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Von Maur
301 Veterans Pkwy, Normal, IL 61761, United States
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Von Maur
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Ta
Review №1

Beth Halsey is The Best !! I had approximately 1/2 hour to find a bra, out of towner on the way to airport, its been forever to go bra shopping, and we all know its right up there with swim suit shopping..ugh Beth was a delight and kept bringing in bras to try on, I think around 30?? I scored with 2 new bras Yeah..So Happy and with Beth the encounter was The Best Bra Shopping I have ever experienced!!!

Ja
Review №2

Always find the perfect dress here! Also love their interest free credit card.

Cr
Review №3

Oh who doesn’t love von maur? I mean the staff are so professional and polite, the clothes are well priced with great quality and having a tangible good store is hard to come by anymore. You won’t regret it and keeping them in business is what Bloomington needs so desperately.

Sh
Review №4

Best part of the store is their shoe selectionSuch amazing itemsAnd I love the free gift wrappingSuper easy and quick service

Je
Review №5

A small gem in Central Illinois! Feels like Im shopping at Nordstrom. The shoe selection is really nice!

Ad
Review №6

My purchase was beautifully packaged for gifting. There arent stores like Von Maur any more. Im so glad to still have it.

Di
Review №7

Nice name brands really no bargains. Expensive to say the least. Not worth it.

Li
Review №8

Good shopping 🛒 for you and me 😍

Ca
Review №9

My sales associate Abbie was so helpful and very accommodating. She provided service above and beyond. Made my visit very enjoyable.

Ch
Review №10

You have a ton of different choices when you come to this department store. You walk in and you automatically feel luxury, I strongly recommend it especially if youre into free people, with all the other the stores closing in the mall this is definitely been a staple

Pe
Review №11

Had a great experience. Sales clerk was very nice and welcoming in the childrens department.

Tr
Review №12

Excellent service, and Better selection!!!

Da
Review №13

I will say this. If you want a professional fit for a suit this is the best place to go.

Ga
Review №14

I di not even want give a fractional star as I was informed I cannot be in the store without a mask. It is my right to not wear a mask. I will never shop at this store again and before the media made COVID be worse than it actually is, we used to shop here frequently.

Ja
Review №15

I love shopping here. It is my favorite store to shop at! The absolute best customer service!! I always find the best deals, and cutest new trends.

Sa
Review №16

Love their styles, of course I found jackets not on sale but found one of a kind items!! My daughter thought my one jackets looked like something the queen would wear, what a compliment!!!

Ju
Review №17

Always polite staff and great selection.

Ca
Review №18

The best personal service with superb quality in their merchandise!

An
Review №19

This is the only true department store left in Central Illinois. Von Maur values its customers and provides exemplary customer service!

Mi
Review №20

Excellent shopping experience. Nice selection. Pleasant staff in all departments. I shop the stores because I dont want to lose them to the online outfits. This particular store is one of the reasons we cant afford to have department stores go by the wayside !

Al
Review №21

Always has unique items and affordable.Just love their Christmas items and childrens clothes.

Co
Review №22

Nice selection. Very clean and neat. Surprisingly busy, steady line but moved very quickly.

Ro
Review №23

Wife needs shoes!

Ch
Review №24

Von Maur is the kind of store you can go to and relax and look. The clerks dont get pushy but let you know they are there to help you. If you are walking around with something to try on they will start a dressing room for you. The merchandise is quality and displays are enticing. Often there is relaxing piano music played live. As you walk around the store clerks smile and speak to you. That is why Von Maur is my favorite place to shop.

Ca
Review №25

Great service. Pleasant surroundings. Good quality merchandise.

he
Review №26

Does anyone out there know how hard it is to find a dress? I was at several stores and could find nothing. Von Maur was my life saver. Staff was extremely friendly and helpful, I found 2.

Co
Review №27

Very nice store and love that they still wrap and mail gifts for free.

Br
Review №28

Makes me feel rich even when Im broke as hell, thanks capitalism

Tr
Review №29

In two instances at my visit to Von Maur their employees failed to give me the pleasuring experience that is expected. First, at the men’s suit counter they quickly pushed me away to another counter with extreme attitude; not wanting to help by being ‘busy’. Secondly, a gentleman working there pretending to fold clothes listened in on my conversation with another employee, I was thinking of purchasing a mens shirt and he oddly repeated my name after I gave my name to the madame taking it for an order. After that he gave me quick looks and ‘eye-balled’ me multiple times, just because I ordered other shirts a couple months back; but didn’t buy them because they did not fit. Very unprofessional and unpleasant experience I do say.

