Took my truck in to get a 2inch level done and a set of Toyo Open Country AT 33s. Leon was very energetic and made me feel comfortable and excited to be there. I dropped my truck off at 10am and picked it back up at 2pm all ready to go. Guys thank yall so much the truck looks amazing.

Leon is the best! He is the man with the plan to get you back on the road. His friendly advice and quick service is always on point! He has the sharpest team too. Those guys have all worked on my vehicles that Ive been taking there for years. I KNOW we can count on him and that makes being a car owner a little less painful! THANK YOU LEON!!!!

Have had absolutely nothing but exemplary service from here each and every time I go. Leon is truly the nicest guy and very accommodating and straight forward. I can not recommend enough.

Great experience. Was able to use my coupon. Didnt take long at all. Will definitely recommend this shop to anyone I know.

This location is wonderful but i would always say before you go always book an appointment because it’s impossible to just roll in and get your car worked on because the gentleman are always working hard and booked. The customer service is the best they are always willing to help and see can they solve your car issue. Very professional and courteous

Great guys!! Super professional and took great care of my truck

Yes I went to Precision Tune on JFK about 8 May 14th Ive never been treated so good in my life he is wonderful he told me things about my car I did not know what I should do about them he needs a race he was polite and very busy but he took the time out for each customer to give him special attention you need to send them a letter of some kind and tell them they are doing a great job my name is Melanie kid he is great I just wanted yall to nothing you can trust him hes honest thanks a lot

Leon is amazing! He always goes above and beyond every single time. You guys are lucky to have him!

Staff was friendly and helpful, and it didnt take them forever to fix my brakes. Previous services Ive had there include oil changes, which were also relatively quick.

Great service. Leon was super friendly.

In and out for an oil change. Great service.

Such a vastly different experience from the other one near cantrell! They got me in and out within 30 minutes, and gave me wiper blades to go cause mine were still good.

Love the guys attitude in there. They get you in and out.

The staff here are so helpful and respectful. They’re very knowledgeable about vehicles and never try to trick me when I bring my vehicle in. They work quick and hard and offer great deals for anybody needing work done on their vehicle.

Friendly employees, quick service and they give you a run down of what they did and what you may need in the future. JFK is a busy street most of the day, so it may be a bit hard to turn into the business if you are on the opposite side. Otherwise I have no complaints.

The staff is nice,dependable, and just overall excellent everytime I go there.

I went and used a Groupon and got an oil change a few months ago. I went back this week and the guy refused to honor the Groupon, he was rude, condescending, argumentative, tried to tell me I didnt use the Groupon I used a few months ago. I brought it up on my phone and showed him and he was still rude, said the previous visit shouldnt have used the Groupon. I left and now have to try to get my Groupon refunded. Me and my family will never use this place again

After trying Jiffy Lube (excellent service) and being told I had a loose drain plug and they could not assist. I was advised Precision may be able to assist. The lot had quite a few cars there. I was 5th in line at 8:00AM. I did not get names but every single mechanic was observed talking with clients, treating others with respect and just good people. I am so very pleased with the service I received. The gentleman at the counter advised me it would be maybe an hour and a half. He was true to his word. By 9:19 AM my car was done and I was walking out!

Very polite staff. Reminder you must make an appointment.

Fast friendly affordable

They do everything right at the NLR location! Great knowledgeable people that will Do the right thing! I wouldnt ever take my car anywhere else!!

It was a great experience. They got my 4runner in change the oil in no time. Thank you Precision Tune. U stand behind your word and work.Cliff Bennett

Great people and very knowledgeable.

I would recommend this location to any of my friends and family. Leon, the manager, went above and beyond to make sure my vehicle was fixed in a timely fashion and gave me updates all along the way. I felt like he treated me like family, even though we’ve never even met in person. Customer services like this is so rare, especially for a national shop.

I am very pleased with the auto service of Leon and his crew. Always courteous n professional in dealing with all of his customers. I wouldnt hesitate to recommend this Precision Auto Center.

They were fast!!

