Very nice and accommodating. They looked for sister stores for cars I might like even before knowing I would buy from them. They answered all my questions and are family friendly for sure.
Last night I took my boyfriend to Power Ford, so he could look at new trucks....We not only left with a new F150 truck, but also with a sweet Hondai Tuscan for me! Unexpected Woo Hoo!Andy Ferguson went above and beyond helping us locate the perfect vehicle for each of us. I appreciate him taking the time to answer our many questions, and allowing us to take multiple test drives to ensure we purchased the most reliable/comfortable option.Although we arrived later in evening, and caused both Andy and the manager to stay after hours (by quite a bit) neither of them made us feel rushed.We will likely not need new vehicles for several years now, but will probably buy from power ford again when we do!
I moved across country from the east coast to Oregon. Daylene was extremely helpful and kind through my process. I felt that I was treated as a person and not a costumer. Without any kind of transportation, a driver picked me up and I was able to test drive the car from my town and drove it back to the dealership. The process was easy and the professionalism of the staff was top notch! Would recommend!!
Andy did a wonderful job, along with my husband, to pick out between three vehicles that would work for my disabled needs. Allowing me to try out between several times between two. Explaining details, being knowledgeable, patient and respectful. We were very blessed to have Andy as our Sales Person. On 9-4-21
Recently we found our selves in a precarious position and needed a car ASAP. I called around and was really unimpressed how the other near by dealerships handled themselves. We felt more like walking commission than people. When we called Power Ford of Newport and Matthew, our sales man, answered the phone he immediately made us feel at ease like we were important. He related to us on a real level and made our experience easy. When we told him we didnt have a car to get the the dealership he came and picked us all up and gave us a ride to the dealership and we got started on all the paperwork. When it was getting late and the kids were getting hungry he let us borrow the car and get lunch for the whole family. He is a hard worker and he does it because he genuinely cares about the people who live here in this community. He helped us purchase a Toyota sienna that same day. And assuaged my fear when I called him the next morning thinking there maybe something wrong. He made it possible to take our van into the shop, have the lead mechanic look at it and assured me that we would not pay anything to fix it if it turned out something was wrong. This dealership is a family helping families. Would never go anywhere else to purchase a vehicle.
Mathew was our sales man. He made buying our new truck so easy. Mathew has an outstanding personality. All of the staff were very friendly and professional. Thank you Mathew for everything..We also want to thank Hector for the time he spent helping us and sharing a truly unique experience in his life.. Thank you all so much…..
This was a really amazing time with our wonderful sales lady Daylene. Very helpful kind and knew our budget!! Thank you so much for all you’re help and hard work!! You are amazing!!
Power Ford Newport provides 5 star service! I live over 2 hours away & had initially started communication with Sales Lead-Aaron Wick. I was impressed by how rapid & informative his responses were to my email inquiries. This made the sale so smooth! It was late Friday evening & not one of their staff seemed to mind staying extra to help with my car deal. Aaron was very personable & didn’t put any pressure on me to buy. He really went the distance to work numbers & get me the best deal! Finance Mgr-Hector Garcia was also outstanding! He made the paperwork process so easy while thoroughly explaining my many questions. I left there so pleased with their service & felt they deserved a great review. Go to Power Ford Newport, you won’t be disappointed!!
Sales was great! Service sucks. I tried multiple times to make appointment for sensors that went off the on the brand new truck I bought from them, second day off the lot, and they failed to ever make an appointment with me. Months later same sensors get recall notice finally get the appointment said 3 hours it took all day. Watched them take smoke breaks and no one working on the truck leaving us waiting in the parking lot. To me that is not very good service. 😕
Matthew was a super nice sales person! He took the time to show us all the vehicles we were interested in and took the time to do a couple of extras for us in the end. I would recommend him and the dealership in Newport.
Our salesman, Matthew, was exceptional! He was fast, friendly and efficient too. He not only helped us purchase our vehicle in a timely manner, but he delivered the vehicle to our home 1 1/2 hours away from the dealership. We were very impressed. You will be too!
Very disappointed and disgusted with Power Ford of Newport. Talked to a sales rep twice yesterday about our interest in a specific vehicle they advertised. At 5 PM we were told it had passed their thorough inspections, it was on their lot and ready to go. We drove from Albany to Newport and arrived at the agreed upon time of 9 AM today. The vehicle was not only not on their lot but, we were told, it was in their shop with major engine problems and leaks. Im sure they knew about this the day before as major engine problems dont just suddenly appear overnight. When I brought up the fact that we were told all inspections had been done and all was good, we were told that these inspections were done in stages (which is BS) and that it had only passed the first stage. Even with a bad engine we were told it was a beautiful vehicle like we should still buy it! The rep then tried to get us to look at other vehicles, like the old bait and switch. Wont ever go back and probably wont go to any Power dealership either if this is the way they operate. In looking at their website tonight, this vehicle is still advertised for sale. We were conned into making a time wasting trip at our expense. Very poor experience.
