Went to walmart for boys underwear....non found but this store has alot of boy clothes and underwear...not enough shoes. but great store if gifting people.

I go to Roses to get my incense for my bathroom as I can not find any at any other place...

Very great

They have a decent selection of items, but theyre disorganized. I was a paying customer here back in March of 2020 and I went to use the restroom, keep in mind the restrooms were wide open and there werent any signs saying No Public Restroom, so I went in and when I came out, I essentially got told off by management and how I shouldnt have been in there, despite the doors being wide open and no indication that they werent available for use because if you got to go, you got to go, especially with Irritable Bowel Syndrome. I guess I was there at the wrong place at the wrong time. Anyhow I just left without buying anything because it was awkward and I honestly didnt want to do anything else to get me kicked out of the store. I would not recommend going here because the place is disorganized and rude, but if you do, make sure you dont have to use the restroom.

Wish I could give a 0 star rating. Terrible customer service. Was greeted by cashier while she was clearly on her phone. Proceeded to wait then she put the phone down. Right before I was given my change back she got on video chat with her boyfriend. This happened at 6:39PM. Would like to reach out to someone to fix this issue

Today, I ask the Older woman (in line 5) ask if shes open. She said No and never will be!. Very disrespectful. I went to another line Ms. Cynthia. She amazing. Great customer service skills and great prices.I will come again.

Heres the thing...Roses has affordable items, but you have look past the appearance of the store. Look around... shop and get some good cheap items while minding your business. Its a mash up store of Marshalls, TJ max, Rainbow, and the dollar tree so just ENJOY.

I love the merchandise and the prices

They have some very pretty dresses. Lots of great things for the home. So much nice things I’m going to have to go back soon.

Great deals on Wednesday. Just need more colors in the 6.99 leggings. I love them. Please get more soon.

I love this store! Fun place and good people! The layaway is a plus and I get so many compliments on the dresses I get from there!

The store is never organized or clean and its always relatively busy. Often ive found items without a tag and its the last of its kind so management will just makeup a price for the item. Also, be prepared to spend at least 15 to 30 minutes standing in line at the register. Some of the staff is friendly, but rarely does anyone move with a sense of urgency

Other locations Ive visited are ok. This one is disgusting. Hard to tell what they might have in stock. The store is always in disarray. Never enough cashiers, long lines. I feel sorry for the people that work here, theyre usually nice and its a wreck.

Can I just say, WOW! I have never been so blown away by such wonderful prices on such wonderful products. Everything from clothes to gardening supplies. This has been defiantly marked as a favorite of mine!!!

Great merchandise lots of things to choose from definitely recommend

They have a lot of great things. You just have to check the quality of the clothes sometimes before you buy

This store has reasonable prices you can get name brand items for cheap

I visit the roses in Newmarket pretty often.Monday Feb 26 was definitely my last day.I have seen that they have bad customer service.i got to experience it first hand.i was purchasing a purse. That had a ten dollar clearance sticker on it. And hanging all around the purse I was trying to purchase was signs saying an extra forty percent off. Well when the cashier( nice )rang it. It rang as it’s regular price which was 14.99.so she called for a price check. So when the older lady finally made it to the front to check the price. The cashier told her the situation. She instantly in a very nasty voice said those aren’t clearanced.so I said well you have about ten more over there with the same sticker She went to the department and saw that all the purses like mine were tagged with the ten dollar sticker.she stood there and went through them all. Almost like she was trying to find any reason she could to not give me the purse for the price they were advertising. Then she took a purse to customer service and had another cashier ring it. Of course it said 14.99 as well. At this point I knew she was stalling trying to come up with something. Because what was the point when we already knew what it was scanning. So finally she walked back towards the register. And threw the Second purse she had in a basket.extremely hard. To the point we’re the cashiers were even shocked as well as customers. So she walk around and put in the price that’s being advertised. The whole time fussing. Those aren’t even suppose to be there.thats a big difference. Just fussing. First off it’s Not a big difference.and secondly. Very unprofessional and it made me very uncomfortable. As much money as I’ve given this store. So I asked the cashier to call the manager for me. The manager comes up. She’s still running her mouth. Which shows just how unprofessional this location is. You would think with her seeing im waiting for the manager she would close her mouth. Nope. Talking so much to the point were I had to walk the manager to another area to explain to her what happened. The manager was very nice and said she dont know why she was acting like that. It wasn’t much of a difference.yeah I know. And it wasn’t even the money. I could have paid the 14.99.but that’s not what you’re advertising. It was her horrible horrible customer service. And this lady has been at this location for many years. Many years having that same ugly rude face. I dont know what she’s use to dealing with. At this location.But that’s not me.the manager said she was going to take her to the office and have a talk with her. Good. But she’s not gonna change. I will never go to this location again. I will travel a longer distance and visit the location in Yorktown. They’re nicer. As far as the lady. With the nasty rude and horrible customer service. You’re in the wrong line of business. If you’re miserable. QUIT!!! Don’t take it out on loyal customers.

I love going to roses and find something for the house and beyond.

One of the last roses in the area!! Always good service here.

Everyday items at reasonable prices. Bluetooth headsets go for $10. Whenever possible, prefer to go here rather than Walmart for everyday necessities.

Good selection of products from dressing up to household items.

A nice department store for most of your needs at reasonable prices they have layaway as well

Easy to find what I needed. Not expensive.

Nothing against roses but they definitely need to revamp the staff. Customer service is horrible the cashiers seem to not want to be there or hate there job they barely speak and have the nerve to move like they dont care. I dont recommend going on Wednesday is senior citizen day where everything is 10% off and it seems like the cashiers decide to slow down for whatever reason and I stood in line for 20 minutes trying to buy three things. The cashier moved so slow i could have took a nap but coulnt because i was beyond irritated trying to understand why she was moving so slow .she ended up knowing the customer 2 people in frt of me and decided to have a full blown convo. In the process decided to answer her cell phone and told whoever was on the line to call her back on the stores phone so unprofessional. roses has great prices but there customer service is horrible .5 lanes open with 7 people to each lane and every cashier was moving so slow. I would actually apply and love to be hired on, just to show them it doesnt take that long to get Customer in and out in a friendly and protectant way.

I love this store. The prices are extremely reasonable.

They have roaches!!!!

I love there pictures and prices.

Great place they up there game

Mercury blvd location has poor customer service, always long lines, only two lines open w/6 lanes available & takes to long for check out, they need better management. I rate this location 0 (stars).

Love it, staff is amazing

Store is always stocked,ghetto crowd is always holding up line but besides that the store is ok bad location

Good deals.. Low prices..

Your bathroom definitely needs to be cleaned it was disgusting

The cashiers are rude and nasty and so is the management

Products are good and location is great

Cashiers are slow and unprofessional, management is poorly trained in management

Best bargain store ever

Very very slow staff ....we engaged in personal coversation

Surprised this is the last one standing..Cheap prices

The rudeness at the Roses in Newmartket Shopping Center in Newport News, Va. is unacceptable!! I will not shop there again nor will my family! very poor customer service!!

Moderate deals, long slow lines

You can find off the wall things here

Not a bad store

The wait to checkout is way too long.

Good cheap cloths

Great selection

Easy on the pocket

Always awfully slow check out

Cheap prices with quality goods.

Good prices

Very reliable

Love it