Roman thank you for all of your help with our new Jeep. The transaction was as a smooth as glass. I just drove it and I love it! We are both very happy! I also wanted to let you know that Robert Hayes is a real asset to your dealership. Thank you both for taking such good care of us. He was very knowledgeable and just a decent guy. Believe me, I have dealt with many, many dealerships over the years both professionally and personally. McGovern Jeep is top notch. We have absolutely no hesitation recommending your dealership to anyone!

Scott Patacchiola, the service advisor is awesome. Took my 2016 Ram 1500 in for service to fix an alignment that Pep Boys totally messed up. Scott was great. He was empathetic, and listened to everything. I was in and out in no time. They also replaced a 3rd brake light for only $15. Nothing beats a great service advisor and service department. McGovern has one of the best around. I bought my Ram here and Ill do so again. Happily...Thank you Scott!

I have been leasing cars for over 6 years and my experience with McGovern Jeep was the easiest and fastest. Natalia was very professional and quick to respond any questions or inquires I had and kept me updated with all the steps necessary to complete my transaction. The whole process of finding the car, agreeing on a price and signing all my documents took less than an hour. I look forward to making my next purchase with McGovern Jeep.

Bob took very good care of us. They were all very kind to my toddler son, who was running around their office. Very kind, indeed.

First time Jeep buyer, and Nick was great to work with. I had lots of questions, and he was very patient and knowledgeable. Very easy to work with and no pressure. He was also always immediately responsive any time I called or texted him for updates on delivery. Pleasure to work with you, Nick! Im loving my new Wrangler!

Confirmed the car was for sale before I drove over an hour to see it. Drove there and sat with a salesman to talk. After he returned from getting the keys for a test drive, “Sorry, the car has been sold. Can I interested you I the same model, just $10,000 more?”. After two days, it was still online and available. Got my girlfriend to call and schedule a test drive. I show up and test drive it instead, bought the car that day. After the sale, never returned phone calls or concerns about the major issues the car had just days after purchase. Had to go to BBB to get a response every time and resolve me issue.

I had a great experience at McGovern. They are a no BS dealership and offer very fair prices. I had a very bad experience at Brigham-Gill Jeep in Natick which offered me very little money for my trade in and wanted a lot more money for the car I wanted, which almost turned me away from buying a Jeep altogether. But I was extremely pleased with my experience at McGovern in Newton. They gave a very fair offer for my trade in and also a great offer for the Jeep Grand Cherokee that I leased from them. If going to McGovern in Newton, ask for Max. He was very pleasant to work with and will provide you with a great buying experience.

I purchased a vehicle from here yesterday. The entire process was less than 2 days. Unlike your usual car dealer where you end up getting the run around for weeks. We contacted Pat Gallagher and immediately we were taken care of. I’ve never had such an easy experience buying a vehicle. Pat, I’ll never buy a vehicle anywhere else again. You are exceptional at what you do. Thank you for making this such a wonderful, non dreadful experience. Forever thankful for you!!

Scott our service technician is excellent. He makes the process seamless throughout the entire process from drop off, to communication throughout the service with complete explanations and details when needed payment and pickup. He definitely takes the extra steps to insure the customer gets great service.He is extremely professional as well as friendly and kind in our Boston way.

Service assistant was very helpful and attentive…really great. I assume all work was performed correctly, as it always has been in the past.Interior of the car had grease stains on the running board, lower door panel and inside step.- so that was disappointing but certainly correctable with soft scrub soap and grease remover.

Scott and the team in service took care of all my issues. Excellent service and very honest work. I’ve been taking my wrangler to them for the last 10 years. Highly recommended!

Great experience at McGovern. From the moment that I drove in, service manager Scott was there, assisting me will all of my questions, and quickly checking me in. Great customer service. Great service department. There is a reason why i am Jeep for Life......At McGovern. My 3rd Jeep Grand Cherokee.

It was a pleasure working with the sales team at McGovern. Kayleen was prompt and courteous on the phone and Josh received me at my arrival. Josh didn’t sell me a car, he let me buy one. That’s good salesmanship. I appreciated the integrity of the whole team and in the end I found exactly the Jeep I was looking for.