Its a car dealership....what more can one day?Typical pouncing on me for a sale....learn to back off.People will come get you when needed.Go to manager directly for purchase. Salesmen cant make decisions without asking manager anyway...go to the horses mouth right off.
We dropped the truck off, it wasn’t really drivable, in limp mode. They worked it in a day before they thought they could, but then they didn’t bother to call us. When we stopped by to check they said it’s done. We can’t find anything wrong with the transmission. However, it could be a leak in the transfer case. When asked if they checked that, they said no. It was going to be two weeks before they could look at it again. Um, huh? We took it to another Ford dealer and got a diagnosis in 2 days and it was fixed in a week. If you have a diesel don’t bother bringing it here they only have a part time diesel mechanic, they aren’t good at communication and obviously could care less about customer service. The other Ford dealer will be getting a good review. I suggest corporate look into this place it’s a complete disaster.
Daylene responded promptly to my online inquiry and made sure to find a vehicle that I was happy with and that fit my budget, even when it was at another location. And she drove me all the way to Lincoln City! She was friendly, flexible, and made the entire process of purchasing a vehicle pleasant. Ask for Daylene at Power Ford. Shes awesome.
Aaron wick, was excellent on the knowledge of my 2019 ford ranger. And had excellent customer service. Thank you for helping me with my new truck
As good as should be able to be expected service. Did the repair faster than expected and for less than I expected. Great job.
This is the 5th vehicle I have bought through Aaron Wicc at Power Ford in Newport. I have always felt good about my purchase and Aaron always makes the process go smoothly. Never pushy or any runaround the staff at Power Ford has a good attitude and always makes you feel comfortable with your purchases. Only problem is that I end up spending money when I go to the car lot. Cheers to Aaron and the great staff at Power Ford of Newport.
I would highly recommend jacob at power ford as the car dealer to see! He was very professional an friendly. My son surely had a good time spinning in his chair. He was very patient with my 4 year old son who has tons of energy. He helped me get out of my old loan an into a great new used car. I also cosigned for a friend which the car ended up being a terrible car but Jacob was amazing an helped us get a different car with out any trouble. If you choose to go to power ford of Newport ask for Jacob!
Honestly Matthews friendly nature is a huge part of why I decided to go with Power, I was stuck between two lots and two vehicles but a his follow through at every single question and hard work made this a no brainer for me! I got 5 star service and the truck Ive been wanting which they brought in from out of town just for me to see! Also have to mention Hector in financing because he was fantastic as well and made every choice with additional options clear and easy to navigate! Thanks guys!
Thank you Steve Hatsock for making it easy to get a truck. Great Customer service,. 👍
Ive purchased other trucks from Brandon Church in the past and he was always on it and did a great job. Now Brandon is the GM and I worked with Jacob Anderson and he follows in Brandons footsteps by getting it done right. Thank you both so much for the great experience.
I truly couldn’t have asked for a better experience. Daylene is an absolute rockstar. Listened to my picky needs and made sure I drove off with a car that checked all of my boxes. I don’t know a more hardworking salesperson! Go see Daylene.
I was pleasantly surprised here. I bought my car from Matthew and he was awesome. I wasn’t pressured or lied to. This place is only concerned with fair business and square dealings.I will be sending friends and family over to Matthew from here on.
The communication was amazing. Thank you Aaron for your openness and honesty!! These are amazing people to work with!! Test drovr and purchased my new to me jeep all in the same day!!Thank you for helping to make my dream come true!!! 💕
My husband and I went to this dealership to look at a vehicle that matched what we were looking to buy. We really liked the vehicle but the young bearded guy salesman was too busy on his phone to help us, my husband said it sounded like he was working a sideline on the phone so we left and went to a dealer in the Valley and bought the same car from them. He was rude and we are not sure but maybe because we are a mixed race couple.
Jacob did a great job in helping me get the right vehicle.
Matt C. Was an awesome help and took care of every need or concern I had!!
Jacob is wonderful. He met me on my terms and respected my stress with dealing with dealership.
Mathew went above and beyond to help me and my family aquire a new work truck! His efforts are greatly appreciated!
