Jorge and staff are on point. Always finding the right solutions to my car needs. Very comfy waiting room, fair pricing.

Very nice owner and family, just not happy with the service I received for my sprinter. Had to bring my van back multiple times to fix the same problem. It’s like they just don’t double check anything. That being said all the repairs were completed at the end for the original price agreed upon. Like I said, nice owner but if you value your time and can not afford to keep bringing your van back here for them to fix it again and again then I’d go somewhere else if I were you

I really appreciate the work that was done on my BMW

Found Jorge in May when my husband’s car needed some diagnostics and radiator work. He’s straightforward, pricing was aligned with estimate, and made us really impressed with the overall service. Returned when we had another issue recently. No-nonsense, got it in, work was handled, car was ready faster than we expected. We are typically customers who like to find a good shop and stick with them. Jorge + team will be “our shop” going forward (we recently moved to the area) and we’ll definitely be referring him to friends and neighbors! Thanks again, Jorge!

Extremely expensive! Better if you fix it with the dealer since they’re more expensive than dealer estimate!Also make sure to take an agreement before you start repair if you decide to repair your car there since they add up so much repair cost afterwards and you literally stuck have no options.

TL;DR If ‘honest mechanic = unicorn’ you’ll find one such unicorn at GAM, and he goes by the name of Jorge!Jorge worked on my 2004 BMW 325i twice, the first time it was a radiator / coolant leak, and he was able to resolve all the issues in less than the quoted amount in the estimate.The second time around, I gave him my car for a regular service and a few hours after I drove the car off, my car then broke down on the freeway. Note that my car is about 17 years old with about 150K miles and I am the second owner. Also note, this was running a previously used transmission that I had got installed somewhere else, when the original transmission went out on me at 110K miles.I was certain that my transmission and car were at end of life, and had the car towed to GAM. Jorge was nice enough to take it and have a second look and offered me his car as a loaner for several days. He then went on to find another used transmission, swapped it out and charged me a very reasonable ‘labor’ fee. Thereby, reviving my car so it is not total junk and saving me the trouble of having to buy a new car without being under pressure. (I owe you bigtime Jorge)It is not often that you find principled people who are willing to pride their reputation and workmanship over the tempting allure of making a quick buck. So, when you do, support these kinds of people and also support local businesses who have come up the hard way and are going through rough times in this very challenging pandemic year!

This shop is awesome, Jorge keeps me running and is very reliable, trustworthy and he has reasonable prices...theyre all good with me and a few of my family and friends go to him

After several stops at various Oakland CA German auto repair shops with no success i located German Auto Masters!There I found a very capable and experienced staff starting with their office staff who are very efficient.My vehicle was accurately diagnosed and expertly repaired with precision. With German Auto Masters I believe I have found my auto repair center for my import for years to come!

Very helpful staff! Our rental car had a mechanic issue and we pulled aside the car near their shop. The staff looked at the vehicle out of courtesy and eventually we parked the vehicle in their place for one night before being towed away. We are very grateful for their help.

Great reliable service for a fair price. Nice to find a trusty mechanic.

Great service. The people have great knowledge and are very humbling.

Good with non German cars also. I brought in a subaru. Jorge is very friendly and honest. I like to work on my own cars. So i got just a diagnosis from Jorge and he was fine with that. I replaced the parts that he told me too and now my car runs fine.

Jorge is a good guy. Never too long a wait to service my 2010 bimmer. Estimates are near always correct

I’ve always had the best experience at this place! Fast, friendly and intelligent service.

The service was good and on time. Jorge gave me a ride to the bart station so I could get to work. When I picked up my car at the end of the day they had changed the oil and subcontracted replacing the windshield as promised.

Jorge is an EXCELLENT mechanic. He communicates clearly what needs to be done and why; he is quick, pleasant and well trusted. He treated my Audi A5 Very well!

Dealing with German Auto Master was a pleasure. The people who work there were friendly and professional. I was actually charged less than the estimate I had been given. A testament to the honesty of the owner.

Awesome guys. Stayed late to finsh job and didnt give up until it was fixed.

Excellent service and knowledgeable staff without dealer prices. They have a clean waiting room and restrooms.

To high

I absolutely love this place I came here just for them to put a tire on my car and they gave me a really good price and negotiable the place isnt eating clean and I happened to meet the owner who is very inspirational and friendly the vibe is nice you can tell her youll get good quality work here for a good price

Over chared me for service charged me 100 day for storage but never informed me my car was done so it was left there a few days my payment went from 600 to 1200 horrible service

I miss you guys sometimes to bad you didn’t learn to forgive your friend. Great shop I bet it’s better than ever

Terrible customer serviceThey will give you a price over the phone and when you get to shop theyll give you a different price.A diagnostic they told me $160 and when a got to the shop they told me $350.

Great great service!!