Came in wanting a new car but completely clueless on what car and or if I shouldLease or buy .. immediately i was greeted by Derick! He was friendly and very knowledgeable.. what made the process easier was him knowing the inventory that way I didn’t have to wait forever and be shown magazines .. I end up leaving with a newer car than I thought I’d actually qualified for 🤗 definitely will be referring my friends and family ! Down below is Derick ! Ask for him !Thanks again

I got scammed there, Avoid this place please because they are nothing but a scam place. All they do there is to get the most money out of you. Don’t ever buy a car on credit because they will charge you double of the original price. They have different prices online and when you go there they tell you the cheap one we have online is sold but we have a better one with good prices and that’s where the scam starts. Don’t finance a car from there unless you have a lawyer and professional accountant with you lol

Looking for a gently used Prius, I went to Downtown Auto Center. I had seen the auto while browsing online. Still somewhat surprised to find it in my hometown, precisely as listed and ready to drive. It was pristine and low mileage to boot. I found the staff to be no pressure, ready when you are. I test drove with my husband and called back 2 days later to make an offer. Glad to meet Richard Polk my VIP, who made me feel at ease. He’s flexible and knowledgeable. We reached an agreement without delay. JD was The Closer. New to the firm, thorough and a treat to work with. My advice is do your homework, know what you want, what you can afford and go for it!

When I first came to the dealership I had no idea what car would serve my needs best . Lucky for me I was greeted by Derrick . He is very knowledgeable in his work and was able to guide me in the right direction. He is a fantastic sales man and he was very helpful. Thanks to him my family and I will be able to ride comfortably in a vehicle that fits us perfectly.

Derrick was a great salesman !! He was very resourceful and helpful, before coming to Toyota, I went to many places to look for a car that saves gas and is very reliable with no luck. That all changed when I arrived. He was able to find a car that fit my needs and I left very satisfied with my purchase. I came to the right place to find a sales man like Derrick.

Derek the VIP Manager is awesome. He helped me through the negotiations process and guide me through buying process. I didnt feel lost, everything he explained was transparent and crystal clear. He worked for the buyer. Recommended 100%.

Worst dealership ever!!! If I could give them negative stars I would. Do not buy your cars here. They promised me they were going to fix my door handle and also my windshield. Every time I would give them a call they would say their manager was busy and that he will give me a call back later in the day. It’s about to be a year and I still haven’t gotten a call from them. And about a month ago my 2019 charger engine has metal inside so now I have to get a whole new engine. They do not fix their cars before selling them. I don’t not recommend this place at all!!!

Everyone in the service department is completely incompetent. Had to take my truck in 5 times to repair a recall part. They keep my car for multiple days and they still can’t figure it out. Complete waste of my valuable time! They could care less how long you wait or how long it takes.

Derick was terrific. He was so helpful and patient all the time we were there. Go find him.

I just leased a Toyota Corolla from them. I have been searching around the Bay Area and been in almost all the dealerships on the East Bay. They gave me the lowest rate among other dealership. The sale’s guy RICHARD was very helpful and put a lot of effort in matching the numbers. Also the manager JD is a very nice and experienced guy. I was very lucky to get my car from them 😊

We had a great experience with Richard Polk. He was knowledgeable, professional, genuinely kind and worked with us when it came time to begin the paperwork and financing. Richard made our first time buying a new car easy and pleasant. We couldn’t be happier with our purchase and with the experience. Highly recommend the dealership and Richard!

The last review for my experience was written by Jeff who sold me the car (5star no less); thats how much pressure I experienced when I purchased from Downtown Toyota. Be careful and take a trusted friend. Maybe go elsewhere. I wonder if Mr. Toyoda knows of their practices.

GREAT! Derrick was waiting at the concierge when we arrived and escorted my family to the vehicle we requested to view. Courtesy even during negotiations! MOST important, the Price I wanted . ✅. Freshly Detailed vehicle and on my way to dinner! Barely a hour! Derrick you were Amazing, absolutely GREAT!

