Easy and fun truck buying experience. Rusty Cross (salesman) was helpful and easy going. No pressure whatsoever. From start to finish, I was driving away in the truck within 2 hrs. Will most definitely try the service department when the time comes.

I was running late to catch a flight out of Charlotte and my A/C quit working on the way on a 91 degree day. I spoke to Ronnie when I called and he said he would get me right in. I was in-and-out in 10 minutes and my AC now feels like a refrigerator. Thats what I call service. Thanks so much guys!Also, when you see a GM thats humble enough to sweep the floors, its a good sign youve found a place with quality management and leadership.

Dale Earnhardt Chevrolet has the best Service Department around. Easy appointment scheduling and prompt turnaround 👍

Great part prices and awsome customer service fir ladt q5 years ive delt with them

Did a great job with the oil change and new tires! Plus they put a new new air filter in and new windshield wipers on. Done in a timely state too!

Their service department is first rate. Very professional, and never do I wait longer than I feel is necessary. Been a customer since 2013 and have no complaints!

I never have any problems here. Sean is very nice and helpful when I go get my car fixed. I will always bring my car here.

Super friendly staff that did not push at all! And found the exact car I wanted!! Great sevice!

Excellent service! Most helpful and knowledgeable part staff in the business.

Bought a car here process is very easy continue to use it for oil changes and update and maintenance never had any issues and its not very very expensive would recommend this place special shout out to Steve thanks buddy

Everyone was pretty nice. They have a nice lounge to sit in while they do your maintenance. The race cars in the showroom are pretty awesome. I only gave it 4 stars because the TV was showing a tv show rating catamarans and luxury real estate. Im not saying they needed to show nascar all day but i wouldve settled for judge judy.

On a trip to the mountains, and wanted to stop by on my own to check out the facility. The salesmen were outside moving vehicles around the lot at the time I stopped in. The person who I talked to was nice, and was not pushing me to get a vehicle. Instead we had a good talk, and afterwards I walked the lot. It is just like any other dealership with a service department, parts department, vehicle sales department, but with the connection to a great NASCAR driver who I would have liked to met before his passing. Enjoyed the visit. :-)

So I bought a used suburban from them and I have had a few bumps and one issue with the suv until recently. They fixed my lift gate issue without any fuss. They sell used cars with a 90day 3000mile warranty and I’m sure most would never use this, but I have to because the transmission is jerking and may have other issues. I will update with that experience soon.

Customer service was great! But after my oil change and tire rotation, I have been smelling oil through my vents and my tires weren’t the same air pressure and after visiting my tire went flat because it had a screw in it. Not saying that it couldn’t have happened anywhere else but coincidentally happened right after my appointment. I will be back because all of this could be circumstantial and I’ve always had good service from them but this time was less than satisfactory.

My husband and I bought a Silverado here in 2012. I told my husband then that when it was my time to purchase a new vehicle I hoped Chevy had something I liked because I wanted to buy from Dale Earnhardt Chevrolet! Their staff is so friendly and I love their customer service! As a woman I hate having to sit, on a Saturday morning, to get my car serviced. At Dale Earnhardt Chevrolet I dont have to! Since I work in Catawba County, they will come pick up my car, service it for me, and bring it back to me!Plus they gave us a very good offer and I love it!

Small dealership, good size body shop

The people there are really kind. I recommend people to stop by and shop

Bought a 13 Chevy Cruze 2 weeks ago. Great experience from everyone at the dealership. I was treated like family and buying process was very easy. The dealership is very detail oriented when going through used cars before selling. They will not sell a car if it has rust anywhere. Everyone gave myself alot of knowledge about my car and answered every question I had. Highly recommend Dale Earnhardt Chevy. My saleman was Bill Claybourne

Just great - can’t say more

Great place and everyone really helps you.

Good customer service..

Came in to Dale Chevy to buy a car and Elaine helped us out. Even though we did not end up buying a car due to finance issues, Elaine was there supporting us and trying to find every way possible to get us into a car. Would 100% recommend her as a sales person!!!!

Outstanding service. Just wish we lived closer. I will definitely be back any time I am in the area. And a real plus my truck came out without any grease spots like I get at other places. Thanks for taking care of my vehicle.

