Great dealership! Friendly staff great team in place. Even a restaurant in dealership! Tom E and crew doing a great job

Adam Sims nice guy as my salesman.Good to work with received good trade in and a good deal on my new Ram 2500 Cummins.Appreciate the efforts Adam !

We came here after having a horrible experience with another sales person in a dealership. Me and my wife were so impressed with the whole team here at Norwood Jeep. Karl Guillaume was very knowledgeable about the details of the car that we wanted. He always had a smile on his face and was listening to all the details of our conversation. He was very professional, helpful. I will highly recommend him for his salesman skills, friendliness and I will definitely will be back on the future to get my next vehicle here with Karl at Norwood Jeep!!

My experience with Central was great, especially Joey who helped me with my lease and get correct coverage on my new charger wich to me is very important. Everyone was very kind and they even have their own little restaurant!

I had a great experience with Joey in the finance office, he made me feel comfortable and etc it was almost like we knew eachother ..I’ll definitely recommend Joey if your looking to buy a new car!!

Had excellent customer service with the entire workers starting from my sales agent Jonathan Levin and they financial manager Joey.will recommended central jeep to my friends.

We came here after having a horrible experience with another dealership. I was so impressed with the whole team here at Norwood Jeep. Karl Guillaume was the best!!! He was authentic, not pushy, and absolutely exceptional. The process was simple and stress free, and we are walking out today with the keys for our new car! We will definitely be coming back here in the future!!

From the first call to Central Jeep, to the moment I drove away with my new Grand Cherokee, I was treated with the most professional, friendly customer service!!! I worked with Jon (sales), Justin (finance) and Johanna. All 3 were extremely cheerful and really appeared to enjoy working there! I was thrilled to get the best price around on my Jeep, and the positive vibe at this dealership just enhanced the experience! I highly recommend Central Motors in Norwood to anyone looking to purchase a vehicle!

Thank you for the treatment .I contacted by phone about an offer on the website.I was served efficiently and quickly and with a lot of dedication to me, (Thank you very much Zenia)The next day I was kindly received by (Carlos).It was very interesting to pass on all the information I wanted. (100% knowledge -- congratulations CarlosI was very undecided about what I was going to buy, very patiently (Carlos) showed me all the items that would be good for me.My family and I love the car.Thank you very much Family (Central Chrysler Jeep Dodge RAM Fiat of Norwood)

Great team to deal with as always. This is my 2nd Jeep with Central. My sales guy Adam & Finance guy Joey were top notch guys the whole way through the sale! Keep up the good work guys. Ill definitely be buying my next Jeep there again!

I had a wonderful experience working with Matia! She made buying my new Jeep quick and painless. Did not spend hours trying to get what I wanted. I would highly recommend going here!

The best dealership experience Ive ever had. The employees were friendly, experienced and knowledgeable!! Process was seamless! Would rate at 10 stars if I could!! Cannot recommend this place enough........ .. Will send all my family and friends here!!Thanks Central!!

Jon was incredible in helping us from start to finish in the process of buying my 2021 wrangler! He made the entire process seamless and easy and always had a positive and down to earth attitude. He was patient and took the time to walk me through the process while answering all my questions and helped to guide me toward the best choice for me. I would recommend central Jeep as well as Jon M to anyone looking to buy or lease a car!

Always a pleasure working Jon Mercado at Jeep Central. Jon is attentive, pleasant, informative and efficient. I usually don’t like getting a new vehicle but Jon makes it enjoyable experience. Thank you!

The best experience Ive ever had at a dealership, Phap was a true professional.

Adam who I worked with was awesome. Very communicative and up front about everything. Was a comfortable and easy buying process and will definitely go back to him and the dealership for any future needs.

Great dealership and great customer service. Phap helped make the process of switching vehicles, plates and getting the lease all set it. It was a great experience.

My second purchase from central! And again, great experience. The team there always goes above and beyond. And of course, thank you to Johnathan M. for always checking in and helping me with another purchase.

