Called in last second to get an oil change and they told me to come on in even though they didn’t have any appointments online. They were very professional and kind to get my oil change and wheel alignment in a proper manner. They even let me come by during their after hours to get my car back because I had work. These guys are the ones you can trust. I will be going to these guys again and recommend anyone with car issues to trust these guys. They will get it done.
Car needed a new alternator, they installed a new one and found it was faulty. They called me to say they needed the car for an extra day to get a good one from the manufacturer. No big deal. Next day car was ready but it ran a little rough. I drove it for a little bit but took it to Auto Zone to have the battery and alternator checked. Auto Zone said the alternator was bad. I took the car back to Meineke, they tested it and didnt find anything. By this point the car was running better. Throughout the whole process the Meineke people were polite and helpful.
Made an appointment to have brake service done on my Mercedes C300 after hearing some metal to metal sounds coming from the rear. Arrived and the attendant proceeded to assist me promptly. Was very knowledgeable. He described what was going on and made me away before hand what was needed to correct issue. Went his way to ensure vehicle work was done without need for vehicle to stay overnight. Appreciate the level of customer service provided throughout process.See attached photos of before and after.
I had the tire pressure light on and wanted to get it checked as we would be going on a road trip and did not want any issues. Booked the appointment online, arrived at the location and they checked the car on time and quickly. Hunter checked the car and advised that the back tires were low on pressure and he filled the tires to the correct level and the light went off automatically. He was helpful and professional and the gentleman at the reception said there was no charge and we gave Hunter a tip for the fix. We will definitely go back for other services.
Great customer service, got my car back in a timely manner, and good work was done! I actually had a coupon for a free oil change for new residents that they honored with no trouble, and I was out the door with only spending $4.
I can’t say enough good things about this shop. I got an appointment easily, they were friendly, thorough, communicative, and I felt like I could trust them right away. I called later in the day for an update after dropping the car off and the owner called me back, personally. They texted me photos of the work that needed to be performed, itemized and prioritized, with prices for each repair. I have dealt with MANY mechanics and I can say with confidence that this is the single best experience I’ve ever had with a shop. I HATE getting my car fixed because I always feel like I’m getting screwed. Not this time. Dave and his staff are good people.
Very friendly and informative. They explained exactly what was wrong and what it would take to fix it. They provided an honest price and got the car fixed same day. I especially appreciate the lifetime warranty on various parts. Ill be returning for future services.
Dave did an amazing job at fixing my Mazda 3! Another company messed up my oil change and the whole engine and motor was destroyed. Mike was able to fix my engine and motor and was extremely friendly and helped us out more than anyone else ever would have. Amazing customer service and amazing work done on the car. Would definitely recommend anyone to come here’s for anything they need done to their vehicle! Thank you so so much again Dave and to your crew!!
David was absolutely amazing. My insurance was giving me so much trouble after getting the catalytic converter stolen from my car, and he was right along side me calling them and even asking another agent to do the inspection so I could get my car back faster. Not only will I go here for all car maintenance needs from here on out, but I tell all my friends to do so as well. Absolutely amazing customer service and great work on my car! THANK YOU DAVID!!
Fantastic turnaround time here! Was able to get my Dodge Ram pickup in same day, with no appointment scheduled ahead of time. Crew diagnosed issue and coordinated subsequent repair efforts over the weekend and long after hours. Cannot recommend this team enough!If you are in a bind, tight on time, and need assistance -- this is your team.
When I enter the establishment I was given a warm greeting from the staff and they service my car in a timely manner.
I was in town and needed fast Quick service! I had no clue who to call, was chatting with a local deputy and he referred me to this Meineke. When I called them, Dave was very precise and said he would stay late to fix my car if he had to. So I got it there and it was ready the next day for me. So I could get back to Louisiana. Thank you Dave. We would recommend anyone to this Meineke ask for Dave! He WILL TAKE CARE OF YOU & YOUR CAR.
Excellent service. Will use again and will recommend to others.
The staff here is fantastic and very informative. They went above and beyond to make sure my repair was done right, highly recommend!
