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Rosin Eyecare - Northbrook
1917 Cherry Ln, Northbrook, IL 60062, United States
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Rosin Eyecare - Northbrook
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Na
Review №1

Excellent doctors. Found the trouble with my eyesight and corrected it. Technicians did a great job helping choose new glasses. Friendly, competent and helpful.

ha
Review №2

Everyone is very nice and friendly. They know their job and responsibility. Very helpful for selection I love this office especially my Dr he has an excellent polite and loving nature

De
Review №3

I had a great visit at this Rosin Optical in Northbrook. i left very happy with new contacts and i can see great. the optimetrist was very smart and solved my vision issues. He explained things very well. i will deginately go back.

Ma
Review №4

Absolutely the worst service. Had been a customer for many years and when I needed a spare contact lense in an emergency situation, they were more interested scheduling me for another test. I offered to get a test that day just so I could get a spare lense but they were too busy and seemed dis-interested in my situation. Needless to say, it was not hard finding other optometrists in the area that would test me same day and provide a spare contact lenses. You really find out the substance of an organization in times of need. ROSIN DOES NOT CARE ABOUT THE CUSTOMER, JUST THEIR REVENUE AND THEIR SCHEDULE.

Be
Review №5

Best Opthomologist and wonderful, helpful staff

Lu
Review №6

Rosin Eyecare is the Best!!! This summer they saved my eyesight when they detected narrow angles in my eyes and sent me to the Eye doctor for successful eye surgery! We have gotten 5 pairs of glasses threw out the years from Rosin Eyecare and have always had great service, care and the best glasses. I highly recommend Rosin Eyecare!

Em
Review №7

Rosin is fantastic! I tripped over my dog and broke my glasses. They were able to get me in the next day, and expedited my glasses shipment so I had them a week later! Real lifesavers.

Je
Review №8

I have had two recent encounters with Rosin Eyecare in Northbrook: the first time I went in, Shelby was incredible helpful and patient in helping me pick out and order some new sunglasses. I also had a pair of (prescription) regular glasses that have been sliding down my nose for months. He adjusted them and I love them again!!Second encounter was over the phone, ordering a replacement for a pair of sunglasses I lost. They placed the order and within a week the new sunglasses were at my door.Thank you Rosin Eyecare!

As
Review №9

I can only speak for the Northbrook location. While I’ve had good experiences with the doctors here, the front office is always a mess. I’ve lost track of the number of times they’ve screwed up my appointments, my prescriptions, my orders. I continue to come because the doctors are good and the location is convenient, but be warned. The experience is not a smooth one.

Ch
Review №10

I have never been to the Northbrook location, but the Dundee location is where I go. I love that location because when you walk in, Armando is always happy to see you. He is extremely friendly and very knowledgeable with helping you pick a stylish and affordable frame. He will make sure to stay within your budget and still get you what youre asking for. Armando has been so helpful with scheduling things with specialist within the Rosin practice and makes it so easy. Another reason I love this location is because of Dr. Patel. She is extremely knowledgeable and will take her time with you. She also answers every question you can think of. When it comes to kids, she makes them feel very comfortable and explains everything she is going to do. She is really friendly and cares. You can definitely tell she cares about everyone that sits in her chair. I have never met a doctor like her. As long as Dr. Patel and Armando are at that location, I will continue to stay with Rosin. Those two just make my visits so painless. I tend to tell everyone about those two whenever I hear someone needs a great eye doctor and some fancy glasses. Thank you Dr. Patel and Armando!!

Pa
Review №11

I visited for an eye exam and new contacts. The store is very clean. You need an appointment to come in. The doctor was very patient and helpful in fitting me for new contacts. I also love the glasses they helped me to pick out. Very happy!

Ma
Review №12

I had a great experience at Rodin Eyecare. It is clean, felt safe and the staff was very professional. I have a complicated eye history but the doctor was great and helpful. I got my prescription, contacts and a pair of sunglasses with minimum fuss and time.

Je
Review №13

Long term customer. Great service. Great products. Highly recommend.

Su
Review №14

Always a positive experience at Rosin Eyecare Northbrook! I have been seeing Dr. Rosin for quite awhile now, and he is the best! Very knowledgeable, helpful and professional beyond belief. I woukd recommend Rosin Eyecare to anyone!

