Finally had enough of the grumpy and irrational clerk. No longer a customer.... And to respond to stores lie below. I was disrespected the entire time I was there. He was huffing and sighing as if my very simple issue was impossible - but I kept positive. And at check out there was a discrepancy over $3. I brought it up super politely. He argued and kept getting angrier. I finally had enough of the insanity. I will never go there again. His bad day equalled a lost customer and a good attempt at ruining my day, which I didnt let happen.
Very professional. Great help. Took care of all my parts needs.
Needed a garden faucet repair for a neighbors duplex as the existing faucet was no longer available. Replacement would have been more than we were looking for at the time. The faucet leaked as soon as the water was turned on. Express Plumbing pulled out a section of graphite string and instructed me to the simple procedure of using it in hopes it would work. Took several adjustments on the faucet collar and shaft but it worked great. Would recommend Express Plumbing 10/10. They are right across the street from Bayview Hardware which pointed me to them and Bayview Hardware is a 10/10 also.
This is awesome. Cant say it enough. The guy behind the counter (I think his name is jack) come around the counter and actually help you find what need . Theyll tell you everything you need know about plumbing. I went there a few years ago on a sunday and the owner rebuilt a hose spicket for me come to find out he wasnt even open he came in to grab something and he took the time to help me.
Great guy.. Does awesome and timely work at a fair price... I havent met a plumber with a better attitude or professional aptitude toward his work. Truly a rare find! I would recommend him to anyone that needs plumbing repairs done right the first time. Thanks for all the work Jack! Its was truly a pleasure doing business with you!
I love this place. They always have what I need and have saved me numerous trips to Home Depot. They are always helpful anytime I have questions or need advice. Support small local businesses!
The experts at the store really know there stuff. They got me what I needed just by looking at the picture I had
This guy is as unprofessional as they come. He was rude and laughed at the fact that he sold me a defective part. I have NEVER been treated like this in my life. Anywhere you can go besides this place will be your best bet(tru value across the street). I could use more creative terms to describe this fool but I will refrain!!!!
This was close to my house so I decided to give it a shot for a missing part for my project. I called the store before heading out to make sure they have what I need. After confirming that it is available, I went there and when I mentioned what I need, its already on the counter waiting for me even without telling him to hold it for me. He only got one piece ready and when I told him I need 2, he grabbed me another one without hesitation. It was a very convenient experience for me so Im giving it 5 star. Even the price for the item I bought was slightly cheaper than bigger hardware stores so I am happy about it too.
No experience with the services they offer, but the plumbing store is convenient. Not a browsing type store but if you quickly need a plumbing part, its a quick in and out. Parts are pricey due to convenience but great small business to have nearby.
Horrible customer service!!!! I was trying to find a specific part I even brought it in, the gentleman was very rude, I don’t know anything about plumbing I was just asking if he had the piece. He was very nasty!! I will not recommend this place. They need to learn better customer service especially if someone doesn’t know about plumbing.
The owner of this store is rude and needs to learn how to talk to people and act more professional when getting his point across. Definitely needs anger management. And yes, the supplies in this store are way overpriced. I am surprised they are still in business. Save your time and money and go across the street. Their much nicer and know good customer service.
The owner of this business also represented himself as someone who is a plumbing contractor, whom we secured to fix a ruptured pipe in the water line servicing our home. He charged an enornmous amount of money for about 1 and 1/2 days work of which he hired out to 2 guys to dig up the lawn. Once the lawn was dug up, it only took about 15-20 minutes to repair the pipe and then it was covered back up. We were told it would be done so that it would look like the sod had not been removed - well it was awful and still is - there were holes that i twisted my ankle in and I saw many more. He charged approximately $180 per hour to do this work for about a day and a half.
Not very impressed with this establishment. Try the hardware store across the street before you walk in here. They aren’t very accommodating or friendly.
Terrible customer service, condescending attitude and very unhelpful. Would not recommend this place to my worst enemy.
Owner is a jackass, has a horrible attitude. While I was there for a whole 2 minutes I heard him talk down to a female customer as if she was stupid. No idea how this place is in business. Word of advice cross the street and go to trustworthy hardware.
Great place great customer service