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Enhanced Auditory Resources
181 Wells Ave #100, Newton, MA 02459, United States
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Enhanced Auditory Resources
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Ja
Review №1

While helping my mom get hearing aids, I met with a number of hearing aid companies. We finally chose Enhanced Auditory Resources because their staff were the most skilled in getting hearing aids that worked well for my mom, and they offered the best terms as well. Recently, moms hearing aids stopped working and Enhanced Auditory fixed them free under my moms insurance, while other hearing aid companies charge a co-fee. I also feel that Enhanced Auditory specialists are more sincere about actually helping clients than are other companies I met.

Ar
Review №2

I rely heavily on reviews myself. Based on the reviews for this provider, I chose them. My experience was entirely consistent with the others. This is an outstanding company. I would highly recommend them. I will certainly use them in the future. I had brought my mother in to see if her Starkey hearing aids which she had purchased elsewhere could be altered and fixed. Joe made a significant difference. The hearing aids fit my mother very well now. On another note, the patient coordinator who I believe is named Jenny, is wonderful. I look forward to a long-term relationship with this company.

sh
Review №3

Although I no longer live in Newton I am still coming to EAR. The professional and the support personnel combine knowledge of the field with offering personal attention The hours were too limited during the height of Covid, but are now more available

Ma
Review №4

Very helpful; pleasant staff; my hearing was markedly improved after my visit.

Ho
Review №5

Outstanding service. EAR repaired one hearing aid and cleaned two. In addition, they gave me a free package of batteries new domes and tools to replace the wax guards. Joe Greaney was competent and pleasant to deal with. What more could one ask for.

Se
Review №6

Ear in newton is very easy to book appointments and appointments have always been on time.joe the audiologist is more than capable and is/was able to achieve solutions to every issue that i have presented.the most difficult part of my recent ear appointment was dealing with some snowy icy roads on my trip back home.

Ma
Review №7

My experience at Enhanced Auditory Resources has been very positive. They are very accommodating in every way. Scheduling an appointment is quick and easy, the office is clean and inviting, they are observing strict Covid guidelines and the service is efficient and very professional. I am very pleased with the quality of my hearing aids.

Al
Review №8

I’m a second generation client. My family has always been satisfied with the level of service. I hope that you will be, too.

Ir
Review №9

Joe was able to service my hearing aids and to increase the volumeto further improve my hearing. He arranged for a followup appt insix months.

To
Review №10

I always receive great service from Enhanced Auditory Resources and I recommend them without hesitation or reservation.

Ji
Review №11

Can’t say enough great things about Joe at the Newton location. Awesome!

Ma
Review №12

I accompanied my mom to the visit. We both had a wonderful experience. The front desk person was very courteous and helpful. The Audiologist, could not have been more patient and helpful. She spent so much time with my mom checking her hearing and adjusting her hearing device that I even had a thought that loosing hearing could be sometimes not so painful experience.My mom will be able to enjoy listening to music again.I would recommend Newton office to anyone.

An
Review №13

I have worked with Enhanced Auditory Resources for many years. They have always had top notch audiologists on staff and Dr Miranda Flanagan more than meets that description. She brings a balance of medical understanding of hearing loss along with strong technical knowledge and expertise about current technology.But the best thing about EAR and Dr, Flanagan is their ability to partner with you as you adjust to the new normal of needing new hearing aids or trying to find the best fit as you experience continuing erosion of your hearing. Miranda has been with me each step of the way as I get accustomed to my new aids. No question is unanswered and the overall supportive office environment helps as well.

Ma
Review №14

Im very happy with the service you provided. Thank you Joseph and Jim (did I get the name right?)

Ro
Review №15

I have been coming here for 4 years. They continue to go above and beyond. I needed to get a newer unit, they worked so hard to make it happen quickly and with a great outcome. I want to thank their entire Team for their outstanding service to their Guests...... My new unit is outstanding!!!!!

Sh
Review №16

Miranda and Rachel really are so helpful. I had a problem this morning and they made time for me to come in and they fixed my problem. Now my hearing aids are working perfectly! It’s very important to me that I can receive such excellent service; I appreciate that this place is special and that’s why I have been coming back for years.Thanks so much!

Ma
Review №17

Miranda Flanagan was very professional, friendly and knowledgeable. We look forward to working with her to determine the next step in hearing loss treatmentPriscilla Green, the Office Patient Coordinator, was wonderful in providing us with a lot of important information about the Practice. She was very welcoming as we are new to EAR

Sh
Review №18

Service is wonderful! Jen goes above and beyond to help and to make sure my hearing aids are working properly. I know that there are many places to buy hearing aids but nowhere else provides such caring and thoughtful support. Its Jens kindness and attention to detail that have kept me coming back as a satisfied client! Ive been through several different doctors and audiologists at EAR over the years, but Jen is always there to cheerfully greet me and make sure my devices are working to my satisfaction.

