Jo
Review №37

Great place to get your self a mattress set. Great owners as well!

Ki
Review №38

I must say by far the best service for buying a mattress. The owner was very easy going and understanding. Did i mention they have great prices. My parents love their new mattress.

Ne
Review №39

Today I brought a brand new king mattress and a bed frame from Dave. Not only was he super patient with me he made buying a mattress fun and exciting. He was amazing and truly made buying easier. Great price for a great mattress. Thanks Dave I love the bed. Id truly recommend buying from him and if I ever need a new mattress for my other rooms Mattress By Appointment is the only place Im going. Id gave them a 10 out of 10.

Ga
Review №40

Found this place on Facebook. Dave Wilson is a great guy. Buying from him was a wonderful experience. I highly recommend them.

Ro
Review №41

The buying process and the delivery was great and would definitely recommend this business going forward.

Jo
Review №42

Dave is one awesome dude! Super nice, and helped me and my boyfriend find a mattress we loved that was in our price range in the matter of minutes. Only stayed longer to chat because he was so fun to talk to! Make an appointment. You wont be disappointed! Thank you Dave!

Ni
Review №43

First time buying a new mattress for myself, after shopping around I’ve got to say this was the best experience by far. No pressure hassle free family run business and had me in and out with a great quality set in under 20 minutes...highly recommend to all for an unbeatable deal!

Ro
Review №44

I highly recommend this duo David and Samantha are great. I had a great buying experience. Very personable

Si
Review №45

Let me explain something to you about Mattress By Appointment, this place is AMAZING. EXCELLENT CUSTOMER SERVICE. FAST DELIVERY SERVICE. GREAT PRICES. EASY TO DEAL WITH. DAVID AND HIS WIFE SAMANTHA ARE THE TRUE MVPS. DONT GO TO AARONS AND SPEND A ARM AND A LEG. FORGET ASHLEY FURNITURE OR MATTRESS WAREHOUSE. THIS IS THE PLACE FOR YOU. THANKS AGAIN DAVID. YOU THE MAN!!!

dl
Review №46

Dave and Samantha are great! I am very pleased with my purchase of a king bedroom set,

Jo
Review №47

Great. Very helpful Nice people.

Ty
Review №48

With bringing in a newborn into this world, working 2 jobs of 20 hours days, and to be a disc jockey on the side. Nothing catches my eyes like my bed. I’m so in love with it that I couldn’t wake up at my regular time because I’m so comfy and ready to sleep another 30 mins instead of 5. Dave and his team is nothing but the best. If you want to treat yourself and only you know how to do it, call Dave because he’s already there.

Ke
Review №49

Great customer service, I came in for a box spring to fix my broken bed, after telling him I was pregnant he helped me out to get a brand new bed and frame. Within my budget and even made sure everything is delivered in a timely manner!

AN
Review №50

Dave and Sam are an amazing duo! Sam explained everything in detail to me over the phone before my appointment. While there, Dave helped me choose the best mattress based on my specific needs. But the real star here is their son, Little Dave! He gave a young, fresh approach and honest opinions that really helped me streamline my decision. A very smart young man who is surprisingly knowledgeable about everything in inventory! Ive had my bed for about a week now and I am so happy with my purchase! And so glad I called them!

Ju
Review №51

This place is definitely number 1 on my list for mattresses now. Got a great bed at a great price! And NEXT DAY DELIVERY!! Where else can you find that at? Nowhere. I will definitely be returning for another mattress and telling all my family and friends about this place.