Sc
Review №15

Ive had a very good experience here since the doctor is highly experienced and knowledgeable. He was able to get me the glasses that I need

ar
Review №16

Rosin Northbrook always provides great service. From start to finish, from the friendly people checking you in to the knowledgeable doctors and associates that help with everything in between. Covid check in and process was tight and thorough. It’s always a pleasure coming here they set the bar high and have kept it that way for the many times I’ve visited. Thank you!

Lu
Review №17

My father is a sales rep for modern optical and he warned me that one of the doctors had not only given my mom a prescription that hurt her eyes but that he also convinced her that she needed a more expensive pair. I went in the first time and the doctor didnt warn me about dilating my eyes. Not only that but the prescription hurt my eyes. I went again explaining that I needed new glasses and I again received an inaccurate prescription. I went to Dr. Katz Eyecare and it was remarkably better.

Be
Review №18

This was my first experience at Rosin. My visit was professionally handled from start to finish. Extensive Covid-19 precautions made me feel very comfortable.

st
Review №19

Every single individual with whom we came into contact was very friendly and professional and very knowledgeable. I unexpectedly got my eyes examined while we were there looking for glasses for my husband; I wasn’t planning on it but found some L.A. Eyeworks frames I loved. Absolutely everything was great. We ended up not buying glasses because they do not currently offer polarized transition lenses. I would highly recommend this place regardless.

Vi
Review №20

The optician I met was very knowledgeable, and answered addressed all my concerns in one visit! She was friendly, gave useful tips and advice and provided detailed examination of my eyes in a way I’ve never had it done before. When it was time to choose glasses, the attendant was very patient as I tested several frames - and I must say they have a wide variety of frames for almost every budget. Thanks Rosin Eyecare!

An
Review №21

Very clean, prompt service, knowledgeable staff

Br
Review №22

Very professional And clear on everything thats going to happen On time. Doctor was thorough and really seemed to love his job and was happy to answer any questions we had. Procedure for lasik was quick and painless Outcome was exactly as I had hoped. Would definitely recommend

je
Review №23

Worst customer service and quality control.Long wait for progressives and then they had been ground improperly so another wait for them to do it right.Nose pad came off. We dont have those nose pads. We can order you another pair of frames!

Ph
Review №24

Ive had my last four eye exams here and found the staff to be friendly and efficient. The doctors performing the eye exams were thorough and they listened carefully to my concerns. I would recommend them with no problems.

Su
Review №25

Doctor was great. Very helpful. I broke my glasses and was able to get in that day.

An
Review №26

I went in yesterday to figure my annual appointments and the woman who helped me was so very helpful! She spent ages figuring out the appointments I already had and then changed them. Thank you!

Ja
Review №27

Dr Digola is the best! We dont even live in Illinois and yet no matter where in the world we are, we make it a point to come see him every year. Love this eye clinic!

La
Review №28

Dr. Jonathan Rosin, personally, and the entire staff in Northbrook, as well as other locations, have worked very hard to help maintain my vision for nearly 20 years. Despite medical- and age-related issues, I’m grateful that they’ve repeatedly saved my most precious sense.

Ra
Review №29

Dr Silverstein was prompt and friendly she answered all my questions and made sure my contacts were ordered and delivered in a timely fashion!

Ma
Review №30

As per usual Rosin took great care of me. The entire office was so sweet helping me decide which glasses to pick! I really appreciated it!!

Go
Review №31

My wife researched Dr. Rosin and had set up this appointment. I had seen other eye doctors before and was quite apprehensive on what to expect. I must say this operations at Northbrooks completely surprised me from the front desk, assistant nurses to Dr Rosin himself. They were all extremely professional and they all had great attitude that made me feel that I have been to this place many times. Thank you all of you to have made my visit pleasant and happy.As for the operations itself, they have state of the art test equipments that I have never experienced before. Dr. Rosin was simply awesome ... he was very personable and took good time to explain to both my wife and I the current state of my eye and offered very sound corrective actions. We did not hesitate to make our decision that he will be doing my cataract surgery.Anyone looking for a safe and reliable eye doctor... go no further... Dr Rosin Eye care is the place.