I could not rave enough about these mechanics-- they are all so personable & knowledgeable. Dave is 1 of the best owners Ive ran into within a franchise. Hes always busy and always on point about what he can offer & what he can fix. He looks for the best way to do parts & work for all parties involved. I appreciate how down to earth & honest everyone is there. It shows in how busy they stay. This last time I got about 3k of work done & it was done super professionally with detailed explanations of what was going on. Dave literally sent me before & after pix & kept me updated along the way. My 4runner is brand spanking new on the way it drives & runs. Ive never had a better experience-- will continue to send business their way!!!
Meineke Car Care Center on Ashley Phosphate Road in North Charleston is a great place for car service when you need. The professionals here are very efficient at making sure everything is repaired so you can be on your way. I have had a good experience every time I have been here.
When I first approach the guys with what I wanted done to my car they gave me a break down of what I would be looking into spending due to whatever circumstances. I received pics of the before and after maintenance in which I was highly satisfied in! Only thing is theyre very expensive I will admit that.
David was very fast, courteous, efficient and very knowledgeable with my AC issue. I had called the previous day to advise of the issue and was pretty much given a diagnosis over the phone as to what it could be along with cost for services. Once completed David sent pictures of what he had repaired. I appreciated this bc Im a visual learner and it made more sense when he sent pics although he explained thoroughly. Id HIGHLY recommend the service station on Ashley Phosphate!
Dave was very helpful. I took it in for an oil change but ask that he do a road trip check. He found my fluids to be very dirty. He worked with me on a price. His tech worked on the car till it was done which meant after closing hours. Above and beyond. Great service.
WOW. I’m so pleased with my experience today. My day started with the dread and frustration of car trouble. The all too familiar panic (“IF I can even afford it, how long will I go without a car?? How will I get to work???) I called Meineke hardly knowing the make and model of my own car. David R. worked me into the schedule the same day and told me he would give me the best value for the service. And he delivered..even though he could probably sell me anything with the extent of my car knowledge. My car was serviced quickly, easily, and without me having to sell a kidney. And the best part...I actually enjoyed myself. David is a hoot! He is friendly and welcoming. It felt more like having coffee with an old friend. I forgot how many stars this thing had, but I would give more if I could! I’m sold. Will definitely return.
I ended up with a frozen caliper at the end of a very bad month, everyone was very friendly and went out of their way to make the progress as painless as possible! I never felt like I was being grifted. Its nice to go somewhere that understands that honesty and a personal touch is the best way to win over customers. They have one in me.
This place does first rate work. Kept me informed about progress, potential problems, and parts options. I even got text pictures of work being done.No worries with these folks.
Went in to get ac blower replaced. These guys got it done on time @ a great price. Dave at the counter was knowledgeable, courteous, and professional.They earned my return business.
I needed brake and battery work. Dave stayed late and was super about communicating via phone, texts, and pictures. The car was ready forAre to pick up first thing the next day. We have worked with this Meinecke before and will continue to do so.
Someone attempted to steal my catalytic converter off of my truck and the man at meineke was very helpful and made me feel so much better he got my car fixed in such a timely manner considering I came on a holiday
Not professional at all ! You better Check to see if the work they are doing are necessary ..returned my car three times in one week before sent it off to a real mechanic!.. they will tell you need work where you don’t just to pump up the price . Oh and by they way check under the hood before you drive off ... the mechanic left his tools spread out all over my engine after they said they test drove... good think I checked and returned his tools before driving off!..And when I did drive off the car only made it about three miles before breaking down again and now Meineke has washed their hands of it....So now I’m not only out of 1200 dollars and out of a car as well...fix my car? what did they fix? Drove it in and never got to drive it out but it didn’t stop them from getting paid for nothing!GOOD LUCK WITH PLACE!
These guys are seriously awesome. Over the years, I’ve taken my car to a shop for a handful of things I don’t feel like doing myself and I’ve tended to lean towards Meineke, because my experience has always been awesome. These guys were no different. They communicated exceptionally, let me order my parts online and dealt with my whole fiasco. After my work was done, they recommended I return some of the parts I purchased, as they just weren’t necessary. I will absolutely be calling you guys my shop from now on!