McGovern is extremely, professional, efficient and courteous. I had a pretty long list of concerns with my Dodge Charger, and they took their time to evaluate the issues reassured all my needs will be met. From Dan, Kevin and Scott, they were all deligently kind and delivered the best repair service I have ever received. After repairing my car, they took it on a test drive and was not 100% satisfied with the outcome and brought it back in to evaluate further. Once the finale repairs were made, and I drove my car away, and felt like I was driving a new car. Thank you McGovern Jeep. I highly recommend your services to anyone in need of repair. If I could give you more than 5 stars I would!!

Very smooth and seamless process, she kept me well-informed of status and time frames throughout the entire time. Exceedingly friendly and sincerely helpful staff.

Complete Satisfaction!I went from online browsing to making an appointment for a test drive in a Jeep Compass Latitude. My main man Nick A. was professional and extremely knowledgeable about the vehicle. I was completely comfortable and had a timely experience there. The finance guy Danny was extremely efficient and helped get my numbers down. These guys earned my future business and I will share the good word. Thanks!!!

We’ve now purchased three cars from here, and regularly service them here as well. This staff is the best I’ve ever encountered in auto sales, and the service department is fast, friendly, and professional. They’re not the closest dealer for us, but they’re the one we will continue to go to.

Ken in service was excellent and extremely attentive. I appreciate the professionalism. It is nice that they will Uber customers home from shop. Highly recommend this dealership and service.

Kevin was awesome from service. I was upset regarding an issue and he took the time to fix the issue which quickly turned in what I thought was going to be a nightmare to everything being okay. My Jeep was good to go by the end of the day and I was back to being a satisfied customer. Thank you Kevin!

Brian was very easy to deal with in the sales process and made my buying experience easy and stress free. He made sure I was totally comfortable with all the features in my new car. I would reccomend him to anyone looking for a new or used car

On Wednesday of last week, my wife was leaving Marthas Vineyard when her Doge Ram van experienced trouble with the transmission, and the vehicle had to pushed by several off of the ferry. She contacted me in NC, I called AAA. When I spoke with the driver, he recommended he tow the van to McGovern (not as close as other dealerships), because it was a well equipped and staffed dealership where wed have the best chance of getting her back on the road ASAP. Boy was he right! The following morning, first thing, I spoke with service advisor Ken, who had already scanned the vehicle for trouble codes. The next day after that, the vehicle was fixed. The following morning, I flew to Boston and quickly reached the dealership in Newton from the airport thanks to a tip from Ken, and drove the vehicle away. Warranty covered everything, simple software update to a computer that deals with transmission stuff. Ken communicated well every step of the way, and I really appreciate how he and the McGovern service department got my stranded wife (she had to stay in a hotel in Falmouth while the vehicle was disabled.) on the road quickly.

Nick A was a pleasure to work with. Knowledgeable, professional, and made the whole experience very easy for me. I love my new Jeep and will be returning to McGovern when Im ready for my next one.

Great experience all around.Friendly and competent technicians.Problemwas quickly taken care.Will be heading back for any issues I have

This dealership is the most ridiculous I have ever dealt with from sales to service I have had nothing but issues! They never return calls or emails, their service department has worked on my vehicles and has spilled oil all over my engine compartment, left air intake hoses unconnected and loose as well as tracked oil and debris on my vehicles. Complete Bush LeagueDo yourself a favor and go elsewhere!!! Managers promise to return calls regarding sales issues and never do....still waiting guys, still waiting....SMH

From our salesman William to our first service appointment......couldnt be happier. Treated so well and smiling faces. Highly recommend this dealer!

This is the first truck I bought. I went shopping for a Ram 1500 and I was a bit anxious at first but this is a fantastic dealership and they took great care of me. Highly recommend working with Nick, he will do everything he can to find the right vehicle for you. I highly recommend visiting these people for checking a car or truck!

Excellent sales experience. White glove. Ask for Max.