With low inventory and high prices Derek got me a great car at a very reasonable rate. Im really lucky I got him as a salesman. He was relaxed, open and efficient. The entire process took 2 hours and I believe I got an awesome price and a great looking car.I recommend Toyota and it’s affiliate the suburu dealership next door. I’ve now leased 3 vehicles from this location and its been a great experience. Even the people who work in the service centers are friendly and professional. Im really a loyal customer here, especially after today

Very poor customer service. I found a car on their website that I was interested in purchasing, however I live out of town. I inquired online and was contacted by no less than 3 people to let me know about their awesome VIP event going on. On each of these phone calls I let them know that I was very interested in purchasing a car that day if I could get interior and exterior pictures of it. All 3 times they said they were sending my message to a sales rep who would get back to me right away. I waited several hours after the last call and called back again to let them know I was still waiting. This happened twice over a 3 hours period and both times I was told they are trying to locate the car (??) after I was told it was parked right out front and is beautiful. Third and forth times I called I was transferred to someone who couldnt sell me the car but said they would transfer me to someone who would take pictures and take a deposit over the phone to hold the car. Both calls failed when they were transferred. I gave up and purchased another car locally. What is frustrating is that I would have bought the car that day if only they had competent people working there.

We had a great experience at this dealership. The process of trading in our old car and getting a new one was very easy, and Derek was a great help in the whole process. He was very knowledgeable about the different vehicles and helped us select a car that we are happy with.

A good place to buy car. Derek helped throughout the process. Good recommendation.

Derick had a great attitude and was extremely helpful. ( Same to be said for Marlon who helped us with our paperwork ) The whole experience was quick, painless and we came to terms on a clean deal that was going to break the bank for us. We will happily go back to him when the time comes for our next car! Highly recommend going to see him if you are in the market for a new car.

Bait and switch operators. When we called they said they have the car in their lot. We told them we will be driving for an hour and wanted to make sure they have the car. When we got there they did not have the car and on top of that they were asking for a ridiculous money (15-20K) over MSRP for when a new car would be available one month later. I will not even give them a single star.

Good dealership, with friendly staff. Got my second car from them. Gave good price for my C-HR (trade-in).

Great experience here! Derick was super helpful in helping me find the car I wanted. He was incredibly kind and knowledgable and got me the deal I was looking for! Couldnt have asked for better service.

We went to Toyota of Oakland and walked out with a new car all because of Derick. He is kind, patient, and makes you feel like he is on your side. He does not pressure you and he’s so respectful. We have had experiences with other salespeople at other locations that talk to down to us but Derick doesn’t do that. He truly sees the humanity in people and is just a good person. Highly recommend going there and asking for him specifically!

Richard Polk was very straight forward and worked with us on getting our new car out the door with no problems. Face it we all hate going to a car dealer but he made the transaction very smooth. Thank you so much Richard Polk!

Went into Downtown Oakland Subaru and was immediately met with a warm welcome and hospitality. Upon entering I was helped by Derek which had great knowledge on the car I was interested in and with his expertise in the car sales practice we were able to reach a deal and drove home in a brand new car. I can’t exprese enough the dedication and love Derek and the employees at Downtown Subaru have and would 100% come back because of their service.

Derick and JD are the best!! They made the whole buying process so easy and as quick as possible. Such a great experience, 100% recommend. Thank you!!!

I just bought my new Rav4 from Jeff - and it was a fun and easy experience. Came in looking and left with a great deal!

I wish google had option as 0 star. Dont trust this dealership its a scam. They made me drive one hour just to let me know the car is unavailable. I confirmed just before leaving ! Its a scam dealership beware . Do not trust them.One more update. After yesterdays incident, I get a call again from their sales rep today,asking me to schedule a test drive for the same vehicle. Its a joke ! They dont even know what their inventory is...such a shame !

Hands down best experience. Derick’s professionalism comes second to none. The process was quick. I’ve never been in & out of a dealership in less than two hours.

Richard made purchasing my first vehicle from a dealership very comfortable and enjoyable. He was patient and understanding of my parameters and what I was willing to pay. I would definitely buy another used vehicle from Downtown Toyota, and especially Richard Polk, but for now I’m looking forward to many years with my Prius!

