Nice small shop with aisles of hobbies, toys, games and crafts. I feel whatever item you cant find in normal stores, check either Ace Hardware and if they dont got it, then Hobby Town will. Great service!My experience: Searched all over town for this Bondic UV Ray aka 5 second fix glue pen and finally, FINALLY, found it in store and in stock at Hobby Town which Ive never heard of before. In addition, it was at the front counter right when you walk into the store. Awesome service!
Great place for most of your hobby needs. Staff is friendly and helpful! They host events for different kinds of hobbies all the time.
Great place with a very kind and knowledgeable staff.
I got my 8s outcast from there and people are nice if they dont have the part they will get it for you no problem and make sure its right need a servo for it they ordered it right there thanks guys hope its here before next Friday
Great selection of RC vehicles, models,and train supplies. Show up with some time on your hands, there is a lot of fun people and items.
Ive been buying drones, rockets, RC trucks, RC cars, supplies, and tools from this local shop for years. Great folks to work with. Tracy, Chris, Renee and all the team are fantastic. Just recently discovered the Mini-z race course in the back of the store. The cool thing about the track is that its free to use during store hours. So, I started with pulling my old XMods out again, but Tracy convince me to pickup the Kyosho MiniZ - which is so much more advanced - as it should be after 10+ years of technological advancements. But, I still bring the old XMods for others to try when Im practicing and Ive left a couple at the store to demo when Im not there. Thats what these pictures capture. Just look at the smiles on their faces. Love my hobbies! Love spending time with my kids there. Thanks Hobby Lobby! Keep it up!
Nice place. Good selection.
Great little hobby shop for almost anything rc. They had the part I wanted and had it waiting for me at the front.
Very helpful staff. Great selection.
Got my 1st RC today... Store workers had a lot of knowledge and made choices easy and didnt try to up sale me when he could of... Id give them 6 Stars if I could.
Nice has trains, slot cars, rc cars and planes, models, and lots more.
Nice people and great place. Lots of different items!
Great crew. Great inventory.
Had every tank and plane my child could want
Came in to look for a RC car for my husband ... immediately approached by Kenneth??! I think that was his name .. very friendly young man .... he was able to answer all my questions and even offered more information that I didn’t even know to ask ...
Very helpful, friendly staff. Clean, well organized. Easy to find what you are looking for.
Nice selection and helpful staff.
Cashier didnt seem to like my kind, he rudely threw my bag on the counter and as I finished checking out I politely said thank you, he didnt say a word smh
Best in the area for your hobby needs
Good selection on models. Knowledgeable staff always friendly. Can find what Im looking for. Highly recommend if your into models or RC vehicles.
We purchased toys and games here for my 4 year old grandson. Good quality items. I enjoy looking at the trains and accessories. Great store!
Very cool place.. If your as old as me you will love walking through and going down memory lane with the toys and candies that they sell. This place is for young kids and old.
Favorite store to visit. Helpful staff. Decent inventory. Just a fun place to be
Nice and insightful employees. Lots of stock.
Great customer service and had great amount products
My boys love coming here to pick out models to build and paint. Also have a variety of things to look at or buy from puzzles, stuffed animals, models, accessories etc. They also have sessions on Mondays and Thursdays to bring a model to build and paint. Another class on Saturdays also. Check it out if you havent
You can most anything for any mainstream hobby.Planes, Trains, Automobiles, and Board games.They have a variety of stuff. So its a good place to pick up a gift for a child or big child.Nice selection and nice staff make it easy.
This place is awesome for kids and grown up kids like me!
Was considering buying the traxxas trx4 when i entered the store. There was an employee in there who was knowledgeable on the topic and actually brought in his personal model as an example for me to check out. Long story short i bought the truck and have been happy with it ever since. Overall the staff seems much better than they were years prior
They were very helpful and knew exactly what I needed for my upgrade on my rc car and helped me put it together and explained how to do it. Also gave me some product information for future upgrades. I also bought my first drone at a beginner level so I am definitely going to be back for other things in the future. Theyre kind and helpful. I highly recommend this shop.
Great service. I needed two RC trucks for Christmas and they fixed me up with what I needed. Grandkids and Grandpa had a great time Crristmas Day.Thanks Scott and StaffRusty
Wide selection of RC Trucks and accessories.... helpful staff as well
I have been going to this store since they opened and never encountered any more knowledgeable or helpful support from any other hobby shops. Ive gone through helo, drone, boats, planes and now 1/10 scale crawlers and they have been my main source for repairs, parts and advice on all my projects for years ! Thanks to all the ladies and gentlemen that have seen me through with my latest crawler builds. You all know your stuff and I appreciate all your help !!
