Jesse at stokes VW was amazing! He made buying my first car a breeze and amazing! I landed a excellent condition 2018 GT Passat and love it!

Such a great experience. Chelsea is so nice and professional. I brought my 80yo mother in for a new car and everything went very smoothly

I bought a 2012 Jeep Grand Cherokee Overland edition. I dealt with Scott Patton who was incredibly kind, respectful, and professional the entire process. Process was fast and efficient while being stress free which I appreciated. Also accommodated my busy work schedule and took care of the one issue my mechanic found and gave me a great price. Would recommend to anyone looking for a vehicle.

Andy Dubois made my new car purchase so pleasant and painless. What a great experience. Love my new car!

Scott did wonderful. He was fast and informative. He answered all our questions. Super nice and professional. Was straight up with us. We will definitely be buy put next car here! Thank you so much.

Very pleasant experience with Jhoan and Van. They were willing to work within my budget to get me the car I wanted. Highly recommend.

Purchased a 2021 VW Atlas. Could not ask for a better experience dealing with Stokes Volkswagen staff! From the Salesman Clarence and especially to the General Sales Manager Jesse Freeman who made this deal happen from start to finish. These two gentlemen made this an absolute fantastic experience! This is the second purchase from this dealership and will not be the last! We will be back again. Absolutely love the vehicle! To anyone who is looking for a good experience and vehicle go see them! They make it easy for the customer without a doubt!

Charlotte was amazing! She made it possible for me to get my dream car. I was previously so worn down by the car dealership experience and Charlotte really redeemed things in a practical and straightforward way. It was by far our least stressful experience.I should add that I purchased an ID4 I had already ordered and customized online. I went in just to buy the car that I already ordered and it still took me 4 hours.If you have a trade in, save yourself some heartache and dont count on getting the best dollar for it here. Previously my husband ended up not getting his VW here because they undervalued his trade by almost 5000. He got that value elsewhere. They also severely undervalued my trade in, and I almost had to walk away to sell my car elsewhere. *Miraculously* the bottom line ended up working out after all. I just truly do not understand why it had to be such a process not only for myself, but for the sales rep going back and forth. Its unnecessary and irritating.The actual buying a car portion was easy as pie and overall pleasant. Just avoid trading in your vehicle here if you can. That department isnt going to give you what you could easily get elsewhere.

Charlotte and Van were very helpful in getting us the car we needed. Charlotte did a great job explaining the car, features, financing and I would highly recommend.

Parris C was amazing! Patient and honest! Would 100% do business with him again! He went above and beyond my expectations!!!

Stokes Volkswagen is a great place to buy a car! The customer service was phenomenal!! Luis was such a great help and he worked very hard to get me the car I wanted. Jessie also did an amazing job. Thanks Stokes Volkswagen for all your help!!

Had a great car buying experience with Scott Patton at Stokes Volkswagen. No high pressure sales pitches. He was able to get us into our vehicle at a price point that was comfortable for us. The sales and finance procedure was smooth and quick. If your looking for a good car buying experience I would recommend Scott at Stokes Volkswagen

Charlotte made the car buying experience stress free! We were from out of town so we reached out to her via phone. She was so helpful and detailed. When we arrived at the dealership she had everything ready to go so it was quick!! Totally worth the drive to get a great experience at Stokes.

Jesse Sinteff was our salesman. This is a GREAT dude. Loved talking to him. He was personable, honest, and put his best foot forward from the start. We really appreciated him tolerating our twin 2 year old girls as well. We had a personable experience and we got low prices from the start. Thanks Stokes and Jesse!!

Scott at Stokes was incredibly pleasant to work with and expedited the process smoothly. Very nice gentleman to speak and work with.

Jesse was so incredibly helpful throughout our car buying process. We were able to find multiple cars that fit our needs/wants and Jesse was able to answer every question we had until we found the one we wanted. The whole process was easy and quick and we absolutely got a great deal on our 2018 Tiguan. Thank you to stokes Volkswagen and a huge thank you to Jesse!

We had a great experience 4 yrs ago in 2017 when we purchased a used car. We returned a couple weeks ago with a pre approval letter in hand; we had a particular 5 year old non VW car we wanted. Jesse the salesman was very good and personable. Brandon in finance was awesome. They obtained better financing, with a lower interest rate and I was able to purchase an extended warranty all with lower payments than the pre approval I came in with.We had a tiny glitch 11 days after purchase and they went above and beyond to make things right and make for a positive experience. I will absolutely return when its time for an upgrade ! Highly recommend !!!

