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The Autobarn Volvo Cars Oak Park
1140 Garfield St, Oak Park, IL 60304, United States
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The Autobarn Volvo Cars Oak Park
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P
Review №1

By far the best Volvo dealership in Chicagoland! It was definitely one of the smoothest and easiest car buying experiences I have had. Everyone from finance to sales, to service at this dealership has great customer service and is so easy to work with. They really value their customers. Everyone was professional, kind, and helpful. Jay Conley was my salesperson and he was great to work with! He was very informative with my initial questions and so helpful with the delivery of my vehicle. Great experience! Thank you!

Je
Review №2

Rodney has to be one of the nicest salesman I have ever worked with. From the moment I walked into the dealership his warm and friendly approach was noted. As the days lead up to me purchasing my first Volvo Rodney was patient and listened to my wants and desires.Thank you Rodney for your guidance, patience, and insight.

Mi
Review №3

We met Rodney late in the day, after we had already gone to other dealers to test drive other cars. The contrast in positivity couldn’t have been more amazing. Rodney is personable, empathetic and professional. He relies on acute people skills to understand our needs. And he relies on a deep well of experience to address them with solutions we wouldn’t have thought of ourselves. And then we drove off the lot with our dream car, V90 wagon. That’s as good as it gets.

Ma
Review №4

Mark Kubil was knowledgeable, professional, caring and meticulous in getting the car scheduled, repaired and back in service in a most efficient manner. Having dealt with other dealerships, this experience was exemplary.

Jo
Review №5

Fast, easy, and excellent experience getting my new xc40 recharge pure electric. Couldnt be happier with the car, the Autobarn. and my salesperson Jimmy Hanson. Thanks!

Do
Review №6

I ordered from their online website. I received the incorrect part. Called the parts dept twice and each time the person I spoke with couldn’t have been more rude and less helpful. I paid 380 dollars for a part and they refunded me 280. Charged me a restocking fee. This place is ridiculous. If you need any Volvo parts, I would go somewhere else. It’s not worth the aggravation.

kd
Review №7

I just purchased a used car they had advertised online. Unlike many others they honored the price they had online. They negotiated fairly given that there were a few minor issues with the vehicle but they understand and adjusted the price accordingly. The only downside is their location. I dont live or drive in the city so test driving the vehicle in conditions similar to what I would use it in was difficult. However, they accommodated this also by letting me take the car by myself without the typical Go around the block and buy way other dealers do. No pressure when declining vehicle warranties and other extras. Overall a great experience. Rodney was a great sales guy! Pricing was fair too!

Ma
Review №8

Always received excellent service from Autobarn Volvo of Oak Park. Marc Kubil, Service Manager, is the primary reason I bought my last Volvo XC90 T6 from the Autobarn. Thanks again Marc for all that you do!

Wh
Review №9

Ask for Jimmy Hanson - he tells it like it is and is a great salesperson! Had a wonderful experience buying a Volvo with him. Thanks Jimmy!

Br
Review №10

Marc Kubil was exceptionally helpful in squeezing me in for my car maintenance. He kept me well informed of the process and the status of my vehicle. They do a very good job over there, would definitely recommend!

Jo
Review №11

I have been getting all of my service done here for over 20 years. Marc Kubil, Robert Fellows, and the service technicians are all superb in their attention to detail. They have kept my cars running perfectly and I would never go anywhere else.

L
Review №12

They love to tell you they only have one porter and it’ll take over an hour or they’re closing so they don’t have to wash your car. Which is included with the purchase of your car. It’s a script they pass on to each other to discourage you from coming for the car wash.

ag
Review №13

Marc Kubil was extremely thorough and detailed. I was also extremely grateful for his transparency and honesty!

Jo
Review №14

Just purchased an XC60 from Jay Conley. A great experience! Jay is very professional and knowledgeable. He was easy to communicate with and really helped streamline the buying process. The dealership has a great inventory with an additional offsite warehouse. Great service and fair prices - I’d recommend any car buyer consider The Autobarn Oak Park.

