I went to get my car inspection and it was done quickly and efficiently! Props to the staff for getting me in and out given I had my 2 year old with me. Will definitely be returning again.
They were really nice and helpful. I went for an inspection to renew registration. Of course he had to drive it to test the brakes ( which I knew they would do) my complaint is when I got back in my car there was greasy gritty hand prints on the steering wheel, gear shift and door panel. I understand these guys get dirty but have some respect for customers cars. I had to pull out and clean it. I will still use them again but hopefully they will be more aware. Overall a good place.
It was awesome didnt have to get out of the truck...
They do really good oil changes everyones down to earth I suggest anybody to go here to get a oil change
Great place, always take all my vehicles there.
Vehicle inspection done thoroughly and quickly.
Professional although young staff,kept the line moving no matter what ! Determined to keep customers satisfied
I believe they changed up their routine of doing the inspection because I never had to get out of my car in the past few times that Ive been here, and then I get there this past weekend and they tell me that they have to test the brakes and I have to wait for them to test it. Only reason I liked coming over here was because I didnt have to get out of the car, and now not anymore. Funny thing is, I didnt see anyone else before me get out of their car for anything 🤔
Quick. Friendly. Affordable .
Jimmy is one of the best techs and has been there since I can remember bringing my first vehicle
It was a quick and professional service. Got my inspection, oil change, differential drained & filled plus a radiator coolant flush all in one stop and at an awesome price, without even getting out of my vehicle.
Great services I was in and out was surprised on fast they were definitely going back
Super friendly & professional! They even pulled out make-shift ramps so my Corvette wouldnt drag while I pulled in the bay.
Horrible owner and management. They damaged my truck n wouldnt repair or replace part when they were clearly at fault!
I dont know where they get the rapid from, but they are far from it. Sloooow service. Too slow that it should be called SLEEP WHILE YOU WAIT OIL CHANGE.
Excellent, fast service. Super friendly staff. Highly recommend 👌 👍 👏
Ive been going here since I could drive. Owner is great, service is great. They go the extra mile. Helped my mother out multiple times. Ill be there Friday for my trucks oil.
They are always very friendly, informative and fast! They offered to change my air filter, and cabin air filter! Awesome job!
I went for an inspection and This place is very thorough and the guys are all very very nice. I recommend them, as they are all very knowledgeable.
Inspection was quick and cheap. Use them all the time.
Great staff, very helpful. Surprisingly inexpensive. Definitely use them again.
Young punks get a thrill out of turning inspection down, car has to be like brand new to pass. Been going here for 15 years. Never again,very rude people there now!
Good people. Good service
My mom gets her oil change done here and they usually give it to her for free since she is a first responder! The technicians are friendly and extremely quick at what they do
The guys were so kind and took the time to explain what they were doing and what needed to be changed. Thanks Rapid Oil team!!!!
Brought the company truck in for an oil change. They performed the oil change, recommended and replaced an air filter, filled fluid levels and aired up my tires in record time. I even had a nice chat with the owner. Thanks for the great service!
They changed my oil, but left my glove open. Said they were checking for an cabin filter.
Went for a state inspection. Was impressed with how fast they got me in out, considering they had several cars ahead in line to attend to first. Thats what I call fast customer service.
Good service, and quick,Jose is a good oil change tech. I give an 5 🌟
Dont have to wait too long most times, especially if you can make it before 4 on the weekdays. Good people, ask to do a courtesy check on your tires and air filter most times incase it seems like you need some air or a new air filter.
These people are amazing! Very helpful and kind. Thank you guys .
I went to get an inspection and the owner working was completely rude and unprofessional. I would not recomend using this company as they do not know the difference from an oem catalytic converter and a high flow cat neither oem mufflers and aftermarket. HOW WOULD THEY KNOW IF A CATALYTIC CONVERTER WAS THERE OR NOT IF THERE IS NO EMISSIONS TEST FOR OUR AREA. Not to mention I used to work for the company and know that the people on the bottom of your car are not licensed by the state to inspect vehicles or are mechanics in that matter for them to be ACCUSING me of not having a muffler. I assured them if it was straight pipe it would be noticed. Anyways, wouldnt recomend them for oil changes or inspections since half the time they screw up the oil and put in the wrong weight. If you start hearing engine noises its probably from using their service.