Gl
Review №30

My husband and I went to Von Maur today so we could finish Christmas shopping. Im so happy we went when we did ☺.We met the nicest, most friendly and helpful lady in the mens departments. She found us in the Under Amour section, our youngest two grandsons wear that brand. So of course we want to buy them what they like!! This wonderful person showed us everything the store had in this brand. Soon we found all the items we were shopping for ☺There were no lines at the registers, lots of parking, the wrapping lines were busy, and the wait was not that bad. All the staff are very friendly, helpful and kind.I strongly recommend shopping there 👍

Ju
Review №31

Cant afford anything there, prices way too high for me. Most salespeople are pretty nice.

ve
Review №32

Well my experience here wasnt good but the store had beautiful clothing for children and many nice things. Very very expensive! I went to return something I bought on line and they wouldnt take it even though I did what I was instructed to do by the retailer. So this is why I gave them this rating. Everything that had a price tag on it was overpriced!

Sc
Review №33

Overpriced.

Je
Review №34

One if the few stores that will gift wrap and ship for free. The customer service is excellent and the store is lovely and has great displays. I have been disappointed with the selection of little girls clothes the last two seasons and hope it improves.

Ja
Review №35

Great place to shop for all members of the family. Friendly staff who know their merchandise well. Comfortable sitting area to rest or for men to wait. Grand piano. Live person playing most of the time. Always a relaxing experience.

Sk
Review №36

Love the store. People kept their distance, and only one person wasnt wearing a mask.

Jo
Review №37

Love the selection, especially the shoes! Love that I dont need any coupons or have to worry that I just missed a sale.

Ei
Review №38

As usual staff was helpful and friendly.

De
Review №39

Worker kept looking at me like I was a common criminal....because a ladies robe is a high demand item worth jail time!

Br
Review №40

A very nice woman in the shoe department helped my daughter and me find the perfect pair of heels. As an inept boy the help was much needed and appreciated

Je
Review №41

My daughter and I took two young granddaughters to get tennis shoes for school. We got waited on right away and the girl that helped us was great.Though I think it helped we went early. The younger one had to try on several different shoes, and then some of those shoes ran small. So that meant even more shoes. Anyway, we got a pair for each girl so that was a good day.

Ka
Review №42

I so enjoy shopping at Von Maur. Ive been shopping there for almost thirty years. It is one of the last bastions of service and quality. It is well staffed with helpful people. The clothes are amazing. I highly recommend them for an excellent shopping experience.

Br
Review №43

My favorite place. They sell the best. You get what you pay for. Friendly and helpful. You can touch everything to feel the quality of the clothing . Love love love this place.

Pr
Review №44

The prices are very high. But sometimes you can find really good shoes for a good price on their sales.

Br
Review №45

Love this store! A great place to shop!

Ke
Review №46

Way too pricey.

Wa
Review №47

Very high prices nice stuff I could not afford to pay my rent or car payment if I shopped here

Ru
Review №48

Excellent store for fine clothing. If they dont have my size, they will select from another store and ship it free. Excellent staff. Friendly and very helpful.

Dy
Review №49

My mom likes this place. Its so fancy.

Br
Review №50

If you are a gentleman looking for a quality suit then you need to visit Mr. Joe Bauman.....He is the best at fitting you properly

Jo
Review №51

I have a wedding coming up and I really like the line of fancy party clothes they carry. Formals and sequined dresses, plus a good repertoire of accessories to pick from.

Ed
Review №52

Great place to shop What a beautiful merchandise store. Such a pleasure to shop.

Su
Review №53

The lady i had was wonderful in shoe store

13
Review №54

Staff and atmosphere is wonderful, prices a bit high for me but sale racks work for me

Ch
Review №55

This is the best store on the planet. The round racks are sale items and their motto is our only interest is you. They prove it with an interest free credit card and free gift wrap and shipping even on sale items! Shopping doesnt get any better than this!

ro
Review №56

A great experience each and every time I go there. I missed the cut off for holiday wrapping and they were kind enough to make an exception for me. It is slightly more expensive, but the quality and experience are worth it.