Ag
Review №15

Very positive experience here as usual! Marc Kubil was helpful, friendly and made the whole experience a breeze. Thank you!!

bo
Review №16

I have had my car serviced for 11 years at the Autobarn Volvo. Consistently excellent technical work and equally excellent customer service. The Autobarn is 25 miles from my home. They go the extra mile for me; it is worthwhile for me to do the same.

Tr
Review №17

I truly had a great experience! Everyone was very kind, patient and helpful! Even when I didnt understand a few things, they were very attentive and answered all the questions and concerns I had. I LOVE MY VEHICLE! Thanks Rodney & Bill! You guys were awesome!

Cy
Review №18

Excellent service department. The service advisor who assisted me was Jamir Garcia. Jamir was friendly, professional and knowlegable. thank you.

Ke
Review №19

I came in to Autobarn Volvo prepared to battle, because buying a car sometimes feels like a battle. However, nobody there was ever pushy or put any pressure on me, and I felt like the entire process was comfortable and on my own terms. It was by far the easiest and most comfortable experience I have ever had with a dealership and I would absolutely recommend Autobarn Volvo Oak Park to anyone looking for a Volvo.

Jo
Review №20

Service here is absolutely terrible at least for myself.Theres no honesty here and the mechanic handling my car played the guessing game on what to replace next.There is no time and money for me to go through those loop holes they want me to.Maybe he shouldnt be working on Volvo cars then as a career of hes unusure of whats wrong.Also people dont have money laying around to just keep paying labor and parts for anything you think might be wrong instead of reassuring the real problem.Absolutely upset and sour taste in my mouth.Youve ever been somewhere where no matter what they did or do, the unusual feeling of I shouldnt be here or trust this place kicks in but you still do it.That happened to me with these people of service.First and last time I ever come here.I wish could have given 0 stars but the one star goes to Jamir Garcia which was very helpful and the Cashiers working the service area.Other then that this place is a joke in regards to service, at least seems sales department knows how to treat there customers according by the reviews.Come here if you like getting ripped off and spending money for what they suggest is wrong and whenever they feel like fixing it right to their convenience.

Br
Review №21

Pleasant service in Parts Dept and efficient turnaround time when having vehicle serviced

C
Review №22

Prompt, professional service. Marc and his team are the best!

Da
Review №23

Marc Kubil really helped me out with great service, advice on my oil change, and a fair price. Would definitely go back.

Ir
Review №24

I purchased my XC60 Volvo from the Autobarn Volvo Oak Park in September 2020. I called to schedule an appointment since my parking brake is not working. I asked for a loaner car and I was told not possible, if I want one I have to wait at least two weeks. This is not what I was promised when I purchased the car. Since I dont want to wait that long, I just asked for a ride back and forth to my work (2.4 miles away). Again, not possible, apparently Volvo of Oak Park offers shuttle service only one way. Unacceptable! Very disappointed!

er
Review №25

Firas is amazing! He was so kind and made the whole process so smooth, I got my dream car and I am so happy. He answered all my questions and took time to reach out if I needed anything. Everyone there is also nice and friendly. If you are looking for a Volvo I recommend here!

Jo
Review №26

Robert and his team are top-notch! Couldnt ask for a better crew to work with!

Al
Review №27

Excellent sales crew, fair prices, quick paperwork. But im changing my review down 1 star, because sometimes service is great, sometimes not so much.

Sh
Review №28

Everyone at Autobarn Volvo of Oak Park are great to work with. From the sales staff to the service staff and techs, I am always comfortable bringing in my Volvo there as I know it will be handled with care and whatever issues I am having with it resolved. I trust their work and they all have an abundance of knowledge regarding Volvo cars.