Quick, easy, straightforward process of buying a new truck. Was impressed with the inventory on site compared to other dealers which made it possible to find the truck I was looking for.

Bought an awesome Chrysler 300. The sales team and finance dept were quick and friendly. It took less than 2 hours and I was done and totally satisfied with my experience at Central Motors.

Thank you Dean Mazzola and Jonathan Levin for making our experience another great one. Both were patient, responsive and extremely knowledgeable. We knew we were dealing with Good, Honest guys. Uncommon characteristics in this industry and why this is our fourth vehicle from Central. Anyone can sell a car, Dean and Jon do much more than that. My wife is so happy with her new whip!! Great job!

Mark Weisman was great! He answered all questions we had and got us what we were looking for. Great service!

Im extremely satisfied with my Cherokee purchase from Central Jeep. Cody our salesman was the nicest most genuine car salesperson Ive ever dealt with. He knows everything there is to know about the Jeeps in stock and answered all our questions. The experience was perfect no stress no hassle. Habib in finance was super helpful and so great to deal with also. My family highly recommend the crew at Central Jeep.

10/10! I never thought I would ever be high-fiving a car salesman but by the time I drove off the lot I was and even gave him a hug. I drove to 4 different dealerships across the state all with absolutely horrible experiences, but within minutes I could tell Adam was such a stand up guy. From my experience this past 2 weeks 90% of car salesman are definitely the typical fast talkers who you wouldn’t trust leaving your wallet around on a table. Adam is the top 1% of that 10%. Please if you looking for a car or truck save so much time and ask for Adam Sims. I’m not taking away from everyone else from central because my whole experience there was outstanding but it started with him. Thank you to everyone there, really it was smoother than I expected. Definitely will be coming back when my wife needs a car next.

I rarely leave reviews but felt that I needed to in this case. The buying experience at Central was fantastic. I bought a 2017 Lexus and after leaving a deposit noticed a dent above the drivers side door. They had dent wizard come in to try and fix it and although it was much better, Bill Gorman, the sales manager wasn’t satisfied with the results and called me to explain that he was sending it to the off site body shop to make it perfect….he followed up with me throughout the process and kept me informed. When the repair was completed, he sent pictures and said if I wasn’t totally satisfied I could walk away. No pressure whatsoever. Additionally, a few days after taking delivery we noticed the passenger side power window wasn’t working. Called Bill and he immediately ordered a new switch and put a rush on delivery.Dropped the car off at the service department late on a Friday afternoon and got a call 9:00 on Saturday that the car was ready for pickup. Definitely do not see service like this often. Bill Gorman and the whole Central team are true professionals and I would highly recommend this dealership!!

To be honest Im glad I went there. The service was excellent. Better than I thought it would be. Definitely satisfied with the services. Great customer service the people are very nice and polite. Hope they keep it up. 💯

My lease return experience went great! It was my first time leasing so I was a little nervous. Karl greeted me right when I walked in, kept me updated and informed throughout the process, and made me feel comfortable. I’ve worked in dealerships for years in service and know how hectic it can get. Everyone I dealt with was awesome. Thank you!!!

Jonathan Levin at Jeep Central was an excellent sales consultant! It was a great deal for the the car. The process and experience was easy.

This was the best experience buying a car. Jon was amazing. The process was painless. In the past buying a car was very anxiety driven. Not this time! Thank you Jon!The Robinsons

We bought a Jeep Grand Cherokee from Central Chrysler in Norwood. We dealt with Matia who was just terrific. She listened to our needs and we walked out happy with a shiny 2020 Cherokee. When you go there for a car ask for Matia and she will take good care of you.

Nice dealership, helpful staff, fast service overall a good place. Salesman Jonathan helped me with leasing a new 2021 Grand Cherokee Limited. He made sure my car was ready on the day promised, and gave good service. Thanks again!

Car shopping is not my favorite thing to do! Matia made it quick and easy! She was awesome to work with!

