This place is AMAZING. My heat stopped working and I was told that the part needed to work properly was back ordered 2 weeks out everywhere. The part was delivered at exactly 2 weeks, I have a very busy scheduled and Josh worked with me. When I came to pick up my vehicle I was told that the part that was delivered was a totally different part. Josh improvised and went out of his way to get me a similar part. I saved $600 off the quoted price I was given. Would definitely recommend!

I called on Friday and spoke to Josh. He was so nice over the phone which is rare in this kind of business and he told me to stop by today at 10am Monday for Tire Rotation. I was greeted by Josh and it was the same spirit as over the phone. He gives you that soul food kind of feeling meaning he was kind, attentive, and HONEST. They performed the tire rotation quickly price was same as we discussed over the phone the Friday before and all the workers were very professional, honest and very very respectful. So hard to come across people like that nowadays. So glad I found this place for future car maintenance. GUYS WELL DONE!

The honesty of the workers and friendliness made this experience so much better than anticipated. Not only did they call me as soon as they realized my quote would be greatly reduced, but they also took the time to show me where the diagnostics of the issue were coming from and walk me through a diagram when I asked for further explanation. The patience and reliability of the team was great, and I would 100% recommend this to any one else who may have unknown car issues/ don’t know much about cars like myself.

Called to get a slow leak fixed and they got me in right away. Josh, Yanni and Maurice were a pleasure to work with and saw my issue and fixed it right away. They educated me on how they were going to go about fixing it and everything. Prices are very fair as well. Would recommend to everyone.

I had an amazing experience! The people here were so professional, kind, and took care of my car fast! My brakes are also all fixed and I have nothing to worry about anymore. Thank you guys for everything!!!

This place has a identy scam ring going on, they used my scoial security number to hire a non documented illegal imigrant who is not a american citizen who was not able to legally work in the united states of america as a mechanic, = you have to give your first and last name, your address, your phone number, your email address and when its time to pay you provide your credit card info, they enter in the last 4 digits of credit card and what kind of credit card, they know have all your information, I cant belive they used my socail security number to hire a non documented person, thats against law, if you want to take your chances here go ahead, I gave the distric manger yemi all my personal info with trusting it was safe, well they used it illegally

Warning! Do not bring your vehicles for service hear.. I was scammed out of hundreds of dollars. For services on my car that they didn’t perform or did a horrible job for example they recommended a coolant flush I agreed to my surprise the next day my car is extremely overheating check engine light upon inspection I noticed my coolant reservoir was completely empty bone dry I’m asking Meineke for for a full refund or to make it right by working on my vehicle your mess up your fix all your services and parts should be under warranty nationwide.

The manager there has an admirable level of professionalism. He was great with me and I saw how he treated an employee who was running late. If the opportunity arises, I will definitely do business with this location

We had been going here for years with Carey, and upon coming last time, found out he retired. Josh and his team were so welcoming, and he literally brought me under the car to who me what they had done, and thoroughly explained everything. He was about safety and protecting our investment in the car, even if it was an old one. He also gave recommendations for what to do in the next 6 months, so as to avoid further issues elsewhere in the car. While waiting ( in the newly renovated waiting area!) we saw several customers come in and I was so impressed with how Josh spoke with and treated each one. He was not about pushing more fixes on customers. All he said was, “It’s your decision. It’s your car.” No pressure! I am so happy with Joshua and his team. Highly recommend!!

This place has quick and considerate service. I came in for a tire patch and they squeezed me in immediately no questions asked. I even said I’d be willing to wait. 10/10 would recommend coming again just for the service

I needed to take expired plates off of my car and the bolts were rusted so the plates would not come off. A quick call to Josh at Meineke and I was on my way over for help. I have to admit I had gone to my neighborhood shop first. They told me I could have an appointment on Thursday. Calling Meineke was a great decision and I will call them first from now on. Thanks guys-I really appreciate your helpful and quick response to my dilemma!!

I was nervous about prices going up, etc when it went under new management. But the team demonstrated that they are just as honest and service oriented as the former owner. My check engine light came on, the dealership wanted $1900.00 to repair it, Meineke said all I needed was an air filter for $29.95. My car is running perfectly fine!! Thank You, you have a client for life.

Super friendly and helpful! Definitely looking forward to taking my car there with the new management.