Only one now around nice RC cars and helicopters.
Great HobbyTown! Heavy into RC Trucks, but also regular model kits and supplies. Excellent selection of model paints as well!
Lots of cool stuff in there.. model planes ext. Remote control cars for the big kids at heart and for the small kids to. Just lots of different things to do on a rainy day
Clean, well stocked store. This was my first visit to a HobbyTown USA store. The collection of models, including Gundam/Robots, and paints was impressive and encouraging. It was wonderful to see the hobby train stock from N-scale to O-Scale trains, track and details. Decent service, but there were background system issues that may have contributed to the overwhelmed look of the staff. This is the first hobby style shop that I felt the staff was not into what they were doing, but again, that may just have been the day.I will definitely be going back, as I believe there is great potential here, and they have all the last minute items I might need for my eclectic interests and hobbies.
Very helpful and knowledgable staff! Spent thousands here! They have everything ya need to scratch your RC itchs.
Friendly staff and helpful. Great selection. Tons of RC related products. Fun place!
Supportive staff are always willing and able to help with my needs. I build electric motorcycles and have used R/C components whenever the auto parts stores havent been able to help. Thank goodness for HobbyTown!
Thank you hobby town usa newport news. I cant tell you how many times Ive needed something quickly couldnt wait for the internet to deliver it and needed it right now and this place came through for me thanks again for coming through during the 2020 plague I got gas to my plane and shes running great
Great selection most people dont realize how much is actually in here.
Bought a battery operated Apprentice S 15 e in December 2017. Weather conditions became favorable for flying in February 2018. The battery that came with the plane would not charge. Returned to Hobby Town and a new battery was ordered at no charge. All male and female are very knowledgeable and especially courteous and willing to listen to your concerns. This was my third recent major purchase, first was a metal detector and second was a M-41 Traxxas Wide Body Catamaran. Oh yeah the business was clean and properly lighted and what an inventory. Henry.
Great hobby store for model cars and RC cars and trucks. Usually pretty well stocked with a friendly staff. Prices are fair.
They cant even keep track of their damn online inventory.FOUR OUT OF FIVE of their model train sets arent even in the trains section.The only good thing I found here was a model train club open house date.And I bet the 5-star reviews are only from people who work there.
The staff are so friendly and knowledgeable. Theyre willing to help and answer any questions you have. Plenty of things to choose from here, worth the prices.
Lacking in knowledge, typical of chain stores. Sadly this is what local hobby shops have fallen too due to internet sales, and ease of information.As of June 2019, the staff have improved.Rene does a good job, when she is not in, very hit and miss service.
Excellent hobby store, loved it for the models and kites and so more!
This place is great for RC. Not much for gaming minis but that is fine.
Usually has what I need, if not they can order it for you.
Good selection of model cars and accessories.
I always enjoy going in to hobby town. The people that work there are always friendly and very knowledgeable.
Came in the other day because i had an issue with my RC Car. Renee was the young lady back in the RC area and was quick to help me out, and diagnose that there was an issue with the receiver. The ladies there are always quick to help out and a pleasure to talk to. Keep up the good work.
They do not back the products they sell. My drone never flew once. Plug in battery and went to protection mode. Not one second of air time. No exchange no refund! Oh and I have over 15k followers that will be aware of this. Wonder if the no cost exchange will loose more money for your company than gained by crappy customer service. Great service.
Nice salesperson. Didnt have much in the drone section but the guy was knowledgeable.UPDATE manager said he is going to have drone racing next door and will be updating his drone supply, awesome!
Owner is super nice, very helpful, great selection of paints and models.
While I was on vacation from Ohio 3yrs ago I thought I would in and see what you had vs my stores in central Ohio. When I arrived I was sort of greeted by a young man of course everyone is young to me. Im 65 ! I was checking out the models and this guy the entire time was giving me the evil eye like he thought I was going to rob him or something! I was going to spend some money there but declined because of the way I was treated! I am back to Williamsburg this week and I may drop back in and I may not, we will see!
Place is awesome we need more spots like this
My son & I enjoy our time going here and plotting how we justify the next purchase with my wife
Nice place so much I like to use to make something sp6!
Very helpful people that know their stuff.