First off love my jeep it runs amazing but it had a few dents they wouldn’t budge on the price because it’s 3 years old and the finance manager was really unprofessional when i didn’t want insurance on my vehicle. I know he makes commission off of that but still not sure if I’ll go back when i pay off my jeep. So all in all place is great I love my jeep but don’t bother negotiating if it’s used

Great customer service. Had me in and out of there quickly with everything taken care of. Looking forward to getting back in for the oil change

Great outfit, very transparent and prompt throughout the process. Adam Sims got me in exactly the Jeep I wanted.

Overall I think it was my best new car buying experience great staff answered all my questions Adam made the truck buying go off without a hitch even after putting him to task I can see they work as a team no sales pressure probably will return with my son on his next purchase of a new vehicle so we will return if youre looking at a Dodge or Chrysler this is the place to go

Had an absolutely wonderful experience. The sales consultant, Matia, I worked with was extremely friendly and knowledgeable! The finance and insurance manager had me on the road with in an hour!

I had a great experience buying my 2021 Ram Rebel from the dealership. The process was great from the online search, negotiation online and purchase process. Thank you!

Adam was super helpful when I went in to look at the Dodge Challenger at central jeep motors. I’ve been to a few car dealerships and he was by far the BEST sales person I’ve talked too. He was patient, kind, and helpful. He was able to help me understand the process and get me the best deal. I would definitely recommend him and the dealership if you are looking for a car!

10/10 experience! Worked with Justin and Jonathan on the purchase of my new Jeep Grand Cherokee and the process was so smooth and stress free! They answered any questions I had and went over everything necessary. Extremely friendly and welcoming staff, which makes the purchasing of a new vehicle process even better. If you are in need of a new car, head on over to Central Norwood to work with Jonathan and Justin and you will not regret it!!

It was a great costumer service experience my sister and i had at this dealer. Specially with the help of Jonathan Mercado. I truly recommend him if you are buying a car. He is polite, attentive, helpful and will meet all your needs!

Every aspect of our experience was outstanding! Mark Weisman was very professional, personable and thorough. Zennia was very helpful in locating the vehicle we were interested in. Bob George was organized & efficient in finance. Manager Tom kept things running smoothly. We were appreciative of Brian Hayes and his efforts in helping us as well. Thank you Central! We will certainly be return customers!

Adam was amazing helpful from start to finish! I came in looking for a new car and shared my specific budget and preferences with him, and he delivered beyond my expectations. He is the guy to ask for!

I went in with a wiper problem. It was diagnosed and corrected immediately. I asked if while I was there if they could do an inspection. The quick answer was yes. A good customer service experience! Thank you!

We had a great experience with our new lease. John was extremely knowledgeable and answered all our questions.

If you are in the market for a Jeep please work with Zenia. She is phenomenal. Ive leased many cars...she makes the experience easy from start to finish. She cuts out the back and forth and gets you a deal that works for both you and the dealership. As long as Im in the market for a Jeep, Ill be working with her.

Good experience…. Sales department was willing to work with you to get the best price for a vehicle. Very respectful and you don’t feel pressured.

Extremely happy with my 15 Grand Cherokee summit purchase. This is about the 7th vehicle I have purchased, and I have yet to experience better customer service from any other dealership. Sales rep John Mercado was amazing. Made it such a brief and easy process, I’m sure you guys know where I’m going for my next purchase. It was quite a commute for me to make this purchase but the central Jeep team made sure everything was done before I got there. All I did was sign, swap plates, and was out the door. Thank you!

Had an amazing experience at Central in Norwood. They worked with me to put me in a car at an affordable price and my sales rep Karl was a true professional.

The customer service after buying a used car was terrible. Took many days to get issues answered and resolved. Between no callbacks and not getting answers, after weeks, I could not give this dealership a good rating. I sent email to the general manager and never received a an answer or confirmation of receipt of the email.

Overall I had a good experience leasing my new 2021 Wrangler at Central Motors. My sales person was Mark Weisman who was expeditious and a good communicator. He made sure my car was ready and answered all my questions after the sale. I would definitely buy another car at Central Motors.