Matthew was extremely helpful and went beyond expectations to provide me with adequate wheels. Very satisfied.
I would put no stars if I could. I got lied to when I purchased a car from power Ford with power forward telling me if I pay my car off they would give me the truck I want. And by far horrible customer service with the sales guy throwing paperwork at me. And power Ford under biding me for my car and over bid on the truck I was looking to get. 👎🏼
I was not prepared to walk away feeling as positive as I did from this small dealership in Newport. I called about a new Ford Powerboost listed on their website expecting to hear it is on order (like every other dealership in the state) but to my surprise Matthew verified it was there, sent me pictures, and held it in his possession until I could get there from Coos Bay. There was no major pressure to buy, no difficult negotiations, and the finance manager was easy to work with. Overall I am very impressed with the service I received from them and would happily recommend anyone looking for a new or used Ford, Dodge, or Jeep to contact them and ask for Matthew.
Absolutely loved our experience!! Aaron was fantastic!! This is my husbands 15th Jeep but the first vehicle we have ever ordered from the factory and after months of research, looking in all of the surrounding states, Power was able to get us the vehicle we wanted at the best price!! Shopping locally always makes us happy!! Thank you Aaron, you made this very easy and we recommend you highly!! This was hands down the most painless car buying experience ever!!
If I could leave 0 stars I would. PLEASE DO NOT BUY FROM THEM!!! Do not take this lightly, they truly do not care about you, your car, your safety, anything. They put us in a vehicle that could have killed us had we not taken it to the mechanic as soon as we left the lot.You will be completely taken advantage of. Steve sold us a car with false statements and blatant lies. The Ford Explorer we bought had a previous accident where the front end was wrecked, he stated everything was fixed. As soon as we drove off the lot the front end starting making noise and we had to take it to the mechanic where we spent over $1200 to fix it. They slipped a warranty into our contract that we did not agree to; $2500 was added to our contract without our knowledge (this warranty fixes a cracked windshield or tire issues, it is not a mechanical warranty) Now after having the vehicle for two months the power steering is out, that is another $2200 we have to spend on a car we’ve had less than 6 months. When I called to speak with Michael the sales manager about this he advised he would look into it. He did not call me back, a week later I called him and he said there was nothing he could do about any of our issues. I asked that he at least cover the amount we spent right after driving off the lot he said, “I can’t make any promises but feel free to send me the receipt.”Let me say, we came into the dealership with our three small children. We were made to feel uncomfortable so that we would want to get out of there. We were never offered water, and it was difficult to concentrate on the situation at hand because we had three children with us under 5. They took FULL advantage of this. They purposely make it so you sign and GTFO.I know, used car salesman are known for being skeezy but this dealership takes that cliche to another level. If you value the safety of yourself and your family, please do not come here.
Matthew was a pleasure to work with and made the car buying experience easy. Also very pleased with the new truck!
Matthew was amazing to work with and went above and beyond to help us find a vehicle. If you are looking for a vehicle, I highly recommend Matthew and Power Ford.
I really would have given 5 stars except my car was ready and out front for 45 minutes. I finally asked them if it was done and they had to go find the work order. Then they wouldnt accept my Ford Credit card with a 1200.00 credit limit. They said they arent in that system!!! Im so upset right now!!! I had to borrow 289.00 from my daughter who is raising 3 kids. I spent all my money on a camping trip 200 miles from home so I couldnt go to my usual dealership. They need to get their sh*t together for Ford frikken credit cards!
Andy did a great job getting my kids a new to them car.
Daylene is the very best!! Great service, many thanks to Power Ford!
I purchased a new Mustang from Power Ford last week. The process was as painless as it gets. My salesman Steve Hartsock was A delight to deal with. He Answered all my questions and even came in on his day off to finalise the sale & wrap up the details. I had to have the vehicle transported as I came from out of state to make the purchase and Steve was most accommodating in dealing with the transport company too. The gentleman in the finance and insurance was also just as a delightful, helpful and easy to deal with. Kudos to Power Ford for employing such exceptional people thus making my new vehicle purchase a pleasant experience.
Aaron Wick gave me the knowledge and confidence I needed to make a purchase. Very happy with the deal!
The service we received while purchasing our new Jeep was flawless. I highly recommended having Matthew D.
Best experience I have had purchasing a car they are all great positive guys in there Steve hartstock made it so un complicated
5 STAR SERVICE DEPARTMENTIf you are looking for an ethical place to have your repairs performed - this is the place. I work in healthcare and pride myself on quality care.At Newport Ford they provide good pricing and quality service.I am happy to report that excellent mechanics still exist and glad that I bring my Ford to a place that cares.
