Timothy Harrigan, Kenny, Zarius delivered the long awaited fridge and were quick, courteous, and professional. Making sure everything fit and worked perfectly. I worked with Marcus Richardson in store and he came through after a long wait for a fridge during covid which was perfect for the small, specifically sized space we needed!
Timothy Harrigan, Kenny Ortiz & Craig Coles were fast, efficient and professional with our in-home install of our new stove, refrigerator and washer/dryer stack. They took the time to go over each item and all of the functions. They were like walking user manuals when it came to everything. Great work!!!
Timothy Harrigan, Kenny Ortiz, Craig Coles We got our Sunday delivery and are very pleased with the professionalism and kindness of these three men. Everything arrived in great condition, and they went above and beyond for us. They started the first wash and dry as manufacturers recommended and cleaned up well. Great team and also took the time to level our fridge perfectly and install both fridge and washer dryer. Thank you Gentlemen!
Timothy Harriman and Kenny Ortiz delivered our washer/dryer and range today. Both gentlemen very kind and courteous with the most professional manner. They explained first time usages of my appliances as far as I can see everything was hooked up correctly I do recommend these two gentlemen for my next delivery from East Coast appliance
My family needed a fridge and east coast appliance came through. It was delivered by Timothy and Eric, who was very professional, they called giving me a heads up on any delivery updates. Installed with ease, tested water line and gave clear instructions on use of features on fridge. I definitely recommend if you are looking for new or gently dent/scratched appliances!
Our salesman was efficient and made the selection and purchasing of our refrigerator very easy. Timothy, Cory and Ben delivered the refrigerator and installed quickly and efficiently and explained the features. We would purchase from East Coast Appliance again.
I would like to thank Timothy Harrigan and Cory Allen for bringing and setting my washer and dryer up. They were very polite and did a great job. Thanks again guys😀
Marcus Richardson was absolutely the best sales consultant I have ever had the pleasure of purchasing a household (refrigerator) item. He was very understanding of my need and took the time to research his inventory, provide suggestions, and none the less provided excellent customer service with a pleasant demeanor and smile. I’m pleased with my purchase from East Coast appliance in Norfolk and will be a return customer for another appliance whenever needed. Thanks Marcus! Great Job!
Timothy Harrigan, Craig Coles and Eric White delivered our Samsung refrigerator this morning and we couldn’t have had a better experience. They moved our old fridge into the garage and installed our new fridge including all the parts. They were incredibly nice and professional, I would highly recommend all three employees.
Timothy Harrigan, Cory and Eric were amazing,! Very professional and courteous. Wow, I wish every experience was like this!! These guys deserve a raise for sure!!
Timothy Harrigan and Aaron were awesome prompt and beyond helpful with the delivery and installation of my new dryer! Every step of the the process was great from the first time I walked into the show room! I absolutely reccomend east coast appliance of norfolk to anyone looking for any new household appliance!
Timothy, Kenny and Craig provided great professional service In delivering our appliances today. They took great care in bringing them into the house and even provided some extra cardboard to set them down on.Great attitude, great service!!!
Awesome friendly professional fast expert delivery team!! Top notch customer service!! Expert salesmen!! Freshly new appliances and official deals on gently scratch and dents appliances as well!! I highly recommend East coast appliance for your family household needs!!! Also, make sure that you purchase your stainless steel cleaners for your appliances... Speak to your salesman about your cleaning products for your new appliances!!
Timothy Harrigan, Kenny Ortiz and Craigwere the greatest. Professional and courteous. Effective and efficient. They handled the situation with the door size quickly. Appreciate their help.
Timothy Harrigan and Joe Brown from East Coast Appliance were very polite and wasted no time installing our LG Washtower. They did the installation quickly, but properly. They took prwcautionary measures to make sure my home was not damaged in any way. They were in and out of my home in about 20 minutes!
Timothy, Kenny, and Craig made a quick and clean job of not only hauling away my old washer, but installing the new set! They were super friendly and had great communication with courtesy calls and explaining the new systems. Just for the amazing customer service alone, I would definitely recommend East Coast Appliance!
Timothy Harrigan and Kenny Ortiz were just fantastic!! Delivered in hot horrible rain. Very conscientious of property, walls, doors like I’ve never seen. Expert, experienced, efficient installation. Very courteous, best team I’ve had deliver and install any appliance. Also the same service removing the old refrigerator. Tight spaces and they moved appliances like magicians!!
