The whole team at Freedom is excellent to work with. I have never met a friendlier and more customer driven team. Whatever the issue is they will help or try to assist. I did not buy the bike at this dealership (because they did not have what I wanted in stock at that time) but still treat you like part of the family. I go to them for any accessories or parts I needed after the purchase. If you are looking for a great motorcycle, parts or service you need to stop at this dealership.
Fantastic clothing, accessories and the friendliest Customer Service; especially Doug in parts! He is polite and knows his stuff when it comes to Harley Davidson parts! I can depend on him to help me! For me, there is no other Harley dealership!
Very dependable and trustworthy folks. From Salles to Service and EVERYTHING in between. These people take care of their clientelle!!! My husband and I wont go anywhere else for service. YES....they ARE AWESOME!!!!
Got a great shirt to take back home!Sorry to see this place go!
The only Harley dealer around that will treat you like family. Ive been going here for over 20 years, bought a few bikes, great service and friendly atmosphere. Something you wont see in most of these Bike dealers anywhere.
Stopped to get some freedom t-shirt! Great selection big Clarence section friendly staff!
Well I only went in for a chain link but they were all so helpful. Very nice greeting from a lady at a counter near the door. Spending only a few dollars, the guys at the parts counter were very helpful. Just an all around good experience. I do recommend them for these facts.
Loved the place. Great selection of clothing and the parts staff was so friendly and helpful. Will definitely be back.
Very convenient, friendly and I always find what Im looking for
Awesome! Service addressed the issue with my Harley, found the issue and them fixed the issue. Friendly bunch of people. They even told me of some great roads to ride here in Ohio. Ill visit them again, this time to shop for a shirt. Thanks guys. .
While shopping for something from the display case we had a man standing right behind us pretending to be a security gaurd. We were the only people in the store and another employee was helping us already. We were treated very poorly and it was not pleasant to be treated that way.
The staff at Freedom Harley-Davidson is awesome Doug and parts is a great person to deal with
Ive always had your good service at freedom and Lane in service is excellent he was a huge help to me before I left on my ride
Always a pleasure doing business here! Kane is always there to guide me through the repair process! I highly recommend this place!!!!
Its a great place been going there seans it opened bunch of good guys and gals there
Excellent customer service. Thank you guys!!!. Great job.
Freedom Harley Davidson is a great place to get a bike. I really like the show room and the parts department.
Ive bought 3 new bikes there. Sam in sales, Kane and Chris in service and Doug in parts. All know there products and will have me as a life long customer.
Family owned. Not by a group. Have flexibility in prices/bartering.
They have good service and will help you but dont pay any attention to the girl upfront she is unpleasant
Very knowledgeable sales staff. Not pushing to buy a bike. But awnser any questions I had. Wasnt going to buy a bike but found the one I loved and I bought it. Mike was an awesome salesman!! Recommend him to any first time buy or a veteran Harley guy!! Ill be back and send friends!!
I cant say enough about this place 5 stars all day long. You wont regret going here. They go beyond just helping you.
Sad to see they are closing for good
Always a pleasure...good service and most of all, Friendly!
Sam and Audrey were excellent and easy to work with. Harley Davidson offers a promotion for military to get reimbursed for taking a qualified motorcycle safety course. The reimbursement is with a Harley gift card. My wife was the first to approach them with this promotion and they worked very hard over several days dealing with Harley Corporate to figure out how to handle the promotion. In the end they worked everything out and got her the gift card. When I am in the market for a new bike I would definitely come see them. If they work that hard to get you a small gift card they really have to be great when your spending thousands of dollars. Thank you for taking care of my wife and being friendly through the process.
Very knowledgeable saleman, parts dept& service... Clothing gals very helpful
Always able to find what Im looking for and employees are always nice and helpfull
Very friendly, not the biggest collection of items but definitely in a good place
Dutch assisted me with some technical info for my 07 Dyna. Very helpful and polite. I didnt buy anything but Ill be going back.
Owner is great. People there is very helpful.Bought 2 bikes there.and will by again..Beast dill in town.. See ....Sam huff....
I called on Saturday to purchase the stealth rider footboard kit and received the footboard inserts on Wednesday. They shipped the kit to my house in Buffalo NY as promised .Great service and very cordial! Thank you Freedom Harley-Davidson!
Fantastic sales associates and supplies.Thanks to the sweet lady at the counter, gracious enough to congratulate us on our up coming wedding and Harley Davidson reception, following up with her before sturgis!!
Doug in parts is the best!!!... Kathy in clothing is great!... Love Mark in service...
Sam, the sales manager, very personable and knowledgeable, no high pressure tactics,
Pretty cool people. Nice line-up of bikes. Treat you like family. Best Harley shop Ive ever done business with.
Bought a great bike but the sales guy didnt seem to care if he got our business or not!
Thank you Terry for all your help in picking out my new boots and helmet fitting today, definitely will be back for jackets! BBQ lunch was scrumptious as well. Thank you!
Salesman Mike was awesome to work with! Took me in the back to let me see some used bikes. Did not buy one while I was there but will definitely be back in the coming months getting closer to spring!
