user
Target
12130 Jefferson Ave, Newport News, VA 23602, United States
Appearance
Target
Comments
To
Review №1

Always clean and friendly employees. They have so much to see and great merchandise. Maybe one day I will win an huge gift card. Love this store.

ta
Review №2

Went in there for cardstock came out with bags of kids clothes that were on clearance. Safe to say the kids clearance rack is pretty good!

Gw
Review №3

The ease of ordering and the same day pick up option.

Me
Review №4

It was so convenient and easy. This is the easiest pickup from anywhere that I have done so far!

Th
Review №5

Target has everything you need at reasonable prices! The store is clean, organized, and the employees are friendly. The cosmetics area has been completely reorganized and looks awesome!

Ch
Review №6

Store looks very nice, but needs professional employees. I needed help and the associate was very rude I wanted to know if they had an item in a specific a color before I could finish my question he told me whatever I saw on the floor was what they had. He continued working without assisting me further. Instead of spending my money at Target I went elsewhere that provided better service.

Ca
Review №7

Great experience with order pick up. Waited last minute for school supplies. I was still able.to get everything needed. Thanks Target!

Di
Review №8

Helpful, professional staff. Clean store. Items readily available.

Ca
Review №9

I love the new look of the renovation they just completed. The team members are always helpful at this location . Its one of my favorite places to shop

Ja
Review №10

Their quality of clothing and choices for cleaning, office, and grocery items are always well stocked and spot-on.

Ke
Review №11

Hello! So I made a mistake with the Drive Up portion and accidentally went to the wrong Target, and it said my order had been picked up. I went to the correct store and spoke with Amy and she helped me TREMENDOUSLY. She is an absolute amazing employee and went above and beyond to help me out and made sure everything was fixed. I felt so bad, she kept apologizing for everything when it was all my fault. Please let Amy know she did an amazing job and she’ll go far in life with the amazing and caring attitude she had the entire time she helped me. She kept calm when the return line got extremely long and was so nice to everyone else. One of the best experiences I’ve had at target by far. From now on I’m going to the target at Newport News just because of her. Thank you Amy! You’re an amazing person! Keep your head up and please keep doing you, you were perfect!

Ch
Review №12

Convenient, well stocked, and good prices. Check out was extremely fast.

An
Review №13

I like Targets but i do feel the prices are high

Cr
Review №14

Nice Target. Clean, friendly. Excellent.

Jo
Review №15

This is a great store i buy dinosaur toys from here all the time but i wish there was more amiibos in the back of the store.

Ri
Review №16

The speed and convenience.

Jo
Review №17

Always good service and good prices

Li
Review №18

I shopped on a sunday, this location is much nicer than hamptons. it was fully stocked and the cashier who helped me was friendly.

Cl
Review №19

The customer service is outstanding. I had to return a component for my PS5 and was being told by online chatboards that it would be a headache. I went to Target, discussed the situation with those at the customer service desk and they accepted my exchange. It was rather painless and that is the reason I typically use Target for any of my shopping needs. They believe in the customer, therefore I believe in them.

Ca
Review №20

Extremely clean store and professional employees.

Va
Review №21

Clean target just wish their baby department wasn’t so out of stock all the time. I’ve been to other targets and this one doesn’t have much to offer baby item stuff as well as clothing wise always so empty

Tr
Review №22

Every time we visit this store, associates are blocking the isles and will not move to allow space for shoppers.

Li
Review №23

I love shopping at my local Target. It is always a clean and friendly atmosphere. They are very helpful when needed.

Le
Review №24

I usually shop there anyways every chance we get, my favorite choice for household supplies, but this trip thru cashier was terrible, she, named ANN was very rude and would not answer question my wife had, she then rang up our Dixie plates to another in line, asked about the free first aid I qualified for in OTC and she ignored me also. We were shocked at her attitude and rudeness.

An
Review №25

Do not come to this location until the co structure on the front/ bathrooms is done. I asked if there were any bathrooms and the employee told me the trailer in the front us all they had already that it was pretty gross and that he recommended going to Bed, Bath, and Beyond next store. I didnt even care if it was gross - I needed to go THAT BAD! I go to the trailer and it was all locked up with comes infront of the door - it was still locked up when I was finally done in the check out line an hour later! Not ok.

