This shop was hands down a 10/10 not one single issue everything was as promised heck they even worked with me on pricing,because insurance couldn’t cover all of the cost. I also liked that they did not Guarantee the time or anything he (Brian) just gave me an estimate but through it all I got my car back at the time he stated on the estimate and the work they did on my Lexus was phenomenal can’t even tell. Everything from the bumper trunk and back rear door lined up. Communication and understanding was a 10/10. I 100% recommend them…..
Customer for life. Toyota dealer in Berkeley wanted to charge me 250 bucks JUST TO LOOK at the source of my squeaky suspension, even when there is a rich history of problems caused by defects throughout the history of my model. Nope. George Arth—Brian specifically—said come on down. No issues, tech Matthew was an expert on Toyotas and not only helped find the issue but was psyched to be hunting it down. Class acts all around. I have been burned so often by so many companies it was refreshing to find these guys and know I’m supporting a good family business.
This auto shop is truly the best Ive experienced. Everyone I spoke with was kind, professional, and had a great sense of humor. They kept me informed throughout the repair process. Even cleaned my car - such a nice surprise. I highly recommend this shop. So grateful for their services.
I felt extremely welcomed they were very courteous very attentive to my needs awesome service everything was done fast and earlier than the expected The service was great and they will always have my business I know this will be my go to Repair shop anytime I may need any type of repair thank you. Plus they wash my car for free and detailed it
Very nice and cordial people. Had my passenger window and windshield replaced. Only complaints are that whoever vacuumed did a terrible job. Shards of glass still under the seats and in the crevices of the seats and in the crevices of the floor of the car. Also someone accidentally broke the Jesus off of my rosary necklace that hangs on my rear view. I should have taken that off but had forgotten but still. Lack of care and attention had me a bit disappointed that it happened. I would still recommend, just dont forget to clear items, like rosary that hangs on rearview mirror.
Front drivers side toward the wheel hit by AC transit bus. Mercury recommended Arth & Son. Very pleased with this company. From my first interaction with the Office contact who was as pleasant as a sweet peach on a hot summer day to the kind professional manner that Brian Anderson the Assistant Manager their service was on point. Wanted to bring a clean vehicle but didnt make time to wash and vacuum out. But man...my car looked brand new when I got it back. They even painted an area they did not have to do, SWEET! Hope I wont need body work again in this life (yeah right) but if I do I know where to go. The cost was reasonable too even though I didnt have to pay for it.
It was great, from scheduling the initial appointment, ordering parts, notification of the arrival of parts, the installation and the washing of my vehicle. I was really pleased with this business. They have a loyal customer. I appreciate them.
Very happy with their work. Very nice experience!Would use them again!
I had an incredible experience working with them. My catalytic converter was stolen and my insurance company would not help with finding a repair shop. My friend recommended George V Arth. I called them Monday morning, they asked me to send my insurance estimate and told me to bring in my car as soon as I am able to.The moment I sent my insurance estimate, they ordered the parts. I brought my car in Thursday, they replaced the catalytic converter, installed the cat trap, fixed my broken car key and driver side mirror, AND washed my car within 4 hours!The work is affordable and the people are friendly and so easy to work with. If you are one of the many who had a catalytic converter stolen during the pandemic OR need body work, I highly recommend them.
Great Service, Great Workmanship, Great Customer Service.We came in for an estimate, we were helped by Brian (Anderson) right away. He was very accommodating, easy to talk to and discuss our best options. We got daily text update on the status of our car..and they even called us an Uber. Workmanship was great and they cleaned our car inside & out.
Professional family owned business that communicated frequently about my vehicle. Considerate and their quality was superior. I would 100% recommend this business
Fantastic work, great staff ~ professional, knowledgeable, communicate well.
This is a quality shop with good people and great service.
They were very communicative and kept me up-to-date on the status. Very nice to work with. Plus they are just a couple minutes from dim sum in Chinatown
Was delighted with my experience with Geo V. Arth last week, and I am recommending the business to all my friends.Not only was each person I spoke to amazingly helpful and knowledgeable, but the service they provided was far and above what I could have expected.First, the business was willing to conduct a repair that other shops had turned down.Second, they gave a very reasonable estimate.Third, the repair came in under estimate, thanks to some research by Renée in the front office, who was a pleasure to work with.Fourth, the repair was beautifully done, my family was amazed by the transformation.Fifth, my car was spotless inside and out, which involved a considerable amount of work.Sixth, the engine was humming like a top and running far better than when it went in.Many thanks to Darren for looking through his files to look at jobs that needed completion, and calling me at the exact moment that I really needed to do the repair!
My family has been going to George Arthe for 20 years. They’ve taken care of two generations of drivers and all of the unexpected break-ins and vandalism that is part of living in the Bay. Every time Ron, Brian, and Rene Have gone the extra mile to not only make sure that every detail is taken care of, but also consider things that might have gone unseen. You will be glad you chose George Arthe!
They did an excellent job fixing my car. Super friendly and they even went over and beyond by cleaning my car. Oh did i mention they got it out on time before Christmas too!? 🙂
Clear and timely communication, super nice, had two cars repaired here and an excellent job was done both times.
