Around 2018 service was very professionalEmployees very patient rep thoroughly explained processEstimate was quick and detailed. Service was quick and better than expected for the bumper during that time.I have different vehicle now and another issue 2021; im going back again.I highly recommend Quality Body & Fender!
My car got hit. They gave me an estimate and kept me informed about any changes. Alejandro was really helpful. They gave me a ride to work while they worked on my car.
Rude experience over the phone, was rushed off the phone when asking general questions. Felt discriminated honestly.
I was suspicious and not thrilled about leaving my car in this neighborhood but they did great work and did it quickly. My insurance opted to replace the hood with an aftermarket one so the panel gap isnt perfect but thats not their fault. The paint job is actually better than the one my car had from the factory.
Jose is the man!he made the whole process as simple as possible. will definitely be my go to for quality body work.
Car Broken in - Epicenter of Homeless EncampmentHad a minor accident in my own garage, came in for an estimate last month. Just before I arrived, I had to drive through a half mile long of homeless encampment. And you probably do not want to walk there. When I arrived, they were extremely busy and their lot was full. I parked my car a half block away, waited almost 30 minutes in their office. They moved a few cars outside so I can pull in. When I went back to my car, my car was broken into. So I had to go to an auto glass shop to have the window replaced first. I ended up bringing my car to another body shop in a safer area in BerkeleyTo be fair, they might as well provide very good body works. But I will never know. I am all for supporting local businesses, but they are already REALLY REALLY busy! They should not being leaving customers cars outside on the street. The rating is purely for my experience during my 30-minute visit there.
Fixed my car through Geico. Perfect experience from start to end; really appreciated the level of communication and how seriously they seem to be taking COVID precautions.
After someone backed into me in a parking lot, Quality Body & Fender took great care of my car. The car came out looking better than before the accident. They coordinated closely with my insurance company (AAA) to provide me a rental car, even allowing me to drop off the rental car at their facility. When I got my car back, a day before they said it would be ready, it was washed, the inside was vacuumed, and the gas tank was full (I dont *think* I had brought it in with a full gas tank). This place goes the extra mile and Im happy to give them a high recommendation. Thank you!
Wack, name of the business is quality body and fender, couldn’t fix the body work or cut my fender. Lazy insurance shop, hate these types of places.
They did a really good job on repair and the paint match perfectly
Im a car guy who owned and sent cars to a lot of different shops. Some shops will treat you like a number just to get you in and out. I even had a shop who took my car and forgot to ever call me back (It was there for 3 months before I called a tow truck to get it out). Some shops will paint parts which are never supposed to be painted. I had a shop repaint my bumper, and over sprayed on my muffler and wheels. Sloppy!! Anyway, QUALITY has always been a pleasure. Why? Because they have been in this business forever. They are well-known by car-guys for top-notch painting (looks smooth as glass!). The shop is ran by computerized machines and modern tools. And, best part, I feel better using them because theyre family run. Always will be. My repaired cars have never looked better. Shiny, and just like new. I cant say enough good stuff.
Quality was quick to repair my VW Golf with knowledgeable and super nice office staff.
Quality Body & Fender has lived up to their name. We are 100 percent pleased with our car. The ladies are friendly and very professional. Thank you Quality B & F!
They did a great job on my car.
These folks were very professional and did great work. I needed my car back right away after a hit-and-run because Im trying to sell it, and they turned it around faster than expected. They even vacuumed the interior. I saw the owner cleaning and watering plants, which demonstrated humility to me; he was willing to do the jobs some business owners would feel above doing. I highly recommend Quality Body & Fender.
I had a quote and was arranged an appointment right away. My Prius got repaired and did keep me posted through the process of repair and returned to me on schedule. Their quality of workmanship is fantastic, I have no hesitation to recommend them.
You can definitely trust these guys, and you absolutely should; not only do they know what they are doing, but they will treat you with respect, and they will do everything needed to get your car looking the best it can, even if that means they have to do a lot of work that you cant see.These guys are really awesome. I have worked with one of their service writers, every time my car has needed body work, and he has been absolutely great! Not many people are willing to stay at work late, simply because a customer calls near closing time, about to be 10 minutes too late to pick up her car. These guys have, every time, and they are so sincerely friendly.The business is family-owned, and all of their techs are certified to work on unibody cars. They have never had any problem with making slight adjustments to the work Ive had them do, per my request, and theyve always done really good work. I can think of one time that there was a little slip-up, and my service writer promised to address it, if it ever became an actual issue. It did, and they fixed it without questions.They are also capable of checking chassis alignment, which is not something most people are even aware of, but is really a critical element of any type of repairs done to a car that has been involved in an impact. If the chassis is compromised, the car may appear totally repaired; however, this is like using a Band-Aid to cover a broken leg... it might not be visible, but an out-of-whack chassis can, and will, cause a car to have terrible wear-and-tear in unexpected places, and I have seen cases where a chassis out of alignment has generated failures in every system in a vehicle that otherwise looked to be in very good condition.
Had both good and bad experiences there after (unfortunately) having to get repairs 3 times in 3 years on my car. The last time was a really big job but it took way too long and they just couldnt give me a valid ETA. It was really disappointing, but the person I was dealing with always remained very friendly and helpful, so not clear to me whos fault it was...
They were very welcoming! Also did an amazing job on my husbands car. Thank you☺
Always smiling, great staff and easy to work with! My cars have always look like new.
Quality Body and Fender is a Rideshare Certified Center that provides the most ultimate Customer Service to Uber and Lyft drivers. We had a Lyft driver Ibriham involved into a collision and together we put him back on the road the same day with an Uber and Lyft Approved Rental ABSOLUTELY FREE!! The experience was wonderful and the repair was done FAST!Thank you Quality Body and Fender for being part of the Rideshare Certified Community. We thank you for all your support!Best,Al Sanchez
Friendly staff good service professional establishment worth looking into if you need body repairs.
Made my car like new.
Convenient and close to the freeway. Friendly staff. Courteous crew.
Friendly, quick, fine work with seemlessly convenient insurance and rental communications. Thanks (again) Quality!
Geico told me to here for a quote. They wanted way too much.
Great experience. Swift and professional.
Great Body Shop. Family owned and freindly
Wont work with a person with their deductible after getting more than $10,000 dollars from the insurance.No compromise...Wow!
This shop was a referral. Service was swift.
Dont like it their so rude and racists and pay poorly.
Mr. blogers says no comment have not had the experience of dealing with him two stars for being up and running and waiting for business
Sweet staff, very professional
Very professionalWhite glove treatment