Downtown Toyota called me and asked me to come in today claiming to have many of the type of car I was looking for. I arrived today for my appointment to be told they had just sold their last one.Either try calling me to tell me that so I dont waste my time or dont lie to me about your inventory.

Stay away from this dealership! Very Bad Service or more like no service at all, from “Finance Manager” Abdul AKA “Time Wasting Manager”. Waited 3 hours in there and he never came out to give us a word. If you ever seek help after you purchase a vehicle from this dealership, good luck pal, you’re on your own.Good service from the front desk tho, very attentive.

Best car purchasing experience I’ve ever had! I purchased a Camry Xse Hybrid. Derick was understanding, knowledgeable, and willing to listen to what I was and wasn’t interested in. He made the daunting process painless. I will be recommending him to anyone interested in purchasing a Toyota!

Second purchase from this dealership. Worked with Derek and he was amazing. Super fast process, calm and simple negotiation. Derek was a champion throughout and I cant recommend him enough!!!

Terrible. The 1st salesman gives you estimates. The next one then tells you about the add on’s. They tried to charge me $5000 because of limited stock. Lol no. They also low balled me on the trade in. Luckily I went to another Toyota dealership 1st to get a trade estimate. If you go there, know what you want, know what it’s worth or advertised for, I had to show them their own add.

There seems to be a lot of negative reviews, Honestly its all about which employee is helping you, if you need service done to your car but hesitant to take your car there then make sure you ask for the service advisor Kriss, he goes out of his way to make sure your satisfied and happy. This dealership is quite small so it does get hectic and super busy. Kriss will even stay after closing hours to make sure your vehicle was properly serviced and detailed so when you go pick it up your 100% satisfied leaving with a smile on your face.

I worked with Will S. and Josh S. and had a fantastic experience. They are to the point, no B.S., got me in and out of there no trouble at all. I hope more folks in the automotive industry can adopt a straight-shooter attitude and help customers get their car sorted and move on with their lives. Music was also excellent, so nice to hear music with personality instead of generic radio. Made the entire experience fly by. Exceptional!

Derick was amazing and helped me get the beat car for a great deal! I appreciate him so much and he’s an awesome person!! Thank you to Derick and the Oakland Toyota family!

Take my son there to buy a Corolla. Pricing is very reasonable.No hassle, no bogus sale! William Snow is very professional and expert in his job. All question or concern are being clearly explained.I hope to see him again with my future purchase with another Toyota.We drove the car off the slot within hours and happy with the price.All that happen with highly professional skill and excellent altitude from William Snow

Really good experience at this place.They were able to help me with my needs with a smile on the face.I very happy with the results 🤗

This dealership reached out to be via TrueCar. I called them to get a final price on the car. I told them I would drive out to them once they give me their final price because I was 2 hours away from them. I was told that they don’t provide over the phone prices.Next day I get a call from somebody who claimed to be from this dealership. They provided me with the lowest offer as compared to other dealerships in the area.I called them to get more details and was told they don’t have internet department and don’t provide over the phone prices.They are doing some shady business here. Calling potential customers and offering them prices they cannot honor in order to get them in the dealership.I am still not able to figure out how they reached out to me via email when they don’t have internet department.

Great experience sales Kevin. Answered all my questions honestly and worked with me for the best price!Update as of 6/1/2021... Damn... Not even a month and check engine light comes on with my purchased 2013 fiat 500. I could deal with at least 6 months but not even 30 days... Come on!! Dropping stars down to 1 star.

Jeff stayed after hours just to help us get our new car. He was extremely helpful and knowledgeable.

I reached out because I wanted to buy the 2022 Toyota Tundra from them when it comes out. I specifically mentioned this in my initial message. Then they call me several times in the middle of my work day to try to sell me on another car. I politely told the guy yesterday to look at my initial message and that Im only interested in the new Tundra. Long story short, they called me again the next day to try to sell me on another car. Oh well, this was a free sale for them on the 2022 Tundra and they lost it. I will now order from the other Oakland or San Leandro Toyota dealer. I knew what I wanted, but all they cared about was making a sale right now, so they lost my future business.

