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Prime Mazda - Service
920 Providence Hwy, Norwood, MA 02062, United States
Appearance
Prime Mazda - Service
Comments
De
Review №1

SERVICE DEPT. - Went in about an hour before they closed just to see if the tire pressure can be checked and adjusted if needed. Aaron and Derek went above and beyond and accommodated us with the friendliest attitudes we have come across in a long time Found 2 screws in tires, plugged tires, adjusted pressure, washed the vehicle and didnt even hesitate when I asked for help attaching the front license plate holder.Would recommend this service department highly!

Jo
Review №2

Professional team, honest advice and friendly staff. I dont think our two Mazdas could be in better shape.

An
Review №3

Usually dont go to the dealership for service but when I do I go here. Maura, Nick, and Aaron were all very friendly and helpful and made sure I was well taken care of.

An
Review №4

Another great experience there! Salesman are very honest and dont try to pressure you with buying.

Jo
Review №5

Came into look at a few cars. All of the showroom cars were dead and you couldnt open the trunks. They wanted me to wait an hour to look inside the car. Very unprofessional. Would never buy a car there

Jo
Review №6

Love that they give the first oil change for free after a sale but they I had to wait 1 hour and 30 min for an oil change. I had to go and ask if my car was ready and they said yes its been ready for an hour. They forgot all about me.

sm
Review №7

This was the worst car dealership I ever went to. We went to buy a pre-owned car. But the salesman was least interested in selling the car. We were dealing with  this person called Harshene. Right from the moment we walked in, we could sense the indifference in the attitude (of everyone). We wasted our time in going all the way there. At the end of it all, when we wanted to discuss the price, he bluntly said they dont negotiate.And I am OK with whatever their policy is, but he didnt seem to care one bit. Not even willing to talk further. WORST EXPERIENCE EVER!!Wish I could give them 0 stars

Br
Review №8

This place is awful. Theyve screwed me over in multiple ways during my past few visits, and I will never be coming back. I asked them to check my tires for wear, and they charged me for it but didnt do any checks, and the next week one of my tires blew. During that same visit they billed me for over $600 for a routine check, and when I inquired they dropped it back down to almost $200. Dont recommend this place unless youre trying to get screwed over big time.

Ph
Review №9

Always have a good experience when I service my pre owned Mazda cx9

An
Review №10

Very welcoming place.. Hank Boschen goes out of his way to please his customers.

Je
Review №11

Almost 3 hours for an oil change and tire rotation? Paperwork got misplaced never informed me about the delay so I had to go and check for myself...

An
Review №12

Always happy when I go there.

Information
7 Photos
12 Comments
3.3 Rating
  • Address:920 Providence Hwy, Norwood, MA 02062, United States
  • Site:https://primemazdanorwood.com/
  • Phone:+1 781-769-9600
Categories
  • Auto repair shop
Working hours
  • Monday:7:30AM–3PM
  • Tuesday:7:30AM–3PM
  • Wednesday:7:30AM–3PM
  • Thursday:7:30AM–3PM
  • Friday:7:30AM–3PM
  • Saturday:8AM–1PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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