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Besa Quality Auto Care
2350 Webster St, Oakland, CA 94612, United States
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Besa Quality Auto Care
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J.
Review №1

Family owned business. They did a 75,000 mile service on an Audi SUV, and were fantastic. Well priced, easy to work with. They were also super helpful when another (non service) issue arose--quick to fix. Cant recommend highly enough.

Mi
Review №2

I just moved here and needed to do some servicing on my Audi Q5. They did a great job and were able to turn it around with my tight work schedule. Very thankful to the team there!

Ra
Review №3

I love how they treated me and my car best service I have ever gotten in all my years of dealing with auto places very professional and found out what was the problem instantly when the actual audi dealer could not figure it out I got service on my Audi Q7

Ma
Review №4

My family has been going to Besa Quality Auto Care for over 36 years. Rod and his family run a great business that is fair and genuine. My car is always running smoothly with no issues, the price is great, and the car is always ready in a good amount of time. I would trust them with any of my car issues and will be going here for another 36 years. Definitely recommend this company to all my family and friends. Thank you for your amazing service!

An
Review №5

Very nice experience working with Rod here - there was a small issue that popped up when servicing my LR3 and he was on top of it and got it all taken care of. Will be coming back here for sure!

Th
Review №6

Besa is a family run business. The staff and mechanics are very knowledgeable and transparent when it comes to the diagnosis and repair suggestion for your vehicle. I have an Audi and Range Rover and Besa services them both. For a trustworthy fare priced service and repair I would recommend and use again. Keep up the good work -Von

C2
Review №7

These folks are AWESOME!!Rod Besa & his team have been in this community for as long as I can recall & continue to offer courteous, professional, quality car repair services. Fair prices, fast service, reliable & knowledgeable mechanics. My first choice for car repair!

Ch
Review №8

I truly only trust my car with Besa Auto. I know they are honest and always give me the best advice and the best service on my car. They just saved me by replacing my radiator that suddenly broke. They did it quickly and at a reasonable price. Their communication was clear and friendly-something really appreciated in that stressful time. I can’t recommend them enough- do yourself a favor and go here.

Ze
Review №9

BESA has been servicing my Land Rover for the past 9 years. Consistently honest, fairly priced, & super knowledgeable. Would recommend to everyone.

Am
Review №10

Stephanie was able to answer all my questions and provide ample feedback on an alternator replacement, including discussing various options with Carlos, one of the mechanics. Everything was priced well and the quality of work done was quick, and met all expectations. Will return for any other needs.

Da
Review №11

They got me right my range Rover was low riding on the way down there it felt like bumper cars I left out of there chilling like a superstar thats good business

Ca
Review №12

Expertise in Subaru and Range Rover. Good pricing and explanation of repair plan and proper recycle or despisal of parts.

Ma
Review №13

Besa is great! After calling various auto repair shops, including Pep Boys, Besa gave me the best offer. Not only that, they are located right across the street from my job! Staff is kind, many thanks to Rod for his professionalism and cool side chats. Cant thank them enough for doing maintenance on my VW and for replacing the bulbs on all my lights...oh, i will be back!

Ma
Review №14

I have been taking my 2006 BMW X3 to Besa for a few years until it was totaled in an accident. Besa is an HONEST, competetively priced automotive repair shop with excellent mechanics!!! As a female that commutes 100 miles a day, honesty and reliability are imperative for me. Im going to miss them for the time being as I bought a new hybrid but I will be back as soon as my warranty services run out. Thank you Besa for being you!! Have a great 2020!

My
Review №15

Rod has been my mechanic for 25+ years. He is always fair, professional and honest. He has never tried to sell me anything I dont need. And work is always timely.

To
Review №16

One of the best experiences I have had getting my car fixed. I loved the service person and the detail in telling me what was fixed. Never had a place five so much information. Love them and I will be back 👍🏾😊

Br
Review №17

I would enthusiastically recommend Besa Quality Auto Care. Rod Besa has been taking excellent care of my cars for a decade. He is knowledgeable, efficient and honest. I have referred several friends to him and always received good feedback. Go see him. Youll be pleased.

Ar
Review №18

Both Rod and Stephanie are super helpful, responsive, and communicative. They run an excellent shop and Rod definitely knows his cars. Will gladly return for more service.

Je
Review №19

105000 mile service completed on 2008 RR Supercharged. Great service, professional, noticeable difference in ride. Much smoother shifting, much smoother, quieter, and even quicker response and ride. Rod and mechanic very helpful and courteous.Oh, forgot to mention, saved over $400 over nearest competitor’s price.

Ca
Review №20

Ive taken three vehicles to Besa over the years. Most recently when I had a problem, they researched it, found the part was under warranty and replaced it gratis. All done very efficiently and swiftly. Everyone at Besa seems to be there for the love of working on cars and servicing clients rather than in order to charge large amounts.

Pa
Review №21

Just had the instrument cluster for my 2007 L3 replaced. Way better experience than at any so called LR authorized shop I had ever taken my truck to. Rod and his staff are super effective, knowledgeable, quick, friendly and very professional.