Awesome placd, gave my husband 20% discount for being a veteran.
Feel like i belong there when i walk through the doors. We are not pushy or hover over. They address you as you walk through the door then let you shop til you have questions.
Always friendly and very helpful.
All around nice people. Never had any problems. All are very helpful
Service Department is excellent. Add more than 5 stars
Sad to see this close...
Excellent experience! Knowledgeable and patient sales staff.
Great service today. They have free food for customer appreciation day!!
Too bad they are going out of business...
Made an appointment on February 23rd to have a bike tuned on the 28th. Just in case they could get it in quicker, I took it up on the 25th. Unload, pull the bike in, the manager and I were talking about the tune. In the conversation i had said its going to Florida on the 5th of March for bike week. He goes, oh I dont think I can get it in that quickly. I said the appointment is for Thursday. Mind you I called off Monday to make sure it was up there, live an hour away, made an appointment, got the bike there early. Manager told me sorry. This is exactly why Harley Davidson is going down hill. I now have 4 hours of my life wasted because a manager and the people he employed under him cant get on the same page!
Go see Doug in the parts department if you want anything great guy
Service department very helpful. In and out in no time. Lots of bikes in the show room. Nice dealership
Always the best service and parts from Doug Richards
Good Harley Dealership in my opinion. The staff here are always friendly and never to busy to help you.
No longer a Harley Davidson dealer.
Got some pipes and other parts. Parts counter and service department were fantastic. Threw the pipes on for me while I waited.
Fantastic staff, very friendly and knowledgeable in their products. Very willing to help with anything they can to help get you your bike.
In and out with parts and a shirt .! Always friendly, professional service.
Loved it got my jacket & helmet there. Very nice sales lady.
Had an appointment for two weeks just change my breaks. They didnt even have the parts. Then I picked it up, and they had disconnected my speakers for some reason and didnt reconnect them. Now im missing pieces. Ill take my Harley 5 hrs away or more before i take it back here.
Great people to work with but you always got to remember youre buying a Harley
The people who work there are so nice. It is always a pleasure to go there.
Probably the most stress free big purchase that I have ever made. Easy going, laid back and knowledgeable sales, parts and service department....and a really hot chick working the front counter.
Love this place! They have it all! Clothes, footwear, parts and bikes! The friendliest staff.
Boyfriend bought a 2018 harley roadglide. He was pleased with the service.
Very helpful at service and parts,but sales still rude and very arrogant
I drive further to go here for my parts because the service I receive is well worth it.
The owners are awesome, Dave and Joe gave went out of their way to make it sure you everything you need and want
Freedom HD in Canton, Ohio is not a place I will do ever do business with ever again. They are rude and dont care about the customer. With customer service like that is is no wounder why Harley going under.
Great people who work there an lots of good stuff to see
Of all the other local dealerships, this one was the most helpful. The salesman I dealt with was honest and very friendly. I didnt buy from them because I found an amazing deal from a private seller, but I would shop here again. *** UPDATE 3 years later*** I stopped in today just 15 minutes before they closed. All I had was a question about updating the software on my FLHXS... The people were super friendly and Kane in service did the update with a minute to spare. 5:59pm. I will be utilizing this dealer and service dept. as my go-to from this point forward. Thanks Freedom H.D. for not being like so many of the other shops....Yall are real good in my book!!
This place is a JOKE and a rip off tell you bring your bike in and they will hook up computer to it to fine out whats wrong and two days later you call them and they tell you that they took apart your side cover and you did not give them the ok to do that so they just put the parts in the side cover and bolt it back on and they wont you to pay for something you did not ok. Thats why people are trading in there HD for a Indian better bike and you dont need to sale your house to fix it.. plus they wont tear your bike apart before they talk to you!!!!!
This Is Great Harley Davidson Dealer, Very Knowledgeable Staff, They Stand behind there Work!!!
Sales representative Todd was very helpful. I looked at a 2016 CVO Breakout. I want it! Thanks Todd for your help
These guys were phenomenal. Im travelling from out of state and the service department went out of there way to help me.
Love this place. Absolutely wonderful people!
One of the best dealerships
Love this Harley store people are nice clothings nice
Awesome staff,they remembered us from our last visit.
Staff is very friendly, attentive and helpful. Nice shop.
Great meeting Rick at the store! What a wonderful retail experience we had there!
Very nice please
Great group of people there, VERY helpful.
Very professional and friendly, knowledgable help.
Was good trip. had what I needed and where friendly
This HD dealership saved me from being stranded by having the part I needed. Super helpful staff and an organized showroom makes this 5 stars.
Great people to deal with. Always friendly when I go here.
Not a Harley fan whatsoever however my work sponsored a event here and everyone from the staff, customers to management were all super friendly and helpful. If I were to have a bike Id want to get it from theses guys.
I love all harley stores.
Very helpful people I left on my new bike
My favorite place and and guys 🤟🏾
The ladies are very helpful and very sweet!
Doug in Parts is very knowledgeable and quick. Thanks for the help!
Awesome Harley shop. Good people. Good deals.
Sorry to see you go
The guys in the Service department awesome 😎
Great place to test ride and for gifts