Above and beyond. The men working are awesome. Did not take long after getting through the line. Excellent service!1
Fast and Efficient!!Answered all questions with accuracy, definitely my spot for my vehicles!!
Extremely satisfied with customer service.
This is the only place I go to get my oil changed. They’re also quick with the State Inspection. Never a problem and people that are friendly and happy to help. It’s conveniently located and you’re in and out in absolutely no time.
Quick friendly service and always gets the job done right.
It was quick and easy to get my inspection done. Really great customer service
They check all fluids and filters. Three to four employees working on your vehicle to get you in and out faster. Usually busy with a line but sometimes you can catch them with no waiting.
They were very attentive and their staff was friendly. The staff had me in and out in under 5 minutes.I highly recommend them over the competition.
Very detailed and professional service. Also well staffed.
The service and experience were great!
Second visit to this location no complaints guys and gals did a great job this day 29 Sept 2020
Great place for an oil change.the top bay folks are very kind and attentive and the bottom bay folks are informative and diligent, I personally use them for state inspections and oil changes.
Great place people working there was nice and changed my oil in less then ten mins
Very fast and friendly! I went for a state inspection and an oil change I was in and out with several cars ahead of meandd behind me. I witnessed great teamwork and fast and efficient work.I will be visiting again and recommending rapid oil change to everyone. Jo,Eddie and Justin were just a few of the names I caught but everybody was friendly and knowledgeable.
Been my go to place for over 25 years.
Jo and Kenny did an Amazing job! Extremely Detailed and Accurately Diagnosed the problem on the vehicle. Ill definelty be coming back to this specific location.
Always super friendly and easy going customer service prices are always fair .. I will continue to to always come here
Fast, friendly, efficient. I go here for state inspections
Fast.. Real fast
WOW, just went there today for the first time. Guarantee it will not be my last. Everyone was friendly and did a great job. The owner was so helpful too. Went out of his way after my truck was done to answer some questions in the parking lot. OH and the price was great.
Good service but too much trying to upsale on products not needed. Plus they do not blow out the air filters which most oil change places will do, instead try to sell you a new one.
Fast and professional. In and out in about 10 minutes
Very fast oil change service. I was the second car in line, first car was getting an Inspection sticker. They were finished in less than 30 minutes.
Yall, I kid you not, I was out of here in about 10 minutes. A great local place that can change your oil. Fast and friendly! Also they let you sit in the comfort of your own car as they do what they need. They change your oil, check your tires, and usually top off your windshield wiper fluid. Usually cost about $45.
Very quick, very thorough with checking everything out. I just went for an oil change, but this is the only place Ill take my vehicle to for oil changes and vehicle inspection.
They did a great job, and helpful about my cab filter didnt know I had and the fan is blowing a ho harder and telling me about my tires are getting a little weather rot there a 10 in my book
I’m from Louisiana working in the oil field in Odessa for two weeks at a time. Went to have my oil change in October a day before I went on days off. 30 mins or so after doing oil change, my engine locked up. Had it towed to dealership, where the oil pan was dropped for a fee of $2300. It was determined that the engine was run without oil and had metal shavings in the oil pan. Rapid Oil Change refused to take responsibility for it. Leaving me with the cost of $9000 to replace the engine. I have been without that car since then.
Great price, great service and I just love that place.
Isaak and Richard were incredibly friendly. And Richard was training a new guy and he was very patient and it was super pleasant to hear. Will definitely be back!
Went for my state inspection. Short wait, stayed in car through entire service, nice staff.
In and out for inspection in less than 10 minutes. Id say thats rapid!