I recently purchased a 2021 Wrangler from Tony Okoh at Central Jeep in Norwood and I had a great experience working with him. He was very knowledgeable about the vehicle and helpful in the negotiation process.I also enjoyed meeting the GM Tom Eysie and interacted with others on the team who were knowledgeable, professional and courteous including Bob George (Finance), Georges (Sales Manager) and Mijie (Business). In addition to Tony, George took the time to walk me through several questions I had with regard to the new vehicle. I would not hesitate in referring friends/family to Central!

Great dealership! Great prices! Great people! 10/10

Terrible customer service. They should change their “We Make It Fun!” motto. By no means was this fun. GREAT vehicle and price, searched many dealerships. Disappointing that the customer service was awful. I left many voicemails for both finance and my salesman and never received calls back regarding the status of title, registration, etc. It felt like I was the one trying to make the sale. NOT recommended for owner’s looking to register your vehicle out of state with a transfer instead of an entirely new registration. It took almost 3 weeks to receive my registration after they gave me temporary plates a few days shy of them expiring. (Temp plates are not needed for a transfer in my state, FYI). Almost no updates were given during this wait time despite multiple calls and emails to the dealership. If your idea of fun is a great vehicle paired with a terrible experience, then this is the place for you!

We had a very positive buying experience at Central. From sales to financing everything was done in a professional manner.

1. scheduling issue: I called and scheduled an appt for THURSDAY aug 5th @9am for front brakes, oil change, and a recall. Confirmed it multiple times with the person on the phone and they scheduled me for Friday Aug 6th. So basically it just looked like I showed up.2. Left my car there & took the rental: The girl running the rental for enterprise was Amazing. The service person however, said he’d call with a technician’s estimate after looking at my car… he did not, went home i guess 🤷🏻‍♀️, and i had to call at 2pm to see what was up with my car.3. Pressured me to spend 2-3k to do all the work. rather than schedule various appts to make it more affordable. I’m a 25 year old newly working nurse from CNA, who gets paid biweekly and has college loan to pay and obv other bills. If someone says “no lets just fix the current worse issues” then it should be just that. and then ask when they want to schedule the next things to fix. they wanted me to waste $700 on new tires when Sullivan’s charges $550 and Firestone charges $527 for my make and model (just sayin😉)4. some (not all) of the workers had such attitudes with simple questions. The night girl cashier was short with me because i asked if she knew if I’d get a detailed list of what the technician wanted me to do for my car (there was a lot & its hard to remember over the phone). I feel like if you work somewhere you know what each department does. It is a simple yes or no question. Instead she wanted to pass the buck onto a service person who was dealing with a rude customer.5. returning the rental: there was no one there to take the rental, so essentially i just left the keys with the cashier. I feel as though there should be someone to look at the car to make sure nothing was messed up, the tank was returned half full. I feel as though they could trash the rental and try to blame me to possibly get more money out of me.I WOULD go to a different dealership if there were more technicians that worked on Fiats but also the technicians are not the issue. What seems to be an issue is miscommunication or lack of communication that needs to be worked on. Some staff need attitude adjustment when talking with customers.

Karl G, was awesome he took his time to help us find the right car. Thank you for all that you did keep up the good work 👍🏼

I had the best experience, it was easy and I drove out the same day with my Jeep.thanks to Jonathan Mercado Love my Jeep!!!

Karl was phenomenal in helping me secure my Jeep lease. He made sure I was getting exactly what I wanted with zero pressure. I’ll be reaching out to him again when it’s time for my next car.

Upon completing my third auto purchase at Central Jeep in Norwood MA, I would like to post information about the rewarding experience I once again had during the process of this sale. My sales personnel were George Alagha, Sales Manager, and Jonathan Levin, Salesman. They went above-and-beyond granting me a most gratifying experience in finding and purchasing my new car. Once again, I was met with the utmost professionalism, patience and respect during the entire purchase process. For a successful and pleasant auto buying experience, I highly recommend using Central Jeep Chrysler Dodge Ram Fiat of Norwood MA and request the sales people mentioned above.