Very knowledgeable and friendly salesman. Painless and comfortable process. Felt like we were sitting at the table with a old family friend! Would highly recommend Parris to anyone looking for a car!

Derrick was AMAZING! I came in on a Saturday Just to test drive. Came back Tuesday to get a price on my trade in and drive MANY cars. Found the one I wanted and am currently driving out with my 2019 Tiguan.Brandon in finance not only was willing to work with me to get the best rate with a co-signer, he was able to get me a great rate without!Thank you guys at Stokes VW for your work and patience with me.

I just want to point out that service is currently understaffed just like most businesses I’m sure unhappy customer responses result in employees eventually working under pressure, No Bueno. Limited technicians workload; scheduled appointments that’s stretches out months, regular routine both scheduled and non scheduled appointments, inspections on Volkswagens new and certified preowned, inspection and follow up work on purchases or from trade in’s, and following policies and procedures. Also, Let’s us not forget that inventory shortages definitely hinders their operations as well. All I ask is we try to understand their current situation and maybe praise their knowledge and expertise.

A friendly, pain-free, car buying experience! I traded in a vehicle to purchase a 2022 Taos and left more than happy! Jesse was knowledgeable in all models VW had to offer. He and his appraisal/financial team worked with me to meet the monthly payment that was most affordable for me. Awesome staff, quick transaction, happy to return for my future services! Thank you Jesse and the Stokes VW team!

Joel Crawford is a great sales men. He listens, understand and does his very best to get you just what you need/want!! I recommend him to all my family and friends

They were very professional specially mr. jhoan mansalve. They will help you in anything you need and will make it their goal to make you happy. I would recomend them at any time

This was the best buying experience I’ve ever had! The team is transparent and efficient while also being extremely helpful. I recommend seeing Jhoan if you are looking to buy. He is knowledgeable and will take the time to make sure you are 100% happy with your purchase.

Amazing experience buying a car. No pressure, and very straight to the point. Will recommend to other friends. Chelsea made the car buying experience painless!

This is such an amazing place. I definitely recommend you come here and ask for Pierceton Mazell he is so amazing. He sold me my first car and second! Completely love it! ❤️

Stokes Volkswagen is the way car buying should be. From arriving on the lot to leaving we felt respected and were treated great. Blane was a great salesman and knowledgeable of the vehicle we were interested in and guided us through the process seamlessly.

Mr. Joel Crawford is an amazing salesperson. He worked really hard to help me get my car. He definitely made sure I drove off the lot satisfied and happy even when I had an issue that came up he was patient with me and still made sure I would be satisfied and he did what he had to do he cares about his customers and is an awesome sales person he gives 110% all the time

Chelsea was literally the best to work with. She was very knowledgeable, patience and had excellent communication. Definitely ask for Chelsea when come here.

Our guy Luis Malove was amazing. He was very helpful. He had a lot of patience with our indecision! He answered all of our questions as they come up and did not try to move us into a car we were not comfortable with. We would come back to him again.

Had a fantastic experience with a Stokes Volkswagen. I worked with Chelsea. She was friendly and knowledgeable and extremely helpful through the entire process. The process was easy and no nonsense. I am loving my new car & I’m excited to be part of the VW family. Thank you, Chelsea, for a great experience!

Scott was a very good sales representative. He was patient and very nice guy. I would recommend this place to anyone. He had good social and communication skills.

The dealer was wonderful from start to finish. The cars that are pre-owned go through meticulous checks and every aspect of the process was transparent and easy. Blane did an outstanding job and was very friendly, professional, and courteous.

This is the third car I’ve bought from Blane Cook at Stokes Volkswagen. I’m always extremely pleased with my interactions with him and all the folks at this car dealership. Blane is patient with me and allows me to take the time I need to make a good decision for a car that meets my needs. When it’s time to wrap things up here is efficient and does not waste time helping me get out of there in my new car. Today I bought a 2022 Tiguan. I love this car. This is an upgrade from my Jetta so it was a big decision. I’m so glad that I decided to cover in to do this!!

If I could give this location a negative 10 I WOULD!!! There were 3 cars in front of me at drive thru and it took a full 5 minutes JUST to get acknowledged. Simple order, fish sandwich, 2 cheeseburgers. 35 minutes later, my food arrived. It was HORRIBLE. The burgers were HARD and COLD, the fish sandwich was slightly above room temperature. Just DONT do it! Find a different location than Rivers Ave /Aviation, N. Charleston . They should be ASHAMED of themselves!!!!

