I go to Advance Auto Center for both a personal truck and a work fleet vehicle car. No matter the circumstance or vehicle, they take care of all aspects with exceptional communication, professionalism, and efficiency. They take care of fleet vehicles with a turnkey process so you do not have to lift a finger and with personal vehicles are as transparent and honest as possible. Their work is extremely impressive and the personnel at the shop is extremely friendly. Have been to both the Rockland and more frequently the Newton facility and both are exceptional providers of service! Nothing but good things to say about Advance Auto Center. 10/10 Recommend.
Finding a reputable mechanic can be hard but I consider myself very lucky to have found Advance, and I’ve been using them on both of my vehicles for over 4 years. They are always helpful and knowledgeable, and have found ways to save me money several times when they could have just gone the route that would bring them more profit. Really the best local shop I’ve ever used.
These guys are awesome! They price they quote you is likely what you’ll pay. There’s no hidden fees or attempts to up-sell you on stuff you don’t need. The guys there are all friendly and knowledgeable and have helped me keep my 15 year old Toyota Corolla running smoothly, even when faced with electrical issues that have stumped other places. I’m moving from the area soon and I’m really sorry I won’t have this place right down the street from me anymore. I also NEVER write reviews...but I’d give these guys 6 stars if I could, they’re the best!!
Great customer service. I called in to ask about my brakes getting replaced and they said to bring it over.
Professional service. Fair pricing. Very good communication. I don’t trust if these local service centers but I have 100% confidence in Advance Auto.
Advance Auto always treat you right. They’re straightforward and communicate constantly. Been going for 10+ years - NEVER have had surprising charges or other shady stuff I’ve dealt with elsewhere.
I haven’t been to AAC in years. Moved to Framingham I might forget what people say or what they do but you never forget how people treat you. AAC have always treated my vehicle with care. Recently I had work done, it drives better than when I drove it off the dealerships lot in 2019! Thank you Steve & AAC staff!
These guys are top notch. From the front desk staff to the mechanics—nothing but professionalism. I highly recommend using them—they really do a great job.
I am from Montreal, my van broke down, everywhere I called to get it checked/repaired they said they were overbooked and could take up to 2 weeks to maybe get my truck ready. I walked into Advance discouraged and said I need a miracle, the clerk (sorry I’m bad with names) said in a friendly way: You are at the right place, we work miracles.Within 15 minutes they checked my truck, found the problem, ordered the parts and said they would get on it as soon as parts arrived.Result: next morning at 10:47 it was ready.If I break down anywhere in the Boston area, I will get towed there for sure.The guy’s are awesome, calm, professional and a good working team.Thank you so much, I will send you all some pure Canadian Maple Syrup 😁Sean CassidyOwnerLuxQuebec.com
I have used this autoshop for years. They are always professional, courteous and willing to help. They have loaner cars if scheduled in advance. I could not speak more highly of them. I have sent friends, family, customers and employees to them and they have all been happy with the out come.
I have been going to Advanced Auto for years! They are always very professional, knowledgeable and trust-worthy! I have also referred many friends and family who are all very happy with their experiences! Great job guys!!
I have been using Advance Auto for the last few years for really any of my routine car maintenance needs. They are professional and provide great quality service. Would (and already have) recommended their business to others.
Fantastic auto shop. Have used for over a decade. Repairs done right, on time and fair price.
Scheduled an appointment to get a tire patched due to a small nail in the tread. The service was quick, professional, and overall a very friendly and clean environment. Not something you find too often these days!I had previous gone to Town Fair Tire and was treated very poorly, even mocked, so Im happy to say that Ive found a new place to bring my car for any of my tire needs.
Steve and his team are great to work with. They are very accommodating to my needs.
Consistently fair prices and good work.
Terrific as usual. Thoughtful, timely and cost effective
These guys have been overcharging customers for years. Get an estimate from this place then get estimates from any other garage in Greater Boston and by far this place will be the most expensive. They gouge customers more than dealerships do. If you like burning money this is the place for you. They get offended when you question their outrageous prices as well. Go down the street to Mike at Watertown Service and get top quality service at 1/2 or 2/3 the prices here.In response to the owners response. Yes this is the correct place. Its pretty lame when an owner tries to discredit a well deserved poor review on Google. To clarify this place is across from Antoines pastry shop in The Lake (Nonantum) section of Newton near D&A. Avoid these shysters at all cost.
Steve, Rubin, Eric and the rest of the team ate awesome. I trust them with my car. They make sure you are safe. Go see the boys at Advance Auto Center.
