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AutoZone Auto Parts
5115 John F. Kennedy Blvd, North Bergen, NJ 07047, United States
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AutoZone Auto Parts
Comments
St
Review β„–1

The staff is so kind and helpful. I enjoy going to this specific autozone every time I need something for my car. The manager is also very helpful and patient. Good job guysπŸ‘πŸ»

Ma
Review β„–2

Got scammed by the manager, returned an item 07/3/2021 around 4pm worth$225 d, they gave me $200 giftcard because the maximum is $200, when i check the balance its only $36 credit, wow can imagine things happen on big companies like this, karma is on its way,

Wi
Review β„–3

Staff was really helpful and attentive to details. There was no guessing of come back when you are sure. I left with a smile on my face..

Or
Review β„–4

Worst customer service! The lady at the counter was more concerned gossiping on her cellphone than cashing me out. I had to tell her multiple times that I inserted my debit cards in the machine to cash out. She ignored me multiple times as well when I asked her questions about a simple battery.

Jo
Review β„–5

Its not bad always find what Im looking for I give you four star cuz they need to be better when they come to customer service

Ja
Review β„–6

Always a great experience, when entering this AutoZone .The staff is well knowledged

Is
Review β„–7

Customer service is pitiful. Made an online order for pickup that showed the item was in stock. Then get an email confirmation that my item was available for pickup. When I head to the store to pick up my purchased item, it wasnt available. Not only that, the store was busy and I waited on line for over 25 minutes just to be told that my purchased item was not available. This place is a joke....

ad
Review β„–8

I went to buy the filter for my car, the boy was very kind and fast

Bo
Review β„–9

Always good to purchase from here as I learn.

Er
Review β„–10

Closed 10 mins before actual closing time. Went to hide in the back as soon as I parked.

El
Review β„–11

There’s at least four people behind the register doing absolutely nothing except distracting the two people working. I just waited 45 minutes to buy two bulbs . Ridiculous.

Al
Review β„–12

Best customer service. I like this place.

Ne
Review β„–13

One of the amazing food you could have

Fa
Review β„–14

Gave me wrong parts for my car gonna return soon.

An
Review β„–15

Waited twenty minutes for a battery check/purchase to be told the checker doesn’t work and the back up is missing.

Ch
Review β„–16

Helpful staff, lots of parking, I was in and out

Mi
Review β„–17

They have good priceAnd good service

Ga
Review β„–18

I have generally been well served at other Auto Zones. But on this last Sunday, December 27, the boys there that day were unprofessional, it is not possible that they have not given me the charge to my battery, which I had bought there in past months. I lost more than 4 hours and they didnt help me. Telling me that the battery charge was fine. I had to go to another site where I could verify that these boys did not do their job. Hopefully someone can take my complaint into account.

fr
Review β„–19

Two employees were busy doing something but was polite and helpful. The third didnt bother to acknowledge if you needed assistance just occupied with a personal cellphone call.

Da
Review β„–20

Great guys they help you with everything the you need.10 stars

Ma
Review β„–21

Good AutoZone. Has all the parts you need.

al
Review β„–22

Very knowledgeable staff. Quick service.

Ca
Review β„–23

Terrible! Went in to get my battery tested after my car had died and been jump started. Was told my battery was fine and that it was my alternator that was the problem... purchased an alternator from them (THAT WAS F’ING CRACKED). Long story short the alternator was replaced and the car still had issues... turns out it WAS the battery after all. Can I give 0 stars? Seriously, they deserve it!

Ro
Review β„–24

Great place, great customer service and great prices! It was worth it to go to Autozone after all, and I learned something new. I highly recommend it

Da
Review β„–25

Excellent customer service from the staff! Theyre always extremely helpful and knowledgeable! Never had a bad experience there.

Br
Review β„–26

The store had a wide selection of batteries. I was able to install the new battery and apply a core credit on site.

Ja
Review β„–27

Friendly and helpful staff

We
Review β„–28

Very good service, i found everything I needed.

Er
Review β„–29

Good customer service.

Mi
Review β„–30

Nice layout.Big aisles,

De
Review β„–31

This is not my normal auto zone and I was forced to come here after the union city autozone refused to test my battery due to being short staffed that being said their store was empty with two employees standing there doing nothing.Anyway so stumbled in here and was greeted by a young man of middle eastern decent and he was very polite tested my battery suggested I change my battery that it was running bad according to the test.. so I purchased a new battery and he offered to put it in for me free of charge as a courtesy!!! This young man was polite and handled my car with care and made the swap quick and simple and was a pleasure to speak with.Moving forward this will be the auto zone I’ll go to even though it’s a longer ride.