Great experience with the crew at Meineke! I had them fabricate my custom exhaust on my 2010 Audi A6. Dave is a great guy and car enthusiast. Dave even offered to drop me off at home if I didn’t have a ride so I didn’t have to wait. Jimbo did a exceptional job on the exhaust. He’s an old school exhaust guy and is very particular about his work. He went above and beyond what I would have ever expected. He’s also very knowledgeable! He gave me some future ideas for the rest of my exhaust. I will be coming soon to finish off my exhaust projects! I would recommend this site to anyone that needs work done. They are super friendly and won’t steer you in the wrong direction. A++ service!
David and team did an absolutely amazing job and I can’t thank them enough. I had self helped a fix on my car but I couldn’t get it to work properly. They diagnosed it as a computer reset problem and fixed it dirt cheap and were extremely helpful throughout the entire process.
I had an exhaust install and they did a great job. I was told exactly how long it would take and how much it would cost. Got my car back exactly within the time they said.
Everyone at this place is so awesome and professional! David is the absolute best, they are lucky to have him there!! I will most definitely be coming back for all of my needs. It was great, honest service ☺️☺️
Definitely a little pricey, but not unreasonable. The work was done incredibly fast and the parts have a lifetime warranty. I will definitely be using them again.
David was excellent with the service of my car He went above and beyond helping me out and Im truly grateful I would definitely recommend his services. Thank you so much I will be a returning customer.
These guys were very professional. I had an ac repair and complete vehicle tune up including all fluid replacement and flush on my silverado. The work was on time and they kept me updated with photos with everything they did. Definitely would recommend this place.
I would 100% recommend this place! They are trustworthy, knowledgeable and professional. The price of my repair was upfront and more than fair. I brought my Jeep in for an engine repair on a Saturday. Because they are closed on Sunday and I was driving back home from out of town they worked late hours to get me back on the road that evening. They kept me well informed of any minor price changes with needed repairs, even sending me pictures to help me understand.
Most honest, professional, and fair business for car care in the entire Charleston - North Charleston area. Dave was courteous, caring, and professional. He gave me the best parts for a great price, I would refer this company to anyone and everyone that may need car care. They did not try to add on extra fees for unwanted services, they were not sketchy in any way. As I said they are the best garage and automobile experts in the entire area anyone in need of car Care should stop by and see them. I know I will from now on.
Manager Dave did everything.He was very upfront and the price for repairs was reasonable.I think I will be coming back for all of my future automotive repairs or needs.
David at Meineke was great, he was honest and the mechanics did great work. Meineke has been my go to for years.
The guys at Meineke are great! My car A/C was broken and the car was so hot. I called the store and dropped off the car 30 minutes later. It was fixed within 3 hours. They kept me informed about what was going on. They only performed necessary services and did them at a great price. As a 21 year old woman I fear going to a mechanic but they made it easy and understandable.
Was referred to Dave by a family member. Dave was very informative on what was going on with my car as well as what I really needed done. He made sure he didnt cut any corners and kept it real with me. He also allowed me to use his personal vehicle until my car was completed. Im so satisfied with the work that was done on my car that Im bringing another vehicle!! A big shout out to Dave and the staff. You guys ROCK!!!!
Beyond amazing experience getting my SUV worked on. The guys were great at explaining all the work they were doing and made sure to stay in communication with me regarding the repair. I found a diamond in the rough and I will be recommending them to everyone I know. Great job guys!
These Guys are wonderful. Checked on what needed to be done and gave me a price up front. And had my car done in two hours. When I left car running smooth. Def coming back.
I set up my appointment in a few minutes on Meinekes app, left my work truck in the lot and dropped my key in the box. They were quite responsive to phone calls and did the repairs quickly at a fair price. This was a relief to me, as Im from out of town. Id use them again
I have gone here a few times for little minor fixes since I moved to Charleston. I have encountered very knowledgeable mechanics for the most part. I never write reviews online good or bad because it’s a waste of time but the young man I spoke with today was beyond rude. Even as I went to write this review I saw that other people that had anything negative to say about the company was responded to in a very snarky unprofessional way. I get that customers can be aggravating, but kindly educate them instead of responding both in person and online reviews like a defensive teenage girl. I’ve never had issues here in the past, but as of right now I am disappointed with the unprofessionalism and “don’t give a care” attitude. Took my truck somewhere else and got much nicer service.