Not only was the body work done very well, but throughout the process I received updates on work status and full visibility on work being done.
I hesitated on having an inspection done on my vehicle during the pandemic and Im beyond happy I choose to come here. They were extremely professional, on time and took all the right precautions to put me at ease. Thank you for disinfecting my keys and vehicle before I entered my car and for keeping your lobby so clean and for sanitized. I will be a returning customer and will tell everyone I know. Thanks again for the awesome service!!
I live a couple of blocks from Advance auto center and had recently moved to the area. I was not sure about the best place to get my battery tested as I was having problems with it and decided to wait a bit while I searched for the right auto shop. With the weather turning worse at this time of the year, the battery just decided to die on me suddenly. Thats when I found Advance Auto center and called to check if they offered car jumpstart services. Eric answered the phone and was so kind to drive up to my place and offered to jumpstart my car for no charge. I had never done business with them before and they offered me a service without charging for it. I guess Ive begun to believe that there are still a few good auto shops in this part of town that dont rip you off and provide a high quality of service. Advance Auto Center is definitely one of them. I will definitely go back to them if I need work done on my car.
Service you can rely on! Highly recommended!
Excellent service to repair scratches on bodywork. Car looks great!
Go here if you want to be ripped off and pay way more than you should for a repair or diagnosis.
I call the service to inquire about oil changes, and ask what kind of oil they use after giving the make and model of my car. The answer I get is whatever the car takes, multiple times. Only after I insist, that the genius on the other end of the line is so kind to give me the brand of the oil they use. Im definitely not taking my car to these jokers.
Friendly staff and knowledgeable. Fair pricing. Would highly recommend.
I am very happy with the service and communication from Advance Auto
Best auto repair shop around! Been going there for over 30 years and have always been treated very fairly. Reasonable prices and honest advice.
We have been going to AAC since 2014 and have recommended to many friends who have also had great experiences there. The people are extremely professional, the work they do is excellent and prompt, and they are reasonably-priced. We wouldnt go anywhere else.
Super great service, and very fast to do inspection!!👍
These guys were amazing and really understand customer service. Called in the morning to get a 60K checkup and they took me the same day and offered to drive me home and pick me up (they also offer free loaner cars).They explained everything in detail and suggested I hold off on a couple of things to keep my bill at a reasonable amount. They completed the work the same day.They were professional, friendly and prompt. I was impressed... they have earned a new customer.
They were fantastic -- top notch customer service, reasonable pricing, and knowledgeable expertise. I would highly recommend them!
These guys really couldnt have been nicer. I was quoted an insane price for a bumper repair in order to pass inspection, and these guys were so awesome at both evaluating what absolutely had to be done and getting my car in and out on a busy Friday. Cant say enough good things about these guys, would absolutely be my first stop for a quote for a repair in the area.
Terrible service. Rude and unaccountable. Cant even be bothered with customers asking when a car is done. Not honest.....we found out later it costs much less somewhere else ...Brought our car there to change brake pads because they are close by but obviously, they say other stuff needs to be done. Left the car afternoon the day before and told them we need the car back by noon next day. They did not tell us they have loaners. When I called to ask when the car will be done. They can not give an answer. They are definitely not upfront or honest and have bad communication. The person answering the phone was plain rude and the worst I have seen. Terrible service. I would stick with the dealership with better service and accountability for what we paid. If you have been in the business so long, you should be able to estimate how long something takes. What happened was....they probably didnt get started until I called them. Just not honest and annoying to work with. They even got short and impatient with us Just for asking when the car is done.
Great place. Got my car inspected in no time!
Great place great people
Been going here for years. Steve and his guys really know their stuff and have an efficient operation with lots of integrity. Highly recommended.
Super service and nice people.
I am new to the area and went to Clay Nissan for service appt. The Service manager told me that they would NOT be able to fully service my Saab and I should go to advanced auto. I did just that.. I am very happy with the outcome.. This small shop is not your average auto shop. Very professional.. Competitive prices, etc. I will be back!! Issues fixed!!
OUTSTANDING SERVICE! We turned up at 6.05pm on a Friday night with loss of power steering, warning battery and brake lights and the need to set off on a two-hundred mile journey first thing Saturday morning. Steve and his guys were shutting up shop but immediately offered to take a look. They fixed the problem there and then and didnt even charge us because it was such a minor fault (a missing bolt). Honesty, kindness, human understanding...oh, and they fix cars really well too. HIGHLY RECOMMENDED!!