In response to an electrical failure which occurred after hours and threatened to leave me stranded 20 miles from home, I reached out to Meineke in Northbrook. The manager,, Josh R., was alone at the shop, working late and answered the phone. With the help of anothrr motorist, we got the car running and I limped the 20 miles or so to the Meineke shop. Josh diagnosed the problem and I was soon on my way home. His willingness to stay after hours to solve the problem, his professional attitude and his training and experiences turned my miserable evening completely around .Meineke, through Josh, has earned the respect and loyalty of a most satisfied customer.

I had my tire blow out on my truck. Luckily, the shop was right there. I found the staff to be courteous and kind. They handled the repair and replaced my tire in a timely fashion. The rate was fair as well.

I came in close to closing time to get new brakes and even though they were busy, the manager, Josh Richko, was very helpful and extremely kind to stay 2 hours after closing time to make sure I left the shop with my car in great condition. Words can’t express how professional and kind they are. Keep up the great work.

1st visit for oil change service was pretty good. Yammy was kind and seemed accountable. We will experience more in the future. So far so good!!

Josh was extremely friendly and welcoming. One of the fastest oil changes I’ve ever had done to my car. Will for sure be coming here in the future.

I had been going to another Meineke and called this one by mistake. Based on the conversation, I decided to give this place a try. Not only was the manager exceptionally knowledgeable about emissions tests, but when I brought the car in, he said I really didn’t need to have the diagnostic tests done, based on symptoms. I should get the emissions test done first. There is no doubt that I will bring my car to this dealership if and when my (son’s) car does need the exhaust system worked on - probably brakes too.

They were very quick to get me in, kind to work with, and Josh was very accommodating. Will definitely be back!

Yemi was great to work with! He explained all items that needed repair and got the work done quickly and at a great price.

Very helpful and professional staff, quick turnaround & competitive pricing! Will be a repeat customer.

Josh and his team at Meineke Milwaukie Ave are 5-Star - always go above and beyond - recommended without hesitation.

The service was great. The staff were very pleasant.Waiting area was very clean and beverages were available.Would highly recommend it to friends.

I’m going to give the new management at the Meineke car care center #415 at 3402 Milwaukee Ave Five full Stars for they service!! Way to go ! Very well done job! I promise to be a loyal customer and to spread the news! Respectfully yours, Mircea and Marina Purtuc

Very Professional and they get you in and out pretty quick! Been coming for over 5 years now!!

Yemi, the new manager, was friendly and enthusiastic, eager to help. He called and walked me thru the repairs and estimate. Work was done in a timely manner. If I need further repairs, I will be going back.

Josh and his team are professional and caring ! Thank You Guys !

Probably has good service, review is solely based upon wait time and the simple fact that you have to leave your car there. Even after leaving your car it can still take hours for them to work on it. Plus if you have a flat, they will be no good because they will be booked for days in advance - in a nutshell, you will be out of luck.

Came in for oil change and got it done fast with good customer service

New management. First time being here as I recently moved but new management is very informative and made me feel very comfortable with the work they did and for future repairs they explain everything!

Very good place. I’m going to use this place in the future.

Excellent customer service very.professional and helpful I am a loyal customer from 2011Thank you so much

I called Meineke right after the holiday. My brakes were in a bad shape and making a lot of noise. Kerry called first thing in the morning to give me an assessment and quote for the work. I also had him check specific issue with engine noise. They replaced brakes in a few hours and gave me good guidance on a noise. Very satisfied with service, would visit them again.

I’ve been going to this specific Meineke ever since we moved near by 20 years ago. We were recommended shortly after we moved in as we are a family of five each driving age and all needing to maintain their vehicles. We were never disappointed with the service and more importantly his honesty and integrity. Kerry (the owner) will tell you what is going on with your car and if they can fix it or not, or if it’s even worthwhile.I would and do recommend this location to everyone.

Excellent service and value of price you pay. Kerry and his team are very experienced and skilled. This is always my preferred place to get service to car.

I asked them to check my battery and brakes while changing the oil and rotating the tires. They were very thorough and efficient

My family and i have been getting our oil changed at Meineke with Kerry for a very long time now. We have always been satisfied with the service. They are very fast and always reliable and we have never had any issues. Kerry and his team are great!

I’ve been coming to Kerry for the last 5+ years. I live in Chicago but will drive to Northbrook for all my car troubles and needs. I can always expect transparency and Kerry gives the absolute best option(s) to ensure my safety is a priority. I’ve been to other Meineke’s before & it’s an entirely different experience. With Kerry and his team, I know I’m not being ripped off, misinformed or fooled because his shop’s values are evident; diagnose the vehicle properly and explain the customer’s options. It’s a great shop, with good people led by Kerry who is an honest, upfront, wholesome man.