This dealership was amazing!!Blane worked with my family so well. He looks out for the best interest of his customers!

Service team refused to apply qualifying discount because I didnt ask before the service was started.So heads up; if you believe you qualify for a discount make sure you start your request for service with that detail.In a service position customer service is everything: This savings 5-10% on a simple oil change just cost Stokes a returning customer.

Charlotte is very patient and is adaptable. She is very helpful and knows what shes talking about. She worked hard to find what youre looking for.

I had an amazing time working with Derrick and Charlotte in sales as well as Brandon the finance manager. They were very knowledgeable and extremely friendly. I enjoyed my vehicle purchasing process from start to finish! This will be my third car with Stokes! I will be back and I highly recommend Derrick, Charlotte, and the Stokes Volkawagen team to everyone! I love them!

Parris is an awesome salesman! He is very knowledgeable, down to earth and patient. He found me exactly what I wanted and I didn’t feel any pressure to settle for something less.

Andy and Brandon did an amazing job helping both my mother and I have a seamless transaction. Each took the time to explain everything and we both left with new cars in a timely manner. Couldn’t have asked for a better experience!

Chelsea was absolutely wonderful. The VW team was incredibly helpful in sorting out my trade in and helping me find the perfect replacement vehicle. I highly reccomend this team !

Great buying experience. Derrick went the extra mile to make sure I got the exact car I wanted.

Purchase plus trade in with Scott Patton’s assistance was incredible. Process was efficient and customer service was outstanding. Highly recommended.

Scott was so helpful and patient with me during the process of buying my new car! This was my first time buying a car by myself and he walked me through the process and let me ask as many questions as I needed. Definitely recommend this dealership and Scott Patton!

I cant say enough about this place! We stopped in to check out a couple models as we were shopping around for the best price on multiple different vehicles. Joel Crawford met us in the parking lot, and was full of knowledge about anything and everything. He felt like a friend from the first conversation, not some high pressure salesman. They were able to offer us financing at a ridiculously low rate, and a brand new vehicle. So much more than we ever couldve imagined. We were prepared to buy a 4 or 5 yr old suv at more than twice the APR the next day somewhere else. We told them exactly what we wanted to pay, which was impossible, and they made it happen for us! I literally cried happy tears driving away today in our new Atlas, knowing what a huge blessing this place was to us. The entire process was so smooth. Thank you Joel and the rest of the team for working hard for us and making us feel so special. Yall are the best!!

If anyone in the Charleston/North Charleston area, Volkswagen is the place to go rep Andy Dubose is very kind and loving spirit . Not only do he make sure you get the car that you want but makes sure it’s fit for you all around. Great man ! Thanks Andy

Luis Malave did a awesome job selling me my new car. Volkswagen was the absolute best❤️

CHELSEA made our car buying experience amazing!!! She is helpful, attentive, and friendly. She took time with us and didn’t rush through teaching my wife how to use all the bells and whistles on her Atlas. When we need to buy another car, we will be back to Stokes VW and will only work with Chelsea!!!

Jesse was awesome. He was patient and really helpful with all questions asked. I appreciate the excellent service received with my purchase.

Chelsea is the girl to go to! I couldn’t be happier with my truck. I’m not sure I could’ve had a more smooth transaction, start to finish. She went above and beyond for helping us with our wants/needs.

We have had such a great experience here at Stokes Volkswagen! Jesse, Scott and Mike were extremely helpful and accommodating! Highly recommend coming here!

Andy Dubose was fantastic to work with. He was upfront and straight forward, and we ended up buying 2 cars from him! Brandon in the financing and warranty department was also wonderful, very helpful! Our experience at Stokes has been a pleasure!

Joel was amazing! He was very knowledgeable and showed me several options based on my needs. Quick and painless process. Thanks so much for your help!

Jhoan was very friendly and helpful. Also patient with all my needs. As always I will continue to come back and recommend to friends and family!!!!

Joel Crawford is Amazing. He is the most professional salesman I have ever encountered. He was very thorough and very knowledgeable as well as courteous and pleasant. Definitely will recommend him and Stokes VW to my family and friends.

Luis and Derrick helped the buying process tremendously and made it extremely fast and see-through staying with us throughout the entire process and answering all of our questions and concerns.

Amazing!!! Excellent and fast service !! 4 hours and I have a new car 👍

Chelsea was so sweet and helpful! We were in and out quick and the whole process is super easy

We had an amazing experience! we had kind of a complicated situation walking in, but it got all figured out as quickly as possible, and everyone — especially Derrick — made it totally painless. extremely happy with my car!

