We have yet to have our granite dining top installed but I simply had to write this review now. After searching, and searching for weeks, Metropolitan was recommended to us by Marble & Granite Inc. (theyre in the neighborhood, another great business). We walked in, asked for help and were introduced to Sarah S. (shortening last name for privacy). We could not believe our good fortune. Sarah is not only an incredibly kind person, she is also very knowledgeable and incredibly helpful. She listened to us first, then proceeded to make suggestions that were in our best interest (in other words, not pushing us in a direction that would be profitable to them only). We are confident that the piece we picked out will arrive in the condition we expect it (if not better) and will be installed with the same care and attention we received from Sarah. Oh, if you have any technical questions, Im sure Sarah will call in Will, another kind human being who was more concerned about making sure the piece would actually work for us than he was about making the deal. If youre looking for a place to help you with your marble, granite, bath, or kitchen remodeling, this is the place to go (and ask for Sarah S.).

Went in on 9/2, saw a consultant told him the colors I was interested in, later on sent him my dimensions to get quotes. He told me he was sending my measurements to the countertop department for pricing and would get back to me. Today is 9/10, nothing. Not going to chase a company for my business.

Metropolitan handled our renovation project several years ago. The cabinets and countertops still get us compliments. Recently, we needed to replace the cabinet over the refrigerator with a different size because we were replacing the refrigerator with a much larger one. Metropolitan custom built us a new cabinet that is an exact match.I could not be happier.

Thorough, resourceful Kitchen designers who go above and beyond. Wonderful selection and custom, made in America cabinets. A must visit for anyone working on a kitchen or bath renovation

If I could give 0 stars, I WOULD! Worst experience ever!! Mora Veo was the consultant that assisted us. We informed her from the beginning we needed our order asap. She continuously lost information, would use her shift availably or daughter as an excuse for why she wasnt available, horrible communication skills, didnt inform us she had lost information that she now had being waiting on, extremely unreliable. When I asked why order hadnt been placed yet she told her boss I yelled at her & then canceled our order with the ok of manager, without hearing us out. They ignored us after & took their time to refund us, I had to get my bank involved to retrieve my deposit. I was way to shocked of there lack of unprofessionalism & insensitivity. I found Mora to be super rude & inconsiderate. A lot of other people have also complained about Mora in reviews, wish I had taken the time to read it. There are plenty of other great nearby store with more variety and better reputation.

Could be one of the worst places to buy cabinets, bar none. Took my money, delivered me the wrong cabinets. Then the dance began. Ignored my calls. Ignored emails. Said the replacements were on the way. Then they tried to charge me extra for things that were already included (note: if you do decide to buy cabinets from them, make sure every detail is on all invoices, and I mean every detail down to the number of pieces of trim they are selling you.) Months later another delivery appears with more incorrect items. The process took about a year and I STILL DONT HAVE THE CORRECT PARTS!!!Quality is poor, doors are warping, slides do not fully close the drawers, scratches all over the finished cabinets. They make you unload the truck yourself. Ive never experienced worse customer service. They tell you their custom cabinets are better than everyone elses. I beg to differ. Martha Stuart Home Depot cabinets are less expensive and BLOW AWAY the quality of Metro Cabinets.The staff are not friendly. They all have an attitude. They shield you from talking to their boss. Then when you do speak to the boss, his actual response to the customer: good luck to you.May I recommend researching the reviews before doing business with these guys. Many many negative reviews. Im not sure how they are still in business.

We just had our kitchen countertop replaced by Metropolitan. We couldnt be any happier! It was a quality experience. Starting with our salesperson Bridget to the folks that laid out the template, cut the stone to those who did the installation it was a high quality job. I highly recommend these folks for your countertop needs.++

We worked with Kathy Magee. She was completely wonderful. I dont think we could have finished our project without here. She helped design a vanity that checked all of our boxes, without sacrifice, in a tight space. From inception to delivery, on time and on budget. Will NEVER look elsewhere. These are not the cheapest cabinets you can buy- but professional organization through and through. They also have a fantastic showroom.

Couldnt be nicer or more helpful. Wonderful selection. Great quality.

Metro has a large selection of marble, granite and quartz. We got a great quartz countertop and they gave us the best price (we got quotes from two other countertop places). We really liked the selection and their pricing (feel free to negotiate, theyll work with you!). Chris was legit, easy to work with, friendly and knows his stuff...

If you want to see if Michael Che is right about Boston being the most racist city, check this place out.Called with a request to meet an expert.After a number if run arounds, visited the place and was totally ignored.An attempt to escalate the issue resulted in a call from a VP who took the front desk position without even the slightest intetest of what I had to say.Not cool.

I havent purchased anything from Metropolitan yet, but in terms of customer service, I went there to look at slabs and Sarah was so friendly, patient and helpful.

Brian Spellman helped us sort out the confusing world of countertops for our kitchen renovation. There are a lot of players in this space, but few are better than the rest. Not only was he patient with our back and forth, he responded to our emails with photos and other relevant information to ultimately get us there. Pricing beat the competition - but more than that it was his level of service that sold us on Metropolitan. Great showroom too. Highly recommend!!

The best for the past 10 years

The best

Great place

Great selection

Grate place