We
Review №29

This was a great experience all around. From initial contact to finalization of sale the staff were friendly, courteous and helpful. Had vehicle ready for us when we arrived for test drive, were expediant on all aspects of paperwork and were informative and helpful throughout entire process. One of the best car buying experiences we have had. Would definitely recommend.

Br
Review №30

Horrible experience. I called the dealership in the morning and told them the 2018 Volvo XC90 I wanted to see & buy that afternoon.  When I arrived it was stacked behind other cars in the parking lot (no problem this is Chicago and parking is a premium).  But heres the rub.  There were significant paint scratches, the front tires were  nearly bald, and the interior had not been detailed.  There was food ground into the seat perforation of the back seat.   This XC90 had ~38k on it.  It was probably a lease turn in.  Obviously the 1st owner did not perform proper maintenance on this vehicle and the dealership did not feel the need to prep the vehicle for sale.very disappointing.#Long drive #Waiste of time #Never go to Autobarn Volvo Oak Park again!

Sv
Review №31

We really liked the way Jay at Autobarn Volvo in Oak Park treated us. He was super patient when we needed more time to make our decision. He made us feel very comfortable and relaxed. Jay was very helpful answering all our questions. We truly appreciate the way Jay handled the whole transaction. Besides, everybody at the dealership was very friendly and we had pleasant experience there.I am very happy with my new Volvo! Thank you!

Ma
Review №32

Outstanding service on every respect. Very honest about what does and doesnt need to be done and more experience than any other service department. Car was extremely clean afterwards better than when taking it to car wash. Worth the extra drive instead of using a different Volvo dealer.

Ni
Review №33

I really enjoyed working with Autobarn Volvo. I got a great used car at a great price all done from out of state. Dennis the manager also went the extra mile to make sure I was taken care of.

De
Review №34

Rodney Garmon was extremely helpful with our Volvo purchase. He even drove the car to us for our first look.This is service above and beyond.

Sh
Review №35

Was in the market for a great deal on a XC90 for my wife. I went back and fourth many times over email with Firas and he was great all the way. Gave me a great deal, was very patient with us & and very informative. When we arrived he had our XC90 cleaned and parked out front ready for us! The whole team there is great and helped us out tremendously! My wife and I love our new XC90! Thanks Firas & the whole team at Volvo Oak Park!!

La
Review №36

This is the 2nd time Ive worked with Jimmy at Autobarn Oak Park. It is the only 2 times I have ever gone car shopping that I can say, I actually had FUN!!! The whole experience at Autobarn has been pleasant, from sales, finance and service. Cant imagine settling for anything less.

Ly
Review №37

Although signs were posted that masks should be worn, there were at least three male employees not wearing masks of any kind. One was a service representative seated right by the cashier. The other two seemed to work upstairs and passed several times though the customer waiting area there. There is no excuse for this endangerment of your customers who need their cars serviced during a pandemic. There were no loaners available and I had no choice but to sit there and be exposed by your careless employees for the duration of two and a half hours. Very disappointing. (My service rep. Rob, was wearing a mask, thank goodness, and his service was excellent.)

La
Review №38

Firas Alqahef was wonderful to deal withKnowledgeable. Honest and professionalI highly recommend you ask for him(Volvo XC60 -great car)

E
Review №39

Firas was very helpful in facilitating our lease.

Si
Review №40

Nathan was very responsive and helped me get my car serviced right on time with limited notification.

Da
Review №41

The service there was outstanding it was my first going there with my new car, though I didn’t purchase it from them they treated me as if I did, they answer all the questions I had about the car clearly so I’d understand all the features of my vehicle, and everyone there was so kind, they never try to up sell me on anything, than what I was there for and I appreciate that. I will be back to purchase from them just because their service was so excellent. This was my first service experience in general and I couldn’t recommend Autobarn Volvo more.

