Travis in the Falls with upgrading my plan to include my daughter. Super helpful and friendly and especially loved his attention to safety during COVID. THANKS TRAVIS
Great, fast and reliable service. Matt knew his stuff and made the experience as good as possible and did it all in a short and orderly fashion.
Matt from Niagara falls Costco and his team were amazing, fast and knowledgeable about all phones and companies got us everything we wanted + more thanks for the amazing service
Caesar was an amazing help. I had a very time consuming request and he took it on without complaint. Super experience.
Travis at the phone booth in Niagara Falls Costco was awesome! He knew what he was talking about and could relate to our needs. We didn’t go into the store planning on getting a phone, just to look. We ended up getting exactly what we needed.
Sunny was very helpful getting me set up with a new iPhone 12 with my cell provider. He took the time to go through the deals and show me the different aspects of my new contract. He also was able to get me the colour of phone I wanted! I would definitely recommend going to see him if you want to upgrade your phone!
Thank you Sunny for all the help over the years. You are the best salesman and customer service rep that Ive ever seen in my life. You have all my respect sir.
Great customer service from Sagar at Costco in Niagara Falls.Very helpful and friendly.
Travis from the falls was very informative and was able to help us upgrade two of our lines quickly and efficiently. He answered all our questions and made us feel comfortable with our decision of phone. Thanks Travis!
10/10 experience! Travis at Costco Fido in Niagara Falls was amazing. He helped me find a better plan & a better phone and had so much patience. Very friendly and great customer service. I highly recommend coming here if you have any questions with your devices, he was very willing to help!
Sagar is amazing! He goes over and above any expectations you have. He is extremely knowledgeable, courteous, patient, and very friendly. I highly recommend visiting him for any questions or buying needs.
Always helpful and extremely knowledgeable about plans and accessories.We keep coming back because their customer service is top notch.Sunny has an amazing team and we are always happy when we get to work directly with him.
We receive the best service from Sunny, the Sale Manager. He is very helpful and informative. Switched all three of our phones with him at the St Catharines location 2 years ago and were fortunate to experience his great customer service again at the new Niagara Falls location.
Sunny was great! Very knowledgeable. There is no pressure to buy and helped guide me to the right cell phone solution for me. I highly recommend dealing with him.
You have to wait a bit because it’s Costco and the whole city is there, but It’s well worth the wait! We live in Niagara Falls and the service person there at that booth is fantastic! Super detailed super precise awesome work.
Excellent customer service by Travis at Costco Niagara Falls. He was friendly and provided all info we needed. Went above n beyond to explain the stuff we didnt know. We were his last customer of the day, but yet we were served well. Great experience overall.
My phone got water damageI went to Costco and spoke with Sunny. He was so thorough, giving me all of my options, all the available plans, and also available phones. He gave the best service I have ever had.He did not hesitate with any of my questions and answered everything. Thank you Sunny. You are an amazing technical support/ sales person
Thank you Travis; your service was efficient, courteous, knowledgeable, and thoroughly complete in the set up of our new iPhone and arranging our plan
Sanger was so helpful. He was efficient, detailed and friendly. He explained everything so clearly. Thank you. 😊
We have always purchased our phones at the Costco kiosk because the service has always been exceptional. Today Sagar did not disappoint. He was very helpful and knowledgeable and thoroughly explained everything to us. Best place to buy a phone!
Travis was great.Gave me instructions on how to transfer info from old phone to new.Went home and it worked flawlessly.Thx Travis.
Sagar was efficient polite and patient. He provided me with the best deal from.Costco Wireless in Niagara Falls. Thank you so much Sir
Sunny was very helpful and patient in helping me to get e Mail on our cell phone. My compliments to you for having such a great employee.Ed wills
Sagar was wonderful the entire time. We changed our carrier and upgraded 3 phones, this was a very long process - although Sagar made it a easy and cheerful experience! Recommend highly for your wireless booth needs.
Travis helped us with our phones, got amazing deals, was very kind and welcoming. His work was thorough and fast! Wish all customer services was this good!
Travis in the falls was very helpful and patient. Would recommend.
I recently bought a phone here and the service was phenomenal. Sunny was knowledgeable and friendly and guided me through the process to set up an appointment, which was quick and easy. I only had to wait 15 minutes and then had excellent service! The appointment system is fantastic, especially considering the times. I would recommend anyone with a Costco membership to utilize this service.
The CSR Sagar was very nice and helpful. Also very good knowledge of all the plans and fast in service. I recommend to my friends and family.