McGovern Automotive Group was friendly, professional and easy! As a single mom, I didn’t want the process of engaging with strangers coming to view my car. McGovern, and other dealers began reaching out and offering to purchase my car. McGovern added the human touch and made a respected offer for my car. Once agreed upon, it took only minutes for a team to come pick up my car and complete paperwork. There was zero “hassle and going back and forth” as associated with car dealerships. This was a very easy, positive, professional experience. Thank you McGovern team.

Great experience. Very fast, customer oriented, direct and professional. I welcomed complimentary Uber ride.

Excellent service and I am a very happy customer! It was our best car buying experience we ever had. We never felt rushed, or pressured. There was no BS!Joe was friendly, knowledgeable, attentive, and beyond. The whole team was, from the Internet team Janie, sending me info. and answering my questions. Greeting me at the door. The managers, and big shout out to the Financial Team (sorry I forgot your name) and Joe for getting all the paper work done so fast that I could take the Jeep home with me on a short time. They went above and beyond.Highly recommend. Thank you McGovern for the excellent service! Keep up the good work.

Called to see if they could check my car for a problem thats not easy to find. I have done testings there but they couldnt find the problem. Now the engine light came up but it last sometimes 2 days. I would leave the problem like that but the car and all electronics often shut down while driving, and the car many times doesnt want to start. I was trying see of I could go for a check-up before they light goes off and very rude lady on the service department hang up on me when I asked her what time could I go.I went to check the air conditioner and told me its $3500 to fix the air conditioner. I went to a mechanic and they fixed it for $711, and its being working better than expected.

Service advisor Eddie Sheingold is exactly that - gold. He was extremely receptive to my dire car situation; he was very easy to talk to over the phone; and you can tell he really cares about his customers and the well-being of their vehicles. Great guy. However, as with any dealership, the sales department is...fun to navigate. Got a $1500 quote from local garage for my transmission but was told by these guys that it was going to be $6800. I was told my alternative would be a trade-in...for $500. I could sell the brand-new tires and get more from those alone.

I can’t say enough about the service I received at McGovern. I truly felt helpless after being given the run around multiple times at a different dealer/shop in Dorchester. And I came here based solely on reviews as I don’t have a mechanic in Massachusetts. I was blown away right from the start. The service entrance was a breeze, not chaotic whatsoever. And as soon as I walked in, I was greeted by Eddie who listened to my horror story of an experience. He test drove my car himself, constantly communicated with me about all updates, and even was able to help me with pricing after coming to the realization that the issues I was experiencing were due to the recent work I had done elsewhere. He really genuinely cared about helping me and it showed. The mechanic (I don’t know the name now) also test drove the car with me and immediately diagnosed the issue correctly. My car, after bringing it to another shop 4 times!! is finally fixed and driving great. I feel extremely confident referring them and am truly thankful!Anita

HI, Im 27 and I have had 4 jeeps since I got my license. Every jeep I got was from a different dealer or lot. I want to say that my lates visit was outstanding at McGovern jeep.Your sales rep. Nick Apanian assisted me and the service couldnt have been better.I had doubts about getting an new jeep. Nick insisted to atlease come for a consultation.Withing 3 hours I had a new lease, with a new Jeep Grand Cherokee 80th anniversary. I came with my previous car and left with My new car.Inspection and registration was completed too.I Saw NICK hustle and walk around to the other departments to get this deal through.He even worked with me to complete my insurance so I would be able to leave with the new car.Nick is an excellent asset to the company. He is a hard worker, over achiever, and never gives up.The service he presented was great I highly recommend you ask for NICK when you go to McGovern Jeep in Newton.I still can get over how I got a new lease and left with the new car the same day!!Thats what I call exceptional service.Keep up the good work!!!

What an amazing experience I had purchasing my new Jeep Cherokee 2021. Jeff is the best customer service representative I highly recommend purchasing a used in or a new vehicle from them

Great service for my Jeep. Fast, and focused on just the service that I needed, eliminating more expensive options that I didnt need. Also quickly addressed my CarPlay issue that had plagued me since delivery of my vehicle (during COVID). Thank you.