To
Review №26

This target used to be exceptional in terms of finding the toys my son and I were looking for, but since the remodeling, the toy section very rarely gets restocked and the collectables section in electronics (where most of our stuff comes from) has shrunk in size by 2/3. And to top it off, the store refuses to let the NECA and other vendors come in to put new product on the shelves because the miniscule amount they left up isnt selling due to it being a year old. Not sure why any manufacturer would have an exclusive agreement with a retailer if said retailer doesnt care.

Pa
Review №27

Staff is always friendly. I am greeted with a smile. And someone is always there to help me. I just recently recovered from knee replacement. And there is always a cart waiting. And items are easy to find.

An
Review №28

Love this store...she is under construction right now but still has plenty of stock to shop from.

Li
Review №29

Love the cleanliness and organization of the store, friendliness of the employees, price compatibility with Amazon, and returns are hassle free both in store and online. Love the online shopping from your “Bed”...in your car from the passenger seat on a trip or anywhere which makes it so easy. Highly Recommend!

Le
Review №30

Very easy process.

An
Review №31

I ordered the new mario switch console at 6 am and my order was ready for pick up by 7 am. This switch is already sold out everywhere and I was worried that when I got there to pick up that it would be gone. So happy that we got it today! Everyone working this early in the morning were very kind.

Em
Review №32

Not my favorite Target, they normally are out of alot of the things I need and the staff isn’t very friendly here. If you have the extra 5 minutes to drive to the Williamsburg East Target then do it!

Jo
Review №33

Target has stepped up their game. Their shelves were filled, store was clean, and they had what we needed and even a few things we didnt know we needed.

Me
Review №34

I was about nervous to enter Target on a Black Friday but this time was different. The store did a wonderful job filtering crowds while maintaining safety precautions.Staff was also fast and friendly.

Al
Review №35

The customer service. There was a young man named Zachary working at the electronics section that was very helpful. It seemed as though they short staffed but I personally witnessed him assist every customer patient enough to wait to the best of his abilities, not to mention with a smile.

Ph
Review №36

Very good service, easy to order and pickup, very good experience.

Ma
Review №37

Clean and not a lot of people. Great if you dont mind spending a little bit more than you would at walmart

J
Review №38

Great selection, helpful employees, love this place and best of all they were open until 11:00 pm on Christmas Eve for our last minute shopping.

Va
Review №39

Ease of ahopping

C
Review №40

Staff is very friendly and the store is clean. Almost every time I’ve gone to check out the employees are in a positive attitude and eager to help you.

Ma
Review №41

Clean target and helpful employees

bl
Review №42

This place is alright, I love the products and variety of the items here but they are overpriced for what they are. There is not a lot of food there and mostly furniture, office supplies, and electronics. If you are looking for a way to decorate your office in a modern fashion this place is definitely for you!

Jo
Review №43

I purchased a turbotax delux cd. The sunday flyer which I get email to me says 39.99, I was charged 49.99, called the store and the young lady in electronics said you have to have the app and no where in the sunday flyer does it speak of an app. She then hung-up on me. I called back and no one answered the phone. Great customer service

Ka
Review №44

Target is clean, organized, and target (sub companies) brand items and food are cute and of good quality.

El
Review №45

Like the store layout, the variety of products

Po
Review №46

Product selection, that could always be a little better, by adding larger sizes of the Kevita and GTS Kombucha drink in various flavors. Also the same for the Talenti Gelato larger sizes in various flavors.

Ti
Review №47

I love the atmosphere of Target. Its not as crowded as Walmart.

N
Review №48

Store is always clean and organized.

Je
Review №49

Its always clean, has professional staff and easy to find what you need to be in and out.

Gi
Review №50

Great store. The store is clean and the employees are friendly.

Ja
Review №51

I like going to Target. When I need certain things they have it. The store is always clean and the employees are nice. Always have a good experience.

Je
Review №52

Little crowded. Found everything I went for and more.

Ro
Review №53

Update your website to inform consumers about out- of-stock big ticket items or pick up your phone! Amazon is easier to shop and able to accurately keep up with their inventory.