The time came that a new car was needed and we called up our sales guy Jacob and told him what we were looking for, he helped use find it in the price point we wanted. Jacob, Brandon and Michael are very knowledgeable and happy to answer even the silliest of questions about a vehicle. Thank you Power Motors for always helping our family find the right vehicle. Go see Jacob Anderson at the Ford Dodge store in Newport!!!
Aaron was super friendly, helpful, and found me exactly what I needed! Definitely going to be coming back and recommending to others!!
Jacob was very helpful and found me the perfect new to me car
Aaron Wick was my sales rep, and worked with me to negotiate a great deal on a used pickup. Along with sales, Power has a team of professionals that made this the single easiest and smoothest transaction I can remember. When it came time to sit with Finance and arrange payment, I was further impressed with the efficient process; all documents were ready for signature and I received full disclosure on all forms including the maintenance plans. I chose not to purchase a extended warranty, and unlike other dealerships in my past 30 years Of car buying, there was not a full court hard press to buy the warranty. I would recommend Power Motors to any friend or family and I am so happy with my truck!
I had been pondering the idea of buying a new car for a while and brought up the idea to Matthew. He went the extra mile to have my dream Jeep brought down from another Power dealership, and the next day I bought the car hassle free. Definitely recommend asking for his help next time you wanna buy a car. Thank you Matthew!
Mathew and the sales crew at Power of newport were really awesome. They helped me get into I new car when I was in a bind with my old one. Thank you guys. I will be back for sure
Spectacular place to take my clients. Brandon Church is amazing.
Matt was super friendly and made a really inconvenient day somewhat better! Super amazing service and most definitely recommend
I recently bought a 2021 Jeep Grand Cherokee from Power Newport Ford Lincoln and was very pleased with the experience overall . The sales team was helpful and responsive especially Matt who was the main salesman I worked with for the purchase. I didn’t feel pressured and felt that they were genuinely trying to help me find a vehicle to meet my specific needs as opposed to just trying to make a sale and move on like I had experienced with some other dealerships. As a result I am very happy with my purchase and feel that I got the best value for my money. Great experience overall with excellent customer service would highly recommended, five stars!
Thank you for all the help Aaron for the help I love my car
Went back to Newport Power Ford tonight and bought another vehicle from Mr. Aaron Wick. I have bought from Aaron on 3 occasions and he is A+ service throughout the entire process. Aaron and Hector stayed well past closing to make sure I was driving home my new vehicle tonight!!
John was professional, friendly and efficient! This was the best experience I’ve ever had purchasing a vehicle.
Absolutely fantastic experience bought a brand new truck for the first time in my life. Thanks to everyone there, thank you thank you,,, I love my truck
I have to share the experience with Matthew, and maybe this will help some other buyers to ask for him and help to get their dream car. Even when we did not make a purchase this time through Power Ford, Matthew deserves the Five stars. Matthew worked with us on getting the car we Wanted. Their inventory, time and car availability was a factor this time but understandable since they can find so many cars out there during a time frame.Maybe next time we can do business, Matthew, and thank you for being efficient and helpful.
Matthew D is a great salesman with integrity and honesty. I discussed with him what I wanted and I was very specific and had my share of demands with the van I wanted. His enthusiasm in finding me the perfect vehicle is definitely worth mentioning. Matthews knowledge in what he does is amazing . He is a fantastic representative for Power Ford in Newport, Oregon. I love my new Town and Country...Thank you again for everything...
ARRON WICK, was great he hoped me with a problem I didnt think wed be able to fix, thank you Aaron for your help, it means so much. Happy fourth!!
Went well, had oil change and everything check out good.
Matthew was extremely knowledgeable and very helpful. I will buy from him again in the future!
Matthew help us find the truck we needed and even delivered it to us all the way to Eugene.
I bought a car from Matthew Delman. He was kind and very helpful, I was on a budget and he took the time to help find a car that I could afford and one that I really liked. He took his time to help me and provided me with an amazing experience. Matthew knew the inventory very well and it didn’t take long at all to find the perfect car for me. He was very professional and wasn’t pushy at all! When it is time for me to upgrade, I will be going back to him to buy another car! I would really recommend if you come here to ask for Matthew!!
Had a great time and Aaron was super helpful and stayed with me the whole way thru! I’m now the proud owner of a 2021 bronco sport!
Matthew was very helpful and friendly. Would definitely recommend to others.