In and out very quick for a busy monday afternoon. Will do my future business here

Great experience, as always. Ken is the best.

Best car buying experience in my 30 years of buying vehicles. Test drove 2019 Ram I found on-line and purchased the same day. Vehicle had some minor hail damage on the hood and McGovern fixed it perfectly prior to delivery. Max was with me every step of the way and I never felt pressured. Thanks!

Nick Apanian is the man treated me with honesty and respect all you can ask for.

Best car dealer commercial EVER!!!!! It was unlike anything I’ve ever seen. Car-ah-tay - (karate) genius! Definitely the most original and memorable car dealership commercial I’ve ever seen

Pete in the parts department was extra helpful and went above and beyond to help me find a backordered part.

Sold my vehicle to McGovern that I originally had advertised on craigslist. After a brief exchange of info they gave an offer that we were happy with. We exchanged a few more detail and paperwork via email. Drop off process took < 20 minutes, dropping off keys and vehicle, signing some papers, and walking away with a check.

Thank you James Goldberg for your excellent customer service.

Super helpful team. Made a really hard situation much better. Thank you!

Excellent service. Prompt, professional and courteous!

Great customer experience. Rahul was very helpful and professional!

If you want to support a dealership charging above MSRP to take advantage of the Covid crisis please go ahead. It is a free market driven by supply and demand after all. I will pass. Shame on you Mc Govern Chrysler Jeep Dodge Ram. Hope this comes back to haunt you down the line.

Jaimie is very caring and dedicated to help and support her customers/jeep owners. She helped me get a good deal on brand new michelin tires for my jeep. And she took her time to explain me every single detail. She also let me read and review everything before I sign the paperwork. I accidentally forgot my galaxy ear buds where I sat while I was waiting which she actually found and saved for me until I come back. So she make sure you work out of the dealership satisfy. She is great 👍

The service ppl were very friendly and helpful. I would recommend this as a place for service needs.

Too bad there isnt a no star option. Asked the sales person over the phone if the vehicle is in good condition with no dents/scratches and explained i would be driving 1.5 hours and didnt want to waste my time. Salesperson stated she had seen the vehicle and it was in great condition. Drove there and when they pulled the vehicle out front there was hardly a panel on the car that didnt have scratches and gouges on it. Walked away immediately.Dont waste your time here.

Great service. Excellent help by Mr Selter

Always helpful here. Im so glad I bought my jeep here.

Scott is amazing.Highly recommended 👌

I bumped into a unique audio problem with my wrangler. However, Eddie at McGovern was one of the most helpful workers i’ve met that made this experience and process much better and easier. Even though it took a while to figure out the issue, Eddie did not give up on me or my car once until the issue was resolved. I recommend going to Eddie for any kind of situation there is. He is the true definition of a hard worker that really does care about helping you and i’ve never been more satisfied with the results.

Switched from servicing my car from the dealership in Medford. Henry and team exceeded my expectations. This is how servicing should be! Will look to McGovern for my next jeep after my oil change / general maintenance experience today.

If you need a car, then Nick Apanian is your guy! I just bought my very first Jeep and Nick was the most patient and knowledgeable salesperson throughout the process. I drove off with my brand new Jeep the same day!

Decent selection but definitely pricier than other dealerships. Looked at a car online from them, looked great on the pictures, but in person there was a bit of cosmetic damage to the vehicle. Wouldnt budge on the price. Fixed a few scratches, but that was about it. If I didnt need to purchase the vehicle that day, I would have went elsewhere. Not a terrible experience, but certainly not one Ill do again.

HiI Brought my 2015 Chrysler 300 very low miles and its my baby .it was making a ticking noise ..well when I went into the service department. Scott was right there to help.. He knew exactly what the noise was. He even told me who to call and see if it was under warranty.Gave me a loner car no issues. he was very helpful not once did he make you feel that he didnt have time for you .He was friendly bubbly very knowledgeable and very business right on top of his game...I just wanted you guys at Chrysler.. what a asset he is to your company .Couldnt ask for a nicer guy to help me out. I will continue doing business with him for now on .. Thank you Scott for taking care of my car keep up the great jobGod BlessPamela B

Friendly and timely service. The service manager Kevin went above and beyond helping me on the reward point redemption for my recent service and parts purchase. The redemption process is no way streamlined and Kevin was really patient. I really appreciate his professionalism and attitude.