Ce
Review №54

I actually like the one in Hampton better. But this one is nice too.

Ch
Review №55

Quick service and correctly bagged items

Am
Review №56

We love this store and so appreciate the Drive Up option! Carol, is someone we usually get and cherish, she is outstanding with service and overall nature!! Such a sweet person who devotes herself to the customer service experience!! Thank you!

Ja
Review №57

Always nice products with great prices

Sa
Review №58

I could have been wrong, but I thought I read the sign where masks were required to enter the store, yet I came face to face with 2 younger men roaming around sans masks. I’m confused. Does the rule exclude people carrying a firearm??

Ca
Review №59

Fast and easy but separating retuns from pick up lines would be better

Bo
Review №60

Because its a nice store with a lot of various things to choose from

Si
Review №61

I like target, target is pretty cool, the employees are nice and they have pretty much everything

Ka
Review №62

I had a good experience but i do not usually recommend places to people.

Pa
Review №63

Store is usually organized and well stocked, lines arent too bad either. no mystery why their stock is doing so well this holiday shopping season. merry Christmas everyone!

Do
Review №64

I ordered online and in less than 30 minutes I received notification that my order was ready. I then went to Target, a very friendly representative assisted me, and brought out my merchandise, in and out in 5 minutes. Now I know this will not be the case every time, as some orders require more time, and there may be a line at the counter. However, I am very satisfied for the quickness today due to many other appointments I had to get to. Thank you Target!

Ru
Review №65

The entire process is easy. Target always has what Im looking for & the prices make me super happy

St
Review №66

Just love how I click a button on my mobile app and a few minutes later the store associate is bringing my stuff out. The mobile app saves my frequently purchased items which make it easy to reorder them.

Ju
Review №67

Always a pleasure shopping at Target

DA
Review №68

Not as good of deals on Black Friday as I would have liked & shelves were disorganized

Ad
Review №69

I love Target

Em
Review №70

Lot of parking, low prices

Mo
Review №71

The line was a bit long, but the family in front of us had quite a few returns. Our cashier had no problem letting us know she only made minimum wage, walked away and didn’t come back for a few minutes. Even with this negative experience the overall experience was super easy! I left my receipt at home and they pulled it up with my credit card and placed the money right back on my card. Super easy ad painless! Just what I would expect from Target!

Ka
Review №72

Today at IPhone shop I wait for pay 20 minutes nobody service or talk to me so I went out.

CH
Review №73

DRIVE UP and your friendly service. DRIVE UP is perfect for older women, health issues, and women with babies. I am so thankful you offer it!

Ka
Review №74

Fast service!

Di
Review №75

In the midst of this pandemic there was no one regulating or enforcing customers entering with mask and there was no one wiping the carts. The safety of the customers did not appear to be under consideration. For that reason I will not enter a target to pick up or shop in person. I will have all things delivered.

Yv
Review №76

The store it self is awesome and very helpful when youre there in person. However Ive spent over an hour trying to call and get ahold of someone at the customer service desk. I had to call another department, who also had to wait for someone to give her answer.

Le
Review №77

This Target is GREAT

Wi
Review №78

I give Targets remote purchase and pick-up services a 10 out of 10, primarily due to the ability to see if the items you selected are in stock at the location youre buying from, and just the ease of the whole process! With this recent transaction, I purchased items for my Daughter who lives in Virginia (I live in MIssouri) that she needed for her first apartment, and she was able to pick them up so quickly! It was very convenient, prices were good, quality of the products I purchased was great as well...nothing to complain about at all! Most of all, my daughter is happy.

Su
Review №79

Excellent customer service with a smile!

Da
Review №80

Target has lots of things and the optical department is amazing. Fast friendly service. Lots of eyeglasses and sunglasses to choose from. Definitely recommend this place. Especially the one on Jefferson in Newport News Virginia

ad
Review №81

Clean and quick

Jo
Review №82

THIS TITLE SHOULD READ: BED, BATH, AND BEYOND!!I love going to this store. The staff are great and when I cannot find something, they help me find it. Todays adventure was phenomenal. I was able to get everything on my list!