Just had the pleasure of purchasing a Chevy traverse from Dale Earnhardt Chevrolet. Had the opportunity to work with two of the most professional gentlemen.Corey Hitchcock Business manager happened to do a follow up call with me just After we had a baby. He spoke to me a couple of times before and I informed him that we were looking for something a little bit larger to accommodate a larger family. So needless to say his follow up was perfect we just had a baby the day before and we were in need of a larger vehicle quickly.Not much later Corey had show me the vehicle that we had been looking for. one had just come on his lot and he wanted to give me a heads up.After agreeing to come and view the vehicle I had an opportunity to start working with Steve Gelnett who is actually the Sales Manager. And explained to Steve that we just had a baby literally and we were still at the hospital so I would like to try to negotiate as much as possible before I came to his lot. He was extremely helpful and very fair. He understood that my needs of negotiation were not the norm, but that didn’t stop him from helping me to get into the vehicle that we needed very quickly and stress free especially due to the circumstance.By the time that everything was done we had a new vehicle that I was driving to the hospital to pick up a newborn baby and my wife in time before we were allowed to leave. We literally made it all happen in about a (2) hour window which included drive time so I could get back in time to pick up my family from the hospital. I’ll be buying my next vehicle here as well I’ll probably never go anywhere else at this point as long as these two are still here.Thanks guys for helping my family and myself to get into a quality family car in a hurry with little to no stress!

First time there, Great Customer Service...

Always a joy, Ive loved coming to this dealership for decades. It has changed a lot, but personally means a lot to me.

I just had the most enjoyable and pleasant car buying experience on record (for me)!! I was treated with the upmost of respect by each and every person I came in to contact with today. My salesperson Bill Clayborne was truly one of the nicest most helpful guys I could have asked for. I’ve been so many different places in the last few months looking for the car that best suited my needs. They gave me the best deal I could have ever gotten. I literally told them what I was willing to do, and Bill made it happen. To the very penny. Today proved to me that being patient pays off in the long run. Thanks Earnhardt Chevy I give you 2 thumbs up and 10 gold stars!!

Very professional and courteous!

This place is neat. Everyone was super nice.

Just purchased a 2011 Honda Pilot from Dale Earnhardt Chevrolet and the salesman John there. The car was waiting out front for me to view when I arrived....completely cleaned. Entire process was VERY easy, I definitely called ahead to make sure vehicle was still available. Negotiation took about 5 minutes...and they gave me a very fair and honest price. DE Chevy did phenomenal job of servicing vehicle to sell...and love their service pick-up program. Overall, one of my best, if not the best car-buying experience ive had in the past 10 years. Strongly recommend Dale Earnhardt Chevrolet. A little drive (45 min) from where i live in Huntersville....but you will be treated fairly and like youre important to them.

Quick, efficient, courteous, professional staff, most of all the entire facility was emmaculately clean. Great experience. Car issues fixed

Place is awesome. Didnt even have to go to the dealership. Car was delivered to my house over an hour 1-way. Nothing but positive things to say about this dealership

Bill was great and a wealth of knowledge

I dont recommend buying anything from Dale Earnhardt Chevrolet. I was just trying to negotiate a truck over the phone and by text with their Salesman Chris. They have one price and are not willing to negotiate any further. This is the first dealership Ive ever ran across that does not negotiate prices.

Always great service

They washed and vacuum my car clean just like a new car when they got done repairing the damage to my car

My wife and I recently purchased a 2007 Suzuki XL7 at Dale Earnhardt Chevrolet. Rusty was our sales associate and the purchase went extremely well. I have purchased many new and used cars throughout my life (always though a dealer) and I have to say that this purchase experience topped all the others. Rusty is a fine gentleman with a southern charm and very professional in what he does. We were never pressured into the deal and yet he always had a good answer to each of our questions. The sale was closed very quickly, and we were off with our XL7 in no time at all. On the second day of ownership an ABS/Traction Control light came up on the dash. I called Rusty and he did not hesitate to ask us to bring the car in for the dealership mechanics to look at. They discovered the cause of the issue, replaced a sensor (at no charge), and we were on our way.I would say that the way business is done at Dale Earnhardt Chevrolet in Newton, NC is old-school. Rusty showed us great honor and professional courtesy throughout the entire purchase process. We would highly recommend you look at buying and/or servicing your next car at Dale Earnhardt Chevrolet in Newton, NC.John & Yuka Chisholm

Fantastic place to do business 👍

Go to Toneet Nickerson in Tallahassee Florida for all your cars needs she is a great car sale person with a great personality she will get you what you need and what you won’t for your next car go see Toneet Nickerson.