Luis was great to work with! Had an idea of what I wanted but he truly helped me narrow it down and get me in what was a perfect fit for me! Bought my first brand new car and couldn’t be happier!

Jesse had everything ready by the time we arrived and made amazing suggestions of his own and I’m super happy with my new car!

Mike, Van, and Chelsea were amazing!! I wasn’t completely set on trading in my Tiguan for a newer model, but when they worked their magic to get the price to something I could work with, I took it! Chelsea was so friendly and did a great job helping me get all set up in my new Tiguan.The radio/media system had issues from the beginning (I’ve only had the car a few days), but already Mike, Van, and Chelsea are pulling out all the stops to replace the entire unit ASAP.Highly recommend this excellent sales team!

Very nice and answered all my questions. Paperwork was done fast as well!

My wife and I bought our first car together today and it was the best experience. Thank you so much Andy Dubose for making this process easy and enjoyable. Thank you so much and we are excited to drive our new car.

Luis made our experience buying our car very smooth- We couldn’t have asked for a better person to do this process with! Would recommend coming here if you want a great experience buying a car!

Joel was amazing. He helped me purchase my new car when moving from another state to South Carolina. The experience was simple and Joel helped me get a great deal on exactly the car I wanted.

These ladies and gentlemen are AMAZING. They are ALWAYS polite and pleasant to work with, while providing PROMPT and QUALITY service. Love this team .

Hello just want to stop by and say that Chelsea is the best sales rep she helped me out alot by putting me in a brand new car❤️❤️❤️

We were extremely impressed by the customer service we received. From Mike Mazell, the general manager, to Parris Croft, our salesman, the level of professionalism and no hassle pricing was superlative. We love our VW Beetle convertible and highly recommend this company.

Lewis and Charlotte were very attentive to me and my wife’s needs! No too pushy! Great environment.

I just purchased a 2021Tiguan. Joel was amazing to work with at Stokes. He was patient, kind and VERY thorough when delivering my car. I would highly recommend him.

Joel was great! He really took care of me and my husband. He made sure that everything was repaired/replaced on our Alltrack, always kept us up to date on all repairs and answered all of our questions on every car we looked at. He was a pleasure to work with and we will definitely come back to buy our 5th car from him.

Great buying experience here utilizing Jhoan! This was a quick process as I knew what I wanted and how much I wanted to spend. There was no hassle at all, I didnt feel rushed or forced and the process took less than a day for me to ride off the lot with my family in our very 1st Electrical Vehicle!! The entire team deserves recognition as the sales manager played a role and also the Business Manager which I cant recall her name. A great group there in Charleston and it was worth the ride from Columbia. Weve spread the word of our experience to family & friends and Im sure some of them will be visiting you all soon! I cant stress enough how helpful & thorough Jhoan was with our buying experience. Thanks Jhoan!!

Luis and Derrick are amazing, stop by and see them! made the process go quick and easy, very knowledgeable staff

Jesse was one of the best and honest salesman I’ve ever worked with, he even came in on his day off to help me get the car. The payment aspect was very transparent and easy.

This is the second vehicle that I’ve purchased from Andy and it’s been amazing service from start to finish each time!

I just finished purchasing my second car from Stokes VW!!!!!!The first car purchase was for my 16-year-old daughter and they searched high and low and provided exactly what we needed and the price point that we had. It was a seamless pleasurable experience. Then when it came time to get a new family car I searched high and low at many other dealerships and just did not get the service or quality of care that I did at Stokes VW. So I called Blaine and told him I was headed over. Within two hours we had made a deal and I was driving home with my new car. After visiting many other dealerships I should’ve just started at Stokes VW. It’s nice, neat, and clean. everybody is very helpful and it makes the car buying experience so much nicer. So thank you to Blaine and Stokes VW for always being so welcoming and accommodating to our needs and price points. It was a pleasure

Chelsea Coker is the sweetest and most thorough ever. You are in good hands with her for sure.

We worked with Joel to buy a 2021 VW Atlas Cross Sport. He was very patient with us, gave us privacy to talk about our decision, no high pressure sales and very knowledgeable. After buying the car Joel went through how everything works on the car!! Thanks Joel!

Awesome experience!!! Jesse and Joel did an awesome job on getting the deal on my new car! Couldnt have asked for better service!!! If you need a car come on over to Stokes Volkswagen and ask for Jesse or Joel!