I cried when I got home. Because if it wasnt for Dave and his team. I would not have made it back to Columbia SC. Thanks for staying late to make sure me and my family made it home safely. And I appreciate you guys so much right now. Thank you Thank you. And thanks for keeping me calmthrough this ordeal. Because if it wasnt for you guys. I would not have made it home. Thank you again.
David was very kind and communicated every step of the way during my car repair. I will definitely be taking my business there from now on.
Did I go to some wrong place? this place was the worst... Was told that appointments are basically useless because theyre always so backed up. Was told that my 5 pm oil change would be ready for pickup at 8 or 9 pm... First and last experience with meineke for sure. And the parking lot is just littered with cars/uhaul/school bus?? Can barely move around the place.
They were very professional and knowledgeable and they kept me in the loop about costs and repairs. The one with the Superman shirt was very funny and courteous. I definitely recommend them !!!!
They did an amazing job! They stayed over just to make sure my car was safe and ready to go! 10/10 recommend them for sure!
Owner Dave was awesome and worked with me on a quick turn around on my A/C.
The guys at Menieke always do a good job when I have a issue with my vehicle. Theyre fair and move with a sense of urgency. Definitely recommend!!!!!
Meineke off Ashley Phosphate is incredible! David provides top tier service within an extremely timely manner. David is honest, trustworthy, dependable, and personable. Honesty especially is huge, especially within the automobile industry. He updated me the whole time my car was being worked on. He provides incredible service at competitive prices, and he is easy to approach if you have any questions or concerns. He has earned a consumer for life! Keep being awesome, David! 👏👏
Replaced both front bearings swap and got it completed by the time I got out of work. Great staff
I just moved here from Jersey and had a good mechanic I could rely on. After being here for a few months I had some car trouble and reached out to Meineke since they were close to my new house. The owner Dan was exceptional! He was very personable and fixed my car within a day. I found a mechanic I can rely on! Great job! I will be a forever customer.
The team at this location really helped me out of a bind when I got a flat tire while traveling. They figured out how to squeeze my car in even though they were busy and I was able to get back on the road to head home right on schedule.
If you ever need an Uber/Lyft inspection, or anything at all, please see David here at this Meineke location!! They are absolutely wonderful!!!
They employees at counter were nice, professional and the service was great .
My Nissan dragged them with one problem after the next but David made sure he communicated, sent reciepts and remained professional in Im sure an aggravating situation. I would recommend anyone to go check them out. Thanks David and Meineke family.
I had gotten my AC recharged at another Meineke location and it started blowing hot air again after two weeks. Took it into this shop kind of late in the day and they were able to diagnose the faulty part and get it fixed at no cost to me, and done within a couple hours.
Nice, fast, honest. Willing to work with you on payments always finished in promised time frame a d very professional
Service was fast and straightforward. They sent me updates with pictures throughout the process. Would recommend and would definitely go back.
Knowledgeable mechanic, good guy. Will be back if I have other issues
The meineke in Florida messed up when replacing my breaks on my Mercedes (apparently those cars are trickier) and I moved to Charleston a few days after they had done the faulty replacement. This location was incredibly helpful, they fixed the mistake and did so in a very short amount of time. Im not hating on the Florida meineke because everyone makes mistakes but wanted to highlight the amazing customer service at this location -- thank you!!!!
Great customer service!! Dave was extremely cool and professional. He communicated with me throughout the entire process of fixing my car to update me of all issues. He made sure I was aware of everything by sending me pictures of all work being done to my vehicle. He waited until to he got permission to proceed with any new work that out of the scope we discussed. I really like the way he communicated everything with me. Also, the lobby was very clean and tidy. If I had to stay with my car while it was being fixed, I felt that I would be very comfortable waiting in the lobby to do so. I’ll will definitely use this location again for any car maintenance I may need in the future.
I unexpectedly had to pop my vehicle in here a couple days ago. It has been a struggle with the car to try and figure out what was wrong with it as the computer was being ornery and would not connect and these guys have been nothing but kind and helpful, going above and beyond to make sure I got taken care of. Cannot recommend their customer service enough!!!