Timothy Harrigan, Joe and Eric delivered my washer dryer unit today.My delivery was verified the night before by an email, and I confirmed delivery.I was given a 3 hour window by email delivery morning. The installers called when they were on their way.Great delivery. Polite and careful and made sure to run a beginning wash to clean the units.Highly recommended.
Got a new side by side fridge from East Coast. Timothy Harrigan, Kenny Ortiz & Craig were great! So nice and friendly! They explained everything they were going to be doing as well as how to use our new fridge. Great customer service and installation! We couldnt be happier with the service we recieved & would highly recommend these guys for anyones installation! Thank you Timothy, Kenny & Craig!
Timothy Harrigan, Kenny, & Craig delivered my kitchen appliances and did such an amazing job. No dents, no smashes, and didn’t mark any furniture or walls up! They moved swiftly and with ease. Had great customer service skills and displayed outstanding teamwork. These three gentlemen make the companies name stand out with grace! It was a pleasure doing business with them! Thank you gentlemen!
We’ve purchased from here before and will continue to come back because of the excellent service that is always received! Brian at the military highway location went above and beyond for us! We came in minutes before they closed in desperate need of a dishwasher and he did everything he could to ensure that we left with what we needed! Thank you Brian for all of your help and patience we cannot thank you enough!!
Timothy Harrigan, Ivan and Daniel did a awesome fast delivery on the second floor of my home today.. Very quick and easy install. Expert delivery! Top notch customer service! Extremely professional men! Also would like to thank my salesperson Robert W. MeeKins as well for assisting me. Thank you so much east coast appliance
My recent experience on Saturday, October 2,2021 with East Coast Appliance Rep, Matthew was phenomenal!! He was informative and very professional throughout the purchase of our GE Clothes Washer. ECA scheduled the delivery in a timely manner and kept me informed every step of the way for my planning purposes. The New Washer Delivery and the Old Washer Removal was well managed and handled with care by Timothy Harriman, Rodney and Von. They did a superb job in every facet of this process!! This has been a Five Star-Top Notch experience!!!
Timothy Harrigan, Kenny Ortiz, and Ian Moore are very professional. These gentlemen came to my home, removed the old appliances, stored them in the garage, and installed my new items efficiently and expertly. Very affable demeanor and exhibited a command of their areas. Also, Jodi Heine was an excellent salesperson. I HIGHLY recommend East Coast Appliance for all your installation needs.
Quick, easy, painless. Byron tanner was super helpful.
Timothy Harrigan, Ben and Carlos were very polite and professional today when they delivered and set up our washer and dryer. They arrived promptly at the time they said. Based on their service I would definitely use East Coast Appliances again.
Our delivery crew: Timothy Harrigan, Cory and Carlos, called to let us know when to expect them; they arrived on time, unpacked, setup and provided user guidance for the new washer and dryer. They were courteous and professional. Thank you all for getting us back up and running quickly! East Coast Appliance delivered where the big box store could not...and they were professional all the way through the process.
We received our new LG refrigerator from East Coast Appliance today delivered by Timothy and Kenny very courteous& polite.. they had to remove our doors to get it in but no complaints. They where fast & explained how to clean & care for our new purchase. Appreciate their time
Timothy Harrigan, Cory and Carlos delivered my new washer today and they didnt damaged my walls, my floors was dry. And they were extremely courteous and professional! I really appreciate they customer service!! I really hope they get taken care of.. Thank you
Purchased brand new GE washer and Dryer. Not even 2 months in, and the dryer keeps cutting off mid cycle. Lint trap always cleaned out.The owner replies and tells me to contact GE. I contact GE and am greeted with the photo attached. So I call the number provided and it tells me to enter the phone number associated with my account. I gave it my cellphone. It did not find anything . It proceeds to tell me to try a secondary which I do not have. And rinse and repeat. I then call East Coast Appliance and tell them what happened. I get transferred on hold to the service department for 5 minutes and then get hung up on. No GE technicians for Norfolk or Chesapeake zip codes. The service department at east coast tells me they are not authorized to work on GE appliances even with the one year warranty. So beware of that. You will need to get GE to fix your appliance.Folks...listen, if you value your time..stay FAR AWAY. Nothing but a headache dealing with this company.*I moved the review to 2 stars SOLELY due to Walter Hansbarger. He is the only person that actually makes things right. The rest are all worthless in my eyes. And the service department is an absolute joke.