Avoid going to this place they will rip you off. I got scammed there and they added 6 thousands dollar more on the price and they sold me a car they used to rent it I really regret going there

Derick was awesome. Very knowledgeable and friendly. Will definitely be back in the future!!!

Thank you to Will at Toyota for helping my step dad with a new car!! Will was very patient and helpful throughout the process. We look forward to your assistance in the future !! You make car shopping easy!

Buyers BEWARE!!! Abdul the finance manager, did what most people really hate and that is getting SCAMMED! I signed a paperwork where it says that the car is being bought at the agreed price of $45,000. Abdul is upset that he couldn’t persuade me to buy all other things that the dealership is offering. For example, (maintenance, insurances, Gap, etc..). Experienced buyers knows that it is not WORTH IT to buy what the dealership offers.Then, the most absurd thing happens 5 to 10 minutes after I signed the paperwork. He tore off the paperwork that I just signed and told me he couldn’t give me the deal we agreed upon. After that, he printed a copy of the paperwork in which he did some adjustments without my consent or knowledge on numbers.I trusted Abdul and that was one of my biggest mistakes. He changed the on the copy of the contract price from $45,000 to $50,000 after he tore the 1st copy that I signed. That is $5,000 more than the mark up value. NOTE: Covid19 disrupted the market and most of the dealership are adding $10,000 to $20,000 dollars more than the value of the car.Considering how much experienced I have buying new cars with car dealerships; I still made a mistake by not spending more time and reading the contract before signing it (Especially, when Abdul tore off the first contract that I signed). Yes, I did not read the 2nd copy of the paperwork he gave me. Please do not do the same mistakes that I did. READ THE CONTRACT!I will post my review on Reddit as well with complete evidence I was able to collect about the fraud that Abdul did.Also, just to add. Mr. Abdul threatened me and told me that he doesn’t care where I came from. He even called me stupid Asian and go back where I came from. He was mad because he keeps telling me that I keep cutting him off while he is talking. The only reason why I was cutting him off is because I do not even have time to talk or say my point of view. He keeps on talking nonstop and this is part of his strategy to persuade you to believe him. PLEASE STAY AWAY FROM THIS DEALERSHIP!Sincerely yours,

BEWARE!! This place is a complete scam. I filled the online form and someone immediately responded. They lied to me about the price of the car just to get me to come to the dealership. Once at the dealership, they wanted $10,000 markup and $5,000 worth of dealer installed accessories. They wanted me to pay $399 for Nitrogen in car tires. I have news for this dealership, costco puts Nitrogen in tires for FREE. This place is a disgrace.

Ive come here twice: once for myself and once with someone else. Both times have been extremely negative and when we left without making a sale the people working there could be heard mocking the negotiation. You cant get a question answered about a car without being asked to sign a commitment to buy. In my first experience, the dealership posted an ad online that was very competitively priced. I come in only to have them say it was sold but they can show me other inventory. I checked the site again later and the same vehicle was listed for a much higher price! Was this intentional luring customers in? Maybe. But even if it wasnt they didnt have the self-respect to tell me they priced the car incorrectly and tell me the new price. I feel bad for anyone who goes in there and gets duped into buying a car $10k above MSRP. Go literally anywhere else.

The easiest dealership I’ve ever worked with, with also the most friendly and energetic people I’ve worked with. Negotiated via text before coming in, came in and was shown the car, features, and a test drive by Jeff Wiest, and after no pressure and no BS, finished the deal with Abdul in finance.I highly recommend asking to work personally with Jeff, he was super easy to work with and was energetic the whole time and never pressured us in any step of the way, and made us feel welcome from start to finish.

Come see Derrick if you want a good experience! Car buying can be a stressful experience and he made it as easy as possible! Much appreciated!

Derek was amazing. Asked questions of what i needed instead of just showing me random cars. Car shopping experiences have been intense in the past but Derek made this process very easy!! Thank you!!!! 🚗💨💨💨

Derick was amazing help and had such a great attitude. The service was great.

My Service Advisor Daniel was great! Unfortunately I cannot say this for the rest of the folks working at this location. This place has got to be one of the worsts Toyota locations that I have ever worked with. Awful customer service, non responsiveness, and complete lack of accountability.Avoid this place if possible.PS: Literally saw a Service Advisor smoking on the service floor.