Da
Review β„–32

Good job

Ad
Review β„–33

The manager who is lady when i was there last week she is so helpful and quick. Good place to go stuff are friendly

Ju
Review β„–34

Great place

Lu
Review β„–35

It’s not open!! Did they go out of business?

St
Review β„–36

Could have been better

Hu
Review β„–37

Great service knowledgeable staff

Ja
Review β„–38

All your car needs

Jo
Review β„–39

This place is awesome, always has the tools I need. The guy with the accent always helps me out. Hes very knowledgeable and has not failed since. Im not the most mechanically inclined person but he always knows exactly what tools to use and demonstrates how to get the job done effectively.

Ca
Review β„–40

An Amazing experience of customer service, I was never treated with so much respect at a retail store till today, this gentlemen named Cris helped me so much I was truly impressed. And he was the store manager Wow ! Talk about having someone so young to run a store, also the employees looked so happy to work with him it’s like they enjoyed being there . Keep the up the good work Cris

Sc
Review β„–41

Absolutely the best in the area! 🌟Everyone is so helpful and knowledgeable.Great Crew!!It is a totally safe experience!πŸ‘

Ch
Review β„–42

Staff is helpful, does the best they can to help, store fully stocked, parking is available

Ma
Review β„–43

Good except for the sketchy looking guys that are always in the parking lot soliciting their services as mechanics. I guess they are just trying to make a living but it gives the place a ghetto vibe. Sorry. Being honest.

Sh
Review β„–44

Staff was friendly and helpful

Ch
Review β„–45

This location is awesome. Needed a battery swap, one of the gents inside was kind enough to help me find the right one, install it for me, and dispose of my old battery at no extra charge.He also got me a sweet deal with the lube shop next door for an oil change. Would definitely recommend.

Jo
Review β„–46

Good Service

Na
Review β„–47

Excellent customer service and knowledgeable staff..

Rh
Review β„–48

This place is always packed and seemingly understaffed so plan your visit accordingly. Got helped by a guy named Ahmed that was super on point and very helpful to everyone even with the line stacking up and people getting frustrated at waiting. They just need to have another cashier on the clock and then buying wiper blades will be a total breeze.FYI there are sometimes mechanicly minded, non-AutoZone affiliated people out front who you can pay to help install the part you just bought. Im a big fan of this.

Ni
Review β„–49

Great people working here! Mody (not sure if that is how you spell his name...) and Angel were extremely helpful in getting what I needed and getting my car back on the road (in record time!). They were really patient with me and explained everything I needed to know. I will definitely be coming back to this Auto Zone for anything my car needs!! Thanks a lot Guys!!

Lu
Review β„–50

No nise🏡️attenden,muy rudo.se tooks More w the rest,of the workers....im a good buyer.....they not a good attenders

Gu
Review β„–51

Good service and very helpful.

Ob
Review β„–52

Great staff and they carry everything for basic car maintenance or you can place an order if they dont carry the part(s).

He
Review β„–53

Good show

Ru
Review β„–54

Friendly knowledgeable service and quick.

Ma
Review β„–55

Over price!

ni
Review β„–56

Best AutoZone ever. Aarti and Adam were super helpful and suggested us the best option for our BMW 328i Xdrive. Suggested us the perfect battery and oil change! Highly recommend this place.

Er
Review β„–57

Very helpful and friendly staff. They will give you good advice on your repair or parts.

Jo
Review β„–58

The sales person was well Knowledge and Helpful

Ca
Review β„–59

Goog

Pe
Review β„–60

Employee I dealt with was extremely knowledgeable, respectful and helpful. Highly recommend this location.

El
Review β„–61

Great place to shop with excellent staff. But the parking lot is dark and the place is not visible from the Kennedy Blvd street

DS
Review β„–62

Store is supposed to open at 8am on Sundays. It’s now 8:15am with a crowd waiting at the door wanting to give you their money yet it must be inconveniencing to the employees to open the door and do their jobs.So typical!

pi
Review β„–63

Helpful staff. Small store. 1/9/2019: Today they turned down loan a tool (wrench and bar). I was surprised.....Ana is extremely rude and unfriendly.