Al
Review №32

Rosin was part of an on site program at my place of employment.They sent the wrong prescription to the eye glass manufacture so I got the incorrect glasses. I went to the office in Northbrook and they got the correct prescription and said they would rush the order through. After 3 weeks I contacted the manufacturer who said they just received the order and it would take 10 more days so I should get by end of September. My eye exam was in July. I called Rosin and they said they miss typed the email address for the new order. I would have thought that after one mistake someone would try to follow up to see this was handled correctly.I should have read the other reviews prior to trusting Rosin.

Al
Review №33

Dr. Dygola is great. The staff, however, are untrustworthy. They cheated me out of $35 by deceiving me about the need to purchase a package of contact lens solution and eye drops. When confronted with this, they offered to fix it by taking my money some other way. Disgraceful.

Ol
Review №34

Seamless integration from location to location. Anyone and everyone is willing to help. Walked in for regular eye exam, ended up having LASIK a few weeks later and I am now glasses/contacts free with 20:15 vision. Thanks so much to Dr Rosin and his wonderful team!

La
Review №35

The customer service, professionalism, and patient experience at Rosin is fantastic! Highly recommend.

Pa
Review №36

Great team! Very knowledgeable. Dr. Dygola is fantastic. Ben seeing him for years now. Really listens and is flexible.

Sy
Review №37

Diana L was extremely helpful. Not only did she provide excellent customer service, she was very friendly in doing so. The help did not stop after my exam and order of contacts. I had a small issue with my order, and Diana made sure to make things right for me as soon as I notified her. This location will continue to earn my business for years to come!

Ro
Review №38

Carissa was a huge help in helping get the best prescription sunglasses for my particular needs. She was great.

La
Review №39

Another great visit with Dr Dygola and the fabulous staff of Rosin Eyecare in the books! They are never pushy and are always efficient and accommodating. They also helped me choose great frames and the compliments have already started coming in. Thank you all! Your office is lovely!

Al
Review №40

Dr. Rosin was very patient and caring during the procedure. The Rosin Eyecare family truly cares about your eyes health. I had a wonderful experience. Highly recommend Rosin.

Jo
Review №41

Very attentive to detail.Had answers to all my questions. Dr. Made me feel very at ease.Very professional !

Sa
Review №42

Dr. Rosin is thorough and knowledgeable! After having unsuccessful cataract surgery elsewhere, I came to Dr. Rosin for his expertise and help. After a few months, my vision is improving. Thank you for your time, your knowledge and patience throughout this long process. Every employee, from front desk to ophthalmologist and staff have been extremely caring and patient. Thank you!

Jo
Review №43

Wonderful experience and remarkable selection of glasses. The assistants there were extremely helpful with eyewear selection.

Et
Review №44

Everyone is very friendly at Rosin! Dr. Dygola has a great way of helping you understand information and he made me very comfortable during my appointment.

Di
Review №45

Everyone is friendly and accommodating and they do whatever it takes to make you satisfied with your visit.

Fr
Review №46

Good service from start to finish. The eye doctors are great with kids and Very appreciative of the positive staff attitude. Definitely recommend after three years of consistency.

Br
Review №47

Always friendly, professional and helpful to find a great price for contacts

Li
Review №48

I just wanted to say thank you for Shelby the office manager of Northbrook Rosen Eye Care.He made everything today quick and painless and I believe he up held the standards of Dr. Degola. Rosen Eye Care has been helping myself and my family for more than 15 years and this is the first time I’ve actually written a review Dr. Degola is an amazing Eye care specialist. But the reason for my review today is because of Shelby it always takes me a year to pick out new eyeglasses today he brought me the correct frames I saw them I put them on my face and I said Yep these are them he took care of the issues that I was having made corrections and did it all so kindly and hassle free. It’s people like him and Dr. Degola that keep me coming back even though I can be a pain in the rear sometimes because I’m very very particular about my vision and I wear. Thank you both for putting up with me and thank you for giving me AAA customer service.

Ca
Review №49

Dr Dygola was very professional, friendly and took his time with the exam. He answered all my questions. The staff was equally helpful in selecting the correct eyeglasses for me. They made time to do adjustments, etc. I get a lot of compliments with my new glasses. Thank you, all! Well done.