I highly recommend Stokes VW and Derrick Branton. He was very pleasant and knowledgeable! He was very kind and patient with me, as I didn’t have all my things together I needed. He even drove to meet me to make the drive less for me! Thank you Derrick! I’ll definitely be back for my next car and will ask for Derrick!

Friendly staff. Easy purchase process at a fair price. Sales Associate was Andy Dubose. Great job.

Andy was easy and great to work with! The best car buying experience I’ve ever had. Thank you!

Went in just because I received something in the mail and left with a new car! Scott was so helpful, he even convinced me to get a car when I was used to driving a jeep. Customer service was A1, ask for Scott!

Jhoan is the man!!! Very professional, helpful, and patient! Will be going back to him for my next purchase!

Joel had a great attitude and was very knowledgeable. I will definitely return for my future car needs.

Went here for an oil change and to get my GPS map updated. Had a 9:15 Appointment. When I arrived they informed me they dont do appointments for oil changes and that I have to order the GPS SD Card online (not true, just their parts guy didnt know what he was doing). I sat for three hours before I finally left WITHOUT getting my oil changed. I will not return to this dealer for service. Part of this could be short staffing due to covid but that no excuse for their website accepting appointments for an oil change when then not honoring it.

Great customer service. Clarence was absolutely amazing 🤩 made us a deal we couldn’t walk away from. Thank you 😊

I must give praise where praise is due! What an amazing experience I had today purchasing my new vehicle from Andy. He and his GM were able to get me into the exact car I wanted at the exact price I wanted. Amazing customer service and definitely there for the purchasers best interest. Also, I was driving in from about 2 hours away and Andy was able to have all the paperwork and car detailed in a short notice before I even arrived. Very smooth process and was in and out in no time. If you’re looking to get into a new car this is definitely a good dealership to check out, and make sure to ask for Andy.

Jhoan was so helpful, informative, polite and kind in the car purchase process. Looking forward to future interactions here. Thanks Jhoan!!!!!!! - Ashlyn and Mitch

My wife and I bought our very first brand new vehicle from Stokes VW. We worked with Joel Crawford and Jesse Freeman, who made the buying experience easier than expected and worked with us to make sure we were comfortable with our purchase. During the looking process, we explained to Joel our price limit and he would proceed to show us the cars in our range. When it was time to choose the payment and duration of the loan, that’s when Jesse was able to work his magic. Once the car was delivered, Joel took time to explain and show a lot of the features the Atlas has. Great overall experience.

Brad is by far the VERY BEST in sales that you could deal with! If you went in and get anyone else, steer clear my friends, as Brad is worth the wait! I have purchased two vehicles from this dealership, and he is the very best from start to finish. I recently purchased a vehicle thinking it was for me, but it wasnt! Brad worked his magic and got me out of that model with no hassle at all! If you want to deal with Stokes, ONLY DEAL WITH BRAD!!!

Chelsea was soooo awesome. Amazing product knowledge and quality service. She’ll treat you right!!!

Charlotte helped me get into a new car after my car was stolen she was really nice and worked with me on getting me in a new car

Charlotte was an awesome sales person, very happy with the service and my new car!

Jesse & Joel were a true pleasure to work with! Loved getting our family vehicles through them! Would strongly recommend them!!

Extremely friendly, made buying a new car for my friend’s daughter pleasant. Thanks Joel Crawford for your help

I must say my ventures here wasn’t always the best until I came across, Mike. He is one of the technicians and works at the service desk in services. When I say he is very helpful, knowledgeable, and honest. I mean just that. His motto is, “I’ve been behind this counter on your end plenty of times too, therefore I know the struggle of trying to get repairs and services”. He has patience for us women, who may not know as much about cars, let alone Volkswagens. Lol. I recommend looking for Mike upon arriving with any of your service needs. He is truly the best!

I had to do it .I had good experience with the service before but last two times was bad .One time they told me that one low beam bulb is broken ( and they want to sell me a new one ) but the bulb was ok ( I put it in the other lamp and it is working ) and last time I made an appointment with them for 2.00 oclock, I get there at 1.45 ( before my app. ) and at 2.45 my car was still in front of the service so I left .Nobody says anything about the delay, no excuses, nothing .I dont understand the point of appointment. I know there are some delays but not 45 min after my appointment and not without any explaining or something. So 1 star just because I couldnt do less.( I didnt mention that they cant make appointment later than 2.00 but I was still waiting at 2.45 ....)