They are the BEST! Fast, quality service!

The staff was very friendly and the oil change was performed quickly. They were awesome!

Great customer service and very friendly! Will come back and recommend!!! :)

Management is great, answer all questions that I have.

Leon and Stuart were wonderful to work with. When my wheels seemed like they were out of balance after having been balanced at the shop, he told me to go ahead and get them balanced while I was on my trip and hed refund me the cost. They ended up refunding the entire visit. They do it right or they stand by their word to make it right. Ill definitely come back!

Save your time and money, keep driving.Response for Darryl, Area Manager of Precision Tune:Darryl,Your response is appreciated but much too late. I have taken my car to someone else who did a thorough diagnostic and found that i did not need a new compressor, fan, relays or anything like that. In fact there was no leak in the freon (system was checked with dye also) and there was only half freon in there. This problem has been resolved and there is no need for any other responses. Thanks.

Friendly staff and was in and out for my oil change appointment in and out in 20 minutes.

Fast and friendly service. Got a coupon from Groupon. Very good deal.

My experience with Precision Tune on John F Kennedy Blvd N Little Rock Ar has been always STELLAR. Best folks in the world. I have been going to them for years and will continue to do so. Love you guys!

I was immediately greeted and coupon applied.Customer service 💯 I was literally there less than 30 minutes and I paid the extra $4 to have tires checked and adjusted and all my fluids checked and replenished. Great deal!!!

Love this place! Theyre honest, nice and reasonably priced. 😁🥰

I have been coming to this location for years... After several bad experiences, I decided to go with another company. The bad experiences had nothing to do with the technicians. The work is always quality. After many attempts of trying this location, again, one of the 5 attempts was successful in making me feel like a valued customer. Every other attempt upset my mood and had this momma so frustrated, that I almost left a horrible review and called corporate. The manager almost had me in tears on more than one occasion... This being said, my fifth and final attempt was today... This is the first time in YEARS, that Ive felt appreciated as a customer. Leon is wonderful!!! His customer service skills are of kindness and concern for his customers. He is putting his heart into this and you can tell. We very much appreciate him today and will continue to, as long as hes with your company. I thank you for making this change!!! As for today, I know I will be walking out with a smile on my face. Instead of a tear in my eye... Good job guys!!! You couldnt have picked a better representative for your company!!!Signed,Tired, yet happy now, Momma

Great service. Staff very friendly and helpful. Only reason it didnt get 5 stars is because if you dont make appointment wait time is substantial.

Ive used them for routine maintenance for a year and a half now, honestly if it were not for the fact that the service once they get to you is very well done, this would be one star that said if you are not first in line and early to get there they will pretend you dont exist (no hello, no wave, maybe a mean look). I just spent my second visit waiting 30 minutes to just get my oil changed waiting on a lady to check out, the guy on register types with one finger each (which is not bad just unprofessional since they are his middle fingers), and goes in and out like he cant remember what is being done to your vehicle. If you like very good service to the vehicle and have 6 hours to kill for minor stuff go here prices are fair, otherwise go elsewhere Im now looking for a new place to get my oil changed since my time is valuable.

Very professional, courteous and on Time.

Very professional friendly Quick Service just an amazing crew

First of all, I like the fact I dont have to have an appointment. The staff at this one makes you feel great when you walk in the door, appointment or not. The staff is friendly, professional and fast. I feel they genuinely care about me and the safety of me in my car. This last visit (2 days ago) they found a frayed belt that everybody else had overlooked. I was most thankful for that. Plus, they quoted me one price (which I accepted) but it was actually a lower price, which they informed me on, instead of just ringing up the higher price. Now THAT is great customer service. As I walked out, they said goodbye and hoped to keep my business. Not a problem. I drove almost 15 miles to get there, while there is another oil change shop just down the street from my house. They forever have my business and my thanks.

The whole team there was awesome! They took excellent care of me and my car from start to finish! Even providing a ride for me to work, as well as returning my car to me while I was still working. I for sure have found the people who will be taking care of my car from now on! Thank you to the entire team there in NLR!

