Excellent customer service from all associates! Always friendly and helpful to accommodate all shipping needs.

Went in about 15 minutes before closing & chubby white girl with what I guess was supposed to be dreadlocks (looked ridiculous), said to her customer -I guess everyone is going to come in now because its close to closing. Rude. Why work with the public if youre going to be a witch?? Find a job stuffing envelopes at home or something. I know its hard to find employees today but this chick should not be working with the public & representing such a large company.

The girls are extremely helpful with anything I need. Always a great personality to greet me in person or on the phone. Great service.

They were very friendly when i came in and super busy but helped me out very quickly

Beware of this store. I suggest you use another UPS Store in Ocala. Or better yet use FedEx. This store packed a shipment very poorly and contents were damaged. UPS approved the claim but this store will not cooperate for insurance settlement. Nothing paid.

Very unfriendly lady working there today! Didnt even speak to me and was rude to the customer in front of me!

The girls was amazing the manager was very helpful every step even set there with me and answered all questions I needed answered

They really helpful. I really appreciate it.🙏🏼

Great people Great service

Systems down now— no shipping 12:19 9/9/21

Horrible, horrible, horrible!I ordered a small color print job online, uploaded my document and paid for the order. Later, visited this store to pick up the order and some incompetent and very unfriendly woman working here told me she had no idea about my order, had not received anything and that it may be at their store on hwy 200! I selected to pick up my order at THIS store! Perhaps if she wasn’t on her cell phone she could’ve helped? Asked her for a refund and her response, “I can give you your damn money back”.Do not use this store. Find other options!

Wonderful service. Extremely helpful employees. I prefer going to the UPS Store over the Post Office any day.

They always do a superb job wrapping my packages so nothing breaks and providing alternative costs based on timelines. Highly recommend this UPS store!!

I use this store often. The girls are wonderful. Customer service oriented. Always share the best options for shipping and make sure to understand what I need. I always come back because they treat you like family.

The staff here is great. They always have my packages ready for me to pick up and are always friendly. The manager, Kallie, is very professional without being distant and very helpful with any questions. As a person who works in customer service I appreciate others who put in the same effort as me. They do that and more.

WOWThe service and staff are wonderful!

I have used the UPS stare and Print shop my most of my business printing over the last few years. Patrick and Kallie have done an excellent job with my marketing materials and keep me looking professional! I Highly recommend them wherever I can. You will not be disappointed!

They have a great team of people at this store. Theyre nice and as helpful as possible, super attentive and just plain fun, too. Additionally, they take great care of all my packages (and I have a ton of those), and they even have wonderful services like color printing, binding, etc., which is really handy since I run a small business.

I have never been so thrilled about having to make the long drive into town to pick up mail. The staff is excellent! Multi-skilled, efficient, and always willing to go above and beyond to help customers accomplish what ever they may need, whether its making copies, shredding, graphic design, picking up or mailing a package. The UPS Store is a solution center for individual and business needs.

Im lucky enough to have a UPS Store very close to my home so I use them for many different services. They have all of my address information in their system so its very easy to send everything from a letter to an oversize box. They can supply whatever you dont have; padded envelopes, boxes, tape labels.

STAFF ARE GREAT AND HELPFUL

The people at this UPS Store help me with anything I need whenever I go there for one of their services. They go above and beyond. Very friendly and caring people. They have a.lot of patience too!!

Friendly and courteous staff assisted me while I was in town on business. Would definitely visit this store again. Highly recommended.

Kallie and her team at UPS Store really surpassed our expectations when we requested a re-design and printing of thank you notes. We had them in record time and they were perfect! Thanks for a job well done.

Beautiful location and excellent service

The ladies here are so amazing they are very helpful an knowledgeable I will be a forever customer they made me feel welcome when I walked in!!!!!

Consistently friendly and helpful; I’ve used for notarizing, packing and shipping, printing. Efficient and pleasant to work with. Glad you’re in our neighborhood!

Love this place. Quick and efficient plus they have all the supplies.

