Cant ever say anything bad about Starbucks. Good food, good service. π
I waited 20 minutes before I cancelled my drink order. Manager and 2 additional staff members were hiding in the back not helping the 3 on the floor trying to get orders done. Not even a sorry from the manager on the long wait time when she finally came out to give the refund. Donβt waste your time here.
They do their best to keep the line moving quickly. Staff is always friendly and very efficient. I have yet to order a drink that has been made incorrectly. Im always happy to add a Starbies pitstop when running errands.
I absolutely love this place. They mostly all know me by name and they are so sweet!!
I was there on Wednesday and waited at the pick up counter for 15 minutes. I could see my drink on the other side of the counter just sitting there. I assumed it was done but I didnβt want to be rude and reach across. Someone finally acknowledged my existence after just sitting there talking to their coworkers the whole time I was waiting. Grabbed my cup for me and realized it was empty. Then proceeded to question me about my drink acting like they couldnβt make it. They were not out of the ingredients the person just couldnβt make it because they said it wasnβt possible. Iβve been getting the same drink at various Starbucks for months now. Iβm drinking it right now as I write this. Itβs definitely possible. I walked out of that store with no coffee, called customer service to get my money back since I paid on the app, and I will not return until I get assured that not only the staff is trained to follow simple instructions, but that they also donβt ignore customers in the store for 15 minutes while goofing off.
Iβm at this starbucks 24/7 and they are always absolutely amazing. they have some of the nicest people i have ever met and theyβve never messed up and order.
Waited 15 minutes for a iced macchiato, received a hot macchiato and they already seemed annoyed for whatever reason so I didnβt even bother to have them fix it. This Starbucks hasnβt been all that great recently.
Staff can never answer a question on any purchase topic. Must always seek mgr who is always busy. Not allowed to place order for purchase of bags of coffee. Frequently out of my choice of bagged beans & even mgr doesnt know if or when they may ever have this big selling product back in store.Today not the 1st time that inside store was closed due to staffing problems (Ill say!). Told to use drive-thru. You could grow old there...Up the road on Fayetteville Rd is a very different experience of professionalism, interest to help customer buy their product - whichis in stock. Imagine......BM. Newnan
I never go to SB, but today I had to go for someone else, the young lady inDT was so polite and helpful. I give the customer service 10 stars
Very great service and clean area. Two female workers were very kind and helpful with ordering our drinks. Would give ten stars if I could!
I just paid $5 for a half-full cup of coffee. With an excessive amount of sugar.
I did a mobile order and mine was great but my boyfriends was awful. it was a third of the way full with whipped cream on top of the ice and the girl in the window didnβt care when we were saying it wasnβt full. The whipped cream on top of the ice didnβt even reach the lid.
I really enjoy the friendly staff and service, but over the last 2 months I have noticed that the employees working in the drive thru donβt listen when people are placing their orders. It seems that they are hurrying to get the line down but forget about the accuracy or they arenβt being trained properly. I have not received the correct beverage in the last 2 months. Everyone working has good customer service but unfortunately that does make drinks correctly.
Drive through lane is a nightmare, spent often times 20-30 min there. Trash blowing around everywhere and the screen you order from dusty and dirty. Not to mention the dumpster that spoils you appetite while you order.
Always such a nice experience at the drive thru
I just wanted to reach out to the Starbucks family to send my commendation for one of your Partners at Starbucks (1200 Bullsboro Dr., Newnan, GA, 30265).Her name is Miranda, a barista and beautiful ray of sunshine at the store.Miranda provided exceptional customer-service to me, and went above-and-beyond to make me feel cared for. She was kind and compassionate from the start! For starters, she greeted me with a vibrant voice, and a warm smile that could light-up even the darkest days.She was very friendly, as she used phrases such as βThank you so much for choosing Starbucksβ, which truly made me feel cared for and appreciated.I am definitely a customer for life! I hope you recognize the Starbucks Partners who take the time to render expressions of care for everyone, everywhere.Have a Blessed day! -Alexander
Need to find a better way to keep hours updated and publicly available. Google says itβs open, the papers posted show they are open but no one is there. Waited in line at the drive-thru way too long. Very disappointing especially since itβs the only one this side of town now.
