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Rack Room Shoes
1600 Premium Outlets Blvd Ste 881, Norfolk, VA 23502, United States
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Rack Room Shoes
Comments
Je
Review №1

There are plenty of shoes to be found if you are looking for them. Name brand shoes, and good sales.The staff was nice and the store was clean.They seemed to have a good selection of shoes for women who have size 10 and under feet with an occasional few of higher sizes and the same seemed to be true for men, only size 13 and under. Not too many wide width selections in store, but you can find them online.

wa
Review №2

I got these nice comfortable skechers from the Rack Room. Love them!

Ed
Review №3

Found great shoes for great prices. We went early so there were only a few other families in the store. Social distance, masks and sanitary practices are still being followed which is awesome to keep staff and patrons safe.

xo
Review №4

Good selection of shoes, they had a BOGO Sale going on today which was great. Associates are kind and helpful.

RI
Review №5

Whoever the lady is, guessing a store manager.. I think her name was Kelly.. awful. She did pretty much nothing while I walked past her several times, not once did she open her mouth. They were backed up at the register and she went to the back. Back there for a while but would not help the girls who were there on the floor. I have been in there several times and its always the same couple of girls who are amazing. I feel bad for them. She has an awful attitude and should not be in retail.

Ca
Review №6

If you want to find a shoe in your size you may need to order it, have it ship to your house, find out it still doesnt fit, go back to the store, order the next size, have it delivered and possibly have it fit, or try yet again. Oh, and good luck with finding half or wide sizing. Thats a no go on both of those.

Ja
Review №7

Need more work boots and employees not assisting costumers ..

Dr
Review №8

Ran out of the size I needed while ordering online, but found what I needed for the most part in store. Wait was not too long. Store well kept.

Sh
Review №9

They are always a go to place.. They always got super good deals. I love them

Ca
Review №10

Great help on the floor finding brands. Employee, Jaylen, on cash register was very helpful. The system went down during the transaction and he remained calm and apologetic. Great customer service which is great greatly appreciated.

Ja
Review №11

When the other stores closed they had what we needed and friendly staff

T.
Review №12

Nice neat store. Staff friendly.

Ph
Review №13

I end up purchasing two pair of shoes b o g o. They have a large selection of shoes on sale. Tthe staff was very helpful,she located the shoes that I wanted.

T
Review №14

Was trying to ring out but the cashier had other plans. She wanted to laugh and joke with her family members when she obviously had a line. Left shoes and walked out.

Ky
Review №15

Not the best selection. We ended up with a good deal though.

Ro
Review №16

They really dont have a lot of sizes and start and trying to get it from another store they are very very uncourteous to each other and looking for stuff at a little store at the request of one of the associates unbelievable

Jo
Review №17

I traveled 20 mi to get shoes because they said they were open at 10:00 when I got there they were closed..

As
Review №18

Very nice sales people.

Je
Review №19

Attendees were the reason for shopping. Described item and she stayed with me to it then checkout!

Jo
Review №20

I Didnt know this Spot had all these different styles of Name Brands .First Time Here.They need to carry larger sizes tho.like women 13 and mens 14 .

Cy
Review №21

Too many restrictions on shoes for men. However choices to fit most occasions.

Br
Review №22

Good prices and lots to choose from

Da
Review №23

Love the deals!

Li
Review №24

My experience at this place was very disappointing. Mostly because when we were trying to reach shoes on the top shelf I peaked over to see if there was a sales associate in sight I didn’t see one so I took a step stool THAT THEY HAD IN EVERY SINGLE AISlE that anybody can access easily. there were absolutely 0 signs that said we can’t use it or that we should ask a sales associate first SAM I think was this women’s name came rushing over and said in a rude tone “please ask next time” and I said okay when I tried to put it back and asked if I had to pull something in order to close it she took it and literally slammed it shut and took it somewhere else which really confused me? Why put it somewhere else when there was one in every aisle here’s her associate number 105876 never going back .

Br
Review №25

I love the store so much

Je
Review №26

The store is very clean and organised. I was able to find what I was looking for in no time. Will be back for future purchases

Da
Review №27

Good deals but not a place to go when you’re in a hurry

Da
Review №28

Excellent service, great deals, customer is always prioritized

EB
Review №29

The boots I got are still my favorite. So comfy and good condition

Ri
Review №30

If you looking for Vans, Nike slides puma slides Adidas, Adidas slides this is the best place to go I went today and brought a pair of Vans and some Nike slides well satisfied

Sh
Review №31

I love my crocs.

ch
Review №32

It was cool. Me and my husband purchased two shoes.

El
Review №33

Store was a disaster! No method to how the store flowed.. just confusing!

Sh
Review №34

The shoes were okish

Ke
Review №35

Got one pair of my favorite Vans at this store

Ke
Review №36

Its a room that has racks full shoes... Need I say more?

Pe
Review №37

Have to get these sales for my kids, they go through shoes monthly

#W
Review №38

Very helpful, great prices

Ka
Review №39

Friendly and helpful staff

Ti
Review №40

It was ok

Tw
Review №41

Crocs👍🏽

La
Review №42

Great place

Yo
Review №43

Great sale

Sc
Review №44

Great deals

To
Review №45

Good selection

sa
Review №46

Great prices

Te
Review №47

Helpful and friendly

Do
Review №48

Good deals

Wi
Review №49

Selection was ok, staff was nice enough.

vi
Review №50

Excellent !!

Information
25 Photos
50 Comments
4.1 Rating
  • Address:1600 Premium Outlets Blvd Ste 881, Norfolk, VA 23502, United States
  • Site:https://rackroomshoes.com/store/701?utm_source=google&utm_medium=local&utm_campaign=localmaps&utm_content=701
  • Phone:+1 757-966-2464
Categories
  • Boot store
  • Shoe store
Working hours
  • Monday:10AM–9PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:10AM–9PM
  • Friday:10AM–9PM
  • Saturday:10AM–9PM
  • Sunday:11AM–7PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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