It was fast. I gave four stars because in website said that price for oil change 17.95, but they charge me $25

I used this place for years while under the old management and was very satisfied with the service and trusted with prices charged.Came in September to find this place under new management. The service was completed and then we found thar the charges for the part installed was 2.5 time overcharged for the cheap made one. Never we were told that the part is not original.Be careful with this place. They get you by sweet talk and overcharge at the same time.

Kerry was top notch all the way. He quoted price and saved me a few dollars on final bill.Car is quiet with no rattles. Good for an 18 year old car .He called when he was done, in less time then he thought. I would go back there in a second.

The customer service is fantastic.

Best choice for exhaust work bar none !

Been going to this Meineke for years. Carey and his crew know cars. Oil changes are $10 - 20 less than Jiffy Lube and you will get fast quality service.

Great service, clean environment.

Owner, Kerry, was very knowledgeable & fixed exhaust system at a very reasonable price. I did not have an appointment, but he took my car (Lexus ES350), diagnosed the problem & had it repaired in an hour. Recommend this shop & will go back if I need additional work in the future!

Very quick and reliable. Cheap and I trust them to not rip me off like a ton of other places I have tried! You can always trust a business when the owner is working.

This Meineke has been open for years. They are always truthful and very knowledgeable. Im always happy with their service. Thank you Jerry for such a great car service place!

I love this business my whole family goes here because we trust him! He never lets me or my family down with our cars! He’s so professional and personable and makes going to get my car serviced a great experience and I appreciate that!

I made an online appointment for an oil change at 1 PM, and showed up about ten minutes late. I also called ahead that morning to ensure that they would be taking appointments for the day. Their store hours showed that they were originally going to be closing at 4 PM, but when I showed up, they were shutting down for the day. I tried to show Kerry (the associate behind the counter) my appointment time, but he was not having it, and apologized saying that they would be operating under shorter hours from then on.It seemed relatively unprofessional that they would not publish updated times on their website and that they would not honor an appointment if they would be closing immediately after their final appointment. I also drove 35 minutes to get here for an oil change, so the fact it seemed like such an inconvenience to perform such a quite routine task turned me off from this place for good.

I have been coming to this Meineke for over a decade. The reason why I kept going this Meineke for all my car needs is because of their honesty and quality work. They are also always cheaper than the dealer and they do excellent, comparable work. Whenever I go to the dealer, they always tell me I need this or that done. Once I went to a Toyota dealership to get a 2nd key, they told me I need new brakes on all 4 wheels. I brought it at this Meineke to get the work done for fraction of the Toyotas estimate and found out I actually only needed 2 brakes done. Same way at a Honda dealer. This Meineke only does what your car actually needs. My Nissan ran up to 290K miles before we sold it and it was still running. Our Honda ran to 220K, still running when we sold it. You dont need a dealer for your car to run over 200K, you just need an honest car shop.

Very efficient, friendly, trustworthy

I stopped here today for the first time, because i have some coolant leak on my Volkswagen, the good thing it is they told me right away we dont fix volkswagens, i was never thinking that volkswagen are complicated, maybe just the name). The question is, what those guys can fix then? mercedes? bmw? i dont think so, maybe just some american cars from 90’s, which a 10 years old kid can fix.

My 2011 Corolla needed front brake pads and rotor replacement. Kerry did a decent job to provide problem statement. They did a good job to fix the replacement parts. Car is running well without any issues now.Like the honest response and quick resolve of the problem

I needed a battery replaced for my wife’s car. I was was able to walk in and they got it installed right away with no issues. I see myself coming back in the future for other business.

I have been using this location for many years for car service including all repairs.Owner is very knowledgeable, honest, nice and helpful. I will recommend this place to anybody!

I am always happy to have Meineke on Milwaukee Ave. in Northbrook work on my car. Whether it is a routine oil change or even, as they did for me, rebuilding a used SUV I purchased so it is reliable on the road, Kerry and his mechanics provide great, knowledgeable, and friendly service. They are the best!

Great team at Meineke. Professional service at affordable prices. We highly recommend them.

Kerry is the best. Always great work. Thanks Kerry.

Service here was excellent, professional, and courteous. Prices were very reasonable. I will using these guys again in the future.