The Ocala at Fox Wood Farms store is absolutely the best. Our use it often and never once have they ever not satisfied me with their expertise absolutely to the limit. They actually go overboard. It’s almost become like their family.

I just wish there were more stars!! The folks at this UPS store is always pleasant, organized and very helpful when I need their service. I would recommend them over the post office any day. Thanks for taking such good care of me!

I started doing business with the UPS Store on 49th Ave several years ago and always had a great experience with all the employees. The first employee I met and signed up for my Post Office box was Virginia Duff a really great lady, I was sorry to see her retire.Don, Box 157

Awesome UPS store! The staff are helpful and friendly. Always quick to help and answer questions with a smile!

Always professional and considerate of your needs. Excellent service I would recommend UPS Store. Thank you for all the services you provide. One stop shop!

These guys always, always do a great job. We have had our mail box their for almost a year now, that means we are in there often. Four, five or six times a week. So we seen all the extremes, from the lines out the front door to the only ones inside. They have unlocked the door early and stayed late to make sure I got my delivery. But no matter what, Monica & Virginia greet us with a smile, hello, how can I help you. Kind and helpful, always, always do a great job.

As a Small business owner here in Ocala it is so convenient to drop my packages off at this UPS store. The staff is always so courteous and professional. I wouldn’t trust my large parcels with anyone else!

Always very cordial and work hard to give prompt service. I’m impressed and glad I live close to this UPS Store.

We have had very positive experiences with this store. Both Virginia and Monica do a great job. They are always pleasant, polite, helpful and efficient - even when they are under siege. We actually enjoy going to get our mail. How crazy is that?

We always left with a positive experience! Packages accepted and sent with no long line to wait in like at the USPS. When we left Ocala and moved to GA we dropped off our Direct TV and Spectrum boxes and said good by.

Always helpful very professional great store & service

Great customer service and ready to help when you don!t know about mailing items

Friendly and helpful, you can get so much done here! Mail packages, shred paperwork, notary (they have two witnesses), stamps, use their computer, laminate things. Whatever you need done with mail or paperwork, odds are they can help you get the job done!

Have a mailbox at this store - customer for over two years. Virginia and crew have consistently done a super job of making sure to get our mail forwarded to wherever we need it throughout our extensive travels. Their friendly service and prompt, professional attention are much appreciated!

Callie, Andrea and the staff are always friendly, they always acknowledge you when you walk through the door even calling you by name even when they are busy. Great job, keep up the great work!

I have been dropping off shipments to this store for over a year because Monica and Virginia are just flat out amazing. They understand what real customer service entails and even when slammed, they never fail to greet everyone with a smile! In fact, service here is so good that I went ahead and got a mail box here for my company six months ago. When shipments come in, Virginia and Monica are well organized and already have them set aside for me. Need a notary? Copy machine? Fax? Yah... they do it all here! Keep up the great work ladies!

This UPS store is conveniently located and the service is always excellent. These people are doing it right. Two thumbs up and five stars. Thanks

This is the only UPS store Ive used and their services are hit or miss. I have only returned Amazon packages there and the last time, even though they gave me a receipt, Amazon never got the item and ended up charging me for it. They also do not answer emails, which I sent to inquire about this item. Just shoddy service.

Outstanding customer service, quality work and very reasonably priced. From business cards to design work, yard signs and posters..... they do it best!

Jim Libby in Ocala, FL is the most conscientious store owner weve ever worked with. His dynamic attitude makes the UPS experience Great!

Always so easy to get what I need done. Just great service and makes my life simpler.

This UPS store is excellent. Fast service and employees are very helpful.

Best UPS store ever! Super friendly and efficient

The staff at the Foxwood store has always been efficient and very helpful. I rely on them for different applications and they always comply with my request.I would refer anyone needing your services to head your way.

Brilliant staff

The staff at this store have always been very helpful, particularly efficient, and, not just pleasant, but JOYFUL to be around!

Excellent staff. Completely explained process and cost. Will use again.

Patient, courteous, hardworking, and smart--thats how I would describe the staff at The UPS Store at Foxwood--particularly the staff member with the blonde hair and great smile (whose first name I do not know)!