Ci
Review №52

I had the pleasure of meeting Dave Wilson today and his business, MATTRESS BY APPOINTMENT. What a wonderful opportunity it was for me, the professional manner and the kindness that they showed cant be beat. I moved to a new apartment yesterday without a bed. My brother is my best friend and he lives in New York State. Kevin called Dave and his company this morning to purchase a new bed for me. Kevin called called me around 11:00 am for 12:30 time. Arriving as stated on time 12:30. By 1:00 Dave and Robbie came by and set up an incredible new bed for me. I thought I was going to need to find someone to set it up for me, but Mattress By Appointment is completely full service. In a few minutes everything was set up perfectly and they cleaned up everything. I highly recommend Dave and his company anytime you need a new mattress. Kevin told him the type of mattress I would like, Dave choose a Structures Energy Euro Top Set and brought new pillows from Kevin . Dave and his company are outstanding. Please call them.

Ga
Review №53

The couple who own this business really treat their customers like family. Me, my mom and my brother have all purchased mattresses from this store and have recieved nothing but the best and friendliest service.

Er
Review №54

Mattress by appointment is an awesome company. David and his wife a very nice and helpful. The store is clean and organized. I have been telling everyone about the company. I purchased two beds from them so far about to purchase another. They have have payment options if your not able to pay in cash. Hours are convenient. Give them a call.

DC
Review №55

Good experience from start to finish.Made my appointmentChose mattresses for my son and IReceived mattresses in a timely mannerSlept really well!Good family business to deal withPersonal serviceI would recommend them to my friendsGood quality mattresses with a great warranty.

Ru
Review №56

We had a great experience with this family run business. Dave opened the store an hour early to accommodate our schedule. He was very informative and low key. We felt no pressure to buy. But we got a great price on a queen mattress, which he and his son delivered the same day. Couldnt ask for a better experience.6-24-20 - almost a year later we have again purchased an additional mattress from Dave. The service was just as exceptional as the last time and we will continue to always purchase or recommend his store. I highly recommend this store to anyone looking to purchase one or more mattresses - you will not be pressured and Dave will happily explain all the differences and make your decision making easy.

Wi
Review №57

Dave and his wife run a great operation! They are friendly, knowledgable, and hardworking. I highly recommend Matress By Appointment, not only for the great customer service, but also the great products they have!

El
Review №58

Great service. Worked over a beyond to get us our bed and on the day promised. Would recommend to all.

Ni
Review №59

I am very pleased with the service. Went in ordered a queen size bed scheduled a day for delivery came on time they set it up in less then ten minutes were very friendly. Highly recommend buying a mattress fro here the prices are very reasonable

Br
Review №60

For months I was searching for mattresses. Each store I went to there were fast talking salesman pressuring me to purchase an overpriced bed. Anyone looking for a mattress definitely should go to appointment by mattress! Mr. David will match you with the perfect mattress with zero hassle and great pricing.

Sa
Review №61

Today I received my queen size bed and I am beyond excited and happy! This is the second time I have purchased a bed from Mattress by Appointment and I plan on purchasing another from them real soon!! Each time I have visited their Newark, DE office I have had an amazing experience!! From the moment that you walk in the door you are pleasantly greeted and from there the customer service experience just gets better!! They actually listen to what it is that you are looking for! They will spend hours with you, if needed, just to make certain that you leave a very happy customer!!Thank you so much to the team at Mattress by Appointment for making me a VERY HAPPY WOMAN!!!!

Ca
Review №62

Outstanding Service!Had the pleasure to shop and buy two mattresses from this family own business. Our sales specialists, Dave the owner, was enthusiastic and knowledgeable on all the products in his store. He took the time to explain in great detail each bed until we could figure out which product was the best for us. At the close of the transaction Dave ensure the beds were delivered within hours and set up for use!I give this business 10 stars on service and price!

al
Review №63

Nice selection, owner was very knowledgeable about his mattresses. Prices were fair, I was able to take my time I felt no pressure, once I selected my mattress setting up my payment plan was easy. An the options for paying were great Ive very budget cautious. I would definitely recommend this business to friends and family.

Ra
Review №64

This place was my first stop to shopping around to replace my old mattress of 10yrs. Rusty with my mattress knowledge, the service they provided was just what I needed. They set the bar high, I ultimately choose to go with MBA after a week of looking around. I was one sleep away to my dream bed, super quick and easy delivery. What a awesome experience. Thanks!