Andy Ferguson is awesome!!Hot me a grear car!
Aaron Wick! With all the crew at Power Ford of Newport! Thank you for a great experience! They made appointments and showing of vehicles extra easy!!! Helped us find our next car, we are repeat customers, and look forward to future purchases!
Always good help and service love the people
Worked with Matthew Delman, great salesman, no games. Great experience!!
The entire staff was unbelievable but especially Matthew. He made my sons first car experience unforgettable. My 16 year old son worked so hard to be able to buy HIS own first car and matthew worked just as hard to get us into a SAFE, RELIABLE and AFFORDABLE car. Thank u so much for making this Christmas a very merry one.
Matthew was great loved the service and hep along the process!
Good experience with this dealership and salesman, Matthew. Straight forward, no games.
Wonderful experience! Aaron was great!
Recently transferred into the area with the coast guard, went into power ford to test drive the ford transit connect vans. Was helped by Matthew, he was extremely knowledgeable and helpful! I highly recommend! -Fritz
Matthew was very knowledgeable and helpful. I highly recommend Power Ford.
Just bought an f150 from Power. The Salesman Arron really worked to get the truck I wanted at the price I wanted. I would definitely buy from here again.
I had an awesome experience. Aaron was great and no pressure! So accomidating.
Matthew and Andy were great!
AAron wick is the man he is a man of the people and public relations super professional got us into our perfect for our family keep up the good work Aaron!!!!!
Jacob Anderson was fantastic! Car shopping is not something we look forward to due to the pressure you get from salesman. Jacob was the opposite. Incredibly patient, helpful and zero pressure! He was pleasant to visit with and very knowledgeable. Jacob has all of our future business and will most definitely be referring all of our friends and family! Thank you Jacob for making this such a wonderful experience for us!
I could not be happier with my purchase and the service at Power Ford. I worked with Matthew D and he was great. He answered my questions whether I contacted him via phone, email or in person. Great local service, which is how I try to shop...Locally! I will continue to buy from Mathew at Power Ford.
Aaron was extremely personable and helpful in buying a new vehicle, will definitely return for the next one without hesitation.
Im a first time car buyer. Im a single mom and let Aaron know I was and needed a reliable car. I dont know a thing about cars and he sold me a Volkswagen jetty TDI I cant get it fixed around here I have to travel in my car that has a check engine light. Its Tuesday and still havent heard anything.
Terrible service at this place. Never going back.
These guys was so helpful and hooked me up with a sweet deal on a new car Jacob and Matthew couldnt have been more helpful I highly recommend this place if your looking for a new car very pleasant experience thanks Power Ford of Newport Oregon
Awesome service !
Constant drama and no ownership of how they affect real people. Severely disappointed more than once. Severely. They should be ashamed of themselves
Absolutely horrible service. I spent 3 days calling this dealership all day long, just to make an appointment for an oil change. I only got through to the receptionist. She promised someone would call me back. After 3 days of calling, I finally got a phone call at 4:58 pm stating for me to call them the next day. I did and again, cant get though to anyone. The service department is absolutely useless! Because they cant even return a phone call, Im certainly not trusting them to service my car. Im also in the market for a new car and wont be buying from Power in Newport. Not when they wont even call me back for a needed oil change. Just horrible. AVOID POWER NEWPORT FORD!
These guys we’re awesome to deal with. Not your normal “car salesman” Aaron Wick worked with us and was great. Very helpful and he seemed to actually want to help us get into a vehicle that we wanted. We didn’t walk out of there feeling like we just got worked. They seem to REALLY value their reputation. I would highly recommend anybody to do business with them. Ask for Aaron Wick
We worked with Steve and had a FANTASTIC experience! Everyone there was so kind and helpful. Going anywhere during this pandemic is stressful, but we were treated so respectfully and felt safe there. We laughed and were able to enjoy the car-buying experience in a quick and efficient manner, leaving with smiles on our faces!
Great dealership, nice people. Special shout out to Matt D. our new friend 🙂
Aaron at Power is an amazing salesman! I got a great deal on a amazing car, great mileage, great protection plans, and the rate was unbelievable for someone that’s barely starting they’re credit. I had no way to get there and they even sent out a driver to pick me up 2 1/2 hours from the dealership. I recommend this place 100% especially if it’s with Aaron.
Ask for Andy Ferguson, he is the best at Power Ford Lincoln. He got us a sweet deal on the used truck we were looking for with no high pressure sales. Power Ford Lincoln in Newport, Oregon should be your first choice.