Ken was able to help me with my car service this afternoon. He was extremely friendly and accommodating. I will be a returning customer and would recommend this dealership to others !

Horrible service experience. Scott was very unreliable and completed a service on my vehicle without consulting me. Then, proceeded to give me a bill that I did not consent to. Definitely not worth going to. There are way better places to go in the area with way better service experience.

Brought in my Jeep for service a few weeks ago, and from the moment I drove into the service bay, Kenneth and the McGovern team helped me along the way. They explained what they were doing, gave me honest answers, and eased any tensions I had about the process. I’ll be going to McGovern for any service moving forward. Amazing work from my service rep Kenneth as well.

I have bought and sold over 20 vehicles personally and this by far was the fastest, easiest and best by a landslide. [email protected] contacted me this morning and by 345pm they were picking up my suv with check in hand for a very fair offer. I almost got scammed by 3 other places but after speaking to Myles it all made sense. I would recommend anyone and everyone to give them a shot before other places.Joe G

Fantastic service department. Very friendly staff. Thank you.

Doing business with Myles Tucci at McGovern was as easy and honest as I could have ever imagined. Myles made an offer on my car, and when we agreed on the sale, his team came to pick it up with a check in hand four hours later. Every aspect of this transaction was done with integrity and efficiency. I can only highly recommend their services.

Visit multiple Jeep dealerships in my area before deciding to take the ride to McGovern. Nick provided great service and was straight forward and helpful the entire time, unlike the staff at the prior dealerships. He helped me get into the car I wanted at a great price. All around great experience.

Never made any effort in looking into the problem.

Bought a ram 2500 back in October. They owe me a fob for my truck. I was told it was back ordered. I have called, left messages and sent emails. All have gotten no response.

I received my 36,000 mile service today. The service advisor recommended that I have a list of things done that I kind of questions but wanna do what I need to do or wet recommended to maintain my car so I agreed. The estimate was close to 1000. My last service had been six months ago and that bill was 500. Once I got home I looked up the maintenance schedule from Jeep And noticed that many of the recommendations were not on the service schedule. My advisor recommended that I have my brake fluid flushed my combustion chamber cleaned my 4 x 4 to have a complete service and to perform a complete coolant system flush and none of these are recommended on the maintenance schedule so I felt a little taken advantage of As I okayed the services because I was trusting the advisor was giving me good information. The six months ago visit which my car had about 32,000 miles at that point included a throttlebody service which is not on the maintenance schedule either so I guess the point is we careful with what they recommend it may be more than what you need

Just wanted to take the time and give props to Ed, in the service department. With all that’s going on in the world today. Being hit with a huge car repair $$$$$, is not on the the to-do-list, even when I wasn’t so pleasant, he still went above and beyond to be nice and help me . Not only was I told that’s the situation was still under warranty . He provided a way for me to get home, and back to pick up my vehicle .Thanks

Awesome customer service, that did everything the right way!

Poor experience trying to give my servicing business to McGovern in Newton for a 2 year old Jeep I purchased.Booked service appointment online and selected option for a callback so I could get an idea of pricing. Callback came next day, but couldnt give me an estimate so said a service rep would call me back. Four days later after no call I called back. Someone answered, sounded flustered and claimed he couldnt hear me and hung-up. I tried to call back immediately, no answer. I called next day, was told a service rep will call me - no call. Phoned the following day (now the day before my service appointment was booked) - again told someone would call me - no call.Tried to call to cancel my appointment so I could go elsewhere - no-one answered the phone so I was a no-show.Your loss - I live 10 minutes away, but have given my servicing business to another dealer further away.