Sunny at the mobile phone kiosk is great...Would be a 5 ⭐ experience but COSCO was out of stock on our phones... Sunny is personally retrieving our new phones from another location for us to puck up this wk
Travis was so helpful and friendly. He took his time to get us the best deal and even installed our screen protectors for us!
I can not say enough about the service I/we get here. Phil ALWAYS goes above and beyond to get us what we need. He takes the time to explain new phones to us and any issues we may be having. Hes quick to solve problems for us when they arise and always checks if there are ways to save us $ with our carrier by way of promotions etcWe have been dealing with Phil at Costco Wireless for years and his amazing service is always consistent and fabulous. He always gets us the best deal. Our loyalty will always be coming to Phil to get our phones (we have 3 phones and lines).Thank you Phil! You are an awesome sales rep, leader and a great example to those who work with you in the kiosk with customer service.Thank you for always helping us get the right phones for our needs, always cheery with a smile on your face, even when we pass by just saying hi.Thank you for never rushing us through no matter how busy you get. Its always a pleasure doing business here. There is no where else we would go to buy phones. You make our life easier with cell phones and technology.A huge thank you Phil!!! :)
Back at Costco Niagara Fall wireless and had an amazing service from Travis. Very helpful and friendly. Our go to guy
Sunny tried hard to really help me with the issues I was having with my phone. Went out of his way to find a way to solve the issues. Very appreciative !!
I remember Sunny from my last visit almost 4 years ago. He went above and beyond to ensure great service. Thank you for making this process so painless!
Had such a wonderful experience with Travis in Niagara Falls! Great service, I would definitely recommend!
I went to Costco Niagara Falls to check out a new iPhone. Sagar was absolutely fantastic. He explained all of my options, was patient with all my questions and transferred all my stuff from my old phone to my new phone. Well done Sagar.
I have been coming to Costco for years for any mobile needs that I have. Sunny is one of the best people that I’ve dealt with when it comes to my phone plans. He’s always patient, gets me the best deals and goes above and beyond to make sure that everything is set before I leave. Super customer service. I highly recommend wireless etc. at the Niagara Falls Costco.
A big shout out to Travis from the Niagara Falls Costco, he was so helpful! We had trouble sourcing out the best deal for my mom with her service situation and Travis made sure she was looked after. Thank you!
Amazing service as always!! All the reviews raving about Sunny are right! He really went above and beyond helping us figure out the best deal for my new phone, and took the time to explain everything very clearly! Highly recommend.
Travis from the Niagara falls Costco has been so very helpful with upgrading my phone and I will definitely be coming back to see him when I need to upgrade my husbands phone.
Sunny was amazing, very patience guy helped us setup new apple IDs and transfer data. Top notch service.
Travis was an excellent help when it came to getting a new phone. Had tons of knowledge. Was very pleased.
I ve had the pleasure of dealing with Travis at Costco s store in Niagara Falls Im very pleased with all the information he gave me and the patience to help me with all my needs.
I have been going to Costco for years and luckily enough Sonny has served me and I now will go to no one else but Sonny for my cell phone needs. He goes over and above for me each every time I have gone there and with me not knowing much about cell phones he takes the time to explain to me in detail. Sonny is the best.
Trevor at Costco in Niagara went above and beyond ! We had a great experience there thankyou
Travis was beyond amazing, best customer experience we have had. So happy with the service we received!!!!
Travis at the Niagara Falls Costco went above and beyond to provide exceptional service. Looked for the best deals, very knowledgeable and friendly. Will definitely recommend my friends and family to visit the Niagara Falls Costco to see Travis to get their cell phones!
Travis in the Falls did an amazing job helping me get set up with my new phone. Even though we were time pressured he got it done! Thanks Travis!
Friendly, honest, informative, efficient. Sagar was awesome. Thank you!
Quick and good service. Not sure why he put my phone in the new case and gave me an invoice to give checkout to retrieve the case and my phone?? I asked for my phone and took the invoice to check out to get the case.
We had a great experience at Wireless working with Sagar at the Niagara Falls location with our new iPhone 12 phones. Sagar is professional, thorough and extremely helpful and knowledgeable! We would recommend him if you are in the market for new wireless products!
Phil was incredible. Great customer service. Knowledge about the products. Offered additional products without pressure. An absolute pleasure to do business with him.
Travis in Niagara Falls at Costco was amazing, so helpful and super friendly! If you are looking to get a phone I would highly recommend him
Travis in the Falls was awesome, helpful, and made our experience the best! Highly recommend visiting Travis for your wireless needs!
Sunny from Costco in Niagara was extremely patient and helpful. Fabulous customer service!