Great Sales and service staff

I wish you could give more than 5 stars. I have never had a dealership treat me the way this one has. I purchased a 2014 Jeep Grand Cherokee from Rusty. I can not say enough good things about Rusty he was great. The finance manger was great he got me a great interest rate on my loan and got my payments where I needed them to be. The dealership made me valued customer. The day I purchased the vehicle they gave a small cooler bag with two coffee cups and some t-shirts. Yesterday I received some cookies from them in a nice metal container that has the name of the dealership on it. Dale Earnhardt Chevy went above and beyond my expectations. If your in the market for a new or used vehicle you have to check out Dale Earnhardt Chevy.

Oil change done. Some souvenirs bought.

Love the small town, no pressure approach. Very community oriented and give back to the community through Dale Earnhardt Foundation.

After moving to Conover, NC from the Kansas City, MO area, I was pleased to learn Dale Earnhardt Chevrolet was less than 5 miles from my new residence. For a female, Im very much into cars, racing, anything dealing with automobiles. After working for a dealership in the KC area for nearly 15 years, the car biz never leaves you. Dale Earnhardt Chevrolet will be the only dealership I visit for any type of vehicle maintenance. Knowing my vehicles will be maintained to the best level from this Chevrolet dealership, is a great peace of mind but they also stand behind their workmanship.

Took my car in many times to get things fixed but they alway come up with some excuse on why they cannot fix it until the warranty runs out. I had a squeak or a rattle in my car they did not act like they wanted to bother with it but charge me $68 an hour so I took it somewhere else and the guy didn’t charge me anything to look at it and tell me what the problem was.

They planned for the work, had the part in time, lined me up with a nice rental that I would be happy to show and tell my family / friends about. Turns out they had it done in a day. Reminds me of - Plan for the worst, hope for the best.They did well.

Incredible service. Very detailed and thorough. Attentive customer service.

I was very reluctant to buy a new car, but after talking with the DEC mechanics I knew that my previous vehicle was not worth repairing. I was guided through several options for new vehicles (new and used, including the recent deals offered from Chevrolet), test drove more than I thought I would, and offered a very fair price for my old vehicle. I was given every piece of information I needed and then left alone to make my decision, which was great. All of the people I worked with were awesome...extremely patient with someone who was not ready to take this leap in the first place. A great experience overall!

I really enjoyed my visit at the Dale Earnhardt Chevrolet they were really helpful.

Excellent sales and service people.

First off, this was the first time I can honestly say that I have had a pleasant experience at a dealership. Second Paul was very professional, helpful, and polite. The fine folks at Dale Earnhardt Chevy know how to do business!! When my family or I look for another vehicle this will be the first place we start with, and the way they make deals on vehicles will be the only place I have to stop!! Thank you Paul!

Everyone was very nice and helpful

Outstanding service at every visit. I would not take my vehicles anywhere else. Definitely worth the drive for the savings and personalized service.Thanks to Brian & Ben for taking care of my wheel issue. Always the best service in this part of the country and without the Charlotte prices.How about a Corvette in one of your photos?

I love this car lot

I have experienced numerous occasions within the the last few months that are cause for celebration regarding the customer, business relationship at Dale Earnhardt Chevrolet in Newton, NC. Since I cant write about all of them I would like to share my most recent experience with a Master Corvette Technician by the name of Corey Williams, pictured above. Dont let those modest little wrenches fool you, his brain is wired like a computer. I went to visit him in the middle of installing an Edelbrock supercharger into my Corvette. His work area is covered with certificates of learnings and achievements of the highest order. When the job was done he reviewed the power and torque curves and gave me the necessary pointers to extend my life through the learning period of this new car. The speedometer might as well read mach 1 through mach 3. Anyway, I am being very careful.The work was flawless and the result was way beyond my expectations. And the beauty of all of this is that the work was done by the dealership where I purchased the Corvette. Now that is a complete organization serving all the past, present and future needs of its customers, WOW!When I went into the service department, I asked the service manager, Ronnie Freeze, if I could increase the horsepower of my Corvette. He simply said, Well, how much horsepower do you want?. There seems to be no limit to what this dealership can do to get you excited... its like a family of people that really care about you.I am so pleased to be a preferred customer at Dale Earnhardt Chevrolet in Newton, NC.