Nice people, great work, and they got me a fantastic price on my muffler repair
I am so impressed by the professional service I received. The car was finished ahead of time and the services performed were of the highest caliber. I have a new car man! Mr David Paulson is the best! Thank you for everything! Vicki Harding
Always a pleasure working with these guys. They are the best mechanics Ive experienced; extremely thorough and very fair. They keep you in the loop through the whole process and dont do anything without your approval first. Overall 5 star experience.
Straight forward. I respect honesty
These guys have always been great with my wife’s and my vehicles. Easy financing options too even if you don’t have the best credit rating too. Thanks y’all!
Great place to go if you need honest and reliable work done batman is the best thing there he explains everything and makes sure to have the best price available. A five star guy.
Super awesome people and genuinely want to help you out!! Would definitely recommend going to them!!
Competitive prices, good time management and customer service. Good communication too. Turned my wife’s clunker into a driving beauty. Replaced the radiator with ease
I never write reviews. In my case though, it was such an extraordinary experience it merits one. I needed an oil change before I went on a road trip with my family that afternoon - 14 Dodge minivan - 88k miles.David called me into the back to show me that it was 2 quarts lower than it should’ve been. “There goes my day” I thought.A valve gasket needed to be replaced - I was only there for an oil change. I’ve been gouged by mechanics before - and I think he sensed my suspicions, so he took the time to show me where the leak was, and the mechanics of what were happening.I had other things to do. My kids needed to be picked up from school, my wife had a appointment at the salon, I had errands to run before going out of town...David reworked the schedule so he could get the van in and start working immediately - had the parts ordered, and a price to me in less than 5 minutes time. He was even kind enough to let me use HIS personal vehicle while mine was being worked on to limit my inconvenience and still allow me to complete all my errands. I was impressed. He said” You’re trusting me with your vehicle, so I’m happy trusting you with mine.”About 4 hours later, he sent me a bunch of pics of the old vs new parts, so I could see what was really happening under the hood and why the work was necessary. He gained my trust. He was honest, personally very helpful, and professional. He kept me updated on timing, and solely thanks to him - my day was barely inconvenienced and my family and I can proceed safely and with confidence on our road trip. This was well above and beyond the quality of service that I expected. I was actually considering going to Jiffy Lube earlier that morning. I’m glad I did not make that choice.Thanks, David - you’ve earned my future business and my trust!James Guidry
I went in today to get an oil change and wow. I can’t express the customer service, pricing, professionalism and efficiency of this specific, Meineke. David was so personable and worked with me and got me in and out in less than 30 minutes. Gave me an amazing deal on what I needed and even answered several other questions regarding my vehicle, I didn’t have the answers to. I even tried as a woman to diagnose my own vehicle with needing a front end alignment and David who was very knowledgeable said my vehicle absolutely did not need one and he was right. He could have lied, like most mechanic shops do and tried to upsell me and I would have been an easy target because, I’m the one who brought it up and he was so honest, which is unheard of in this day and age at any automotive mechanic shop! He has earned my business for life. I will be recommending this Specific Shop to everyone, I know. Look no where else if your looking for Integrity, best pricing and amazing Customer Service.
I am so impressed and grateful for this Meineke location on Ashley Phosphate Road. I got a standard oil change a few weeks ago and they told me that my CV axel was pretty torn and needed a repair. I searched around and this place definitely had the best price. So I called them at the beginning of the day to ask if I could drop my car off for them to take a look and let me know how much it would come to. They got me in immediately, called me within an hour about the diagnosis and cost, and assured me I would be able to pick my car up that same day. They did all that and I was actually able to pick up my car within about 3 hours of that diagnostic phone call. When I picked up the car, the bill was actually less than the original estimate! They really took care of me. I will be going back to them for all my car repair and maintenance needs. Jake is the gentleman who worked with me and he was great to work with. Very professional and very courteous. Cant recommend them enough!
I had to take my car here because my check engine light came on and I wasn’t exactly sure what was wrong with my car. I chose this place because I saw a lot of great reviews for it, now I know why. They were fast, honest, and extremely professional. I would highly recommend you get your vehicle serviced here if you need work done.
Let’s talk about David at the front counter, super friendly and a good salesman by the way. I came in to get my brakes done. He convinced me into an oil change too! He took the time to answer all my questions. All around the experience was pleasant. Can’t forget to mention the turtles, good entertainment there too.
