Gets right on with the process, everything handled in a fast and timely manner, very nice and reassuring guy Jose is I would highly recommend!!!!!!

I liked the quality and speed of the repairs but it seemed like a bit over priced. I would have given a 5 star if price was better and there were not shoe prints all over the back of my car and on the roof and seats.

Excellent service, gentleman was experienced and friendly and write his masks for safety

Im reporting these guys to consumers affairs cause they tampered with my vehicle..

They are pretty busy but they do a great job! The woman at the front desk was incredibly helpful and accommodating! I came on behalf of my boyfriends car (he didnt have time in his schedule to come) and they were very understanding and helpful with helping me navigate the insurance process. They did an amazing job fixing the car! They didnt try to add on excessive parts or change things that didnt need changing. When the price rose a little over the insurance estimate, they contacted the insurance company for us so we didnt have to deal with any of that! They fixed the car in a timely manner! It was overall a great experience, If I needed my car fixed, I would definitely come back here!

I was contacted by them immediately, explained the service thoroughly and kept advised of the progress. I was given a rental vehicle and the process was to take four days. My vehicle was returned in excellent condition in three days. Every part of their premises was neat and clean.

Had a very frustrating car accident that took over a month to fix (more Volvos dealership problem than Oakland Service King), but the staff here is INCREDIBLE! (Particularly Travis and Robert). Very flexible and accommodating, Travis even offered to deliver my car on a Friday to San Francisco PERSONALLY! so I could make a weekend trip. It was a pleasure doing business with them and would do so again.

Somehow, someway, my drivers side door lock fell into the door panel.I was a little strapped for time so I came during my lunch hour. For $30, they opened up the door panel, inspected the lock, and replaced it--within 30 minutes.I might have been able to do it myself, but well never know as they took care of me. I had to wait a little bit for service, but once they got to me it was golden.

Irene Padilla was great to work with. She kept me informed about the progress of my repair and was friendly and nice. The receptionist was friendly too.

Vincent Quihuiz, my service advisor, was very professional and caring. Easy appraisal, fast work and my car was returned spotlessly clean! I will be going here again!

Great customer AND tech service. I had an insurance claim, they did the work. There were some issues but Service King resolved them before having me come there for pickup. -- Had to go back for addl repair. Shannon was patient with my laymens explanation... Im appreciative of their service and showing me the problems rather than just showing me the report.

Best collision place in Oakland. Irene is the bomb

Quick. Fast. Helpful. Efficient! Ask for Mo. He will definitely hook you up!

I went to get work done on my bumper again since the first time they blended the paint well and did a decent job. This time as soon as I walked in and the guy did a walk around with me he said “he couldn’t guarantee the paint will look exactly the same because flakes don’t lay out the same on plastic. “ I said sure whatever sinceI already been here before and knew the paint would look okay. I came to pick up my car three days after and since I arrived ten minutes before closing time I was rushed to just sign the paper because everyone wanted to go home.Once i get home I decide to wash my car since they did a poor job but I was surprised they even washed it since the first time they just fixed the bumper. I noticed my windshield had some writing on it and now I don’t know what kind of marker they used but I can see that some tech Freddy worked on my car as well as the name stacey and a bunch of numbers. This is frustrating because no one even said can I write on your windshield and if they did it anyways you should try to remove it completey so that I wouldn’t notice.

Liberty mutual recommended the shop and paid for all of my repairs.I refused my car twice due to poor repair work. The first time, the paint was not properly blended, causing raised surfaces. The tail lights were scratched and not replaced. The second time I asked to have my car put on the lift so I could inspect underneath. The piece they connected my bumper to was cracked and filled with putty. I pointed this out and the technician tried to convince me that this was normal. I requested that they replace that piece. I then got a phone call from the supervisor, telling me that they noticed a new Crack in my back light while the work was being done.The shop had my car for a total of 15 days. They tried to pass off shoddy repair work and Im really worried about the damage they did that I cant see.Their initial estimate to liberty mutual was $1300. By the time I drove my car off of their lot, it was $2600. The rise in costs were due to their lack of quality work.

They gave me back my car 3 days late and dirty. I asked them if they could detail it and they said yes but when I took it all they did was rinse the car with water and dried it sloppy to where you could see water marks leave it worse then it already was

Good customer service 👍.

The staff was dismissive and not willing to help me only wanted an estimate and they told me to go elsewhere would not go there again!

Its what you expect.

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Very good work area

Great service

Its nice