I have been going to this Meinke on Milwaukee Rd since last 4 years and I find it very good.Particularly Carrie at this shop is very good in terms of analysis, estimates and repairs. There is no overestimate or undue repairs that he asks for. Once I took my car because I could see water coming on my mat from somewhere, it was very infrequent. he found that It was a clogged line with leaves that’s causing this. He cleaned it as a complimentary to my oil change service.

Efficient and professional service. Tire needed to be plugged. The mechanic took a look and fixed within minutes.

Kerry and his team are awesome. They are fair, to the point, and honest. Would recommend and go back.

Yesterday when I finished a client meeting in Northbrook, I discovered all 4 tires were low. Worried about driving back to the city, I first stopped at an Amoco station. Their air pumps werent working due to the cold, but they suggested I try the Meinecke located on Milwaukee. A very kind gentleman there filled the tires for me right away and sent me on my way. Unfortunately I didnt learn his name, but whoever he was deserves high praise for gaining customer loyalty. Many thanks!

On my 1st visit - Kerry saved me $750 in under 10 min (the cost of a dealer recommended exhaust system replacement) - after that, he refused a $25 payment that same day - well Ive been a repeat customer ever since - Hell take good care of your car, your wallet, and your conscious. If theres one thing you want in your mechanic - its someone who is on your side that you can trust.

Good people and great service! Always very helpful when I take my car in. I would recommend Kerry and his team to anyone!

Kerry and Pablo are great and very knowledgeable about the type of cars that I brought in

Hands down the best experience at any shop Ive ever had! The owner is friendly and clearly very experienced. The price was very reasonable for the repair I needed.

During a rainy holiday wknd away, we found ourselves w/flat tire early Sat.amleaving our hotel pkg lot. Next door gas station advised to go to Meineke down the street though they weren’t yet open. We left our Escape, along w/note & key.Within 1/2 hr, Kerry. the owner, called & hooked us up w/Tire Center close by. He went ahead, changed the ruined tire to our temp spare ALL @ no charge, finding the culprit to be large bolt & in spite of frozen lug nuts. After trading stories of our similar ‘good old days’we parted company, not as strangers anymore, but as comrades. Kerry went over & beyond in his caring for us & meeting our needs. I’m convinced it’s his way of doing business there.

My car died in the middle of Milwaukee ave. and would not restart. I called this location, which was nearby, explained what happened, and asked if I could be towed in the hopes he could help. He said yes. When I arrived, he looked at the car for 5min and told me he couldn’t tell what the issue was since the car was now starting. He suggested I get gas (my tank was 1/4 full). I asked what I should do if it happened again - he said “buy a new car.”I drove home terrified my car would die while I was driving, got it to my normal shop, and they figured out the issue (needed a new sensor) and fixed it within hours for under $100. I haven’t had the issue again 3 months.I understand if he was unable to diagnose or fix the issue, but he was so callous and unhelpful in his response. He could have just suggested I take it to a different repair location. Not everyone can afford to buy a new car, and it’s scary driving around thinking your car may die at any moment. This was my worst experience ever with a car repair.

I backed into a high curb and my muffler pipe broke away from my muffler. They showed me the problem, said He could weld It no problem. Badda bing I’m back home within the hour chillaxing in my pool.

Needed a new battery and terminals installed. Service was friendly & quick! The owner Kerry was very informative!

I like the owner, he’s very experienced. Reasonable prices. Great and pretty quick service. Great oil change place

Called the day before re. exhaust noise. At the time of the scheduled appointment I told Kerry I neded to have the car back sooner than planned. He said no problem he would work it out. He did. I had the car back ahead of my schedule .. Excellent service. Have always had excellent service at this location.

We have been bringing our entire family of 5 cars here since we moved here 13 years ago. Kerry the owner is reliable, does great work and most importantly, an honest mechanic! Many times we have come and he said it was a warning light, just needed resetting, no charge. Check the brakes as they are squeaking- they are fine. No need to do anything. No charge. And when something needs fixing, I trust him implicitly as does our whole family. Our kids come from the city for Kerry to fix their cars. Everybody should go there!

Kerry and his team always take care of me! They are very honest and can always fit me in. Thank you!

Very very good service each and everytime I go to get my oil change. I always go back and its the place I go for an oli change for my Nissan. I highly recommend this Meineke location.

Quality work and very professional.