These guys stayed late to get my car fixed on the same day it broke down. Not only that, but they were extremely professional, did a great job, and were a pleasure to work with on a day that was otherwise a complete nightmare for me. I dont think I could be convinced to take my car anywhere else.
David was the professional that I spoke with. I wanted a quote on work I needed. He asked me to bring in vehicle and they would take a look at. I gave David permission for them to repair vehicle. I did because that Ford dealership wanted way too much. I would recommend.
Took care if my daughters car. Great service and professional. Would recommend.
Helpful and friendly staff and mechanics, and good service overall. Will go back for sure
A summer month with no A/C sucked,they fixed it, gave me a military discount. Thank you.
Service is awesome they get the job done fast and I like how Dave showed me pictures compared the old vs.new what going on with my truck it helped me get a better understanding what the problem was
Outstanding service at a fair price. They fixed a minor issue for me and charged me $0. This was a loose connection at the battery terminal that was causing my car to not start. Not being a car-guy this raised my anxiety level. I called, did not have an appt, they worked me in and I was back in service in less than an hour, quenching my anxiety. Thank you.
Dave took great care of my vehicle. Had a wheel alignment issue that I’ve been dealing with for months, had alignments done at other places, but nobody else got it right. Thanks guys!
I will return with any problem I have going on with my truck. Truly professional service.
It took 2 days to get a diagnosis on my vehicle. No one called to give me any information. I had to call to find out what was going on and the person answering the phone was rude, the person on the office was rude. I received 1 phone call from the technician who service my vehicle and because he was very polite I continued with the service but I intended to pick up my vehicle and wait to send it to the dealership. I didnt receive a call telling me that they had serviced my vehicle, once again I had to call and speak with the same rude individual. While I understand every business is run differently I am very certain that I will not use this business again.
Incredible service, with a smile and a genuine concern with each guests needs and does best to accommodate. Expect to wait a bit or leave car due to great service high customer volume and praise
They were courteous and fast. They said it would take about 45 minutes and it ended up being about 20 minutes. They let me know what else needed to be done to my car but did not hype it up or pressure me to do it right then. They also let me know they could finance repairs with no interest. Really nice people.
Amazing work!This review is overdue, but it has to be said: these guys did an outstanding job. Its been three months since i brought my car in and its been running smooth ever since. Dave was super helpful and understanding.If youre having car problemsMeineke in Ashley Phosphate is the place to go!!
David assured me he would get to it as soon as possible. In fact stayed late to get work done and showed me what all they did. Appreciate David and the crew for busting tail to finish up.
I spoke with Dave at this location to setup a CV axle replacement as well as some general maintenance. He and the rest of the workers there were attentive and knowledgeable, keeping me updated as they worked on my vehicle. Great service all around.
Outstanding customer service during experience AND after with heater hose car temp concerns! They even got me an Uber ride home when i had to unexpectedly leave my vehicle for repairs
Completely professional, had my truck towed in Saturday and got it back today. Completely fixed everything that was wrong with it and then some. Very reasonable and quality work. Would definitely take it back for them to work on again.
Had appointment scheduled for 3:30 pm on a Friday for a transmission line leak. They got to it RIGHT AWAY and it was done within the hour! Fast and FRIENDLY service! I will go back to them for my car repair needs!
I had been ripped off by MIDAS previously. Went in for spark plugs came out a vacuum leak. I took it Meineke located off of Ashley Phosphate they were very professional and understanding. They got to the root of the problem and when my engine light came on again they told me to bring it back I did as a result we summed up prices for further work they even offered a credit card when it became unaffordable. They were on time. Thanks Meineke I have to come back for more repairs that is for certain!
So I presented this place with an impossible problem, and they absolutely delivered.Pros: They were professional in work, incredibly negotiable in price, and overall just extremely helpful. I had a half finished odd job that they worked with me on, until we were crystal clear on what they were doing and what it would cost.Cons: none, every step of the process was beneficial.Overall: They didnt try to push more maintenance on me, they didnt try confusing me with car talk, they just performed the service and gave me my keys back with a smile. 11/10, I would trust these guys with anything.