Spectacular service. I go support this business any chance I get. Always extremely helpful and pleasant. Wonderful. I have purchased 5 bikes over 10 years from them and taken all my repairs to them.
They know their stuff and are really nice. The maintenance prices are great.
Very nice and knowledgeable. Everyone was helpful. I brought my vintage bicycle in that was gifted and I had no clue what it was or how to adjust it and they not only adjusted it but gave me a brief history on the bicycle. I also brought my sons bike in to have it adjusted and they didn’t blink an eye to help and I bought a basket for my wife’s cruiser from them. Thank you Village Bicycles.
Extremely welcoming, knowledgeable, and friendly staff. Would recommend to anyone in the Hampton Roads area.
Extremely welcoming, knowledgeable, and helpful! Would recommend to all in the Hampton Roads Area.
Most amazing bike shop in all of Hampton Roads. Best mechanics. The owners Walt and his better half Connie are true professions through and through. More knowledge than the bike companies themselves. And if you want your mountain bike set up to get the most pit of it, they have the guy. Ask for John. Best in the business.
Always greeted with a smile and they are so helpful. They also get the repair done at the earliest convenience.
By FAR the best bike shop around. Friendly, fast, and fair...cant ask for much more. Its clear Walt, Connie, John, and everyone else who is lucky enough to call this place work care about what they do and enjoy in sharing their passion with their customers.
Cool place for all your new or old bikes.
My bike was repaired faster than expected despite the long line of bikes awaiting repairs. Originally stopped by Fat Frogs in Virginia Beach (great shop) but they had a 3 week wait (120 bikes in line) and the cheapest chain they had was $35. I assumed Contes wouldnt be any cheaper so I tried Village Bicycles despite the drive. They trued the wheels and replaced the chain in 2 days for $40. They were also very hospitable and gave me advice on finding used bikes online. The store is a bit out of the way for me to stop by regularly but I plan on keeping them in mind in case I buy a bike or need further repairs. Great service!
Thank you so much for pumping up my wheelchair tires while i was here on vacation.
Might be great service. But getting the attention of the sales staff is impossible. Waited. Waited. Never even told me they would get to me......
Village bicycles is a great place to find a good priced bike; new or used. The staff was very knowledgeable, friendly, and helpful; and, they had a wide selection which included accessories and apparel as well. The lady, Connie, told me that they can usually order whatever youre looking for if they dont have it in stock. The only problem was the parking. Be careful when backing out as you will back out right onto Warwick boulevard if youre not looking 😂
My husband and I abruptly decided to start biking and stopped by here with his used mountain bike and me with nothing. The staff here was amazing. Within twenty minutes my husband had all the things to fix his bike and I had my first bike in 22 years. The woman who helped us was juggling twenty tasks at once and didnt drop a single one. She was hilarious, kind, and treated us like regulars. I am so grateful to her and the gentlemen there that helped my husband. I look forward to visiting again and again.
Ladies Only Mondays Cycling group
Great Place great people.
What a knowledgeable, courteous, and outgoing staff. Hands down best shop on peninsula! they help you through whatever your cycling needs are and they dont judge you when your bike isnt high end. They are about the love of the sport of cycling. Thanks for always treating me the same way and thats positive, every time I come in.-Andrew
Ive had a front sprocket replaced and brake work done here and have been very pleased with the results. Everything is always explained and I appreciate their attention to detail. Would highly recommend.
Excellent customer service, very attentive to customer needs, very knowledgeable and helpful with biking advice. I would recommend this place to anyone. Thank you John and other staff members.
As advertised! Outstanding customer service. The employee came out to my vehicle and very easily could have sold me tires. She didn’t, instead educated me on the wear and tear of them. However, I did purchase a much needed pump! No pressure to buy anything, but left me with every intentions of returning for any bike needs I should have. Thanks Connie!