Staff was friendly and attentive to questions and concerns. Helpful throughout the whole buying experience

Best dealer around Boston by miles. I just moved to the area and had a hard time finding a dealership to take me as a customer because my 2008 Jeep is older than 10 years old. My Jeep was always serviced at the dealer in my old town and still has a factory warranty, but that didnt matter to anyone. Until I spoke to Central. They gladly took me as a customer. Fixed up my Jeep, honored my warranty for some parts and were just a pleasure to deal with. Will buy a Jeep from them when the time comes. Also Amanda in service is amazing.

Overall they did a good job and very easy to do business with.

I am very happy at this dealership. Everyone I dealt with was professional, educated, and efficient.

I purchased my Jeep Grand Cherokee used from Central and had a great experience! They have a great inventory and the team was a pleasure to work with. Would recommend!

Everything went smoothly from the moment the appointment was made. The service is top notch and Amanda did an awesome job of consulting and communicating everything I needed to know about my jeep, the warranty and the jeep wave program. Super job all!

Would definitely recommend this dealership hands down. They where great to work with both online (because of covid) and in person. Georges was up front about everything and even help me out on his day off. Orlando was also great to work with and showed me how everything worked with the Jeep and was super friendly. The inside was super clean and lot of goodies in there shop. They even have a small diner inside with made to order food. The best part is they weren’t pushy at all on purchasing extras stuff. Check this place out if your in the market for honest dealership.

Jonathan Mercado was so friendly, he helped me guys a great Jeep car. And he he hard working and works effectively.

Tony Okoh was great about getting me into the vehicle I wanted. He was very detailed and efficient during the entire sale. He called me each day to give me updates until it was time to pickup my new vehicle.The Jeep Grand Cherokee is an excellent vehicle. Love my ride.Thank you Tony!

Phap was great help. I went in to look at cars for a friend they bought one and so did I. He was fast, willing to negotiate and very accommodating.

My husband and I had a wonderful experience with Central Chrysler Jeep and Dodge of Norwood. This is our second vehicle from them. Last year my husband purchased a 2019 2500 dog he ram and this year was my turn. I ended up walking out with a brand new 2021 Jeep Grand Cherokee limited. Adam and the manager George were so easy to work with, especially in these crazy pandemic times. Adam was quick to respond to all of our questions and made the car buying process hassle free. Thank you to everyone at Central Chrysler Jeep and Dodge!

The team was very polite and easy to work with. The durango was in for much longer than expected so they covered the cost of the rental I was given. Jen in particular was very nice.

I tried to give my Salesperson, Jonathan Levin and Service Advisor Jen Maloney 5 star reviews but the system only allowed 4 stars. Both were excellent!

My goal was to buy a car in 60 minutes or less. I walked out with a done deal in 45 minutes. Justin and Dean are true professionals, and did a superior job. My wife loves her new jeep. Thank you very much

We went in on a Saturday with a problem with locks on our tires. The took excellent care of us an in a lot less time than we thought it would take we were out of there.EXCELLENT

Jonathan Levin and Dean Mazzola were excellent to work with. They gave us a fair price on our trade and our purchase. I highly recommend Central and their staff to everyone!

Adam was on top of things from price and where I wanted to be in monthly payments also kept in contact with me about any questions I had everything went smooth first time for me other dealers keep you around for hours not Adam asked what I wanted and it was done great job at central dodge in Norwood

Everyone was so kind and accommodating, especially our salesperson Adam. Such a great experience!

Phap was great! The whole process was smooth and clear.

Very low pressure selling. Courteous, efficient. Its the quickest and lowest pressure car buying experience ever.

Great people very knowledgeable about the challenger GT plusThank you

Central Dodge has excellent customer service! Mark has been outstanding in getting me what I need and without hastle or complications. He has been great to work with and he will always have my business because I know I can trust him!