Ma
Review №65

This was our first experience buying a mattress in a store and it was better then we ever expected. Dave knew exactly what he was talking about and gave us so much information about each mattress! Making an appointment was easy, quick responses, some of the best customer service we ever had! Not to mention the mattress we purchased is amazing, we have used it for about a week now and have never slept better. Snap credit was quick and easy. Delivery was fast. I do not have one bad thing to say. These two people are the best!! This place is a must if you are looking for a mattress, best experience ever. I will recommended to all my family and friends.

CA
Review №66

I received my king size bed today. It’s awesome. Thanks Dave for all your help from beginning to end in getting my bed delivered in such a timely matter. I’ll definitely recommend your company to family and friends.

Mi
Review №67

It was nice shopping for a mattress with out having a bunch of other shoppers around. I felt comfortable laying down and testing each mattress. I have been sleeping through the night on my new mattress . Which was a long time coming. Delivery was on time and quick.

st
Review №68

Awesome customer service had me in and out walked in ready to purchase mattress ended up walking away with 2..Reasonable prices and same delivery.. Much appreciated.Thank u

an
Review №69

When it comes to buying a larger ticket item I tend to research and price check for weeks. I shopped all the local mattress and furniture stores. None could compare with the quality and price of Mattress by Appointment. Dave and his wife were knowledgeable and used no pressure. Delivery was quick and in the time frame given. They were courteous and professional. I will update this review after weve slept on the mattress for a while.

To
Review №70

My only regret is that I’ve never been here before. The service was excellent and I’ll be sure to come back for my next purchase!

Ni
Review №71

Id like to stay I enjoyed my experience with Rob Sr.Very knowledgeable of the products they offer.Very knowledgeable of the different payment options.I never felt pressured to make a purchase, very patient. I purchased a king size mattress and box spring. Myself and wife sleep very comfortably lastnight. Would recommend this company for a great experience. Thanks Rob, Warren.....

Pa
Review №72

Oh wow this place is incredible. I called them thinking ok Ill check it out. I really needed a bed right away. I made the appointment, when I got there. I was helped right on the spot. Thier recommendations were on the money, they didnt try to upsell me or any of that other bs. I ordered a queen with a metal frame on a Sunday to be delivered by Thursday. The reason being I was going out of town the next day. Well being the things are with Covid 19 these days it was delayed. Instead of giving me a line of theres nothing they could about it. They did a great thing about it. They upgraded me to the same model bed but in a king size with a heavy duty frame. And got it to my house on the day promised. I know this sounds like Im a relative or friend trying to hype up the business, but its not even close. Im an honest to God customer and I dare you to prove me wrong about this place. Give them a try...i did.Paul S.

Ga
Review №73

Walked into mattress by appointment with my boyfriend looking for our first mattress after moving to Delaware. Met Dave and he was extremely helpful. We got to test different kinds of mattresses until Dave helped us find what we were looking for without any rush or pressure. An awesome experience and we were able to go home with our mattress the same day. Thanks again Dave! Definitely recommend

Ya
Review №74

It was amazing. Never imagine a so speedy service. David was awesome, I definitely recommend you guys to all my friends and colleagues. Thanks much!

Jo
Review №75

Dave was very personal able and professional. Affordable! Good quality. His prices are fair. He laid everything out and made it simple. I plan on purchasing any future bedrooms from him. I felt taken care of. Thank you Dave!

Ca
Review №76

DAVE and his wife are AWESOME.. my fiancé and I made our very first purchase and investment towards our marriage .. a beautiful king sized bed 😍 not only were we given many different choices, but also helped us get approved and financed !!! This is my second time buying a bed with them !! Excellent!!!