Ma
Review №50

Dr. Nierman is very knowledgeable and I can tell that he loves his profession. His staff is very friendly and helpful. I just wish they carried more metal options in frames with a modern style.

Ke
Review №51

Great Doctors and helpful staff. I have going to this location for years and will continue.

ly
Review №52

Dr. Williams was fabulous .She walks in with a smile and explains everything so you can understand .I also watched her with children .She certainly knows how to be personable and does a fabulous job!!

Ka
Review №53

The facility was clean and professional. Dr. Rosin was very supportive and helped me to feel at ease before and during the surgery. My vision is 20/20 now. Thank you, Dr. Rosin!

Ka
Review №54

Dr Rosin and staff are amazing. Very cautious and perfectionist in their approach. I felt educated and informed and very well cared for!

Jo
Review №55

It was an excellent service!! Thank you!!

No
Review №56

Although the staff is very friendly, the doctor conducted a poor eye exam. I was forced to go back to have another doctor examine me after I figured out that I could not see that well out of my new glasses. They ordered new lenses, but based on how I can see with the new set, doctors there still didnt get it right. I see better with my old pair of glasses that I received from Libertyville Vision center the year before. I will not be coming back to Rosin.

Na
Review №57

Very clean and a great selection of items.

Ju
Review №58

Dr. Rosen is a very thorough and caring practitioner. I would recommend him to anyone who is serious about their eye care. The other staff are a bit remote in their approach, but who cares? Thats not whats important to me.

Ph
Review №59

This is the place to go for excellent eye care. Dr Jonathon Rosin is one of the best . He has been my opthamologist for over 20 years .

Da
Review №60

Great experience, there was a small delay in getting my new glasses, but they kept me informed and up to date in the progress

Pa
Review №61

My experience couldnt have been nicer. From the eye exam to the young lady helping me find frames, both individuals we patient, helpful and extremely pleasant, couldnt ask for a better experience. Definitely a 5 star experience!

Je
Review №62

Great experience doing lasik with Dr. Rosin!! The procedure was quick, he was very helpful and patient and all of the doctors working at Rosin eyecare have been great. I can see perfectly after the procedure. I am so grateful!!

Su
Review №63

My most recent visit was at your Glenview (The Glen) location but that was not a choice above! Kelly and Ivy helped me pick out new glasses and they were outstanding! Very friendly and helpful. Excellent customer service.

Mi
Review №64

Never in my life have I been treated so poorly by front desk staff in what is supposed to be a professional office. I am not sure anyone at the front desk was ever trained based on how they act. In addition, I have been canceled on twice in the span of a month. They do not care about their customers. If you look on Yelp, you will see countless reviews of horrible customer service, so be warned. If you are looking for professionals this is NOT the place to go.

Me
Review №65

I was seen within a day of my call was given a through exam and was asked to wait while a specialist was located. The rapid response from rosin helped save my eye sight in my one eye

Je
Review №66

I feel I am heard when I talk about any issues and preferences, the doctor for contacts is knowledgeable, pleasant and thorough. The office staff is fast and attentive

Be
Review №67

Friendly and professional every visit. Huge selection of frames!!

St
Review №68

This is a great place for all your eyesore needs! The doctors are first-class and the assistance you get from all involved is first-rate.

Ei
Review №69

Been a patient for 10+ years. Always good care from Dr. Dygola. Great at solving contact lens problems.

Ch
Review №70

Another first rate customer experience at Rosin Eyecare. Thanks again Michelle Tetens at Northbrook.

Da
Review №71

Very nice people to deal with. Got a better price on my sunglasses than Americans best!

Ka
Review №72

Deeply disappointed in Rosin at least at the Northbrook location. The exam and purchase was pleasant enough but my glasses broke, I did not break them after only 10 months. A small weld an the temple failed and Rosin said they could not fix them and could get new frames at full price. Manager gave no customer service regarding the failure of the frames. When I looked online for the designer of the frames everyone who sold that frame offered. 1 year guarantee for defects. Rosin never offered any consideration. I will never go back there.

Ma
Review №73

They have a good selection of eyeware. Not the cheapest but very professional staff.