Ive looked around the Bay Area for a car with a good deal for weeks.Drove down from Sacramento just to come to this dealership.I was helped by Tahriq & he got me everything I needed.He made sure the price worked for me & that I understood what I was signing. Definitely recommend talking to him if you go to this dealership.

Derick helped me buy my first car with the help of Abdul they both are amazing ! Super helpful I’m pregnant and wanted to change my old car out for a bigger and they gave me so much of there time thank you both

Thanks to Tahriq for all your help helping me with my car and answering all my questions

Derick Mitchell did a great job helping me out buying my new Prius I would recommend anyone checking out downtown Toyota to ask for derick !!

Came to Downtown Toyota today and met Jeff we found a RAV4 on the showroom and Itook it home thank you Downtown for a great experience

Do not buy or lease your car here. I have leased 3 cars from here, the last in 2018. Starting in 2018, service has been horrible, rude, slow, and disrespectful. They registered completely mis-spelling my name, and they always leave me on hold for hours or waiting in the dealership for hours without offering any assistance. This is from multiple experiences over the past 3 years, including the latest one today. From the bottom of my heart, stay away

Thank u so much to Tahriq on the purchase of my rav4 I appreciate all your help

Just bought a Toyota from Downtown Toyota of Oakland. The whole experience on a Monday evening took 4.5hours. I went in at 5pm and was out around 9.30pm. If you go around 5pm on w Monday I’d recommend eating before hand or bringing snacks with you. The test drive was good, and went as expected. Derick was a tough negotiator and did a good job explaining the car price etc.. Like any negotiation process, be prepared to leave and not buy the car or product if the seller isn’t meeting the price you want. I enjoyed my car buying process and walked away with a good Toyota.Although, I did find the previous owners address and registration info in the car which feels like it should have been removed.

I worked with Kevin Hong on my car purchase and he was very helpful. He explained everything well, and answered all of our questions. We had a great experience with him and went away with a satisfactory car. Thank you Kevin.

IF YOU GO TO DOWNTOWN TOYOTA ONLY SEE TAHRIQ! HE IS AN AWESOME SALESMAN WILL WORK WITH YOUR BUDGET AND HAS SO MUCH PRODUCT KNOWLEDGE. GREAT EXPERIENCE !

I came to the dealer inquiring about the hybrid and plug in Prius. Kevin approached me and we sat down together analyzing the pros and cons of both vehicles and it’s benefits! If you’re looking for a fun person to work with, go in and ask for Kevin!

Most pathetic and worst people without any professionalism on earth. Dont even deserve to work with/for a brand like Toyota. Ill share my experience directly with Toyota so that they know how their employees or representative are spoiling the brand reputation.If youre trusting these people at all and visiting their store, youll have the worst experience and rude people to deal with.

Bought my first Car in this dealership and I wasn’t really satisfied at all. After signing all the paperwork and and paid Will S. didn’t told me that it only have 1 key and he only told me that after when everything is done and didn’t notice that even the gas is almost empty. After few days I tired to contact Will S. he never responded to me at all even every time I tried to contact him. Which is he said I can contact him anytime. But never he responds.Then just the other day I called to get the service the lady who answered my phone calls hang up on me 3 times while I was talking. Very bad service I don’t really recommend this!

Terrible customer service, dont waste your time. I inquired about a specific vehicle a week ago and they called me to come in same day. When I got there I waited around for 30 minutes and then they told me to take a look at the car across the street while I wait. No one ever came out to meet me (waited another 30 minutes) and they sent me to the wrong car. Went back inside, asked someone else, who said the car I called about was not even there. They continued to call me every single day for a week urging me to come in for their vip sales event telling me that car was there now. The day of my second appointment I called again to make sure, got thrown around on the phone to different depts and then hung up on. When I finally spoke to inventory, the car was in fact not there. Super unprofessional, disorganized, and rude.