Tr
Review №77

Samantha and David could not have been more helpful when it came it buying a mattress for our daughter. They both went above and beyond — David took the mattress and box spring upstairs and even put the frame together for me (I was having back issues). They were a delight to do business with, and I would definitely recommend Mattress by Appointment to everyone!

Te
Review №78

The service I received was excellent. Their prices were reasonable and they even had financing. The salesman was knowledgeable, helpful, and ready to assist me with whatever I needed. He even delivered the mattress for me the very next day. Im definitely recommending this place to my friends.My new mattress feels great. I am extremely satisfied.

Li
Review №79

The quality was great for the price! Very helpful, kind people and they looked out for me, not themselves. I would recommend them to everyone. If your looking for a nice mattress and dont want to be taken advantage of this is the place for you. I got one mattress for my daughter and one for my mother. Dave took the time to help me find what each individual would need and for a great price. Thank you both for all your help!

An
Review №80

Dave is the best! Awesome service. Informational. Great service. Even text to make sure we made it home. Thank you Dave!!

Mi
Review №81

Beyond EXCELLENT service!! As a mother of twins, shopping alone with my girls is often a dreaded experience. They were extremely friendly and made my children have a fun shopping trip! I even recieved my bed the same day..DELIVERED!! I would HIGHLY recommend Mattress by Appointment to everyone! Oh and great prices too!

Le
Review №82

The bed is soft, fresh, comfortable and it was delivered in a timely manner. This company is a great place to get a mattress from.

RI
Review №83

Their in-store selection was impressive as well as their courteous, friendly and personal customer service. The SNAP financing made it easy and affordable to make the purchase after my selection. I was reasonably satisfied with the delivery service except for the fact they forgot to bring the mattress cover as promised, for which I am still waiting to receive. Overall, they did a GOOD JOB especially with the removal of the old box spring. I would do business with them again as well as recommend them to my family and friends.

Ki
Review №84

Went in to get a mattress for a guest room, pretty much knew what I wanted and my budget. Samantha was friendly, knowledgeable, and helpful in getting me what I wanted; no pressure sales, very accomodating. She made the whole thing easy and pleasant. Easy financing was available also., no waiting around forever. And quick delivery. Overall, wonderful customer service from friendly people. Ill be back when I need my next mattress.

Co
Review №85

David and Sam as well as their whole family are amazing to work with! They made everything so hassle free and a wonderful experience! Opulent recommend their family mattress stores to any one over the expensive national brand names!

He
Review №86

David was so helpful and personable while we were mattress shopping! He helped us find what we were looking for at a great price! We decided on a memory foam mattress and it was cheaper than anywhere else we looked (with a 10 year warranty too!). He never made us feel pressured into buying from him or getting something that we didn’t want (unlike most other mattress salespeople). Can’t wait for my daughters new mattress and box spring to be delivered 😊

Oc
Review №87

Great prices, Awesome customer service experience, reasonable delivery charge. Offers the best name brand mattresses for 50% to 80% off. I will definitely come back for my daughters mattress! Best sleep I have had in months!

Ph
Review №88

Excellent service! Very professional staff. They do everything to satisfy their customers. Friendly! They have every kind of mattress that will fit your needs at a reasonable price! I love their prices. I will refer everyone that I know to this mattress store! You will not be disappointed!

Aa
Review №89

Excellent service, Dave was more than helpful, and the prices were the best for the quality we got. Plus it was free delivery for UD students!

De
Review №90

I had an awesome experience at Mattress By Appointment in Newark, Delaware! Dave was very personable, professional, and knowledgeable! Great selection, pricing, and will work with you to ensure your expectations are exceeded! Will definitely be my first call when my next mattress needs arise! Would definitely recommend!

Sa
Review №91

Dave is an exceptional and informative salesman. He took the time to educate me on all the key points that finally narrowed down my choice to one mattress. He is patient, kind and most importantly eager to please the customer. With this said, my husband and I are thrilled with our new mattress! I normally wake up and get out of bed stiff and achey, but I can thankfully say this morning I didn’t!! I slept better than I have in years and was thrilled to hop out of bed feeling half my age! Thank you Dave for selling us the perfect mattress, and asking all of the questions necessary to make sure our needs were met. All salesman should be as caring and concerned as you!