Al
Review №42

My experience with Lorena was incredible. She was quick, no hassle, genuine, and extremely helpful. She was able to get me into my dream car without any back and forth negotiating price. She listened and made it happen. I can’t be thankful enough for her spectacular customer service.

Ry
Review №43

This was the best car buying experience my girlfriend and I have ever had. No annoying salesman gimmicks that we always seemed to encounter with other car purchases. Firas was great to work with. We showed up, drove the car, named a price we wanted to be at, Firas made it happen, and then we signed the paperwork. The finance manager was also great to deal with, but I forgot his name.There is no doubt that if we are in IL when it comes time to get a new Volvo, we will getting it from this dealership.

ju
Review №44

Vehicles are overpriced so much at this location that the banks will not approve your loan. They really did a number on my credit score too.

Ju
Review №45

Best shopping experience ever! Firas was amazing! No pressure and actually listened to my needs. William was super awesome as well! The customer service and value were worth the six hour trip to Chicago and back! Michigan dealers need to step up their game!

Ja
Review №46

Autobarn Volvo Oak Park and Firas are excellent!!! From the first conversation Firas was professional, courteous, and extremely knowledgeable as well as extremely generous with his time discussing vehicle options as well as pricing specifics which made the entire experience stress-free and pressure free! If you are in the market for a Volvo in the Chicagoland area just start with Firas and Autobarn! You wont be disappointed!

Di
Review №47

I had a wonderful experience buying my car here. Jimmy, helped us so much to find exactly what we were looking for and was very diligent. He is super detailed oriented, a great listener, and very knowledgeable. He was very patient with us, cheered me up and at the end we found exactly what we wanted. Everyone was super professional and generally speaking wonderful people to work with!

Jo
Review №48

Last June I drove 5 hours from the Detroit area to look at and purchase a CPO 2017 Volvo S90. I was told the car was thoroughly inspected to meet the CPO standards by Volvo. On my way back to Detroit I noticed a vibration at highway speeds. Since that time Ive had the car into a local dealership for what they are saying is bent rims. They also showed me where one of the rims has been spray painted. Two of the rims have since been repaired and one replaced and I still have a vibration. When I test drove the car I mentioned a noticeable sound in the headliner, the sales person said to take it to a dealership near my house and it would be covered under warranty. When the vehicle gets wet from rain or a carwash there is a horrible smell like cat urine coming from the vents that should have been noticed when the car was washed at the dealership. The local dealership said they noticed it right away after washing the car. They want $360 to sanitize the vents. My point in this review is what I thought was a CPO Volvo that had 170+ items inspected and repaired or replaced is not what I purchased. The rims, headliner and smell are all noticeable items that should have been addressed before the car was offered for sale. I take responsibility for not noticing these things when I looked at the car and signed the paperwork. Had I done a closer inspection or if this same car was offered at a local dealership, I would NOT have purchased it. I will never again drive 5 hours to purchase a vehicle sight unseen.

Je
Review №49

Im in the car business and can honestly say I was blown away by the experience I had at Volvo Cars Oak Park... I reached out to find out about purchasing an new Volvo and connected with Lorena Mena. Not only was she responsive to my 101 questions, she searched to find me the vehicle I wanted (and even upgraded my wheels for me!) and delivered it just when she said she would. When my husband and I came to pick up the vehicle, it was washed and sitting right in front of the dealership. She took us for a quick drive, explained all the features and we were out of there in record breaking time. She gave me the type of experience I try to give my own customers and I was beyond impressed! I will recommend Lorena to anyone I know who is looking for a Volvo .... she is a HUGE asset to her dealership and is a woman of her word. Fantastic experience!