Purchased a vehicle from William snow and I am so grateful for the help. Thank you so much

Criminal organization from the bottom to the top. Bought a new vehicle they (Abdul Ferozy) sold an add on alarm similar to a lojack for $799 with satellite tracking and remote cutoff. They installed a $15 tilt sensor. They refused to refund the money for this obvious fraud. Took them to small claims court and won the case easily. After the verdict they tried to negotiate a settlement. They didnt understand what a court order was and were still trying their best to cheat me out of money. Lets just say the court didnt like their games. If you have a problem with these criminals, take them to small claims court. Most of the five star reviews you see here are fake, dig through these reviews to see what this stealership is about.If you have a problem with Downtown Toyota do your homework and take them to small claims court. They have a bad reputation, they will lose the judgement and you will reclaim your money.

Normally don’t like to give reviews but I feel that if someone will read this it may help them and keep them away from this place…bought 2 cars (used)…the first one when I got home (Elk Grove) the check engine came on and after a week trying to get ahold of someone finally took it back only to find out that it had a bad engine…and that car was bought out cash 11k (2014 Ford Focus ST) so at that point the did not want to give me my money back…at that point they knew that I was car less and that I needed a car so they sold me a Subaru 2015 with 42k miles on it that turns out that has a lot of problems as well…3200mi and 7 weeks later it’s at the point that in need a engine…had to put 6 quarts oil engine oil in 3200 mi…and all I got from them is you signed the contract,it’s your problem now…deal with it…NEVER TO GO BACK AND WILL WORK ON LETTING PEOPLE KNOW WHAT KIND BUSINESS THEY ARE RUNNING….hope it helps!…good luck….

DERICK was fantastic! Very patient and supportive with our questions and concerns! He gave us the deal we were hoping to get. THANK YOU DERICK!

Shady dealership. States upfront pricing on website, but then adds dealer options. Had the price of a prius prime increase by $5,400 due to these options that werent listed on the website nor on the sticker price on the car. Low jack, paint protection, really? For $5,400 on a $22k car.

This place uses used cars as a bait and switch.I called in and had an appointment for a test drive. When I arrived, they raised the price 6k and would only let me test drive with a full credit check and if I was willing to buy that day.Dont believe their prices online. Made me waste an hour of my time.

I walked into the dealer and outa nowhere the most gleeful representative Kevin Hong came to my assistance and made sure I was well taken care of in terms of concepts and selections on the latest and best deals. Having this encounter with Kevin really opened my eyes and more importantly reassuring that this is somewhere I can trust. Great service 1000% by Toyota for employing such prestigious workers like Kevin H.Thank you Toyota Oakland

Purchased a new car from Derick! He was super helpful, patient and willing to work with us to get the perfect car! A great experience

Derrick M. was terrific to work with. Helped us through the process and even helped me make arrangements to transport my old car after the purchase. Highly recommend!

Thank u tahriq on my brand new rav 4 made it super easy for me

Thanks to Tahriq for all your help made it super easy

Thank u Tahriq for all your help on my xle brand new rav 4 made it so easy. THIS IS WHAT TAHRIQ WROTE ABOUT HIMSELF WHILE USING MY PHONE WHEN HE SAID HE WANTED TO INSTALL A TOYOTA APP...WHICH HE NEVER INSTALLED. HE GAVE HIMSELF 5 STARS, which i have now changed. Notice how many other short 5-star reviews are similarly worded - starting with Thank u Tahriq... and how his name is spelled correctly every time even though Derrick/Dereks is spelled different ways in different reviews.

Came in after speaking with Will Snow about the Corolla hybrid! When I came in he had the vehicle ready for me and it was the exact one I was looking for! Awesome service!

I purchased my Camry with William Snow and he made it such an easy experience! I love my car so much!

Very satisfied with how the process ended out. Everyone that we worked with, from staff ( Shiloh ), finance and managers were all very easy going and professional. It wasnt an ordeal and there wasnt pressure about prices.