I had a very good experience with Meineke Car Care in Northbrook. Kerry called me very early the day I dropped my car off, with the estimate. I only needed a small part of my muffler replaced. My car was ready by 11:00am the same day. I will definitely recommend his shop to my friends.

I absolutely love this auto repair shop. The mechanics are very friendly and honest. Cant take my car anywhere.

The Owner Kerry Is The Most Honest & Person I Have Ever Met, I Hsve Been Taking All My Vehicle’s There For Over 20 years.

My tire flew off on the eway......NOT GOOD

Very accommodating in scheduling. Great service and quite reasonable prices.

Honest and quick service with fair price.

They didn’t give me a diagnostic on my car problem the manager say to me that he couldn’t find the problem ! Very unprofessional !!!!!!!

Best place to visit incase you have any issues in you car. Best quality work,helpful people, affordable price. Overall best experience you can get.

The owner, Kerry Friedman, is one of the best in the business.

JOB WELL DONE. Very happy with service. Again. Brought in a ‘07 Lexus GS 350 with exhaust problems that another shop had told me would cost $800 to fix. Kerry and his crew diagnosed the problem in 2 min up on the lift and fixed it in under an hour for less than half of what it would have cost at the other shop. Good idea to call ahead to see if they have time to fit you in. Second time using them and will do so again.

Ive always felt as belonging to a big family and I trusted him.Happy customer, Marina

This place is a waste of time. Scheduled a appointment for alignment and oil change on Saturday for (today)Monday at 7:30am. I want there at 7:15am and waited till they open. Once they open the store I go in and told the guy that I have a appointment for 7:30am for alignment and oil change. He replied to me if Im leaving the car with him. I told him no thats why I schedule a appointment. He replied to me by saying that the guy for alignment is not here until Friday. Are you kidding me? You want me to leave my car with you for 5 day just for alignment? He thinks that is the only one that can do the alignment in this world. Ridiculous, unprofessional etc. Dont ever go there.

I used to go to this shop, but the last few years the quality and the customer service have lowered tremendously. Ive spent a lot of money here and gone to this shop for years for virtually any issue, this was back when Kerry cared about his customers.Today was that last visit I will have there.Very rude and just wont want to work on cars, unless its an easy oil change.I no longer recommend this shop.

Outstanding service with a fair price for the work done.

I went in for front breaks cause I had a $50.00 of coupon. Guy says oh we dont have that deal we have better deals will take care of you. Lets take a look. 10 15 min later, yeah your going to need front pads roters and you caliber might be mest up. Your $360.00 and that without the caliperI said Id do it myself. I drove it across town to my trusted Merlins shop. They where able to through on some really good pads for $160.00 out the door.And in the summer Ill go back to get my shocks done and my rotors that need to be done at some time but not now

Im usually very critical of service that I receive. Kerry and his team are very friendly, on point with their recommendations, and the pricing is better than most. I always trust my car in their hands. I dont know why others said what they said, but my experience with this company has been fantastic.

Kerry may be a nice guy but he recently quoted me $400 to replace two mufflers. I was able to get the job done for $240 elsewhere.Same Walker mufflers. I will never return to his shop!

They were very informative and didnt try to add extra cost. Will visit again

I just love Meineke here in Northbrook and my main guy Kerry.....hes been such a good help in my any car issue or bbn even just oil change which they always do on a regular basis....Kerry is a very honest guy you will love ...it has been over 10yrs now that i an having my car serviced in this Meineke Northbrook

I brought my car in for an oil change. A day later the car signaled there was no oil in the car and my boyfriend also noticed the oil pan was leaking as well. None of these issues existed prior to this oil change!!! Since it was the labor day weekend I had to wait a long weekend to take the car back to meineke to look at it again. To prevent my engine from locking up I had to purchase $40 worth of oil per day. Tuesday when I brought the car the mechanic also put 6 quarts of oil in there and stated that I would need to continue to put oil in there until I have another mechanic look at it cause they dont fix engine problems. Soooooooo now I have engine problems. I knew then my car was junk. My boyfriend looked under the car again and he noticed the oil pan wasnt leaking anymore and a new filter was also put in as well. We didnt notice one prior to them servicing the car again. Now the car alerts CHARGING SYSTEM FAILURE, BATTERY SAVER ACTIVE and it wont start at all now. I have been taking an uber to work because that was my only form of transportation. I have to junk my car all because of an oil change gone completely wrong......THANK YOU MEINEKE FOR DESTROYING MY CAR

Good quality and customer service. Very experienced stuff.