Kenny was very helpful and told me yo front how long and how much service would be. And he nailed it! Got me out just in time and recommended a great waiting place next door for breakfast. Two thumbs up! 👍🏻 👍🏻

The experience is amazing! Told me that it would take 1 hr to complete service of my jeep. Out the door in 40 minutes. Very professional and highly recommend

The body shop at McGovern’s is outstanding. My brand new 2020 Hyundai received a hit by a huge chunk of metal in the middle of the highway not even 3 months after having it. Chris from the body shop was so friendly and portrayed excellent customer service. They dealt and communicated effectively with my insurance company where I didn’t have to worry for a second. You literally can’t even tell where the damage was on my car, and I am so grateful!! I would highly recommend this place to family and friends.

Excellent service, prices arent bad and the service attendants are very courteous. Thank you Ken for your prompt service and exceptional kindness during a these crazy times. It is so appreciated. God bless you for that!LaVerne :-)

Today 02/16/21 I called service and no one answered the phone, so I called again and the operator didn’t answer either. Hopefully it’s just a phone problem, but as a customer I will give you the Benefit of doubt and call again tomorrow

I would not even give a single star.. I would not recommend them. My keyfob was not working so I take it in. They send me a quote of alot more problems my car had. I elected what I needed for the car including the keyfob. Was told they have to order for the keyfob. Which was fine, when the keyfob arrived was told to bring in the car. I take it in they program the key fob then give me another bill mind you I had paid for this keyfob what they did not tell me is the payment was for a shell of a keyfob, meaning I left when I had paid for half a keyfob unknowingly. Am so done with this dealership

DO NOT GO HERE my mom was harassed by William the sales man after we specifically told him to put our deal on hold till Saturday while we looked at a different dealership and we ended up getting an OVERLAND CHEAPER then what he wanted for a LIMITED. And when we told him we got an overland from a different dealership he kept calling my mom yelling and being very rude making her very uncomfortable and they were using a scare tactic to say that the bank approved on the deal and that we have to come and get the car when in reality nothing was official and we didn’t sign on anything official. This was very unprofessional to try and scam my mom who is a first responder and was working at the time when William kept on calling her. Worst experience at any dealership. Congratulations mcGovern Jeep👏

I was contacted by Myles Tucci at McGovern Auto Group after listing my Jeep Wrangler for sale online. After answering a few easy questions about my vehicle, Myles made an offer and within just a few hours of first contact, the deal was done. The next business day I dropped off my vehicle and had a check in hand. I have to be honest, the reason I listed my vehicle online was because I did not want to deal with a dealership. However, Myles and McGovern couldnt possibly have made the process easier or more streamlined. I did everything from the comfort of my home office and once a check was printed, I simply showed up, signed a couple forms and was out of the dealership with my check in under 15 minutes. Myles also made me a fair and competitive offer right off the bat; there was no attempt to undercut the value of my vehicle. I could not be happier with how smooth this transaction went. I will certainly be referring friends and family to Myles and McGovern any time they are exploring selling a vehicle. And I know where my first call will be any time I may be selling a vehicle again in the future. If you are looking to sell your vehicle, you MUST get in touch with Myles and McGovern Auto Group.

My backup camera suddenly started getting very cloudy in the past couple of weeks so I made an appointment to get it checked out as well as an issue with my hinge on my driver’s door making a very loud sound when opening and closing. I have an extended 7 year maxcare warranty but was advised that neither were covered and it would be over $900 to fix both issues. Even though in the the Jeep forums this exact issue was covered with other people because of the lack of insulation to prevent moisture from getting into the camera.

The service department is great here. It’s convenient and the work is top notch.

Myles Tucci of McGovern Auto reached out with a few questions on my vehicle and provided a fair offer the same day. The paperwork was processed the next morning before they picked up the vehicle from my home and provided payment. Very efficient, no-nonsense.

Great service department. Helpful staff.

Max was very helpful and reassuring during my buying experience. He did not make me feel pressured or pushed to make a decision. I will be recommending Mcgovern and Max to family and friends for great car buying experience. 10/10

I always have great experience at McGovern. Eddie is wonderful and nice. I will not bring my Jeep anywhere else.