Ma
Review β„–64

Great service

Be
Review β„–65

Quick reliable service!!!

Bh
Review β„–66

Quick and easy service.friendly amd knowledgable staff.Got my battery replaced .Person who replaced was patient and knowledgable.Competitive prices .

Da
Review β„–67

I get my parts for my car here theyre great

γ‚«γƒͺ
Review β„–68

Rude sale people

Er
Review β„–69

Great local shop. Staff was kind, helpful, and informed. Will definitely be going back!

Jh
Review β„–70

If your car have a light on, they scan it for free to help solve the problem at minimum cost. Outstanding service!!!

Iv
Review β„–71

This autozone has nice customer service and the young lady who help me was knowledge of all parts prices and specials. Will go there again if I need anything for my car.

ka
Review β„–72

They were fast, friendly and thorough when assisting me in changing my dead car battery.

ka
Review β„–73

I needed a piler, a spanner, a screw and a car battery. It was easy to find them.

Ja
Review β„–74

Tested and replaced my battery in less than 10 minutes. Excellent service

RI
Review β„–75

For what seemed to be a very busy day, the staff seemed to be patient and helpful.

Jo
Review β„–76

The associates were very helpful and patient.

Ji
Review β„–77

Its a regular autozone. U can fix ur car out front if you need. They have everything u would expect.

Ra
Review β„–78

I love the service the price is normal

Ro
Review β„–79

Marvin was very informative and patient.

Ed
Review β„–80

This store seems to have a difficult time keeping common items in stock such as light bulbs. Also the street mechanics hang around the parking lot like Vultures. It has become dangerous to shop at this location as these street mechanics often get into violent fights with each other putting the safety of shoppers at risk. I have personally contacted AutoZone corporate and complained about this issue in the past but apparently customer safety is not a priority

Ja
Review β„–81

Very nice people and knowledgeable working at this place

St
Review β„–82

What could I say its AutoZone they have all the parts you need but terrible service workers dont know what theyre doing or talking about and theres like two people working and once always in the back so expect a weight if youre in a rush this is not the AutoZone for you

Me
Review β„–83

Some good people in there, but they need more help

Pr
Review β„–84

The guys that work there are very helpful.

RJ
Review β„–85

The from enter is garbage every side...some crazy mechanic do job over there ..oil in the floor please ...do better for customer..remove garbage..clean and talk whit the people that is no legal a mechanic shop...is autoparts..pollution ..antifreeze..oil in the floor ..brakes..etc..is no.legal

LC
Review β„–86

Had what I needed for my car fast curtous service would of gave five stars but location was real cramped in the parking lot.

Je
Review β„–87

The staff are great and know there stuff when it comes to automotive trouble.

YU
Review β„–88

Thank you for you help

Ba
Review β„–89

They were very helpful

DR
Review β„–90

Wow I love this place, I had a problem with my right light and they fixed in minutes. Thank you

NJ
Review β„–91

Great fast and easy

Vi
Review β„–92

Fast service over the phone and at the store

Gu
Review β„–93

I bought a pair of windshield wipers that the salesman claimed I can return if they were defective. I returned within the month and they said they refuse to do anything and said they cant issue a refund. Ill be steering clear from these crooks.

Jo
Review β„–94

Always have what I need in times of desperate need

ed
Review β„–95

Nice

Mi
Review β„–96

Theyre gone

Is
Review β„–97

Great people working there.

Da
Review β„–98

Omg were to start the place was dirty n to get to the door to go in you had to pass 6 guys fixing car right in front even though it states no repairs here management could care less as long as you buying there product

Ba
Review β„–99

Not the friendlies people, poor people skills.

Jo
Review β„–100

You need it they got it

Information
72 Photos
100 Comments
4.4 Rating
  • Address:5115 John F. Kennedy Blvd, North Bergen, NJ 07047, United States
  • Site:https://autozone.com/locations/nj/north-bergen/5115-kennedy-blvd.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A1125&y_source=1_MjQ3MDQ3MS03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 201-325-8886
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8AM–9PM
  • Tuesday:7:30AM–10PM
  • Wednesday:7:30AM–10PM
  • Thursday:7:30AM–10PM
  • Friday:7:30AM–10PM
  • Saturday:7:30AM–10PM
  • Sunday:7:30AM–10PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
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