Chai tea. Out of Raspberry Syrup
The drive thru was busy but thatβs to be expected considering the lobby is closed & itβs Christmas Eve, Eve. Despite the afternoon rush Amelia (I think that was her name, I really hope itβs close enough, if not, so she gets the recognition she deserves!!) was pleasant as ever! She was just so sweet and very apologetic about the wait. Would 10/10 recommend this Starbucks because of her.
They messed up my order, and we didnt realize until we were already on the highway and couldnt go back. Ordered a drink that comes with two shots, asked for and paid for a for a third shot to be added. A few minutes later we realized it only had one shot in it. The other drink we ordered tasted like it had zero coffee in it at all.
I didnβt get the name of the gentleman I spoke too on the phone when I called to ask a question but he was nice and helpful! Definitely stopping by to see them tomorrow and get the special promotion :)
I am an avid Starbucks drinker. I usually go to the one a Thomas crossroads (which is great btw)They were super busy so I decided to co.e here because it was on my way anyway.I ordered a Venti Salted Carmel cold brew (My usual) light Ice Add a shot of expresso and Extra foam.This is my usual.They were busy so she handed me drink and I pulled out. It had hardly no foam...and taste like water with alot of cream. It was awful and for 6.50 for a cup of ice water with cream was a bit overkill.
Always pleased with my experience
Everytime I go to this location something is always wrong with my iced coffee.
Excellent customer service
Good customer service but they run out of stuff so often I stopped coming
I got a vanilla bean frap and it was auger at the bottom and not blinded
This drive thru line takes far too long (noon on a friday)!
Parking and drive thru is a nightmare! Everything else is great!
Customer service is absolutely amazing!! They are extremely warm and welcoming and always helpful. I dont love the price of Starbucks but the customer service keeps me coming!
Very friendly and competent staff
I go to many Starbucks in Florida and here in Georgia and by far the Starbucks here in Newnan as one of the best staffs ever
The nicest bunch of folks you could ever meet. Their speed of service and overall willingness to make sure you have the best visit possible makes this store one of the best. They take the time to get to know you and your preferences. They ask how youre doing and make suggestions based on what you like. Awesome, awesome place.
Busy drive thru, quicker inside
Hello, I had came here around 5:30pm. I had ordered 2 feta wraps & two coffees. There was a was a sticker that had got cooking oh my feta wrap I was really disappointed. I love Starbucks and to get my favorite sandwich and there be something to just gross me out idk if I can cone here anymore..
Descent. Not welcoming.
This location is my favorite. They always get my order right and Jimmy is very friendly and has amazing customer service. Its nice to truly always feel welcome here. Jimmy, needs a bonus or something he deserves it.
Made a mobile order and could literally see my order sitting on the counter, but they dont have a dedicated employee for these orders. So I had to wait for 20 minutes to get a mobile order. One employee was zooming around but the other employees were a bit more nonchalant.
Iced lattes always hit the spot!
Wasnt even open....didnt know this until we got off the highway. Should have a sign stating that they are remodeling before people get off the highway to get a Starbucks coffee or whatever
I go here so often, the staff knows my order. They are very warm and friendly, the service is quick, and the coffee is good!
I absolutely love this location. I will go out of my way to come to this location over others. Their service is speedy and my order is usually ready by the time I make it to the window. Workers seem happy to be there and their overall morale is great. Highly recommend!
To start off they got my order incorrect. Then once I got my drinks, that I order the same way every time I go to Starbucks, they were gross. They tasted like watered down expresso. The pumpkin cold foam did not taste like pumpkin. When paying $8 for a drink and it being gross is very disappointing. Definitely will not be coming back to this location.
Drinks always delicious and on point.
Always have such great service and the best drinks at this location!!
Ordered a gouda breakfast sandwich, very cold, order 2 med pike coffees.....also not hot. I ordered at counter and waited 15 min. Wasnt worth the money. Time arrived 10:30am....time served 11:02am Monday
Ivused the Starbucks within Target so I can also shop and pick up my prescriptions . The staff is always friendly and courteous
This StarBucks is the best. They have GREAT service and everyone there is super nice. πππ
Enjoyed the welcome greeting and easy to follow line structure to order and pick up.
This is a great Starbucks from a service and to sit and do work, but its always so freaking cold in here! Thats the only reason I dropped a star. Im cold and my coffee gets cold too quickly. Turn up the heat!