I stopped in Saturday and was so impressed with the customer service! James spent almost 45 minutes answering my questions and ensuring I was looking at the right type of bike for my preferences and experience. Ill definitely be back to test ride (and likely buy) a bike when the weather improves.
My wife and I just moved to Virginia, and we needed some tune up for our bicycles. We chose Village Bicycles and didnt regret it at all. They provided the recommendations, gave us reasonable prices, and even Mr. Walter helped out in placing our bicycles on the bike rack. The folks were very nice, professional, and hands down love what they do in giving us helpful tips and advice for being beginners. I plan to return for any other bicycle services and/or buying bicycle products. Convenient and reliable!
Village is my go to for anything bike related. From sales, parts, service or just friendly conversation, you will find it all at Village Bikes. They are not the typical bike snobs, they wont they to upsell you, and are honest and very fairly priced. Their prices are very close to what you would find online, so skip Amazon and buy local!
Been there several times now. Right now a lot of people are interested in their bikes. Expect a slight delay in service. They are quick to tell answer your questions. Only draw back is that they are only open Tuesday, Friday, and Saturday.
We always get great customer service and incredibly reasonable prices. Just the nicest most knowledgeable staff.
Great service. Very reasonable prices. And on top of that, just the nicest people. I get a widest grin on my face after every tune up or other necessary servicing. Its like getting a brand new bike every time.
My husband and I went here today to get new bike accessories for a bike I purchased yesterday. We have been here before and it’s local so of course, we wanted to support it. When Connie asked us if there was anything we could find my husband told her we were just looking. We knew what we were there for however, she responded rudely saying that we would prefer if we weren’t here and proceeded to step back from my husband. Before he could respond, she greeted and started helping an incoming customer. I’ve had some bad customer service experiences in the past but this one takes the cake. I understand it’s scary times out there but there is absolutely no justification for treating a human being like that. I was hopeful in finding something there but I refuse to ever shop there again. I’ll definitely be telling others to find another local bicycle shop to support.
This place is great! The staff pointed me in the right direction and set me up with a great Specialized fitness bike. I absolutely love it. Thanks again for answering all my newbie questions and taking time to help me!
Honest, friendly, community driven staff! I highly recommend this bike shop and my grandson loved Donovan!
Extremely helpful and flat out friendly. I popped my wheelchair tire and the wheelchair repair company I use would have had to order a tube so they told me to call a bike shop. Thank goodness this is the first one I called because I was in and out. I love service with a smile.
Awesome, fair, affordable. Highly recommend.
Great people to deal with.. I highly recommend... I was looking for a 29 BMX bicycle which is very hard to find. They went out of their way for me and ordered me the bike which was out of stock everywhere. To top it all off they didnt even make me put a deposit to order it... They have contacted me and kept me up to date till it arrived. I promise you will not find customer service like this anywhere. A+++++++++++
Best customer service and cycling knowledge in the state of Virginia.
Knowledgeable, Friendly hometown staff. Great people who actually care. Unlike big box stores the staff spent time showing different bikes and giving us important information. Id rather buy the right bike than spend years with the wrong one. they can work with any budget.
Excellent customer care center, very attentive to customer needs and very knowlegeable and helpful with biking advice.
Seem like good place till you start talking to people that work there. If you not willing to buy a high end bike.. They ignore you...
The staff here were very helpful and tolerant of my two year old! I am an amateur bike-rider, getting an evaluation on a vintage bike - and they were very honest without trying to convince me that I needed repairs that werent necessary. Also, my son left some toys in the shop and one of the guys who does bike repairs went back in to retrieve them!
Great service with honest people who know better than anyone else at the best prices. Connie and Walt do a great job with everything. I would give them more than 5 stars if I could.
Definitely not the place to go if you want fast service or pleasant customer service. Took my bike in for repairs and waited over a month when I was initially told about a week. Then when I called after over 2 weeks I was told a day or two. Finally got it about a month later (not in time for my husband to take it on a trip) and Walter had the nerve to cop an attitude with me. Will be finding a new place for my biking needs. I will say the lady who works there is very pleasant and I hope Walter keeps her there to off set his lack of people skills.