They mixed up our Prius with another one during a routine oil change schedule. The car ran out of oil a few hundred miles later on a busy freeway at 5 am. A nightmare. They left clear documents in the car proving their mixup but refused to take responsibility. (They just plain lied.) We had to go to court. We won. They appealed. Their lawyer tried to cut a secret deal with us, which led to a formal complaint with the state bar. We won the appeal. Both judges slammed them. A year later we got a check. But the time and effort and trouble for our family cannot be compensated. We bought the car there and had it serviced exclusively there. Nevertheless, they just tried to hose us. A horrible company that gives car dealers a very bad name. I hate giving bad reviews but this place is the worst.

Shiloh was extremely helpful. He made our purchase quick and easy!! We never felt so comfortable making a big purchase!! This is the place to get a kill deal on a Toyota!! We do all our business here and are reminded why every time!! Who buys a new car in 3.5 hours!! We did at Broadway Toyota!! Exceptional service every time!! This is our 3rd killer deal here!! Don’t go anywhere else!!

Kevin was so helpful and fun to work with. He walked me through the process and made sure I was taken care of at this dealership. I was so happy at the end of the transaction. Feel like my life has upgraded. I went from driving a 2006 Honda Odyssey to a 2020 BMW 330i!

Stay away if possible. Between pushy finance managers doing hard sells on extended warranty and service plans and warranties that cant be cancelled on dealer installed stuff you probably dont want on every car; you should look elsewhere.

Stay away from this dealership, especially away from Rony Melara, Rogelio Rangel and Abdul Ferozy. My 65 year old Asian mother purchased a car here two weeks ago and they took advantage by verbally telling her an out the door $38k price plus trade in value of $9k. She was so happy that it would cost her $29k total and they urged her to take the car the same night, so she quickly signed the contract. Turns out these three guys teamed up and wrote the contract as $45,800 with a $7800 trade in value, equalling $38k total price. The retail price was only $36k on this car, so I can’t imagine why it cost $45,800 out the door. What ever happen to honest and fair business? Rony, who dealt with my mother, has been avoiding us. Rogelio called my mother rude for expressing her frustration and Abdul said go get an attorney if you want to do something about it. I know this does not align with Toyotas core values. Shameful employees, very disappointing and I would stay away from this dealership. My family will no longer get our cars serviced here. We have been customers for over 10 years. Buyers beware.

Thank u Tahriq for all your help with my purchase made it simple and easy I appreciate u my guy

Kevin is so awesome! He helped me with my very first car dealership purchase and I cannot thank him enough! He made the process so much easier than I had anticipated. He was so patient and answered all of the questions I had in regards to my new baby (car) and all the financing process. It also helped that he had a sense of humor. It felt like I was talking to a long time friend rather than a car salesman!If youre shopping for a car, I definitely recommend reaching out to Kevin Hong! You wont regret it! 😊

In and out in two hours with a new car. Staff is friendly and professional. I worked with Terry and Joshua who both were great. Strongly recommend.

This dealership place is the worst place to buy a car in the entire state. They gave u a lot of false information. I was a first time car buyer and I planned to take the car another day after I signed the contract. I asked the sales agent to gave me the contract I signed and he told me I can’t take it and will give it to me when I come back to take the car. But, He has the duty to give it to me right away under the law which I knew later in time. I didn’t know at that time that I have a right to demand it. Therefore, they are not truthful and I can say they lied me to believe in a certain way. Don’t buy a car from them.

Just got my brand new Mom car and I just have to say I am so happy!!! 3 kids are going to fit perfect in my 4 runner. Thank you Will for helping me get the best deal. I loved all the respect not only I got but the patience you had with my little ones.

Abdul and Shiloh were amazing ! Honest, patient and kind people. You sure don’t see that nowadays. They were able to work with my credit and get me a 2017 Camry! Thank you so much ! Please come here for all your car needs and you will not be disappointed !

Thank you Jeff Wiest for working with us and being very accommodating. Jeff was very knowledgeable, responsive and helpful when we came in to purchase a new car. Much appreciated when making a big purchase.

Thank you for being so helpful Tahriq

Auto dealership, dropped my car off for Maint Req lite. Staff was friendly

Great service ask for Will. Fast & efficient, made the buying process very easy and not stressful. Will definitely be returning back for any other car purchases.

Derick was extremely helpful and patient with us!

Very pleased with the service Tariq provided. Thanks for all your help!