They were fantastic -- top notch customer service, reasonable pricing, and knowledgeable expertise. I would highly recommend them!
My family has been using them for years, always great service. they have saved me tons of money by only performing the work that needs to be done. they have gone above and beyond to diagnose problems in the car instead of just guessing and fixing what might be wrong.
Steve and the entire crew here are awesome.This is thelocal garage of days gone by when a customer will get service with a smile. They are so helpful in explaining to you what the issues with your vehicle are, you dont have to have any mechanical skills, but you will get what the problem is.They dont try to upsell you, they explain what is needed and what can wait.Honesty is rare to find now a days in a mechanic, but it sure seems to be their moto.Old time service with all modern equipment and skills make them a place I can highly recommend!
Their services are amazing and I highly recommend!!
When the engine of my dealer-serviced 2011 Volvo C30--with only 60k miles on it--blew, Volvo said it was a freak thing. They said I was a great customer, well give you a deal and put a used engine in for $7,800. Whaaatt??!!So I went to Advance--whom my wife and I had been using for our other cars since the late-90s--and they quoted $5,100. A third less even though they get the engines from the same place!After a week negotiating with Volvo trying to get a better deal (and during which time Advance let me keep the car on their lot), Volvo refused to budge and so I went with Advance.But by the time I told Advance to move forward, the used engines we were looking at were no longer on the market. So Advance said theyd rebuild the engine. Which is a better option than a used engine, but more expensive. In fact, Volvo wouldnt rebuild my engine because they said it would be equal to or more than a new engine ($12k!)When I picked up my car, I got a bill for $5,076--Advance honored the first quote they gave me, even though it was for a used engine, not the much better rebuilt engine.Went for a road trip yesterday to test things out and the engine is now smoother and quicker than it ever was. Amazing!For almost 20 years, Steve and the Advance team have always been great to us. Friendly, prompt, flexible, helpful. And they really stepped up for me in the past couple weeks when Volvo (Volvo, no less!) refused to do so.Thanks Steve, Michael, and everybody else on the team. Youre the best!
I visited them couple times they did a good job on my car. I actually love them, thanks for all you do.
Good customer care
My car was starting to shake when I braked at higher speeds. When I researched reviews of auto centers in the area Advance Auto had multiple good reviews so I thought this was a good starting point.They were able to look at my car the same morning I called and it only took them about an hour to diagnosis the problem.Steve, the owner, explained to me that my rear brake pads needed to be replaced and that my front and rear rotors needed to be reshaped/resurfaced (not sure of the accurate term). It would cost approximately $500.I scheduled the work to be done the following morning and Steve offered me a loaner car while they completed the work. I left his shop feeling confident I had found a good place to have my car fixed.On my drive home I decided to stop at the GMC dealership to have them give me a second opinion; they were right down the street, so I thought, why not. I knew they would probably be more expensive, but I thought it was worth them taking a look.To my surprise, they had me come into the garage to physically show me that my brake pads and rotors did not need to be replaced. They showed me the tool they use to measure when the pads need to be replaced. Their inspection showed 4mm life left for front and rear brake pads.I had all four tires replaced the week prior. The mechanics at the dealership said the shaking I felt was from the tires being bolted on too tightly. Sure enough, after a test drive on the highway my car was back to driving normal.I know there is always a risk of any auto body shop being dishonest and taking advantage of their customers. In this case, I feel that is exactly what they were trying to do.The owner came across as being very customer-service oriented, but was in fact, dishonest. Do not be fooled by the friendly and accommodating attitude.
Great service and honest people. Labor rate is very reasonable
Best automotive place around, there is no question.
Great service. Friendly, helpful and reasonable prices.
Excellent! They were very efficient and provided great customer service all from the shop mechanics to the owners. I would recomend to anyone and everyone. Wish I had used them prior since I have had a fair share of bad experiences in other shops. They got my truck up and running within less than 24 hrs. I am sending friends and family there from now on. You will not be dissapointed. They are honest and have very reasonable pricing. Great experience in an industry that is known for questionable practices. Very happy to know that there are still good mechanics out there.
They will have your part, they will charge you plenty
Best prices on auto parts. Can order online
Excellent mechanics for any make and reasonably priced.
Kind, decent, honest. Best mechanics in Massachusetts.
Great honest shop with reasonable prices
Very trustworthy!
Finally an honest auto garage, they can handle any car, very friendly environment, very responsive (email, text, phone, site), fair prices, I put my car at the vendor garage, and they could not find the problem, put the car in this garage, they found and fix the problem in a day.
Best service ever!
The best !