Very impressed with the service. Didnt get the young ladys name, but her initials on the invoice are AEW. Was greeted as soon as I entered the store, she just glanced at the part number I had written down, went straight to the part location, brought it back to the counter and completed the transaction. In and out of there in less than 5 minutes. Rare to find this kind of service anymore. Thank you.
I ordered a part online. They quickly responded with an email to let me know the status of the part ordered. I failed to read the email thinking it was a confirmation email. When I went to the store to pick up the part, I learned it was on back order for 3 weeks. I have a special dryer, so they arent kept in stock. They were very helpful and proactively refunded me the money. The part was much cheaper than the competitors. I wish I could of waited for it. Very professional and helpful!
Really nice people. Helped me find the part I needed and even got me a comparable part that was 50% cheaper. Couldn’t recommend enough.
It is so important to shop local and supprot small businesses. We appreciate how this business has strived to do right by its customers.
I told myself to stop getting parts from this place the last time I visited. I always leave stressed and frustrated. The service is horrible and the lady was not helpful and unpleasant. Not sure how they stay in business. Was told the part needed to ordered. As I was exiting the building the part needed was hanging on the wall. She had no idea!
I walked in with an oven element, within literal seconds without talking to anybody a lady came out with the correct part. After searching 3 different stores for over 2 hours and online searching we got the part in just a few minutes.I HIGHLY recommend going here before even looking for Amazon.
Awesome group of people to work with! Jennifer is always helpful and goes the extra mile to help find what we need. The rest of the crew are super friendly and helpful as well. Thanks gang! (Jay) Factory TV & Appliance Service, inc.
Older man very helpful the younger lady there extremely rude. She didn’t seem like she actually cared about the customer at all. Extremely bad customer service. The older man that helped was extremely helpful.
Thank you so much! You were a life saver for me today! Was able to get the part fast and cheaper than online. Installed and my dryer is back in working order. Just in time to do my childs diapers!
Where to start... is it possible to give 10 stars.Everyone at this location is awesome and knowledgeable. Gina was the person that helped me I came In with an ancient part, I had no model and she was able to get me out the door preventing me from replacing my appliance. She knows everything about appliances and her customer service skills are amazing .I will recommend this store and will continue to buy my parts from them .... Thank again GINA your awesome!!!!!
Very helpful and they had what I needed.Called on Tuesday about my clothes washer that broke and spoke to a very nice gentleman who was free with his time and very knowledgeable. This caused me to make the more than 1 hour drive for the parts I needed. When I got there, the woman who helped me was also very courteous and got me those parts.If you are a diyer and like to fix things yourself, head to Cashwells. Youll be happy you did, I guarantee it!
I am an owner of an appliance repair company, we use many of the parts companys around us for our supply. But we find Cashwell Appliance Parts to be our number one. They keep 90% of what we use in stock, if its not in stock its the next day. The staff there are great, all of them knowable and friendly as well. Brady, Gena, Madison, & Rex that is who we depend on.
Friendly group of employees!!!! I love to go up there to pick up things because the staff is great, great prices and great service!
Great oem parts nicely packaged and legit :)
Not your ordinary appliance parts store! If you are looking for a place that goes the extra mile...look to these folks! They found a part for me that no one else could. Love these guys.
Came in with a dryer part, lady behind counter was very nice and helpful,tested my part told me what I needed and was out in 10 min
They were very helpful. Saved me many trips back and forth with there helpfulness and courtesy. Will be going back there for all of my appliance needs. They have a customer for life.
The staff was pleasant and knew their stuff. The price of the part I purchased was slightly less that I would have paid on the Internet. My go to place these days.
Great staff. Helpful, knowledgeable, courteous and friendly. everything you would expect. I fully recommend Cashwell.
They are excellent! Great prices and great service!
Great stock selection and customer service!
This place is great. I searched all over town for the air conditioner fan motor I needed. Most places didnt have it or wouldnt sell it to me because Im not a contractor. Not only did Cashwells have what I needed, but their knowledgeable staff walked me through the process of installing it. If youre a do-it-yourselfer, this is the place to go!
The staff was very knowledgeable. Order and received part quickly. Will shop there again.
Extraordinary great staff - tried to buy an expensive oven burner (jennair) but the woman technician/sales person behind the counter cross checked me, found the burner was ok and told me to go back and recheck my work. and im an engineer haha. she was right!!! she could have sold me the expensive part and then the relay on the control board that was actually bad - but she did not - very ethical and extremely knowledgeable.
Awesome store they had what I needed, very helpful I will use this store again.
Searched all around town for a Dryer part. Cashwell had it plus got a military discount. Great job!
Great place to shop for appliances parts, nice helpful staff.
The counter people are great, helped me diagnose what was wrong with my a/c, bought the correct part, problem solved, a/c up an running fine.
Very helpful and friendly staff!
Like their and can help you with anything you need.
Great service with a smile😊
Great customer service.
Always had the parts I need for heat pumps and appliances.
Had all the parts we needed. The staff seems to really know their business.
Amazing place and people
Had the part I needed and treated very well !!!
Always have what you need, or can get it
Very helpful
Friendly staff
Good customer service.