Mi
Review №19

After my third free hearing test in 6 years, the diagnosis that I needed hearing aids was clearly established. The exam charts, professionally interpreted, graphically showed progressive hearing loss. Over the follwing thirty day period, hearing aids were very carefully tested and adjusted by well-trained staff.Improvement in my hearing was dramatic, especially at theater and classical music events. I am very pleased with the excellent attention and service provided.

Jo
Review №20

My hearing is very important to me! I have done my homework and looked around. Miranda and Rachel run this office very well.Miranda is very knowledgeable, takes time to get to you and fit you with an appropriate hearing aid. Great service that I would highly recommend.

To
Review №21

2*****Thats five stars squared! No-one wants to be told that they need hearing aids,but the professionalism of everyone in the practice made for a very gentle landing. After a long period of my wife encouraging me to have a hearing test, I finally had it done. Then EAR fit my schedule and fitted me with two wonderful devices. As I am typing this, I am able to hear the clicks of the keyboard that I had never noticed before. I can hear activity in the downstairs kitchen while I am in the den. Im able to lower the volume of the sports babble on the radio to a point where it is not disturbing the family- kind of like a private broadcast. Yesterday, while driving, I heard an approaching ambulance before my wife did. She didnt get to say, can you hear that ambulance? I can not imagine a better place to go for hearing help than Enhanced Auditory Resources.Five stars squared!

Ge
Review №22

I have had such a wonderful experience both times that I have been there. The front desk person was so courteous and helpful and solved my problems without having to go to the audiologist. The one time I went to the audiologist, se could not have been more patient and helpful. She spent so much time with me to tweak the hearing range that I wanted in my hearing aids. Would recommend to anyone.

Ha
Review №23

Outstanding customer service and very friendly staff. My mother-in-law recently moved to the area from CT and her hearing aids werent working. My wife and I were unfamiliar with how they worked. We found EAR on the Starkey website as Preferred Professional and scheduled a visit. So glad we did as the staff could not have been more helpful and friendly. They cleaned the units, put in new batteries, and tested them. Dr Flanagan then took time to explain all aspects on use and care. Absolutely five star service !

Da
Review №24

Dr. Flanagan is extremely professional and passionate about patient care. Priscilla, The Office Manager, is knowledgeable and very eager to help or answer questions. She is pleasant and focused on the patient.

Th
Review №25

I have taken my dad, in his 90s, to Enhanced Auditory Resources for 4 years and they have always been extremely helpful. First, it was Alyssa and Jenn, now its Miranda and Rachel. They are very knowledgeable and go the extra mile to help with hearing exams, servicing of hearing aids, replacing batteries, cleaning hearing aids, you name it. Great service, with a smile.

Bo
Review №26

I have had hearing aids from five companies and four audiologists. EAR has been the best for service and the Starkey product has been the best.their free batteries and unlimited office visits, as well as the water resistant product with replaceable filters over the microphones sold be.Very satisfied

Or
Review №27

I originally went to Enhanced Auditory Resources in Newton in 2009. Since that time, I have had 2 sets of hearing aides. I have spoken to Jen many times on the phone as well as in the office. She has always been extremely helpful, knowledgeable, and professional. She returns calls promptly and answers questions thoroughly.

Is
Review №28

The whole process of being able to hear well again, was made super-easy by the wonderful staff of EAR in Newton. The hearing aids I was fitted with are simply wonderful. Thank you Miranda and Rachel!

Ri
Review №29

I resently had new hearing aid fitted and made at this location and could not be happier with the results. The audiologist and staff very professional and exceptional knowledgeable about all aspects the best product for my special needs

Jo
Review №30

I have been completely satisfied with the hearing aids that I obtained at EAR a few years ago. The ongoing service and adjustment of these devices is done by a competent and knowledgeable audiologist, Julie Bramley. She is also pleasant and easy to talk to, as is her assistant, Jennifer.

Eh
Review №31

Very nice office with friendly knowledgeable and attentive staff. With great confidence I will recommend Enhanced Auditory Resources to my friends with hearing needs.

Li
Review №32

How wonderful to find Starkey hearing aids that can have the batteries charged overnight !! AND how terrific that these hearing aids are small enough to fit my very narrow left ear canal !! Many Thanks!