I had the best buying experience at McGovern Jeep with my sales person Nick Apanian. Other dealers never took me serious because of my young age but he went above and beyond to make the sale happen. I appreciate the way he treated me.He was very knowledgable and I did not feel like I was being tricked into buying a Jeep that would not fit my needs. I will always bring my business here because of Nick.

John Murphy is the best salesman. Professional, nice, friendly and with a lot of aknowladge.

Great body work done by Mc Govern receive the car as promise. Had the lip of the hood of my Jeep Grand Cherokee rusting after 3 years having my Jeep.

Please be advised that this company misdiagnoses vehicles and charges you for those repairs without recourse of their actions. Be warned. The problem will not be solved.Edit: After numerous attempts, escalations to BBB, and not knowing that Massachusetts lack the authority over their businesses, I had to escalate the issue to an attorney which resulted in a Resolution. Even though the cost of the attorney far exceeded the repair, its the principle. Issue resolved only after months after Chrysler Headquarters stated they have zero liability for mandating customers with existing warranties needing repairs to be only conducted by a legitimate Chrysler dealership. I am no longer a Jeep Chrysler RAM, purchaser. I have a fleet business now and this has drastically changed and improved my decision-making.

They rushed to get our truck fixed so we can deploy it to clean the MBTA stations.I want to send out a big thank you to Scott and the whole team you guys are best.If anyone is having a problem with their vehicle these are you people you need to call first..

As an international female student being my first time purchasing a vehicle in America I knew nothing about the process or even what type of vehicle I wanted. After giving Nick A. a budget he picked out a sedan and a suv for me and explained purchasing a Jeep would come with a better warranty program. I chose to buy the SUV, and he made the process super easy for me and now after 3 months I have been so happy and satisfied He calls and checks up on me all the time, I finally I have the chance to put up the perfect review he deserves. All in all if you want a easy professional auto buying experience go straight to McGovern Jeep in Newton and ask only for Nick A. Thanks again my new friend!!!!!!

Kenny in service was great. Kept me updated along the way and quickly helped fix my jeep.

I had never purchased a new car before. Roman was not working at McGovern at the time that I purchased my 2018 jeep compass, but he referred me to them. I knew on his recommendation that I would be in good hands. I was not wrong. I highly recommend McGovern in Newton. They will take good care of you, while providing a professional, and stress free experience.

Great service - over the top attention to detail - very Covid safety conscious - Eddie made the visit easy and smooth

Great and fast service! Removed and scraped off a plastic bag from the exhaust that was causing a burning smell.

Excellent service department.

Again work for this company great

Im really disappointed with this place.Im looking for the best service for my Jeep Renegade and I found that the best rate is in this place, so I decided to bring my car here to make a Schedule Service B and to check them all powertrain because I felt my car different, a little vibration and sound, when I talked with the mechanic I explain in my own words, Im not an expert, the situation with my car and I left it for a full service.At its point, I need to say that the attention of Eddie was good, my complaint is not about him.After they checked, they told me that the powertrain was good, and the problem was the plugs and the ignition coils. Also, they said that the throttle body needs to be clean. I was happy at this moment because I thrust in this place I mean who wasnt after reading 4.9 of 5 stars?I paid $749.86 for the service.From the same day, I felt my car with the same problem, but I thought to give some time to see what happened. Well, after 1 week my car feels worst, the sound that made when I drove at 30 miles is there, the vibration after I put the drive gear is worst and now every time when I push the brake pedal to put drive, the transmission makes a clicking sound, and that it didn’t have before.My car is a 2018-year model, with the powertrain guaranty active.I dont know what I need to do to have good service without another charge for something else that is clearly not the problem.I felt that I wasted my money and my time!UPDATE: 10/25/21I have more than 1 year with the same situation on my Jeep Renegade 2018, I drop off my car several time reported the same problem but always they have a recommendation on my car with nothin related with the problem. My car have a really serious problem that coming from transmission system, Now they said the new struts and the new tires is the reason, but before my car have new tires and new struts, it has the problem.I cant understand how is possible they found problems in my car that it never had but they are not capable to find the real problem?I will not spend time and money with this dealer in Newton, MA.