AWESOME Customer service and bicycle knowledge skills!! Thanks for the great bike repair Bronze!! I’m back on the road now..

Friendly, knowledgeable staff! Great work at fair prices. Support local business. Would not hesitate to go again and again

Thanks for building my bike! They do a great job on assembly. They are also super nice.

Military/Veteran owned, super friendly and helpful! My wife and I really enjoyed our experience there, and plan to return soon!

Excellent prices and quick turn around on my Greenspeed Magnum trike. He will get my repeat business.

Have visited this shop on several occasions and have always had a good experience. This place is fast, proficient, and cost friendly as well.

Their prices are great but their knowledge and customer service is impeccable. You just dont come by this kind of standard often these days. If its bike related, Im sure they can help you.

We needed an emergency repair. Freewheel was courteous and helpful, doing both the repair and a bike checkup. The bike came back looking and working better than before. Thanks!

Bron and Phillip were super nice and helpful and very knowledgeable! Today, I bought a bike and cant wait to take it out for its maiden ride! You should definitely go see the guys at Freewheel Bicycle Shop for your bike needs.

My husband and I went here and the store was full of bikes but they said that they didn’t have any bikes for sale for us.

The staff is very outgoing and helpful. I recommend them for buying, and repairs of your bike.

Went to purchase a used bike. They let us ride it before purchase.

Absolutely Top of Class Service!! I just purchased a bike yesterday from this establishment and the gentleman (didn’t get his name) was exceptionally patient and most friendly. To my amazement, he did NOT try to up sale me on a bunch of unnecessary stuff.

Fixed my flat tire quickly and affordably. The owner was very nice and professional. Thanks

Been here a couple times. The staff is always super friendly. Great little LBS.

You cant go wrong having your bike serviced by friendly and super-competent staff! Veteran-owned too!! Check them out.

Great Group, Customer Service Awesome

Outstanding customer service. They are currently working after hours to provide prompt service at no additional cost. I am a customer for life.

Very friendly staff and highly skillful with repair and sales and most reasonable prices

Always there to help.

Amazing Service!! Went there for the first time today and it was obvious that they care more about the rider and the riders needs than making a profit. Very friendly service and everyone there really knows bikes. They have a great program for students (will store your bike over the summer, will sell you the bike for the year and when the school year is over will buy it back for the full price you paid for it). Have a great selection of bikes for a good price. They also have free servicing on the bikes that you get from them, and even if you buy it from somewhere else they have great prices for labor. Definitely will be referring to everyone I know.

Such wonderful Customer Service and prices!The owner Brahn is so knowledgeable and went to great lengths to help me find the perfect setup and Basket for my little puppy Ouija! He was a lifesaver! Will definitely go back for all future bike needs!

Fantasic

Speedy polite service. Fixed tubes and replaced my seat in quick time.

My husband and I just bought bikes here tonight and not only did they stay open late for us, the owner took his time explaining why we wanted certain ones and what purposes they were used for. Couldnt have been happier with the customer service!

The bike shop does excellent work very friendly to customers best bike shop in Virginia

Great friendly service! Has helped me several times when I’ve had issues with my bike. Fair prices. Best bike place in the area!

Knows his stuff. Very informative for a beginner.

Super friendly, Great service!! Fixed 2 of my bikes. Will forever recommend! A+++

These people are very friendly, I needed a tire and tube for an old garden cart didn’t want a new set up. They hooked me up with a used 20 inch tire and tube. I’m very grateful.

Man this shop is awesome! Very knowledgeable in you cycling needs! Was even able to help me with my Basketball Wheelchair as well.

I drove 10 minutes to get my bike fixed. I got to the shop at 10:50a. The sign read, ‘opens at 11’ (which is a late time for any business to open). I waited outside until 11:35. I ended up leaving after waiting almost 40 minutes, plus the 20 minute drive. There were 3 other potential customers waiting for the store to open too. One of the potential customers drive off before I did.

Fixed 2 bikes in less than 1 day. Dropped bikes off at Noon, picked em up at 5pm. Couldnt be happier.

Great shop with great staff. True local business. Not just a good business, also a good neighbor in the community.

Great service, great prices, and a great shop, got my bike fixed here month ago and still going strong, will always come here when I need stuff.

Fantastic service, and really worked with me on explaining how to maintain my bicycle

Best bicycle shop in the Hampton Roads. Amazing service and good prices.

Very nice pleasant people to deal with. Needed help adjusting breaks on a walker. Took them less then 5 minutes plus he explained how to do. Highly recommend.

Fantastic service, really take care of the customer and go above and beyond for them. Has a small town, americana feel to it. Very Knowledgeable; main guy went to school for bicycle engineering! My new go to place

I Absolutely Love this bike shop & Sherbert the shop dog. :) woohoo!!! I LOVE BIKES .

Great bikes, good price, reasonable ppl

Nice Service, and always Welcoming

This is a great shop! This very nice gentleman set me up with a tire and tube and installed it on the spot. Price was reasonable too.

The gentleman that runs the shop is very knowledgeable. He was wonderful Ill definitely be coming back soon!

I was not able to find what I was looking for but the associates were very knowledgeable and helped me by recommending something different for my sons bmx racing. They do N shop repairs and it seems like they buy Gently used bicycles

Bronn at Freewheel is very knowledgeable and patient... His prices are fair and his service is fast.

Great shop! Friendly and Knowledgeable staff and was willing to give me one on one service with my bicycle problem. However the address is wrong.The shop is located on:12480B Warwick Boulevard, Newport News, VA 23606

Fast, friendly, and great prices! Discounted repair prices for military:-)Retired military couple run the business. I will definitely visit them again!

Went in to get 2 bikes repaired. They were very nice and helpful. Fixed both bikes while we waited!

Very helpful and knowledgeable about their products. Timely work for a reasonable price.

Great prices, friendly and helpful service :)

Great place to go for affordable parts. Helpful, friendly.

Super friendly staff & very reasonable prices, student discount for anything over $10!

Very friendly & nice price

Big fan of this shop. They offer quality service and will go the extra mile to even show you how to do basic reapairs

Nice job working on my wheels reasonable price

Great

Favorite bike shop, they beat all others on service and pricing.

Owner is very knowledgeable and helpful about all things concerning bicycles.

They are helpful and very patient with my teen grandson!

My recent road bike rear wheel repair there was fast and quick :)

Went there to get some service done on my bike, the sign said they opened at 11am although the doors were locked. So I waited 20min, called numerous times and had to luck with either. I guess some people just dont want the business.

Very helpful, friendly and fast. Zane fixed up an older bike and called the very next day.

Absolutely outstanding

Great service and experience !

Nice place and very helpful

Very friendly staff, but did a poor job on my bike tune-up.

Super