V
Review №57

Love Von MaurFound gifts at great pricesLove customer service here

Ni
Review №58

Great deal

Da
Review №59

Nice store. Had them place me on a list to call me if an item came in. They never called but I did find the item that I was looking for a few weeks later. Just wish theyd follow up on their promise to call me back.

Ju
Review №60

Beautiful store full of great merchandise. Sale racks had some great buys. Friendly helpful staff!

Pa
Review №61

Love this store. All the sales associates are very helpful.

La
Review №62

Gail, the sales staff, was very helpful in helping me find a dress. Very nice and courteous.

Li
Review №63

Always happy with my new wear, and the sales associate .

Ma
Review №64

Kim was a great resource for fitting our son for graduation clothing. The tailoring done was excellent and we were very happy with the service!

Wi
Review №65

Great store with the best employees. Visited the mens department and am never disappointed. Highly recommend.

Ju
Review №66

Great atmosphere, excellent customer service, one of my favorite stores! Spend an hour in the shoe department tonight and found one of the most comfortable pair of boots!

Li
Review №67

Wheelchair accessible and name brand items, something for everyone.

J
Review №68

Pleasant surroundings. Nice clothing. Helpful sales force

Do
Review №69

The best place in town to shop.

Do
Review №70

Nice to be able to shop not online and see good quality products

ma
Review №71

Good quality stuff, but they want 70.00 for a tie. Nah Im good bro.

An
Review №72

The floor was so clean it appeared to be wet! Very high quality stuff

Jo
Review №73

Great selection, but a little pricey

Al
Review №74

Mens selection always great. Just never pay with cash or only buy 1 item, because they will scoff and make you seem like a poor.

Cl
Review №75

Love Von Maur. Clean, neat, beautiful merchandise and the best service you will find anywhere

Ba
Review №76

They have good quality and a large selection of shoes.

An
Review №77

Best layout and best service of any local department store. Dressing room attendants actually help, and the selection was very good.

Ch
Review №78

You can not beat this store for high quality merchandise and personalized service. I am always satisfied with my shopping experience here.

Sy
Review №79

Rude! The employees at the shoe department said hello to the other customers- except me. I even walked right in front of the cashier and she immediately glanced down at the counter like she was busy with something- too busy to acknowledge me walking right in front of her.My visit was on Tuesday, June 28th, 2018 at 4:15 pm. You can watch me on camera. Im wearing a blue t-shirt and shorts.Management, watch the footage yourself.I called the store and spoke to Lucy (supervisor) who apologized for the conduct.

Na
Review №80

Wonderful service always

Na
Review №81

The salesperson in the childrens department was excellent and could not have given better customer service!

Al
Review №82

Nice selection

Al
Review №83

Great merchandise and the very best customer service!

Sa
Review №84

A great place for fashion! Plus 0% interest!

Ro
Review №85

Always great service and quality products!

Li
Review №86

Lovely staff, good quality items.

Za
Review №87

I love this place

Le
Review №88

Last of a dying breed of department store. They cater and know their customers. Great store!!!!

Ry
Review №89

Expensive but quality. Excellent staff. Free gift wrapping

Ch
Review №90

Great customer service to high end for my pocket book

Co
Review №91

Excellent service from Sandra and also young lady in childrens.

Ke
Review №92

Exceptional service as always in the shoe department!

Ma
Review №93

Shari was very helpful in the womens department.

TB
Review №94

Fancy store. good prices.

to
Review №95

Staff was extremely helpful :)

Tr
Review №96

Wonderful store, great service!

ma
Review №97

Beautiful stylish clothes moderately priced a

St
Review №98

Nice store friendly and attentive sales staff.

Nn
Review №99

The jewelry is amazing. Very sophisticated atmosphere

Ri
Review №100

I love this store always clean and great customer service and free gift wrapping all year long.

Information
67 Photos
100 Comments
4.5 Rating
  • Address:301 Veterans Pkwy, Normal, IL 61761, United States
  • Site:http://vonmaur.com/
  • Phone:+1 309-454-2048
Categories
  • Clothing store
  • Department store
Working hours
  • Monday:10AM–9PM
  • Tuesday:10AM–4PM
  • Wednesday:Closed
  • Thursday:9AM–9PM
  • Friday:10AM–9PM
  • Saturday:11AM–6PM
  • Sunday:10AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Public restroom:Yes
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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