Co
Review №50

Faris has raised the bar for professionalism as a sales person for Volvo. This is are 3rd Volvo purchased from him, and hopefully many more in the future. I will not purchase a vehicle for no where else besides Autobarn Volvo cars of Oak Park

Ti
Review №51

I am very happy with my new purchase of an XC60 today. Firas was excellent to work with and felt that he was taking great care to walk me through the process and ensure things went smoothly for me. They worked with me to address all of my concerns and answered all my questions. Nick who I think is the manager also stopped over to help. They let me take the car home for the night so that my wife could also take a look before we made this purchase. This was great and very much appreciated. I was excited to come back today and finalize the purchase of my new car. Very personalized and spectacular experience today and I will definitely recommend purchasing their next vehicle here.Thanks to everyone on the Autobarn of Oak Park team. I feel Im another satisfied customer in a huge list of happy customers. You guys were great!

Mi
Review №52

Steve Adamik, Dennis (GM) and Bill in Finance were all very professional, listened to my needs and constrained timeframe and put us in the perfect vehicle (XC90) that is truly exceptional!

He
Review №53

Angel was amazing. He was extremely professional, knowledgeable, friendly and easy to work with. My husband and I would definitely recommend him to our friends.

Da
Review №54

Excellent experience, very transparent, everybody was wonderful in the process happy new customer.

Al
Review №55

Excellent sales people, reasonable price, quick process.

Je
Review №56

What an experience! 5 stars all around. I had to get online and write this review for Volvo Autobarn. I live in San Diego and flew out to Chicago to buy a car from these guys. They had a used Porsche Panamera that they took in on trade that I was interested in. Honestly it was a little overwhelming to think how I could pull this off. Richard the GM and Rich my sales guy were so great. Every request I had, they took care of. They even took the car 20 miles away for me to get a PPI inspection at a Porsche dealership. Once I got there the paperwork was ready and there were no surprises. Overall fantastic experience and my car is being shipped out to me as I write this.

Do
Review №57

I bought a car on line and wast told that i would get my car in a timely manner....being sent on a transport since i live out of state. They cashed my check january 9...and still no sign of it nor the title that they said they were going to fed ex me. also...they had my name spelled wrong on every document i had to sign and fedex back to them even though they had a phot of my drivers license. wonder when i will ever get my car ?????

Su
Review №58

Great service and attentiveness from everyone from sales to finance at this dealership. I would like to give a shout out to Firas, my sales consultant, who was really awesome! He was attentive, patient, and was a pleasure to work with. Would recommend asking for him when you go for your next Volvo. Also, the Volvo vehicles continue to exceed all my expectations :)

ME
Review №59

I had the BEST experience here. Highly recommend it and would love to give a shoutout to Rodney. He went above and beyond to take care of me and my car. Dealership have a bad reputation in general but they really changed my outlook on that. THANK YOU!!!!!!!!!

S
Review №60

I think for many of us, buying a car can either be exciting or scary, depending on who you choose to buy from. Lorena was accommodating and patient as I worked through the pros and cons of buying my next car. She held my hand through this entire process, and she, along with Jay, has left a lasting impression on me. Choose a quality dealer like Oak Park Volvo the next time you purchase a vehicle. I promise you wont regret it. Thanks again, Lorena and Jay.

Ja
Review №61

Had a lovely experience. Taking my niece car shopping. Had a strict budget for what she can afford but their is no harm trying to get her the best car for her budget. Found a lovely used car and started negotiating. The reason my niece took me and not her mom was that I like research and I like to negotiate. I had Kelley blue book trade in and buy price. Consumer report black book and NADA price. Yes I am basically a horrible person to haggle over a car with. We asked for the lowest price that we could possible get. Our offer was too low but they didn’t spit in our face and basically work with us to show what they had in it and why they couldn’t go lower. We decided to look more but after a week we tried one last time. Another 50 bucks off and it seems minor but they were trying and it was a lovely car. Yup we got a deal. Wish I love Volvos cause they would have a life long customer. Still will be my first check if I need something used. Wish them a ton of success in the future!

