U-
U-Haul Moving & Storage of Ocala
505 SW 17th St, Ocala, FL 34471, United States
Comments
Tm
Review №1

Went to pick up my reserved truck and it was already waiting, ready to go. After using the very simple check in process, I was able to get my key and check the truck before driving it away. The gas tank was full, and the moving equipment I bought was already in the back. The truck is very easy and smooth to drive, and I love that they are flexible when it comes to how long you need your truck. I will definitely be using Uhaul in the future.

Ne
Review №2

My worst uhaul rental ever! This truck should be taken out of service! Absolutely stank of cigars and I dont smoke!!It was disgusting, I booked it in advance and had plans elsewhere to use it for towing 3 trailers. I asked for another vehicle and they told me they had zero an then acknowledged the smell and admitted they couldnt get the smell out after numerous attempts.All 4 hours of using the vehicle I had to have the windows fully down and a/c on lowest fan speed because it smelled worse if it was higher!1st bad experience with uhaul.

Ja
Review №3

Very nice and courteous people working there. When I got there they had my trailer ready I just showed up at the wrong location

Ve
Review №4

This U-Haul location was like the Disneyland of U-Haul. Everything you would every need to move yer stuff was available for rent inside! The young woman who helped us made sure we got a truck big enough for all of our moving needs and kept us well informed. We showed up right as they were closing and I truly enjoyed the fact that we werent rushed. I highly recommend you go to this U-Haul, their selection was the best & customer service was top notch!

Kr
Review №5

Had an easy experience renting a uhaul for the day. Easy pickup and return, all staff were polite

Ja
Review №6

I did 4 stars because of the kind employee we dealt with when we went in to pickup our rented truck. We followed everything they asked, we barely even used any gas, the gage didnt move but we topped it off anyway only to drop it off and have a different employee charge more money because we went over 4 miles on our guestimated usage. They dont tell you on the site to count the miles from their parking lot to each of your destinations and back to their site again... Maybe thats common sense but its pretty stupid. Still a great price to rent a truck for a day and easy as well.

Be
Review №7

The young lady who helped us was very professional and helped us with everything perfectly! The best U-haul in town, heck... probably the best place to get a U-haul in Florida. ✌🏽

Bo
Review №8

At first there was a mixed up, I even called the Law Enforcement Non- Emergency for Assistance since a employee stated my Storage Unit was not in my own name. When I was the one Whom had Rented it. After going thru my online order with UHaul dot com, and showed the Employee it was my Unit. One Young Woman in particular, found the Errors done my another employee, whom placed the wrong name on my unit. This Employee went out of her way and corrected everything for Me. Thats the reason for the 5 stars, otherwise I would have given them 1 🌟

Ma
Review №9

Very helpful staff, fantastic availability. Highly recommend this location for your moving needs.

Pa
Review №10

Always clean and pleasant.. Has excellent customer service..

Ra
Review №11

Great people here ..super nice

La
Review №12

Very friendly service.

Mi
Review №13

GREAT EXPERIENCE! The ladies who were there were prompt, professional and very interested in making sure that we were taken care of! Really appreciated!!!

Da
Review №14

Drove here from Alabama, had no issues returning the truck and car dolly. The staff is very helpful and friendly. Heres my girl on the way here

Dr
Review №15

The staff was friendly and helpful during my stressful move. Thank you for your help.

Po
Review №16

This uhaul storage by far has the best employees ever. They are always pleasant and eager to help you with any issue you may have. Excellent excellent service all around...and i have been with them for a year already. I would recommend this storage to ANYONE. Grade A service!!!

Do
Review №17

Excellent quick and efficient service.

To
Review №18

Awesome staff. Tiffany is super helpful and knowledgeable and Im glad shes back. Nicky is great too if Tiffany isnt available . I have a unit here plus I rent trucks all the time for my business and its always a smooth, easy and quick process not like some other places around town. Highly recommend

Ka
Review №19

Best uhaul storage! Clean facility with lots of options and climate control. 24 hour access 365 with gate code. Management is easy to work with and always a great help.

Vi
Review №20

Thanks to the manager for her advice regarding driving the UHaul with the car transport, and for spending all the time helping me set up the car transport. I had a safe, comfortable move because of the help

Kr
Review №21

The ladies here were friendly enough but ultimately this stop was a waste of my time. I was forced to go elsewhere for my moving truck needs. This facility is clean and well kept both inside and out. The store is up to date.

Tr
Review №22

Polite and helpful staff. We have returned a u-haul trailer here and rented a storage unit. Both were good experiences.

St
Review №23

Nicest U Haul people. Very Nice Manager / Owner who will help!

Me
Review №24

Just left uhaul. 330 on a Sunday Alicia was busy working when I got there and stopped what she was doing to greet me and give me a smile. I was definitely a big pain I forgot to add things and she had to go back and add two separate things for me and she was great the whole time I just want her boss and other patrons to know that Alicia is amazing and made my U-Haul experience great! Thank ypi

Mi
Review №25

Rented a trailer to haul some items. Great price and they even hooked it up for me.