Ky
Review №74

From start to finish, everyone at Rosin Eyecare worked to make my experience a great one. Thank you Rosin Eyecare!

Da
Review №75

Rodin Eyecare was a friendly place. My eye exam was completely promptly and thoroughly.

Ja
Review №76

Dr Dygola is the best. I’ve been going to him for over 20 years now. One time I went to a different Dr because I moved away, and they got my prescription wrong. Had to go back to Dr Dygola. Now my son and husband go to him too. (-:

Ma
Review №77

First off, I’d like to thank Dr Rosen for the time he spent on me in my LASIK experience. As it turned out I was not a valid candidate after we took detailed images of my eyes at the surgery center the morning of the surgery. He was able to articulate the issue in how the shape of my cornea could lead to post lasik issues.My feeling is that if I went to a large LASIK Chain something like this might not be discovered. I just wanted to bring this up for others that might be researching LASIK. You get what you pay for, and I’d recommend seeing an experienced doctor like Dr Rosen over some box chain. You don’t want to mess around when dealing with your vision👍

Ra
Review №78

Very friendly staff. Dr Dygola is a very down to earth doctor who makes you feel very comfortable.

Da
Review №79

After expressing my concerns here, the doctors office contacted me and handled the situation professionally. Thanks Rosen Eye Care! Very much appreciate you assistance.

Ba
Review №80

Very knowledgeable, thorough, caring ophthalmologists and friendly, efficient staff.

De
Review №81

Everyone in the office is very nice, professional and accomodating.

Le
Review №82

I have gone to rosin for several years and am always satisfied. The contacts are a very reasonable price and Dr Dygola is very knowledgeable.

Cl
Review №83

So I dont know where to start, I was in the other day looking at glasses but was not immediately greeted by the women behind the desk. I believe her name was Omaira. had to ask a patient what her name was cause she claims she was busy and didnt follow up on my presence in her showroom. very unprofessionaland will never come back. should have went to lens crafters like my friends recommended.

ki
Review №84

Excellent customer service and very good ophthalmological service.

El
Review №85

I absolutely loved my optometrist at Rosin Eye Care! She was incredibly informative and reassuring, not to mention taking her time to make sure my vision was crystal clear and my new contacts comfortable.

La
Review №86

The Doctors here are great!

Jo
Review №87

Amazing experience, every time I go!

Je
Review №88

I had a very good experience at Rosen.

Ir
Review №89

In Rosin everything is better than in other vision centers! I like to be its customer

Da
Review №90

Quick attention to my needs.

Na
Review №91

At Rosin Eye care, I had a good experience with the physicians; however, my experience with management and accounting has been a nightmare. Last year after my one annual visit, I was charged for the co-payment three times. Eventually, I found out that Rosin was also changing accounting services. Moreover, the company had communication issues. I spent hours talking to the accountant and managers and finally Rosin agreed to refund my money. But there actually was never any refund. After waiting three months, I called again and I seemed to be back again at step one. Rosin’s managers and accounting personnel have no record of any of our pervious conversations. I am deeply disappointed at their behavior and record keeping and warn all Rosin patients to carefully review their bills for overcharging and not to expect any help from management personal.

Ma
Review №92

Ive never been so disappointed with a healthcare professional.

Ri
Review №93

Great service and professionalism!

Jo
Review №94

Very friendly service. Treats you like a person.

Co
Review №95

When I called to argue that they shouldve cleared every single charge at the store and that Im not happy about getting bills from insurance afterwards, the person rudely said ok talk to the manager and put me on hold again

Mi
Review №96

Friendly and knowledgeable.

Sh
Review №97

Drs are wonderful.

Jo
Review №98

Awesome service!

Ma
Review №99

Plenty of choices for expensive lenses and lower-priced options the doctors were nice and they are open in the evenings on Thursday

St
Review №100

They are just rip off.

Information
21 Photos
100 Comments
4.6 Rating
  • Address:1917 Cherry Ln, Northbrook, IL 60062, United States
  • Site:https://rosineyecare.com/northbrook-eye-doctor/
  • Phone:+1 847-564-2020
Categories
  • Contact lenses supplier
  • Eye care center
  • Ophthalmologist
  • Optician
  • Optometrist
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–3PM
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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