Yo
Review №62

I had one of the easiest & fastest car buying experiences I ever had at Autobarn Oak Park. I spoke to Firas on the phone. We agreed on the price of the car and I went in to purchase it. They were up front about the offers on the car, etc. I really appreciate their no nonsense approach. Im really grateful to Firas and the sales manager Will for a great deal and experience. In addition, my kids love this dealership - the computers & beautiful fish tank kept them occupied :)

Me
Review №63

Lorena was very informative and helpful when I purchased my XC40. She knew the product and provided a wonderful customer service experience. The dealership in general is very attentive and I was pleased.

Ma
Review №64

Great customer service!! And awesome deal!!

Th
Review №65

Great svv

jo
Review №66

This easily has to be one of the best buying experiences i have had. Peter Kourafas professionalism and product knowledge was over the top. I have never been to a dealership where you are not on the defense. It was one of the most relaxed and easy purchases I have made. No heavy pressure, just genuine interest in listening to what you want and getting you the best deal.Thank you again to Peter, Nick and Jerry for making this a great buying experience. I took a chance and drove two hours to visit the Autobarn Volvo, and will be back for my next car. It was nice to work with people that have integrity and truly care about getting you what you are looking for.

An
Review №67

I want to thank you Jamir GarciaThe Autobarn Volvo Cars of OakPark very professional and friendly, always concerned about client needs. I predict a lot of success in his professional career. God bless you

Eb
Review №68

Was looking to make a purchase and walked in and met Lorena. She was knowledgeable, patient and didnt act like a pushy salesperson. I didnt purchase during my initial visit, but I knew Id return because of the customer service I had received. I did just that two days later and was not disappointed. Lorena helped me identify a car within my price range, showed me all the options, and I left a satisfied customer! I would recommend her to any of my friends or family looking for a car.

Ma
Review №69

Thank you so much ! great service and will be only using this service center going forward . thank you robert !!molly

Th
Review №70

This is the 3rd time Ive bought an XC60 from Autobarn Volvo - mostly because I always have the best car buying experience here.Thank you Rodney Garmon for your help, patience, and knowledge with my most recent purchase of the XC60 Hybrid model! Best experience to date!

ya
Review №71

Great attention to clients, nice facilities

Sc
Review №72

Ask for Jimmy Hanson and youre in good hands. Very knowledgeable and just a good guy. Tiffany in financing is great and provides and pleasant exit to your visit.

Mo
Review №73

I have nothing but amazing things to say about Ross and everyone here. I was amazed at how smooth everything was. They were prepared and ready. I would definitely buy another car from this dealer in a heart beat.

La
Review №74

I just purchased (11/30) a new 2020 XC90 with Firas Alqahef. I started researching the vehicle I wanted to purchase several weeks ago and went to Autobarn for a test drive. By the time I was ready, I had narrowed my search between two Volvo dealerships and Firas went above and beyond to earn my trust and sale! He and his GM came in with an aggressive offer that beat the other Volvo dealership; eliminating the back and forth I could do without. The financing woman (Tiffany) was super efficient and expeditious. She had me in and out within 10 minutes. After the paperwork was signed and Firas delivered the keys he sat with me in my new car (about 30minutes) to go over the mechanicals and set up the electronics with me!! Superb attention to detail!! The Autobarn has a well oiled operation in place. I am looking forward to going there for all my maintenance/service work as well. I recommend this dealership and Firas particularly!

Jo
Review №75

Initially I was very impressed at how helpful Lorena and Jerry were, helping me navigate the process. I did have to remind Lorena to give me the cars history. At one point, I asked her how are the tires and she said that she didnt know. She did her best, but for her and the service team to let me drive out of the lot without disengaging the prior owners security code was such poor customer service. The next AM I was able to get in the car, it right up. I then got locked in the car and somehow I was able to get the passenger window open. I called the dealership and spoke to Hassan. He came over and again was very polite. Finally after he tried to get in the car, he mentioned that it must be the prior owners code not having been disengaged. My big compensation was that H@R towed it, no cost to me and when it was ready, Lorena dropped the car off. Once I had a problem, I was understood that everyone is trained to be polite but almost robotic in terms of the human factor. Yes, I understand how frustrating you must feel, and we will do everything we can ....

