Not much to buy for your needs of your vehicle and even gave us the wrong parts
I want to thank Ben in particular for his outstanding willingness recently to help in a return on a part. He was very customer oriented and worked to resolve the return. He was very fair and it was appreciated. He has my business in the future.Thanks again Ben and KOI.
Didnt have the part but had the knowledge to point me in the right direction
Thought for sure I needed a new car battery. The 2 gentleman that were working gladly cane out and check it for me. Needless to say and to my surprise I did not. J had woken up this morning early for a surprising new beginning in my life. The baptism of me at Crossroads Oakley.
Best place there is! Friendly staff day service and a great stock of parts. After calling multiple other part sellers and getting given broken parts KOI came through. They were the only store to have the radiator in stock. I spent 3 days trying to find the radiator but now I know to check here first.
Best place Ive ever went to go buy parts for my cars. And they didnt pay me to say that. Great people but more importantly they sell Quality Parts.
I only give these guys 4 stars because every single one of their counter guys always seems like its a pain in his butt to have to help you.They have everything. And their new location is far nicer than the old place they had on 4th Street. Fair prices, every part Ive ever needed and descent hours. Will come back again to put up with the front counter attitude the next time I need something.
Good service and guys know their stuff better than auto zone lol
Top spot
Great service and they seem to always have the parts I need.
Very helpful and friendly. Has parts for your car that you need
Went to purchase bearings for a utility trailer. The clerk had a nasty attitude with me and it was apparent he didnt want to deal with it. Finally got the parts and when I got home found a couple of the parts were incorrect. Returned to get the proper parts and the same clerk gets even nastier. I said fine just refund the parts back to my credit card which he did. When I asked if thats the way he treats all his customers his response was were done here, end of story. Totally unsatisfactory experience and wont be back.
Website needs to be updated starting that you are closed on Sundays. Drove some miles to find out they are closed on Sundays
Good parts big warehouse good service
Nice place friendly customer service best prices
Hard to find but best place tobgo for sure
Great store,large parts department,knowledgeable staff,fast delivery!!
Excellent Service, See Barry on Saturdays Only !
Benny and his staff are professional and know there parts. Great service. Thanks
Always have what you need.
GOOD PEOPLE AND SERVICE
Very knowledgeable, great service, love the customer service, way over priced, parts quality going down hill, just a mattet of time
Very great help
Tried to return part with receipt store refused return. I will never be back to this store.
Great people, great place!
Couldnt help had to go to a place with real car experience
Shop here all the time ask for Rubin he knows his parts
Good Workers
Always get the right part!
Have yet to have a bad experience with KOI.
Helpful staff
Very helpful
Always had my parts
Ok
Good