Good food and drinks
Been to hundreds of starbucks, but was really impressed today with our experience. Hunter waited on us in the drive thru. Not sure if he made either drink or not, but he did all he could to make things right for us. Really appreciated his effort and customer service. Wife also made the comment thatβs the location we will be visiting from now on.
I cant belive how good Starbucks is
I put in a mobile order as usual. I pulled up to the drive threw, when my app says it was ready. The lady makes me circle around even though no one was in line before or after me. I ask for a refund and they gave me the refund, but it was not the full amount. Short by 21 cents, not a big deal. The bigger deal was the waste of time driving around for no reason. 1 person told me that he doesnt know why she told me to do this, since they were not busy. This location use to be good but lately its been a meh experience.
I love Starbucks, this particular location needs a little more training in customer service issues. Other than that, staff is friendly and drinks are great. The place is cleaner than other Starbucks and it is awesome!
Great service. Great team always upbeat and willing to offer great help and conversation.
Miranda is the reason why Im taking time to post a review. The staff at this location are typically nice, but Miranda went above and beyond and helped me out since Ive been up since 3 AM this morning. Thank you!
Every Starbucks isnt created equal. This one was phenomenal. I ordered the Peppermint Mocha Frappucino this was my third time in 12 hours, the others were disgusting. I ordered one in Columbus, Georgia on Manchester expresswayit had no peppermint flavor very bitter, then I ordered one in Cumberland Mall it was more peppermint, terrible tasting. I trashed both. Thats $11.00 I lost
Try the Cafe Mocha cold .... it is the best .... and the service at this location is excellent as usual.
Tl;dr Coming from an unexperienced Starbucks-goer, this location was great.I dont go to Starbucks ever and I dont drink coffee. But the one time I purchased hot chocolate at at this location was a great experience. Indoor seating is spacious, the drink came out super fast, and the staff was polite.My friends and I stayed until closing and we didnt even realize 2 hours had passed.
A great place to study. The coffee is not the best to me. It always taste bitter.
Always nice and friendly service is quick I drive down a little to this one so I wont be in the long line near Zaxbys.
Great people!
Thereβs so much space in here! The drinks always come out delicious
Stopped here for first time and was pleased with decor and service. Only downside was they were out of bacon, cheese croissant and the barista got food order but not drink order. Sat outside on patio which is nice but chased off by lowlife who decided to smoke despite tables being clearly marked no smoking. All in all good.
Every time I make an online order its never ready on time. Then to make things worst after they finally make my drink, they let it sit on a shelf for several minutes before giving it to me. Sorry doesnt cut it. Get it together girls.
Its a Starbucks. Its exactly like every other Starbucks. Expect overpriced coffee served by at least one person wearing a beanie. Most of the customers have been sitting there for hours sipping on their free water borrowing the internet to upload pics to instagram or are editing their YouTube Videos that 3 people subscribe too.
They should have happy hours for morning too
Love the staff at this location. They make me smile every morning!
Great service great coffee, whats not to like
Regular Starbucks atmosphere, but the staff is waaaaay more, how do I put this.., unsnobbish? ππΌ
Dirty table but good coffee.
Great atmosphere, friendly staff, quick service!ππ
I love this starbucks!! its way easier to get to than the other newnan store as well.
Love the medical ball tea, so relaxing
Great service and love the coffee here
Fast service and friendly staff.
Im so happy we have another Starbucks in Newnan! Nitro Cold Brew is so delicious!
Always good product just a little high priced
They were pashient and nice
Lots more seating than the other location in Newnan. Outdoor seating is not great.
Never been to a Starbucks, dont drink coffee, I might try their Hot Chocolate.
Dont support them because they refuse to support our Military
Fast and excellent service.Clean place.
Wonderful hide away, clean, professional
Nice umbiance and employee s..
Ok coffee
I dont know.I no longer support Sbux due to their treatment of local law enforcement.I cant imagine treating anyone that way unless they were way out of line.I was mortified by the store asking them to leave.Common sense could have been applied here?Seriously
Great service...
Great refresher drinks
It looks like has a lot of space the way they designed it inside
Didnt use my gift card from year before which was 2018 Xmas
Great