Also 100% happy with my experience here. This is what an outstanding small business was and should be. Great service, friendly people and a fair price. Perfect ! Thanks for making my old bike new again. Would highly recommend to my friends !
I brought in a tire and that needed to be fixed.. They did a great job!! So much so that I later went back to get new tubes and a new tire for my bikes.. I selected something that was overkill for my type of riding.. The owner informed me that I was free to buy the tire but that I selected was overkill and offered me a different one for half the price.. I appreciate the honesty and integrity of the staff.. I will be sure to return when in town..
Great Bike Shop! The best I found in Virginia. excellent service and great selection in new and retro bikes. very friendly owner and employees and very knowledgeable five stars for sure.
Excellent experience.
They have great prices on bikes and services. They have a TON of different bikes from road to mountain to hybrid bikes. Walt, the owner, is a really nice guy. He and the staff have helped me so much since I started going there a little over a year ago.
From beginners to experts, this is the friendliest and most knowledgeable places Ive ever been!
This is the best place in the area to get any high end bike serviced. Walt and his staff have years of knowledge and experience as well as close relations with their vendors for consultation on the latest tech. Always willing and ready to help.
If you accidentally find yourself in another bike shop then your in the wrong place. Come to see Walt, Connie, and John at THE one stop shop for anything cycling. High-end, budget, used and vintage they have it all!
Very highly recommended! Extremely friendly and professional staff. These folks make sure youre all set to hit the road or trail and arent trying to just make a buck off you and get you out the door. 🇺🇸👍🏻
Love this shop! I initially took my bike to a competitor to be assembled; where it literally sat in the box for 2 weeks. Lame. I brought it to Village Bicycles and they had it fully assembled, FINISHED the very next day. My husband and I picked out new helmets and I happily rode my bike home from the shop. Very impressed with the down to earth and non-salesy staff. Definitely will be bringing my bike here from now on. Thanks!
Really amazing people, very friendly. Fixed my bummer jogging stroller wheel and didnt charge me for the air. Highly recommend them.
I drove all around Hampton Roads searching for an obscure part for my Mavic rear wheel. I finally made it to Village Bikes, I should have went there first. Walt had exactly what I was looking for. These guys have a great vibe and are super friendly. Make your way to Village Bikes, highly recommended.
I visited looking for a Cruiser type bike. I wore the stinking mask out of respect for not getting the business in trouble. I couldnt tell if there were any new bikes or if it was a drop off for bikes needing repair. No one asked if I needed help and after walking around looking at what was there .... I left without a bike.
I just picked up my MTB that Village serviced. They are top notch. They treated my bike as if it was a person and just gave it what it needed to ensure I had the best possible product when I left the store. They also warrantied their work and said if needs anything just bring it back. I highly recommend Village Bicycle.
I take my bikes here for maintenance/upgrades/etc. Always happy with the work.Also a great place to find retro bike parts that are hard to find.
Very open and friendly staff, nice selection of new and used bikes. I bought a used Ellsworth from them, for a reasonable price. They also have a lot of information on local trails, events, and races. I will continue to get my bike serviced there.
Great place to get a bike and have bike service completed. Outstanding customer service. Better than any other local bike shop
Best bike shop in town. Walt and Connie are tremendously helpful and both active in the sport. Their repair department has decades of experience and have seen just about everything from classic bikes to emerging technology.
Laid back no pressure shop. The highest level of experience with a friendly staff. Huge stock and if they dont have it they can and will in most cases by the next day. Support your local business.
This is a professional Bike Shop. Walter and Robert worked hard to make my Trike selection both what I wanted and what I could afford. I mistakenly tried a bicycle pair of stabilizer wheels that scared the hell out of me. Walter worked with me and found the right tricycle. Robert fitted the trike to me so it worked well. They are great and now my friends as well....Respectfully,LTC/Dr Bob Stump
The Best Customer experience! The Best Customer Service!! Totally Recommend!! I love my New Tires!