La
Review №83

The most important reason I selected 10 as my score is because I didnt have to get out of my car and the associate brought my Package to me in 3 minutes

Va
Review №84

Friendly service, found all I needed

Em
Review №85

Staff is helpful. Bathrooms clean. Convenient hours. Store always stocked. Prices are right for products that are better made. Parking lot can get cramped and I find it easier to park towards the end of the building.

An
Review №86

Went today, very few people working, only 1 person in the electronics area and she was busy helping the same customer the entire 40 minutes we were in that area, fortunately we saw another person heading to another department who helped us, much appreciated. Used the order and pick up on another visit, went very smooth and quick.

Al
Review №87

Awesome store. Always clean, super friendly staff, its always easy to spend my coins here lol!!!!

4w
Review №88

It is easy to order and either pickup or arrange delivery.

ra
Review №89

There were 2 cashiers that I saw when I was there that went above and beyond and always a smile. Adrienne and Lachaela. I have not seen Lachaela out front in a while what a shame. Always cheerful and helpful and and aleays said hi to my kids. These ladies make a place worth going

ja
Review №90

The target staff was courteous and friendly. They attend to my order swiftly and accurately.

Tr
Review №91

Parking lot is filled with litter; much worse than Walmart lot. Target bags, cups, trash everywhere. Inside is fine but shopping experience is already tainted upon arrival with all the litter. First impressions are everything.

Ma
Review №92

NEVER AGAIN!!! I WENT IN TO PURCHASE A CHAIR FOR DAUGHTERS ROOM AND IT WOULD NOT SCAN! SO A EMPLOYEE TOLD US IT WOULD BE DISCOUNTED (whether it was discounted or not I wanted it)! SO THEY SEARCH THE SYSTEM AND TOLD US IT IS NOT COMING UP! SO, THE EMPLOYEE BY THE NAME OF BROOKE SAYS WE CAN NOT SELL YOU THIS CHAIR AND SNATCHED THE CHAIR OUT OF MY CART!!!!! SO I ASKED IF I COULD GET A PICTURE OF THE CHAIR TO FIND IT SOMEWHERE ELSE AND THEY CALLED SECURITY ON ME! I WAS NOT BEING LOUD, RUDE OR CRAZY LIKE THE PEOPLE YOU SEE ON SOCIAL MEDIA! I was asking questions any other customer would as very calmly and I HAD MY BABY WITH ME!

Mi
Review №93

Hit or miss with the professionalism of the staff. Store is usually clean and orderly.

Ha
Review №94

The drive up associate was very sweet and funny! Would highly recommend!

Ja
Review №95

I was in Target for a quick stop and i found some candy on sale and I went thru a cashier named Angel line she she was very nice and friendly I was thanked and told to have a nice night. I almost forgot to use my military id but she waited patiently so THANK YOU ANGEL you were a help and I will be back to shop especially for Christmas.

Gi
Review №96

Justin and Tyler from the tech department are amazing and their customer service is absolutely the best. Thank you so much for finding a solution for me, and getting me a receipt for my new laptop. You guys are rockstars!

mo
Review №97

Money & RoDnea King Are having a baby Boy due 9/26/2020married December 15,2019

Li
Review №98

They had everything ready, and everything was correct when I got there. They had everything done earlier then the two hours that was quoted.

Eb
Review №99

I love target everyone is so helpful! Tonight I had to call for assistance and 3 people came to my aid. Ive been in competitor stores and no one ever comes or they say its not my department.

Va
Review №100

I have always liked Target for its products and some prices.

Information
100 Photos
100 Comments
4.3 Rating
  • Address:12130 Jefferson Ave, Newport News, VA 23602, United States
  • Site:https://target.com/sl/newport-news/1103
  • Phone:+1 757-882-8700
Categories
  • Baby store
  • Department store
  • Clothing store
  • Electronics store
  • Furniture store
  • Grocery store
  • Toy store
Working hours
  • Monday:7AM–10PM
  • Tuesday:7AM–10PM
  • Wednesday:7AM–10PM
  • Thursday:7AM–10PM
  • Friday:7AM–10PM
  • Saturday:7AM–10PM
  • Sunday:7AM–10PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Public restroom:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
Similar organizations