Ve
Review №22

Besa is AWESOME. Two of my family members have given great reviews and I know why. They are thorough, honest and they truly care about your car. I had taken my car to another shop, who only diagnosed I problem correctly. But it was Besa who found that I needed another alternator belt and had a leaking hose on top of needing an alternator. The other place never mentioned those problems and in fact said that the negative battery cable would need to be replaced as well. These people have my business for life. They received my car at almost 11am and were done by 3:30pn. You rock, Besa!

Ca
Review №23

If you are looking for Exceptional customer service and excellent mechanics all in one place - this is the place to go ! thank you...

Sh
Review №24

Simply the best customer service experience. Besa Auto always treats me like family. Very professional and efficient; turn key operationI highly recommend this company.

Cl
Review №25

Great service! They know my Range Rover better than I do. Exceptional customer service as well. I highly recommend them.

Lo
Review №26

A straight forward and very honest repair shop to deal with. They kept my old Volvo on the road for well over 200,000 miles. Really nice people.

el
Review №27

Ive never written a review before for any services anywhere so this will be my first time. This place is amazing!!! If youre looking for good, honest people, and quality work this is your place. JD

Jo
Review №28

Rod Besa operates one of the most professional and honest auto repair shops I have ever found. He has serviced and repaired my cars for over 30 years. I first met Rod at his prior shop where he provided auto repair services for a federal agency. I can attest to the quality of his shops work and how he stands behind that work. Recently, he replaced at no charge a part that had failed some 9 months after it was originally installed. Rod took the extra step of reaching out to a different supply house for the replacement part just in case there was problem with the part sold by the prior auto part store. I highly recommend Besa Auto Care for all auto repair needs.

Da
Review №29

I went to Rod for two things: first to assess an 03 Disco I was thinking about buying from someone who I suspect was being less than fully honest. In short, he saved me $4 grand. I then gave him my 02 Disco to look at that had sprung a serious coolant leak from the timing cover. Not only did he do it for a very reasonable $900, he took the time and energy to have all the engine parts cleaned thoroughly before they went back together. I cannot recommend him enough if you have a Land Rover.

Sa
Review №30

Im on my second vehicle that Ive entrusted with Besa. You know youve got a trustworthy mechanic when they tell you that you dont need to do something right away (brakes, tires, etc.). Rod is knowledgable and respectful, always taking the time to answer questions. I highly recommend this shop!

Be
Review №31

Management was polite and professional. The shop is clean and spacious and conveniently located. The work was excellent quality and priced appropriately. 100% will return

Ed
Review №32

They were great in changing my rear brakes. They returned calls and had my car on time as promised. brakes are soing good 👍 and their charge is reasonable. thank you Besa

Fe
Review №33

Service is phenomenal! In and out during an 8hr work day. Very efficient and good quality of work. Will recommend to family/friends.

To
Review №34

Excellent shop for Land Rover repair & maintenance! Very knowledgeable owner and staff. Honest, friendly service. Highly recommended!

Mi
Review №35

Top notch service and support. Very straight forward and honest.

Se
Review №36

This was my first experience with Besa Quality Auto Care, from the first phone call to the completion of the service I couldnt have been happier. Everyone we spoke with was friendly and communicative. The service on my 2010 LR4 was completed quickly and professionally.

Ol
Review №37

Trustworthy, efficient, and professional service. Got my BMW X3 ready for a long road trip. Highly recommend!

Pe
Review №38

Ive taken my cars here for years. I have full confidence in their competence and integrity.

M
Review №39

I appreciate the responsiveness and helpfulness of Besa’s whether it be a large or small car issue.

Fu
Review №40

They are a little pricey, but they do excellent work. They rebuilt my Audi engine and it works great!

Th
Review №41

Great service at a great price. I’m a customer for life.

Fr
Review №42

Best auto care company Ive encountered,,a pleasure completely!

Cl
Review №43

Have done several times in the past and continue to do so today! If you want honest and reliable work go see Rod at Besa!

Ja
Review №44

Great service, timely, detailed, and communicative. Will be bringing my Range Rover here again in future.

To
Review №45

Very professional and courteous, I’ve been bringing my trucks here for over eight years and I totally trust the owner and his crew with my repairs.

ma
Review №46

Always wonderful and trustworthy service. Fortunately, or unfortunately, I have a new car under warranty so wont be seeing Rod anytime soon.

EB
Review №47

Rod and Co. are great. They’ve been servicing my car for over 10 years.

Ca
Review №48

Amazing service. Great team and very reliable.

El
Review №49

Rod is great and reliable and personable 😎

T
Review №50

Responsive, honest and great to do business with!

Ca
Review №51

Excellent service, honest and impeccable knowledge.

Re
Review №52

Great work

Information
15 Photos
52 Comments
5 Rating
  • Address:2350 Webster St, Oakland, CA 94612, United States
  • Site:http://besaautocare.com/
  • Phone:+1 510-452-3718
Categories
  • Auto repair shop
  • Car repair and maintenance
  • Oil change service
Working hours
  • Monday:Closed
  • Tuesday:8:30AM–5PM
  • Wednesday:8:30AM–5PM
  • Thursday:8:30AM–5PM
  • Friday:8:30AM–5PM
  • Saturday:8:30AM–5PM
  • Sunday:Closed
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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