Ke
Review №33

This company and particularly the Newton, Mass branch is a model of outstanding customer service. They, particularly the team of Dr. Mirandra and Rachelle, are proactive and extremely responsive to problems and requests for information or help. If there were a rating higher than five stars, Id give it to the Newton branch.Kevin Ryan

Ju
Review №34

I am a novice at wearing hearing aids. Dr. Flannagan was very methodical, thorough, and helpful. I was impressed with the equipment which could measure the sound I was hearing while she set the hearing aids. These hearing aids automatically adjust to the sound level... She carefully choses the right size tip . I was immediately able to wear the aids.

St
Review №35

Both Jennifer Sherrod, the patient care coordinator, and Dr. Alissa Hench, the audiologist are true representatives of what patient care and excellence are all about. Anyone in the medical field should ascribe to the values and customer service that both of these professionals exhibit. Between the personal greeting and comfort given upon arrival and departure to the in depth analysis, interpretation, and instructions given as a result of the examination, this by far was the most remarkable patient/office/doctor experience. 5 stars +

Fr
Review №36

Tremendous experience. Everyone is helpful and patient. I am so happy with my hearing aids. I am hearing so much better.

Da
Review №37

What a service! Jenn was so-so helpful. We were visiting Needham-Newton area when my Dads hearing aid stopped functioning and expecting to look for a replacement. So we looked up Enhanced Auditory Resources as it had the best reviews. As we walked thru the front door Jenn was so welcoming. She looked at my fathers hearing aid took it down the back and returned it fixed within 10 minutes. Gave us tips how to maintain the hearing aid and to make the batteries last longer. She didnt want to charge us for the service even though we tried to insist. Just wonderful service and welcoming atmosphere, something we did not expect. Thanks Jenn.

Ch
Review №38

Walked into enhanced auditory resources for an evaluation and got an education! Great team =)

He
Review №39

Im very disappointed in the quality of the product. Ive had to send the aids back twice already, and the loaner pair Ive been given are even worse than my faulty hearing aids. They try hard, but the product, and its software, are poor.

Ri
Review №40

The outstanding service delivered by Enhance Auditory Resources is a direct result of the efforts of Julie and Jenn. Julie worked tirelessly through a series of issues to achieve for me the best possible outcome while Jenn is the real backbone of the operation - making sure that every detail is tended to.

El
Review №41

I have purchased hearing aids twice from this firm during the past 11 years.They have had several audiologists but I was happy with each one I dealt with - The most recent, Miranda, is really great.

pa
Review №42

Very nice people. Overall great experience

do
Review №43

What excellent service and help! Cant say enough good things about my experience at EAR.

Je
Review №44

Many thanks to Rachelle for setting me up with some much needed supplies.

To
Review №45

I needed to have service on one of my hearing aids. I walked in the office and they fixed the problem in less than 10 minutes. I cant say enough about the great service and people who work here. Every experience has been a very positive one.

Er
Review №46

Because of a family history of hearing loss, I knew it was inevitable that I would need hearing aids sooner or later, but put it off because of the negative image I had of hearing aid wearers and what I had heard about them. My good wife finally convinced me that I had to do something! So, I sought a place nearby, figuring the auditory offices must all be similar. But what a surprise to find professionalism, excellent service, and kindness.The prescribed hearing aids have helped beyond my expectations. Dr. Alissa Hench and Dr. Bozeman before her, make the exam comfortable and explain results in understandable language; Jennifer Sherrod, the patient care coordinator, helps to make the experience comfortable and helps with supplies and follow-ups, assures that instructions are understood, and creates a pleasant environment. I would recommend EAR to all who might benefit.

Jo
Review №47

This place is great! What a treat! Everyone is so nice; they make you feel special. EAR - youll be glad you did.

Bo
Review №48

Jenn was a lifesaver when my moms hearing aid stopped working! Shes not only caring, she really knows her stuff. In minutes, she had cleaned my moms hearing aid and gave me 2 packs of wax traps and domes and taught me how to fix them in the future. No cost for any of this! Jenn at Enhanced Auditory is a pleasure, plus no appt needed and easy parking!

Bi
Review №49

Gracious, professional, caring solutions to auditory challenges. Highly recommended!

Bi
Review №50

Fantastic service. Always going the extra mile. Above and beyond.

Ch
Review №51

Have been their client for more than 10 years. They have great service and people are knowledgeable.

Ju
Review №52

It was successful

Information
30 Photos
52 Comments
5 Rating
  • Address:181 Wells Ave #100, Newton, MA 02459, United States
  • Site:http://earresources.com/
  • Phone:+1 617-969-4327
Categories
  • Hearing aid store
  • Audiologist
  • Hearing aid repair service
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
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