Good selection of scale model supplies and paints. Prices are reasonable. Sales staff is helpful
Nice store
A nice variety of items and neatly organized
Helpful staff and diverse assortments, fair prices
Place is awesome and customer service is always the best.
I love this place they have the 😎 coolest stuff and the employees r great !
Great choice of hobby materials friendly persons working there
The staff here are pretty unfriendly. They dont have the time to talk or explain things to you. Id give them one star, but the sometimes have a part Ill need. Save your time and go to a different store, or order online.
Always love this place super helpful people
Friendly service and had what we needed. Will definitely come back here!
These guys has helped me a lot. The prices is what they are. Of course you might find some cheaper online. The RC guys always have answers to my questions and I have always received top notch service.
Good variety of model kits and RC gear and hobbyist supplies. Friendly staff (as opposed to a certain other one horse show on the other side of town.)
Friendly staff and good prices
Here I am giving 5 Star review for this store because they refunded me fully when I took back a copter that that had one of the props not working.They were gracious and very helpful.I purchased my new copter from another store because they did not carry DJI but still I appreciate their professionalism. I hope in the future they carry DJI so that I can buy my product locally instead of online.Thank you.
I am not into R/C, so I can not comment on that part of the business. As for everything else they sell, trains, models, gaming, etc. I can. Good selection of model kits with good prices. Good selection on model tools and supplies, except no electrical wire and connections for anything other than R/C. Poor selection on model trains and supplies, prices 5 to 10% above most other retailers. They sell mostly train sets and the staff knowledge is pretty limited to that. If youre a grandparent looking to get a child a train set theyre the place. If youre a serious model railroader, theyre ok for a few things that youve come up short on mid project. Otherwise the inventory looks like a guess what would sell come ordering time. Given the number of model train clubs in the area I can not understand why they have not been in contact for advise on stocking. Model railroader spend on average over $1000.00 a year on their hobby, why isnt Hobbytown USA going after this money.
Friendly knowledgeable staff and a great selection.
My 1st flight of my Super Cub RC ended very quickly. My battery died. The guy at the store helped my a lot. Nice store, great help.
Tried to warranty a broke metal detector. Told i have to go straight to the manufacturer.Why even buy local anymore? Used to be buying local meant you got service with your purchase. Might as well buy online for cheaper. Same no service you get from trying to support local shops, just better price. Wont go back to a store that makes a sale and then stops caring...More than happy to pay more if it would come with service....even just help in contacting the manufacturer instead of sorry, you have to send it back to ___________.Heck, i had trouple getting help when i made the purchase. That should have been my first clue...
100 perfect experience, if they dont have some they will order it in for you,
Nice place, lots of stuff, nice customer service but a bit on the pricey side. Overall pretty good
Well first time in this location. The staff is awesome. The products and hobbies for the whole family. Unfortunately they dont carry much or any 5th scale rc parts. Besides that I think I will be making this place my go to place for my rc addiction.
Staff seems lazzy not willing to help research or do there job ... Felt as if i was a peasant! Will only use the Virginia beach location from here on out 🤦♂️
Love this place, Just wish they stocked more often. And its a local place with prices comparable to eBay and Amazon.
Very neat store and very helpful staff
They had the parts I needed to fix my drone. Friendly guys. Nice selection, wish they carried DJI.
Im a regular customer and I have never had a problem with anything, other than replacement parts always seem to be out of stock so Im always waiting for something to come in. The employees are helpful and know their stuff.
Good for RC parts if they have them in stock.
Great hobby store. Would be 5stars if they carried a larger selection of Tabletop wargaming models.
Great variety and moderate cost ... excellent Japanese model selection!
Very knowledgeable crew
Always a fun time to be had. Helpful staff
Great customer service, knowledgeable staff
Wish there was more choices for the gundams.
Everything you want for your hobbies are here and the staff is great
I would have given 1 but at least they know about their products. I bought a Quantum FPV Quad-copter and the metal part of the USB stuck in the charger after I tried charging. I brought it back the same day and they gave me another no problem. I went home to fly and the camera wouldnt work half the time, sometimes the drone and controller would not pair, the screw in the back of the controller got stuck (I ended up almost striping it before getting it undone), the drone would sometimes fall out of the sky for no reason and if I pushed the elevator knob up to counter it it did nothing and plummeted. I gave them the drone back the next day and they refused to give me my money back even though the person that suggested I buy from this place has brought many items back. They said they would work on repairing it but its been about a week and I still dont have it. Basically, Im out $200 for them not being able to supply a working product.
Tons of different models. Even kids toys. Good customer service.