The manager on duty was very nice. He honored our Groupon voucher with no issues and we were able to received everything we paid for which included an oil change with free wiper blades. My only complaint is the waiting area was extremely hot. It was 100 degrees outside and 90 degrees inside. That was ridiculous to have patrons wait for their cars to be completed in such a hot environment. The manager stated he has asked the company for tint on the windows to keep the waiting area cool however they have not complied to date. Shame.

I always get good and fast service on my car.

FAST in and out oil change. They were done before I finished a cigarette.

The employees are very nice and knowledgeable. They let you know what else is wrong or needs attention but dont push it on you. Pricing is also very reasonable.

The crew at the JFK store is the bomb! Always kind, helpful, and accommodating, and they know their stuff. I highly recommend them!

Best shop in north little rock. Leon and Dennis are very professional and honest. I highly recommend this place

👍

I’ve tried to schedule an alignment to be done. Both central Arkansas locations equipment to do alignments is broken. So I called the location on the Air Force Base and their equipment is fine. However when I got there. They informed me that they don’t honor the Groupon! I’ve been informed that it’s been months since they’ve let corporate know about the equipment!

Excellent service. Staff very friendly. Service Tech Larrylee always has a smile on his face and he knows his auto business. The other staff and management are great too.

Great experience! The gentleman working the desk was very kind and thorough during each point of contact. They had me back on the road the same day.

You better get there WAY before 6 if you want your oil changed. I tried to take my car in at 5:15 and they told me they were closed. The one in WLR is much better.

Good service and hospitality!

Fast and friendly service for my oil change!

Leon was super helpful and very transparent about pricing. My oil change was cheaper than most places. There was a bit of a wait because they were only doing on car at a time, but the information he shared with me made up for it.

Great work and very fast service!! Wonderful customer service!!

They changed my rotors, brake pads, my oil, and two air filters all for less than $450. and got it done in less than two hours. Amazing service and price. i couldn’t have picked a better place to bring my car.

Great service

Our first experience was fine. Second experience was not great. They were rude and left our glove compartment off of its hinges with our stuff all over the floor mat. They were supposed to have aligned our tires but our mechanic friend said they didn’t even try. Would not recommend this place. Sorry.

The service tech went above and beyond to help me with my service. I cannot thank you enough!

I love this location. I’ve been going here for about 10 years and three vehicles. My new car requires a more expensive oil change, he saw my hesitation and suggested Groupon. I did it and saved a lot. THANKS SIR!!

The people are so friendly! Fast too. Definitely going back!!!

Usually able to get in and out quick. Kind staff. Rarely get the upsell.

Absolutely wonderful service.

Best Place to get oil change tune up brakes or anything!!!!

I usually have nothing but good things to say about this company. Theyre qwick, efficient, and courteous. This last experience wasnt so pleasant. With that being said, I will use them again unless I end up with bad service.

LOST MY BUSINESS! I became a regular, until I needed radiator work done. I called the one on JFK and the manager TODD, he said they can do all I asked and was friendly. However, when I got their he was rude and claimed I didn’t speak to him and he didn’t know anything about doing any type of work on radiators (even though it says in their list of services) and kept claiming I never spoke to him. Must be another worker with the exact same name and voice. But never again will I do business with someone so rude and unprofessional.

It never gets old

EXCELLENT this place definitely treats each CUSTOMER like royalty from start to finish!!

Best place to take your car!!! We are traveling across the country from California to North Carolina started having problems, these guys are so nice and friendly!! Fixed my truck fast and we are back on the road! Thank you guys your are the best!!!

We live it. Fast and quick. As well as Internet connection wonderful surroundings a little shopping while you wait. Thank you so much

Precious tune is a place a good place to get your car service they are the best 😁

Always a pleasure when I go here

I love this place. I always get in and out in a few minutes and the guys are so nice. Excellent customer service.