GREAT service! Coming back soon! Thank you

Great staff. Friendly efficient

Really not too much to say. The store is clean and the ladies who work there seemed very nice and helpful. I got what I needed done.

Fast and courteous service. I use this UPS location on a regular basis.

Besides the joy of picking up purchases, its a joy just entering the store. The ladies are very pleasant, helpful and funny. I love my visits to this store, and theyre the answer for my shipping and receiving needs

So convenient and quick. It’s where I’ll always ship my packages from!

Kallie and Patrick go above and beyond making sure that your order is correct and on time. Great pricing great customer service

Horrible service. They couldnt help me fix the problem that they made in the first place. I am Hispanic which makes me think that they were definitely discriminating. She skipped me to attend a white lady first even though I was there first. The lady said to help me first and the worker said No they can wait they only have a question. Worst service ever. UPS should be ashamed to have such rude people working for them. She clearly had better things to be doing than to attend a customer. Thanks to her a very very important envelope with confidential information was lost and now according to them its my fault when they did nothing but lose the package.

I have taken several documents to this location to get them notarized. The staff is friendly and helpful.

On time, polite and reasonably priced

Cashier Nautica was rude to me yet sweet to a regular customer that walked in. Matter of fact she walked away from me mid transaction and had someone else finish. Without any explanation. So bizarre. I work in customer service and what I just received was definitely horrible service!

You guys are always nice and offer great customer service

The store is staffed with knowledgeable and helpful people!

Oh my goodness thank you kaylee and andrea for helping me threw the process of packing and shipping over 100 boxes from Ocala to NY in just a few monthd. You were both period always so helpful and friend friendly. PS Im cold in ny just for the record hope to c u guys again someday in Florida

Terrific store, great service and nice people. Great place.

I have had a mailbox with the store for 15 years. The staff is excellent, especially the manager Callie.

Terrible service. I had a package that was over night Friday the 5th I had already pre purchased to be delivered Saturday. The lady was there between 3:00pm-4:00pm have me an attitude before looking at postal print out. Saying I had to purchase one. I said I already did if you would look at paperwork before telling me that I did not. To come to a place and someone be so disrespectful. I wish I could of showed her the facial expression like I was bothering her rolled here eyes like I was bothering her to just drop off two packages. So all that being said overnight delivery to go to Fla. to Georgia is now on its way to Kentucky. They pass Georgia to go to Kentucky to back to Georgia. So now it won’t be delivered overnight because a lady not only gave me a bad attitude and my package was not on time. Because the lady was having a terrible day. Stay home if your unhappy or get another job. If your miserable don’t come to work and give people hassles. Stay away from this place.

Pleasant, helpful, and polite people. Got in and out of there quickly.

The staff at the Foxwood UPS store are excellent and are always willing to go above and beyond.

Relaxed, no stress environment... Friendly staff... A pleasure to do business with.

These people go above and beyond on the nice and helpful categories of service!I would recommend them to anyone!!!!

Always helpful and professional been using their services since they opened virginia and monica are the best gonna miss them more than the store

Monica & Virginia do a great job for us. Always helpful and friendly.

Outstanding service! They go above and beyond!

Excellent service at every visit!

Very rude. And not willing to help. Didnt seem to understand what I was saying even tho I explained it several times. Her response was have a large line and I have another line ringing and she hung up on me. Very dissatisfied.

Mrs. Virginia and the other staff there have always been nice and pleasant to do business with. My favorite UPS store in the area.

The service has been consistently reliable.

Awesome beyond anyones expectations!!! This is the best crew on the planet!!

Perfect location and great service

These folks can do anything in print... And I mean anything!

They are super helpful!

Very professional, and fast service.

Friendly... good service...

Great service.

Great service!

Friendly, efficient service!

Excellent job.

Nobody answers phone, also no voice mail box for msg

Great service!

Awesome

Only place I use

Always friendly and helpful. Polite too.!And she plays great soothing music on a cold wintry day!