We purchased a new 2015 Equinox at Dale Earnhardt Chevrolet because they had the best price. Along with that came a very reasonable salesman (Rusty) who treated us very well. There was no pressure at all and we now have a very nice vehicle that we will drive all over the USA. Im sure that having the Dale Earnhardt name on the vehicle will start many conversations wherever we go.

It is always a pleasure to be greeted by friendly personnel.It is always a pleasure to have efficient service.IT IS ALWAYS A PLEASURE TO DEAL WITH DALE EARNHARDT CHEVROLET!!!!!!!!

I lost the key to my car and they cut me one by my vin number, they where very nice and polite

They are always courteous and very helpful.

I called the dealership around 10 am with a window that was open and would not roll up. Earnhardts Service Department was able to work me in the same afternoon, diagnosed the problem and repaired it the same day. Great Service!

Had my truck serviced and was in and out in no time.

We have been dealing with Earnhardt Chevrolet since 2001 and have purchased six vehicles there. We have always had the best experience in service, sales, and repairs. It only seemed reasonable to buy our new corvette at Earnhardt Chevrolet. The staff is always professional and friendly.

Great

We had the opportunity and pleasure of returning to Dale Earnhardt Chevrolet with our new 2014 Chevy Turbo Diesel for scheduled maintenance. As always, we were greeted and treated like family, having done business with this dealership for some 14 years now. We could not ask for better service, when you purchase from Dale Earnhardt Chevrolet you are buying more than a vehicle, youre getting the assurance that you will be taken care of fairly, and professionally for as long as you choose to return for service on that vehicle. Great, friendly service, that in our opinion, is just unbeatable in our area, the team at Dale Earnhardt Chevy works together in all departments to ensure that you get the best possible service after the sale, and the sales department will do all that they can to put you in the vehicle that you feel is best for you, give them a try, youll be glad you did!

You can get that SUV ARE TRUCK HERE FRIENDLY AND HUMBLE ASSOCIATES EVEN HELP A VETERAN OUT WITH GAS MONEY TO ME THEY HAVE A HEART AND ITS FULL OF LOVE AND COMPASSION.

Purchasing a used car from them was completely pleasant and painless. Not only that, but when trouble lights came on, they not only said bring it back, they replaced the entire rear end assembly at NO cost to me, taking three days to do it. There is not a dealership in the Country as good as these folks, bar none!

Great place to get body work done on your car.

EXCEPTIONAL SERVICE!!!!! The transmission went out in my 2005 Silverado. They ordered a new one and replaced it in under a week and gave me a service car to drive while mine was being fixed! Very friendly, professional staff and service techs!! I would recommend Dale Earnhardt Chevrolet for all your GM service needs!!!!

Very good experience definitely see John he was awesome

The staff in the service department are courteous and professional. New facilities are awesome. Staff attributes are what brings me back. Service techs are also friendly and courteous.

As always, I received great customer service. All of the staff are kind and courteous.

I went into the dealership to get a key fob battery replaced. With our car it has to be programmed after the battery is replaced. I checked in with Kevin and was in and out within 20 minutes. The cost was NOT outrageous! I will definitely bring my vehicles back here when I need them serviced. We had to have the 1st key fob replaced and used a different Chevy dealership in Hickory and it took this 3 days and a rental car. KEVIN you rock!!

I took my car to them to get some bodywork done because I had heard a lot of good things about the quality of their work and how they used to guarantee their work in the past. The former still holds today, at least in this case, but not the latter. I noticed a problem arise, with the front left wheel speed sensor, on the way to work the afternoon after I got my car back. Insurance wont cover the cost of repair because no problems with the suspension system were noted in the claim and Dale Earnhardt Chevrolet wont admit to any wrongdoing, even though it was never an issue before or after the collision that caused me need to take it to them in the first place. It was only after the work was done that the sensor problem began. It would be nice if they stood behind their work like they used to, but I guess thats too much to ask for these days.

I am the proud owner of a Dale Earnhardt 2000 Black Chevy Impala. I brought it in for the recall service and oil change on this visit. LOVED my ride to work that I shared with 2 other Earnhardt fans. And many thanks for delivering my car to me before I even had my lunch break.

My buying experience at Dale Earnhardt was completely positive. This was my first time buying from this dealership and I was treated like an old friend, not like a customer to be fleeced. This is a place where a handshake still matters.Im happy with my car, Im happy with the deal they gave me, and Im happy with the nice folks Ive gotten to know. Ill be back to Dale Earnhardt!