Great experience - very professional, great communication and work done on time. highly recommended
Took my Subaru in for insurance body repair. Great service very happy with results. Will definitely recommend and use again.
Really professional work! They got our car all fixed up after it got stolen and the car looks brand new! YAY!
Hit a bike rack and got a big ol dent in my bumper. Was offered two options, I took the less expensive, but the job is so good it is easy for me to forget it had been crunched.
Great work and customer service every time. Brian is great at managing repairs and expectations. Solid body work on my BMW.
Brian asked questions as if he were familiar with car insurance claims which was helpful. I sent over the estimate, dropped my truck off & Rene kept me posted. She also helped me tremendously when Geico left me in the dark about when & where the check would be sent. Overall I loved the family dynamic, the honesty, my car’s wash, the improvisation that kept my repairs at the estimate total, and the quality produced. Thank you all, you’ll see me again for maintenance.
I own a 2006 Toyota Prius. Twice during the pandemic my catalytic converter has been stolen. I was at my wits’ end. Those things are EXPENSIVE to replace!! But Geo Arth & Son’s quick, excellent service + decent pricing helped me feel better. I’ve discovered that Prius cars are in the top 5 for cat converter thieves. So at my request they provided me with an anti theft device (Cat Shield). Not only was their cat converter replacement less expensive than other shops I contacted, but they also beat other shops’ pricing by several hundred dollars on the Cat Shield. Before I picked up my car, they even washed & detailed it & refilled my fluids. The staff was super nice & their service was fantastic! I recommend them highly
Excellent Service, update communication & on-time delivery with extra request of small bottle of touch up paint
They are extremely friendly. They do excellent work and my car was done in the timeframe they promised. I would highly recommend Geo. V. Arth and Son for repairs to your vehicle.
Super fast reapirs and left the car cleaner than I gave it to them
My experience with George V. Arth & Son left me extremely satisfied with the repairs, the attention to detail, the way I was informed about the repairs, the courtesy I was given and the speed and accuracy of the job. I never had to guess about anything and I was back on the road at the argreed upon time.
We had a catilatic concert plate guard installed on our 2017 Prius Prime after a friends was stolen and hearing of reports on the news.Easy cost effective installation and great customer service. The product gives us a real peace of mind and quality work.
Replace broken side mirror.
Arth and Son (and especially Renée and Brian), you are totally A+++ in my book!
Amazing customer service and repair on my SUV. Im so happy I came to Wills to have the damage on my car fixed. Will and his brother Romeo were super welcoming and professional. My car looks better then the day I bought it.
Excellent work! AAA sent me there, and should I ever need body work again, this is where I will return. Friendly, efficient and solid work.
Had a great experience with Geo V. Arth from estimate to pick-up. Customer service was exceptional as was the repair done on my car. The car was delivered on schedule. To make the experience complete, the cars was sparkling clean when I picked it up.
Ive been taking cars to George V. Arth for two decades and have been very happy with them. The repair work is always done on time, and looks great. Any new paint always matches perfectly. Recently, our Subaru Outback had body damage all along the passengers side. They made it look like new and even ground and polished out some scratches in the alloy wheels that werent part of the job.
Great service, fast, beautiful job
Very communicative, timely and professional. Also worked with me to help me deal with the other persons insurance to get my car fixed.
Great Service & highest quality of craftsmanship at a very fair price. Did a beautiful job painting my 1998 Jeep with excellent attention to detail.
Picked up my Kia Soul a week or so ago and it looked brand new! Plus, they even vacuumed it & washed it! (It got rear ended.) Went there because Arth has always done a great job fixing my cars for the past 20+ years.
This auto body shop is the BEST shop I have ever experienced while living here in the Bay area. When was the last time you went and had your car repaired and they finished it early, were phenomenally courteous, professional and friendly? From the very first interaction with Rene the receptionist to the person who wrote the specs on the repair --- they were wonderful. I would recommend this place to everyone I know
This is the second time using them for my auto body needs. They do top notch work and are a pleasure to do business with.
Just a typical scamming body shop. Not professionals. Not honest. Dont trust them. They dont do any mechanical work. The workers will damage your car, blame it on you and not fix it. Poor color match, very off color. Not honest people, will screw you over.
I just picked up my BMW from having a fender dent fixed. As usual the service was excellent. I have been going to GVA&S for years. They do fine work, their prices are reasonable, and they are friendly and honest people. What more could anyone ask?
These guys are amazing. Honest, great prices. Well run business; cares about customers and employees.
Very organized auto body shop that has been fixing carriages and cars for generations and over a century. All business.
Really impressed with quality and estimated time of work - also very friendly customer service -
Ive taken my three vehicles to George Arth & Son since the early 90s mainly because my employer took its vehicles there. My insurance company changed its mind about salvaging my 2007 Buick LaCrosse after being t-boned. Front and side airbags deployed, windows smashed, major damage to entire drivers side, this was my 3rd car taken for repair. I was not disappointed. G. Arth and sons repaired my vehicles damage making it look better than when I bought it! Paint job was flawless and they even fixed a little noise on the drivers side door after the warranty had expired. Great customer service BEST in the business.
Professional from A to Z.
These guys are the best hands down, absolutely exceptional service.
Great experience. Easy to work with.
Good people!
Not really interested in this place
Great service