I have never had a worse experience with a dealership. I placed a deposit on a car and when i went to pick it up and sign the documents for my lease, the terms had completely changed and the price was almost 900 more per year. they tried to bully me into saying that this was what I had agreed to and it was my fault even though i had the original terms. They then refused to honor my original agreement until I threatened to revoke my deposit and all of a sudden they could split the difference with me. Classic scammy, scummy, bait and switch sleezy car dealership practices here, i would go some where else.

Very grateful on how Jonathan Levine guide us through the whole process excellent service!

Mark Weisman, George Alagha, and Habib Rehman were all spectacular. They helped us find a car exactly as my dearest wished for. An SUV (Not a Minivan, she was very clear). All three gentlemen were knowledgeable, transparent, and charismatic. My wife loved learning about the process and is already more knowledgeable than me. Thank you again for all your hard work and a special thank you to the mechanic in the back who took the time to help us before we left. Didnt get his name, but he had tattoos on his arm, and he was Rad as Hell.

Had a great experience purchasing a used vehicle. The process was stress free and easy. Highly recommended!

This dealership was very professional and up-front in with the customer, I would recommend them family and friends

Matt Robinson great service and very helpful !!! Love this place

I brought my car in for service of an item I already had fixed by them. I was very disappointed. They told me the problem was in the back part of my car, but the noise sounds like its coming from the front of the car. Very disturbing. I paid over $750 dollarsti fix the issue and its still un-resolved.

Very knowledgeable, precise, and fairly priced experience. Service advisor Shawn Nagle is always a pleasure to deal with, as is the service department as a whole.

Pretty good. Friendly staff, nice waiting area in the cafe. I wish they would wash my car after a service visit like my VW dealer does for my GTI.

Had a great experience working with Yvonne at this dealership. Negotiations were quick and fair. Even with some complications on my end they worked to resolve it. Highly recommend.

Started off fine with them. After I came to an agreement with a sales consultant over the phone I decided to proceed with the deal. When I arrived to make the deal they gave me different number and after agreeing on those numbers for the monthly payment they decided to add an extra amount on top of that as well. I still agreed on the price and whatever. The next day comes and my deal is now in the hands of 3 different sales consultants... as a previous sales consultant this is no way to treat a customer... I tried to contact all of them and communication was lacking. Couldn’t get in touch with any. This was an overall bad experience. Communication was bad and a client shouldn’t have to go to 3 sales consultants for one deal.

Cecil order for impossible part made easy

I called to make a service appointment and I had a concern that I wanted looked at on my 2020 ram2500. The lady at service told me to go back to where you bought the truck because it’s under warranty and because we are busy. I bought the truck in VA because I wanted to order an $80k truck and no one would help me at central Jeep. I called and emailed the salespeople with no luck. And now no one wanted to service it there. Chrysler should look into who their dealer is. Very disappointed in my local dealer. Went to quirk and they were very happy to help. They definitely didn’t tell me to go else where.

I originally came in for my door handle to be fixed . But instead I got a new car. I had my fiat for 2 years like she was my baby. My FIRST CAR. But everything happens for a reason. The Renegade will also be my baby . And I’m actually glad I had to get a new car because not everyone knows how to work on fiat.

Great salesman and staff they helped me get a great deal. I worked with Phap who was extremely helpful in the car buying process.

Easy car hunting, no pressure, kind friendly sales people. I really enjoyed my experience here. George was awesome. And the parts department was phenomenal they had my parts ordered and installed well before pick up date. They also got last minute parts put on in a timely manner couldnt ask for better service

Tony is always a pleasure to deal with! He quickly found the Wrangler style I was looking for so I could take it out for a test drive. He was able to find the color I was looking for and get the exact vehicle to the dealership in a couple days. We agreed on a very fair deal for the trade in value and price for the new Wrangler.This is the second Jeep Ive purchased from Tony and he will be my first call when its time for another one!

Went there a week ago was told my water pump was severely leaking. Dealer told my warranty company it was the gasket. Called to speak with the manager told him about the situation and he rephrased the same thing the advisor said. I asked for the price to fix the gasket he said he will call me back in a few minutes. 3 days later still haven’t got a word from them. Guess my business isn’t needed. Thanks Neil