Definitely the friendliest bike shop I have ever been to. Walt and Connie hve made the shop a place that feels like home when you walk in.
Excellent service,I came in to buy a intertube, great service, very helpful, they are number one.
Very nice ppl. Let me test drive different bikes.
Ive known Walt for a long time. He has built several bikes for me and even sold me his personal Serotta, then bought it back! Great shop and services, old school service thats hard to find.
Took my old mountain bike in for a tune up, and they got it working better than when it was new!
Great place. Always super helpful staff.
I had put too much air in a bike. Took it here and they immediately went to work fixing it. Great service.
Best bike shop around, by far. Independently owned and operated, bike riders taking care of bike riders. Cant say enough about Walt and Connie and how great they are. Not many bike shops like Village still around.
Walt and Connie at Village Bicycles are the best! Great service and pricing..
Purchased a bike and after two weeks I ended up really un satisfied with. The staff was superb about understanding, letting me exchange the bike and ensure to find the one that will work for me. I am 100% satisfied with my purchase and service I recieved. Would highly recommend
Definitely the best bike shop on the peninsula very knowledgeable and friendly staff
I frequent a couple of different bicycle shops in the area, and Village is quickly becoming one of my favorites. Those of us that have lived here for a while remember when this was Contes, but now its an independent shop. Its not the flashiest store in the most glamorous part of town, but they sell good quality merchandise and do good repair work at honest proces fast. My husband crashed his bike and needed the wheel trued and brakes fixed before a trip on short notice. Other shops quoted me two weeks to get it back (for a simple repair), Villages crew had it in and out in under 24 hours for $25. Fantastic!
Whether buying a bike or having one repaired you will not find anyone more friendly and knowledgeable than owners Walt and Connie. A great mom and pop businesse with very competitive prices of the franchises.
Best place to buy a bike around! Location is a local legacy. Dont buy a POS off Craigslist! Go here!
Great people. Friendly atmosphere. Knowledgeable
Great customer service! My old bike rides like its new, and its affordable!
Very helpful place. Great selection. Great people!
Knowledgeable and friendly! Keep up the great work guys!
Very courteous and inviting folks with mass amounts of knowledge when it comes to two wheeled, leg powered machines.
This is a great shop. Walter and Connie really care and have taken care of my cycling needs for a long time
Great, friendly and very helpful local bike shop.
Awesome. Friendly staff and very helpful
Out standing service they were able to have my headset install in under ten minutes, unlike the two other bike shops I visited that day.
Service and sales are both great. I have a good experience every time I come here.
Best maintenance package ever, buy a bike, accessories and more the keep you cycling smooth in any season.
Look no further for your bicycle needs. Absolutely worth the trip from anywhere in VA.Great product offerings even better people.
Wonderful experience with expert advice and help.
VB stands behind their products and I always feel welcome.
I got into an accident 2 days after purchasing a bike.Took it in and they were awesome getting it back to perfectionLove these guys
Fairest, kindest, trustworthy, comparative pricing. I never feel like Im being taken advantage of when Im in this place.
Cool place and nice people.
Great personable honest service great prices and they love what they do
Trusted to get what you need as you continue to strive for what you want. Reasonable and super friendly.
Not much for sale, repairs on bikes seemed to be booming
I ordered a part with them and they asked me to leave my info because it would take up to a week for delivery and they would call me. A week and half went by and I didnt receive a call from them so I called them to ask about my part and they told me they had received it a few days prior. Last time I ever purchased anything from them.
Very friendly staff very knowledgeable
By far the best bike shop! Knowledgeable and friendly staff!
Top rate service. Old school shop that will treat you right.
Great place to go for bike repairs
Defiantly the best bike shop on the penisulia