If I could rate this a zero I would. I called this place a few days before my boyfriend and I even went up there for our Dodge Charger. This guy told me that they would do an alignment for our car and I didn’t have to make an appointment it was just first come first serve. So a couple of days later we go up there and they had one person there, we walk in and the guy doesn’t even greet us, he just looked at me and said I’ll be right with you. He ended up telling me he didn’t know how long of a wait there was, couldn’t even give me a estimated time or how many customers were even in front of us or anything. No information. Was honestly really rude and could tell he could care less for our business. We told him okay we will just go somewhere else and he began talking again saying how he try’s to keep his guys busy and how he can’t help that, but he can help how rude he was being. TERRIBLE CUSTOMER SERVICE!!!!

The front desk personnel is very articulate and courteous. The service is good and prices are reasonable. The wait is average 45 mins. No complaints.

Do go there for a/c after a few months it leak out and had to pay for refill they are crooks try sell me a radiator for 700 . 00 buck the radiator only cost 200 hundred was the worst choice come here

Leon is the best mechanic in town. Honest and dependable. Go out of my way to bring my vehicles from LR to his shop in NLR.

Horrible customer service. Let’s just say they’re not too fond of darker complexion customers. As soon as I walked in the door one of the “technicians “ if that’s what you want to call him. Started over talking me and being flat out RUDE. No wonder I was the only car in their parking lot. Taking my money somewhere it’s appreciated.

It was great service. They told about problems that they found and gave me quotes. He called me when job was finished which allowed me to shop.

They found an oil leak, which I will have my mechanic check out

Like a place where you go in and its Good morning how may we help you . The customer care great and if you dont understand they will explain to you. Love this place

Exceptional customer service and the mechanics did an outstanding job on my Jeep

***DO NOT USE THIS LOCATION!!!***If I could give negative starts I would. Let me first say that I’ve been using this location for years and that I have am driving my car out of town tomorrow. The way I was treated at this location makes me question if the old stigma of woman being taken advantage and treated differently at car service places isn’t still an issue. I had pre purchased an oil change from Groupon specifically for this location. Upon arriving at 3:00 I was told that they would not be taking any more customers because all of the technicians had other obligations that they had to attend to. (There was only one other vehicle there.) I was also informed that all the technicians leave at 3:30. After asking the manger about the closing time posted for 4:00 online and the door wasn’t accurate he said “I stay until 4:00 but the technicians leave at 3:30.” He was rude and acted like I was asking for so huge favor for them to do the work I had already paid for. Once he told me he would not do the work I asked about a refund for the purchase I made and was informed that Precision had nothing to do with Groupon and that they did not issue refunds. He turned away at least three other customers who where leaving when I arrived. The manager suggested that I try calling the location on West Markham to see if they could do it for me but then told me they probably wouldn’t. THANK GOODNESS I DIDN’T LISTEN AND CALLED THEM. The manager at the W. Markham location not only told me he could get me in but he also apologized for the way I had been treated at the JFK location. I WILL NEVER USE THIS LOCATION AGAIN!!!Update: I got in touch with the corporate office regarding this issue. The manager named Darrell contacted me. He was very rude and started the conversation with making excuses for why they did what they did. I understand that shops stop taking customers at a specific time but I also understand turning away business. I hope the franchise owner understand that this company is allowing them to loose large amounts of their money.

One word, Dave. Dave keeps me coming back with his honesty and Best prices in town dont hurt either .

Nice and friendly staff. Good fast service .

I appreciated the kindness of the manager and the quality of the service, especially for the price!

Fast, friendly, and good prices. Always in and out quick.

Took vehicle in for repairs. Witnessed the poor customer service. Our vehicle still has the issue that they charged us $400 to fix.

Great experience!

Customer Service could stand more training in courtesy.

My husband loves going here. Awesome customer service!!

Quick in & out service. My new oil change place

I normally go for my Oil Change and I never had to wait more than 30mins

GREAT CUSTOMER SERVICE! NEVER A BAD EXPERIENCE! 👍🏾👍🏾👍🏾

In an out quick

Very quick service. In and out in fifteen minutes.