I had our truck fixed here and had other vehicles repaired from past accidents. They treat you like family and care about the service you receive

Easy to get appointment with friendly customer service writer, JOHN, gets your needs covered for service on your car People and staff Very friendly & helpful that is why I have my service done at Dale Earnhardt Chevrolet

Went for oil change and love this place. Always friendly and helpful. Wifi for those that need it too. Not a long wait and coffee too!!!

Good car sales.great auto body shop

My wife let our teen age daughter drive and she damaged a tire on the shoulder of the road. We had the car towed to the dealership after a 35 min phone call with roadside assistance. The service manager set us up with a rental while they ordered a tire to match the set on the car.The shipper sent the wrong tire and it set back the repair by a day and due to schedules we couldnt pick up the car the evening it was ready but we were allowed to keep the rental until the next morning when we were able to pick up our car. The service department was great as usual and we are extremely happy with our outcome.

I was disappointed the work on the car was okay, but when I picked the car up the window was partly down and it had rained in the car this was due to the battery being disconnected and the windows have to be reset also the clock but I have not be able to reset the clock? I did not realize this until I got down the road and thankful I had covers on the seats and began to feel the wetness!

Extra Great!

Ive used their service department several times and the body shop once. All three experiences were top notch due to the professionalism and quality. Whether its a Cruze or a Ferrari 328, they can help you out!

Never better. This is the only place we will ever go for our vehicle needs!!

The best experience for buying a car i ever had. great sales,service and management staff .I would buy again and again from Dale Earnhardt Chevrolet.dont delay if your looking for a new Chevy.you wont be disappointed.Frank Sancineto

Awesome dealer who will go the extra mile for you! Great to deal with! Have purchased three cars from here and will always check here first when I have a need!

Emergency service was provided on my wifes Escalade very quickly and efficiently, without much advanced notice. Thank you for getting us up and running again so fast. Excellent service!

Took 3 months to repair 4,000 worth of damage to right side doors and rest corner panrl. Could better communicate with customer and should do a final inspection on vehicle when they call you to pick it up. After months of waiting I got the call to pick it upThe door was crooked and the bottom panel was not secure with clips very visible. Something a final inspection on their part would have caught not leaving it for me to tell them to fix again after waiting for 3 months. Dissatisfied on service, commination and customer support.

I recently brought my 2015 Chevy Equinox in for scheduled service. As always everyone was extremely courteous and friendly. This dealership is by far the best one I have ever had experience with.

Excellent experience. I found a used vehicle online and was impressed with the review process for detailed reports they issue on a used vehicle. Knowledgeable and very friendly staff.

Very nice staff but the garage is clueless. They cant cut a key properly or program a key fob. Also they wanted double the price of other gm dealers to do those tasks. Makes me wonder how disappointing their other services are(EDIT: they have also lied in their reply to my comment stating i did not have the car there. How could i expect a key and program a key fob without the car? Haha. Granted you didnt charge me but now i have a worthless key and bad opinion)

I ordered a 2014 Silverado. My sales person was John Saunders. I was very pleased with the attention I was given by all concerned. There was some difficulty in getting my vehicle shipped to me from SC, but the sales staff stayed on top of the problem and did all they could. I was personally introduced to all the maintenance staff and appreciated that.Thanks to everyone for a very pleasant experience

Nice rides. Would have liked to seen more original restorations. Good food

Inventory a little low!

I WILL ALWAYS USE YOUR SERVICE DEPT. FROM NOW OWN AFTER HAVEING A COUPLE BAD EXPERANCES AT ANOTHER DEALERSHIP IN CHARLOTTE. YOUR PEOPLE HAVE TREATED ME GREAT, I AM HANDICAPED AND THEY REALLY LOOKED OUT FOR ME AND HELPED ME AT EVERY TURN.THANK YOU MR, FREE AND ALL YOUR SERVICE DEPT. FRED MCCOY

Collison and repair is fantastic, the service is even more amazing. Best around! They treat you like family.

Great service & sales team. All ways treated as a VIP customer.

Very pleased with the service . The service advisor Trey Lutz was very helpful also .Very nice waiting area

A unexpected mechanical issue never happens at a good time. Earnhardt Chevrolet makes the most of a bad situation. Setting up a loaner car and fixing the issue in a timely manner was not a problem . Although this is a repeat issue, it is not through any fault of the dealership. They understand our frustration and fix it in a timely manner.

Was great to finally see it. Wish the old original was there. Staff friendly and helpful.