P
Review №76

I had a great experience at Volvo of Oak Park and will for sure be buying/leasing from them again in the future! Everyone was very nice and accommodating, not pushy or aggressive with sales tactics or games like other dealerships. We were able to get me into a 2019 lease very quickly. The process of going through finance and signing the deal was fast and smooth especially compared to other dealerships Ive dealt with in the past. This type of customer service is very refreshing and very much appreciated.

Da
Review №77

Great dealership and staff, always helpful with service and a loaner. No down time for me!

Da
Review №78

I love and miss this place...great people

Kr
Review №79

I bought my Volvo XC60 there and got very good price

An
Review №80

Great car buying experience with very professional service at The Autobarn Volvo of Oak Park. It was nice to have worked with Jay (Sales) and Tiffany (Finance) as both were very knowledgeable and went above and beyond to answer all my questions. I’d highly recommend them for your next car purchase!

em
Review №81

Want to express what an outstanding shopping experience I had withJulie Keating! Never had a sales person click with what I had in mind as she did! I am a petite woman, who typically has trouble being comfortable in car seats, but Julie knew exactly which model of Volvo to steer me to.Shes extremely knowledgeable, pleasant and friendly. I never feltpressured . Will return to take advantage of Julies expertise when I need another Volvo!!!

Lu
Review №82

My experience at Oak Park Volvo was excellent from the friendly saleswomen Julie that very experienced in the auto industry. Julie was thee best sales person I have ever dealt with; she didnt play games was straight foward; with everything: worked hard to get the payments to where I felt comfortable. Im enjoying my 2016 Volvo S60 thanks to Julie. And finance office was quick and easy.

Da
Review №83

I had a great car buying experience here. Manager and staff were professional and straightforward.

Ri
Review №84

Appointment was easily made and my schedule was accommodated. Reminders for appointment were helpful. Service performed was well explained upfront by Robert and he followed up while my car was there to keep me informed on my cars status. Car was delivered when promised. Would definitely recommend!

Mi
Review №85

Julie & Darrell were the best sales consultants I have had the pleasure of working with. I drove over 3 hours to view one of their vehicles and I was impressed with their transparency. I was not once misdirected on price or my payment. I was able to complete the whole transcation in under 2 hours. Volvo has been my car brand for the past 5 years and dealerships like Autobarn Volvo Of Oak Park are exactly why. First Rate service all around.

El
Review №86

Absolutely great experience. Lorena and Jerry were both knowledgeable, polite, and made the process as smooth as possible. It’s clear they are passionate about their work. Highly recommend Autobarn Volvo Cars of Oak Park.

Ge
Review №87

Besides being very efficient they treat their customers with nothing but respect and dignity thank you

V.
Review №88

The service department is excellent! They go above & beyond to serve you

Ma
Review №89

I have never taken my car in for service and been treated better then I was at Volvo of Oak Park. I feel they have some of the best mechanics in the business and can fix anything given to them. The service department Manager, Marc Kubil, was absolutely the best representative of the service department. From the minute I pulled in I was greeted by Marc, he listened to all the maintenance concerns I had with my car and fixed all of them. He updated me too, all the way through the jobs completion. BEST SERVICE EVER!!!

Cl
Review №90

Great experience with Mark and the service team every time!

Ke
Review №91

Steve was my Volvo sales associate at the Auto Barn.I cannot tell you how pleased I am with my experience, how easy the process was, and the service I was given at this location.Steve has such great experience and truly cared about the deal I was getting and joining the Volvo family. What an amazing guy!

Br
Review №92

Awesome staff. Quick and easy. I have never had a better car buying experience.