He
Review №26

Got charged 2x for the trailer, second charge has no transaction ID so someone there ran it without my permission. Open dispute with corporate right now

Jo
Review №27

I pick up a relative who returned a truck he rented. I did not use the service.

Pa
Review №28

Charged me a $50. Clean up fee saying it had roaches in but funny my storage unit had none

Ti
Review №29

Good customer service

Er
Review №30

Customer service is good, friendly, and courtesy.

Da
Review №31

Very nice experience! Nikki is very helpful and personable to work with .. Thanks!

Fa
Review №32

Just was renting a uhaul

Sk
Review №33

Ive been a customer for 2 years now and every time I deal with the reps, they are kind and respectful. Ask a question and bam answer. Thank you!!

R
Review №34

It was great! I spoke to a guy named Luis who was helpful in finding me great prices on long term storage and a truck rental. I would recommend this location to all my friends and family. Thanks!

Er
Review №35

Was moving from FL to Texas. The day was going terribly and we rented the wrong tow dolly. We stopped here to see if we could get the bigger one. When I tell you Patience was an Angel, not only did she make the exchange, it was also no extra charge!! Patience Jackson is the best!!!

Hu
Review №36

Great service

Ca
Review №37

Fast service

Ja
Review №38

Reserved a trailer and went to location to pick up. Sign on door said be back in 15. 30+ minutes later no one was there still. Cancelled reservation and left.

EA
Review №39

You definitely can’t ask them any questions otherwise they will hang up on you.

Ch
Review №40

Uhaul is very helpful and I have never had a problem renting from them. I use Uhaul for most of my moving or picking up big items.

86
Review №41

Van worked good, but moving no fun ..

Ch
Review №42

Tiffany and the new guy were both GREAT!!

Ai
Review №43

Always easy process and fast service with these ladies

Er
Review №44

Ok

Ma
Review №45

Staff was very helpful both checking in and returning the rental van

Da
Review №46

Nice people willing to help you out. Thanks again u-haul

Do
Review №47

Good service

MI
Review №48

Very friendly service Great prices

Re
Review №49

What can I say..The lady Stephanie was so rude and was not helpful what so ever. She was very impatient and rude. We asked what other location would be closest for our drop off and she said I dont know...I asked her to zoom in on the screen to show better loactions and she huffed at me and looked at me like I was stupid. In my opinion I think she eas Im drugs. I will never ever go back to rent a Uhaul from this place ever again.

Mi
Review №50

I wasnt greatly impressed but I was able to get what I went for

Me
Review №51

Very good business and front office help is great and friendly

Ja
Review №52

Very small spaces. Good luck if youre pulling a trailer.

Do
Review №53

Friendly staff, no issues getting the vehicle I need, and love the hours.

Su
Review №54

Great staff and storage.🙂

Du
Review №55

Friendly staff, was able to get the rental I needed quickly, and with no issues.

Ja
Review №56

Place was horrible waited forty-five minutes and still got no

Ta
Review №57

Friendly people but this location is crazy to find and get in and out of..

Jo
Review №58

Awesome employees. Helped me out a lot.

li
Review №59

Friendly staff, had the boxes I needed to pack for shipping gifts.

Ja
Review №60

Professional Service and nice clean unit

Mo
Review №61

Very professional and friendly. Thanks for your help.

Da
Review №62

Had one I got it

Tr
Review №63

My customer service rep was the best

R
Review №64

Very hidden, I think it would be safer

Fe
Review №65

The associated was outstanding

Or
Review №66

Very corteous and helpful staff

Jo
Review №67

Great service worked with me

Sh
Review №68

Pleasant staff.

Da
Review №69

Great customer service

Me
Review №70

Customer service is absolutely amazing

ra
Review №71

So far so good!!

ca
Review №72

GREAT help

Mi
Review №73

Excellent service

No
Review №74

Good experience

Be
Review №75

Great prices

Wi
Review №76

Great deals

Th
Review №77

Totally Amazing,believe that!

Ly
Review №78

Hard to find.

th
Review №79

Pretty Good

el
Review №80

Helpful.

Ja
Review №81

Not real satisfied with the service

Da
Review №82

Very understanding

St
Review №83

No trucks for rent

Information
83 Comments
4.3 Rating
  • Address:505 SW 17th St, Ocala, FL 34471, United States
  • Site:https://uhaul.com/Locations/Truck-Rentals-near-Ocala-FL-34471/833026/?utm_source=gmb&utm_medium=primary&utm_content=833026
  • Phone:+1 352-867-8442
Categories
  • Truck rental agency
  • Moving and storage service
  • Moving supply store
  • Packaging supply store
  • Self-storage facility
  • Trailer rental service
  • Trailer supply store
  • Used truck dealer
  • Van rental agency
Working hours
  • Monday:9AM–5PM
  • Tuesday:7AM–7PM
  • Wednesday:7AM–7PM
  • Thursday:7AM–7PM
  • Friday:7AM–7PM
  • Saturday:9AM–8PM
  • Sunday:7AM–7PM
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