These guys know what they are doing. They were great to deal with. Highly recommended
I worked with Travis in Niagara Falls, he was awesome answered all my questions and made sure I has all the information to make an informed decision. He made me so comfortable I decided I will work with Costco Wireless for all my cellphone needs in the future.
Sagar at niagara falls costco very friendly in helping to resolve my issue. Appreciated his patience and expertise
Travis in the falls was amazing and gave great adviceOn the device and plans to choose
I always go to my local Fido store and try to use Sunny. Hes there best, very knowledgeable and extremely helpful
Had a great experience! Fast and easy! Great communication! Will definitely be coming back. Thank you Sagar for the great customer service!
I updated mine and my daughters phone with wireless at Niagara Falls Costco. Had Travis who was exceptional helpful. Came back to do my other daughter’s phone with Travis as well
Went into Costco to upgrade my cellphone on Thursday morning I believe it was Sagar who helped me he was awesome explained everything to me in detail this was probably the best experience I have had in all the years I’ve had a cell phone thank you very much
Sunny was an incredible customer service rep. Well knowledgeable, explained everything perfectly. Asked great questions and catered to my best interests. Absolutely impressed
Awesome service, quick and responsive and they take the time to explain everything
Sunny was a great help and I really appreciate all his expertise. Thank you so much.
Sonny was a great help with my phone plan… Thanks
Sunny was such a great guy to work with. Super helpful. Would highly recommend!
We dealt with Sagar at the Costco Wireless kiosk in Niagara Falls. He was the best. He was patient and explained everything more than once. He was so helpful. He made sure we understood before he proceeded with our new phones and plans. Sagar also followed up with bud after we switched everything over to ensure all went well. I highly recommend Sagar amd the Wireless kiosk at Costco. Thank you for a great experience.
Travis at Costco Niagara Falls wireless is the best customer service person ever. He walked us through upgrading our phones and explained our choices. I will never go anywhere else.
Travis in Niagara Falls Costco gave us wonderful service and helped us save money!
Was helped my Travis in the falls today. He made things easy and we are really happy with our experience
Sagar is awesome cell phone rep!! He knows his stuff, her is friendly, sincere and enthusiastic!!!!!
Got a great deal and lots of good information from Travis in Niagara Falls. Thanks for the excellent customer service.
Phil is the man! I left with unexpected $225 in Costco gift cards and saved several hundred on my plan. Definitely worth the trip to Costco!
Matt was very helpful with upgrading my mother’s old phone. He was honest and funny and we enjoyed the experience! Thanks, Matt!
Good deal and service. Had to wait in queue but was worth it
Travis was super helpful at the Niagara Falls Ontario location!! Amazing customer service. Helped both my son and myself with our phones
Travis was terrific help in setting me up on a new phone. I could certainly come back to him for more help if I needed it, and I would certainly recommend him and this kiosk to anybody who needs the services.
Excellent service, couldn’t do enough for me and explained everything
Travis in the falls was very helpful, patient, and knowledgeable!
Sunny has helped with my phone contracts for years. I wouldnt go through anyone else. 5 Stars every time!!!!
Great experience with them! Very polite and helpful!
Travis at Niagara Falls Costco was fantastic. Very knowledgeable and helpful
Awesome service beyond!! Super pleased and satisfied. Thank you Phil Maddock it is a pleasure doing business with you!!!
Travis helped me today to pop up my fido service. I was a very great service he provided me today . I talked with multiple fido team members yesterday no one does it. He was so helpful.
Travis at Costco was vert helpful. Answered all of my questions. Best service Ive had in a long time!!
I was very pleased with Traviss help and suggestions!
Didnt have the phone that was on sale and then tried to upsell on phone but not the cell phone plan not good Sells man
When big box stores like Costco allow flea market vendors to mscuraid as Costco companies, it is time to leave both
Travis was awesome. He was very very informative and got us exactly what we needed. Thanx travis!!!
Travis in Niagara Falls was extremely helpful in accommodating my needs. Top notch service
Travis at the niagara falls location was super helpful. Keep up the good work !!
Sagar was the best person to deal with, helped me out alot
Amazing customer service from Travis from Niagara Falls. Thanks again Travis!
Travis provided excellent customer service today. I really appreciated his help.
Very professional and knowledgeable about cell phones and products.
Matt was very helpful and wasvery clear with instructions and plans. Very kind too, thank you!
Travis was a great help. Awesome service!
Jason M. was a huge help at Costco. He was so patient, extremely knowledgeable, and professional. He answered all my questions with ease and made my experience a positive one! Thanks so much for all your help.