Jo
Review №93

I can recommend the service work performed at this location. I’ve had thousands of dollars of service at Autobarn in the past and I believe their work is thorough. However, I have major concerns with their pricing practices. Following some minor work I was given an invoice to pay at the cashier. The invoice had the prices and work performed. The cashier indicated that the amount I owed was ~15% higher than the invoice provided to me only minutes before. When I asked for a breakdown on the price increase the cashier became upset and wouldn’t explain the price increase. Another employee then took my invoice, crossed out the amount charged, and increased it on my invoice. I paid the invoice. Working with a mechanic requires trust, and I have sincere questions about the integrity of this operation.

Te
Review №94

Thank you Colin Gillette for making our 3 hour drive for a CPO S60 well worth the time and effort. I have been to many lots lately and you were by far the most helpful, honest and knowledgeable salesperson I have met.Truly cheerful and if he did not know something, he got right on it and delivered an answer in minutes.... not hours or days.From first look at their website to signing the final paper, this dealership took the time and effort to make sure everything was taken care of in a smooth and efficient manner. Spotlessly cleaned car with a full tank of fuel when you leave !!!

Mi
Review №95

Staff and salesmen were very polite and helpful. They made sure to take care of my every need and do whatever I asked if them. I ended up purchasing a vehicle without any problems and the process was very smooth. Over all a great experience.

Ja
Review №96

Most of our friends have the XC90 and suggested we visit OP Volvo while looking to purchase a new car and I was beyond impressed. The sales consultant, Jay, was very knowledgable, direct and made the purchase process easy. I LOVE this car and sorry we didnt purchase it sooner. Now I know why everyone recommended these folks, they truly operate differently than the other dealers I visited during our purchase process. Just go straight there, dont bother with anyone else, youll end up there anyway. Thanks for a great experience, Volvo Oak Park!

Pa
Review №97

I had an absolutely fantastic experience with Volvo Oak Park. I had searched all over Chicagoland for an XC60 with the right color choice and options for my wife as a surprise for her birthday. Lorena reached out to me right away after I learned that Oak Park had a vehicle with the options I was looking for. I stopped by the same day and completed the transaction in about an hour or so. It was likely the smoothest vehicle purchase I’ve ever made (and I’ve had several). Lorena was even nice enough to drive the car to me and drop it off on her day off so I could keep it a secret for my wife (and she was surprised and delighted!). My experience with Lorena and Volvo Oak Park was a great introduction to the Volvo family. Very pleased.

Co
Review №98

Ive been coming here for more than ten years. Ive been getting cars serviced or repaired, as the case may be, for more than fifty years. This is without a doubt the best of all of the service department I know. Its clean, well-maintained, efficient, punctual, reliable. And Marc Kubil is a model of professionalism, courtesy. He runs a tight ship! Hes the reason I dont mind driving fifteen miles to get there, waiting in the show room till the job is done, and driving fifteen miles back. If a repair takes longer than I can afford to wait, he has always arranged a loaner for me, so that I can drive home and come back the next day.

Te
Review №99

We purchased our vehicle with Jay Conley at this dealership, his knowledge of our new Volvo was very helpful and he was happy to have us do multiple test drives to find the car we liked best. I didnt feel pressured and our negotiation process was very fair. I felt we got a great car for the price and my husband and I both love all the amazing features that Jay was able to explain to us on the test drive.

Ro
Review №100

Mark, in service is always so helpful, friendly and knowledgeable! Thanks, Mark for always making us feel special and welcome!

Information
100 Photos
100 Comments
4.6 Rating
  • Address:1140 Garfield St, Oak Park, IL 60304, United States
  • Site:http://volvooakpark.com/
  • Phone:+1 708-848-8500
Categories
  • Auto parts store
  • Volvo dealer
  • Auto repair shop
  • Car dealer
  • Car leasing service
  • Car repair and maintenance
  • Car service
  • Oil change service
  • Tire shop
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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