Sc
Review №92

I was in the market for a new mattress and found this place and so glad I did! Prices are amazing. I got a king size gel foam hybrid that most places sell for $3000 and here it was $1500. They take the time to know you and what you really like when you try the different mattresses. They are knowledgeable and will help you pick out the correct mattress for you and will go the extra mile to help get you approved for financing. I highly recommend stopping by and checking them out. You will be so glad you did!!! Much better buying experience than the much larger “chain” stores and you can’t beat the prices!

Bo
Review №93

Dave and Rob were extremely friendly and helpful. Dave addressed all of our questions, needs and concerns. Dave helped us pick out a bed that fit all of our needs. We got a high quality bed, for a fraction of the cost. Delivery went smoothly, and they even helped bring down our mattress and box spring to the main floor. We had a great experience and would recommend all our friends, family and others to go see Dave and Rob at Mattress by appointment. If you go let them know Bonnie and Tami sent you!

Ad
Review №94

Great customer service fast response help to learn a vehicle they also offer delivery and financing on mattresses wonderful place to buy your mattress phone even let my four-year-old run across the mattresses and play with the electronical beds very polite never disrespectful awesome customer service

St
Review №95

I Want to share an awesome experience I had with this store. It all began with a phone call and I spoke to Matt the owner over the phone. He was very polite and very courteous and answered any questions that I had. He didnt make me feel stupid for answering any questions but rather was very supportive and willing to answer any of my questions. I made an appointment to check out some of the mattresses and I was very impressed with the quality and again Matt was very courteous and helpful. He worked with me and my fiance And showed us the different mattresses and features. We were both very impressed with the excellent service and the prices are the best Ive ever seen anywhere! Mount showed up on time with the mattress delivery in again displayed a high level of professionalism. Ive been to other mattress places before and I have never seen anyone close to his level of professionalism and kindness. I would definitely recommend 100% to check this place out and you will not be disappointed.

la
Review №96

We bought a bedroom set which we love! Dave was the most amazing salesperson ! He made everything easy and we had a the most pleasant experience ! Delivery came as indicated, the delivery crew was very professional and helpful ! Thanks Dave best prices in town ....

Al
Review №97

The owners are very nice, down-to-earth. Had a great experience buying a bed today. It made me feel very comfortable and didnt pressure me into buying anyting. I will be going back.

Er
Review №98

Great service. Great price. I would not buy a mattress from anyone else. You will not be disappointed.

Kr
Review №99

Mattress by appointment in Newark is by far the best place to buy your next bed! Dave and rob gave the best experience I could ask for. I went in looking for a new bed for my husband and I with my 18 month old daughter. Rob was so Patient in helping me find the right bed to fit me and my husbands needs. Let’s just say I was so Indecisive I was there for over an hour with a baby ! We finally found one ! It was to be delivered to the shop on Monday but UPS messed up and didn’t deliver the package ! Dave went out of his way to get our bed from UPS and personally deliver it to us not only that but he had the bed set up in no time ! Thank you both for your wonderful service

Me
Review №100

I needed a mattress set for my son really fast with a tight budget. I walked in and Dave helped me find just what I needed with straight-forward, no-nonsense, family-friendly help. In half an hour I was all set with the mattress strapped to the roof of my car and my day was saved! I highly recommend them for your mattress needs and I will go back the next time Im in the market.

Information
45 Photos
100 Comments
5 Rating
  • Address:15 Prestbury Square, Newark, DE 19713, United States
  • Site:https://mattressbyappointment.com/locations/de/newark/
  • Phone:+1 302-244-9487
Categories
  • Mattress store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–4PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • In-store shopping:Yes
Planning
  • Quick visit:Yes
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