They did a great job,and didnt take all day.

Everyone I had contact with at this business was super nice and courteous. I had a rock chip repaired, and they were really fast and did great work. I cant even see where the rock chip used to be!

Shannon and the folks at Permian Glass were a pleasure to work with, and delivered a perfect product for me! They made glass shelves for our kitchen cabinets, and got them to me very quickly and in perfect condition. I will absolutely be using them for future glass work!

I needed some mirrors to glue on my walls. So I was given the name of this place. They are super helpful and had what I needed, cut them and had them ready to pickup the next day.

Nightmare! I had to use this company because City of Odessa workers damaged my car window and they have a contract with this place...They came out to my work location last Friday to replace the rear quarter window in my car. I didnt initially see how bad of a job he did because the trim was covered with blue tape...but, he left the inside covered with glass shards...then yesterday, I removed the tape to find the window was installed crooked...the curves did not line up, so to accommodate for the gaps, he filled them with black caulk...the trim stuck out about 1/8 beyond the door trim and several pieces of weather stripping were just scuffed up and missing in places....I Called Permian Glass first thing this morning and the same technician was sent out....He told me that he did a perfect job....Really??? So, I called Permian Glass again and they told me to bring my car in at 1pm to let them see the damage....They took my car to the back...supposedly to look at the damage and to vacuum the glass shards (I had already cleaned them).Sylvia (apparently the owners sons wife - not positive) was extremely rude...She told me that they removed my window and could not reuse it because it was defective....She refused to take accountability for the screw up her technician did and tried to blame it on the window...She told me they cant get another window for several days and then they could try to reschedule installing it....In the meantime, they left me with a piece of plastic blowing in the wind to cover the hole.I am not going back to them....The city gave me a check and Glass Doctor will fix their screw up tomorrow....If I could give this business negative stars I would because that is absolutely no way to treat customers!Next review is going to be on BBB page, then social media! Learn some customer service skills!

I had to wait to get my gravel busted windshield replaced. When I could get it replaced, I found Permian Glass, and they were easy to deal with from scheduling an appointment to giving me information to doing the job. They were done in less than an hour also with the job. (Btw, see about having glass buyback put on your auto policy!)

Great group of people to work with. Good communication. Got my order promptly

Compared to the othe glass cutting business in the Odessa area, the price was at least 50% cheaper and the wait time almost a week faster with the service.

Very efficient and business like. Parking is confusing. Ended up parking in back and walking around to the front.

Awesome.

They replaced back glass on my vehicle and they did a great job for a good price.

I have used Permain Glass for over 20 years. The best in the business. I will go no where else for my glass needs. They are the experts in home and auto glass and much much more .

My windshield was replaced by Permian Glass on September 12, 2019. My experience started poorly after I dropped off my vehicle. I received a call at work explaining that because I gave them wrong information about my windshield, if I wanted to get my windshield replaced that day they would have to get a more expensive windshield. If not, I would have to wait two weeks for a special order. I was frustrated because after already taking time to drop off the vehicle and be inconvenienced, what alternative did I really have – of course I paid them more for the windshield. I think they should look at the vehicle before you leave the lot if they are going to ask for more than what was quoted. My rear-view mirror fell completely off my windshield exactly one month after my new windshield was put on by Permian Glass (October 13th). You could see where the adhesive came off. I subsequently called to ask them if they could put it back on and they first asked me “If I have the receipt.” I found that to be rather off-putting and thought surely they could look me up. After all, who keeps a receipt for something like that? I did not want to return to Permian Glass at all at this point, but after my car dealership said they could not fix it I did go to get it repaired. I came in at 12:45 on Wednesday October 30th to Permian Glass in Odessa. I waited for a technician to return from lunch. They took my car back. The technician then came into the shop and stated, “You need a new windshield.”. I was shocked. I said, “This is a brand new windshield.” He stated again, “You need a new windshield because the piece with your mirror comes attached to the windshield.” I said it is a new windshield you just installed it, that can’t be possible, can you fix my mirror you did not put it on right. He said, “I didn’t install it personally but I can tell you you need a new windshield.” The lady at the front desk then took my number and stated a supervisor was not there but would call me the following day. No one has called. Thankfully, I took my vehicle to another auto repair shop, which charged me $25 including tax to fix my rear-view mirror. They did not ask me to buy a new windshield (there was NO damage on my windshield, it is one month old, the mirror just needed glue). I am out of a lot of time and extra money thanks to the work and poor customer service from Permian Glass.

We have been customers of Permian Glass for many years! They are honest, dependable and friendly!! They provide excellent customer service!! We recommend them to everyone we know!

Very timely and professional job. Quality of work was very good.

Great people and service! They got two of our company vehicles done on the same day even though we didnt have an appointment. We will continue to bring our fleet to Permian Glass for all our windshield repairs!

Didnt necessarily dislike, dropped in to get my windows tinted. The door was locked, no one answered when I knocked. They lost out on my business.

Great job guys helped out with emergency

Amazing service!!

Friendly people with tons of knowledge, always willing to help

Had a chip repaired and they were quick and close by my work and cost was great too.

Best place to get all your automotive glass. Great staff and customer service.

Nice customer service were very helpful in getting motor in window unit fixed didnt take long and reasonable price s . Owners make you feel very welcomed and helpful

They are wonderful people, they helped me out when i was in a stressful situation and i guarantee you will leave satisfied. Thank you sooo much Permian glass. You are all wonderful people and appreciate the help you gave me .

Service was good and they allowed me to place my order in advance, over the phone, so I didnt have to wait.

We take one to two trucks in every week for a new windshield. They are fast, professional, we have not ever had a problem. We have also used this company to do our shower glass work.

Amazing ladies! I work at a body shop and weve started buying glass from them and they have great prices and are super friendly!! Plus they love snowcones!! ;)

Real fast nice work, freindly people

Great job guys! Great price too!

I took 2 trucks in to have the windshields replaced both trucks were left with leaks and a big mess on the inside of the windshields with the glue they use. Dashboards messed up like someone had stepped on them. One truck was left with the windshield wiper arm broken. Both of these trucks were taken in in perfect working condition until I brought them here. I went in the next day to talk to a manager and was told that no one in charge was in the office to check back in the morning. The receptionist made a copy of my receipt from having to buy a new windshield wiper arm and also asked that pictures be sent to her phone to show the manager when they came in. Its been more than 2 weeks and have heard nothing. I do not recommend this place if your looking for professionals. This is definitely not the place!!

These guys are great, theyve gone out of their way to help me out several times.

Quick, friendly, affordable...surprising service. Thanks PGC

Fast, friendly, and good work

Theyre very courteous and always answer the phone quickly. They were one day late on when they said my glass would be ready.

Wouldnt use anyone else..fast friendly service.

I gave it a 4-star cause they did not clean my mirror,They did a good job fixing it, except that they should have Wiped clean the mirror!

They couldnt repair my glass but they were truthful about it with me

Could not fix my item. Asked them to cut a new mirror. Then when I went to go pick up my $300 antique found out they just threw it away. ?!? Not trust worthy and terrible communication.

Broke into my brand new house while I was gone leaving glass and footprints instead of waiting for me to return home (the last owners ordered the window I was not aware of an appointment )I also believe they cracked another window trying to break on and tried to sell me on it !

Very good service

Fast professional services

Great people

Expensive

Delivered a car for the owner here

Glass

Excellent service