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Neo Autoworks
1220 E 12th St, Oakland, CA 94606, United States
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Neo Autoworks
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Ji
Review №1

After a long road trip from Southern California. I had scraped the right front fender panel and front bumper cover of my Mercedes-Benz. The body shop recommended by local dealership. Turn around in one week, neo autoworks did all the insurance follow up and get all own parts for my replacement. They did a perfect job with this repair and, if I need any auto body work done in the future, this is where I will go.

Ru
Review №2

Just had a great body repair experience here at Neo Autoworks!The owner Jeffrey was a nice guy, very patient and very responsive in communication.I only spent a few minutes calling insurance company to file the claim, and then Jeffrey took care of this rest of things, appraisals and getting estimate etc. The whole process went very smoothly and I didnt need to worry about anything.The repair was done perfectly! Great job on the paint works! And he also found that two of the chrome window trims are not aligned so he even replaced them for free since they are not covered by the insurance claim. This was so nice!So I highly recommend Neo Autoworks and Jeffrey!

Al
Review №3

Neo Autoworks is one of the best autowork places I have been. Jeff at Neo Autoworks did a great job fixing my car.I had a car accident on the highway and my front door was crushed. I live in Los Altos and drove my Mini all the way to Oakland (totally worth it) and brought my car to them. They offer great custome service and always respond to me very quickly.They not only fixed my front door in less a week, but also fixed the wipers and changed the filter. They also replaced the small light on the back door.It was a great experience and I recommend you Neo Autoworks.

Zi
Review №4

This is the my local shop that works for all my cars for many years. They provide same quality as the dealership service, with much affordable price. All the invoice is clearly printed out and I got carfax reports on every service.I just bought my brand new honda fit here to install the coil-overs. They did a clean and professional installation. Highly recommend to everyone. The owner of the shop is a big car enthusiast. You can tell the way he treated his customers and their cars are as same as treating his own cars. I can tell there are a lot of internet violence going on in the reviews, that really bother me, but I will keep bringing my car to them and recommend to all my friends and family.

Ch
Review №5

Jeff was such a nice guy! I had to have my side rearview mirror replaced and he got the parts and installed so quickly. He also was kind enough to check my other error messages and fix what he could. A really great car repair experience for once. Thank you!

Fu
Review №6

My 2012 Lexus has been hit and run while I am doing grocery shopping and it was very disappointed and special during stay home in shelter time and my friend refer me to Neo Autoworks and I reported to my insurance and since the Covid-19 insurance need ask Neo Autoworks to send all the damage pictures and within 3 days and Neo Autos Manager Jeff and help me repair my car and thank your for all your support and caring and wish you all the best.Thank you for the honest and caring service and feel gratitude for all your support.

Ju
Review №7

This is a good & honest shop, and the owner take his business seriously. They take care of both of my cars and they still run great on the track.

Le
Review №8

My Honda CRV get heat unexpectedly and this is very frustrating, I was very lucky to received support from Neo Auto, Jeff does not only only provide outstanding customer service and they also helped me to understand how to take care my car in the long way and emphasized safe drive concept.Thanks Neo Auto team!

Ia
Review №9

Wonderful shop to get your oil change or any other maintenance done. Just make sure you call ahead and schedule an appointment. Very competitive prices.

Yu
Review №10

They will rise the cost after repair and cannot provide the details of the cost. Furthermore, they didn’t fix the problem at all and lie to you that they did the repair. Don’t go there, do not be deceived.

Sh
Review №11

Jeff, Jenny, Nam and the rest of the crew do an amazing job at taking care of your automobile. I was having some issues before taking a trip up to mammoth, and Neo Autoworks was able to get me in on short notice, and fix everything with a very fast turnaround, at a great price.I cant recommend Neo Autoworks enough. I keep coming back for good reason!

He
Review №12

Bring my Mercedes Benz here to fix the rear bumper. Amazing job and good customer service.

庄彦
Review №13

Bring my 2013 veloster turbo for maintenance service. Great service and friend service.

Iv
Review №14

They provide excellent shop, expert for BMW and Lexus and lots of Oakland Summit hospital doctors use their service, high quality

Os
Review №15

Sorry, I didn’t even know I have post the low rate of experience on your store. Sorry for the misunderstanding. And thank you for taking care of customers’ experience.

lu
Review №16

They had best customer service

Bo
Review №17

Dont bring your car here if its made by anyone else except for Japanese brand autos. They told me they only perform oil changes on Asians only brand autos. Nuts!

Fe
Review №18

Dont fix car here !!!

Information
100 Photos
18 Comments
4.3 Rating
  • Address:1220 E 12th St, Oakland, CA 94606, United States
  • Site:http://neoautoworks.com/
  • Phone:+1 510-533-8886
Categories
  • Auto repair shop
  • Auto body shop
  • Auto tune up service
  • Brake shop
  • Oil change service
Working hours
  • Monday:Closed
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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