Claim of fame is a quick oil change, that is not true.Everyone is waiting on someone else to do the work.Workers seem to do more time doing nothing, until the owner, boss, or whom ever he is, shows up.Do not go to this place to get a vehicle inspection,You have to wait for all the oil changes that take at least an half hour each.
Quick, efficient, and professional.
Great staff. Fast service
Good service. Bring both my vehicles here.
Quick friendly service. Its a small building, but they get a lot of vehicles done with efficiency. They explain things thoroughly, which is seemingly rare for service centers these days.Definitely recommend.
Very knowledgeable and quick
Quick oil change place
Easy going service. No way you could drive off without the oil being changed. I’ll be back again! By the way great communication skills they work well as a team.
Need more help 90 min for 5 tru ks
It was Rapid lol. Just as advertised.
Out of all the places I had my Oil & Filter changes in Midland/Odessa this is the best ao far. The staff was quick and very knowledgeable..... Highly recommend.
Hey guys great service . But let me tell you guys on the photo the one on Penbrook look what I found on the door. Very creepy but on my laptop my wife say that the business was closed but check and zoom the pic on the glass door theres a ghost. You dont believe me take a look and you will see.
Rapid Oil Change in Odessa is WONDERFUL!! You never have to leave your vehicle. Every staff member was friendly. They even ran my check engine light code for me. I will definitely be back!
Always fast friendly service.
Isaac and Andrew were very nice! Great customer service from both! Thank you!
Always fast and friendly and I love the convenience of literally driving through not even having to get out of my vehicle ..highly recommend great staff !
Poor customer service.I went to get my vehicle inspected. I sat for 20 minutes to be told my vehicle can’t be inspected because its registered in an emissions testing county. However I’ve had my vehicle inspected in Midland and Ector county in the past. After speaking with the TX DPS, I was told they gives waivers for the testing if you live in a different county. After explaining this to the shop, one of the employees became confrontational and kept saying I was trying to get them fined.Poor service and employees that don’t know the law. Avoid this place
Fantastic and thorough and quick service. Always do a great job.
They where quick and professional. Not to mention the prices are reasonable. Called around it was 100. For a oil change for my truck. Came here 50.00 very reasonable and, only took 20 mins. Will be back!
I do not recommend this place. I had wipers put on the first of the month and they put the wrong size on my car.
Very good service 👏
All the technician are the best, and very helpful
This is the only place I take my SUV. I love these men and women,they do the best work on my car!
Make sure you get in the quick moving lane the first time because the techs wont let you switch lanes even if youve been sitting there for 20 mins and the other lane is moving customers through quickly.Went to Luckys Autolube instead and got quick & great service.
Very helpful and professional!
Those of us who have lived in the Permian Basin for a while know that waiting in line has become the norm rather than the exception. We also have learned that service is a rare thing. The guys at Rapid Oil Change are great. I had gone to another company previous to my initial trip here. The other company played hard sell games with me, removed things I didnt ask to be checked and then when I caved to their pressure told me they DIDNT have the items that needed replaced. Afterwards my car was messed up! I had to take it to a mechanic and have them troubleshoot and repair the damage done. The guys at Rapid promised ONLY to do what I asked and not to play hard sell games with me.One time (Ive been there many times now with different cars) a new tech left my transmission fluid dipstick sticking out. The next day I noticed a puddle under my car. I called the shop and the manager came out to my home (in another town) and checked my car, filled my fluids and cleaned up the residual on my engine block.I am more than pleased with Rapid Oil Change.
I was told it would be 30 minutes before they got to my truck. So I got in line. An hour and 15 minutes they had only got 2 cars done and were working on a third car. I was 4th in line. They say that they do 10 minute oil changes but yet it took over an hour and 20 minutes to get 3 oil changes done in the line I was in. I also had a $5 off coupon, when it came time to pay they told me it was going to be $81.95. I gave them the coupon and my card and they charged me the full amount. When I asked why they didnt apply the coupon he said he did. I told him that the amount they charged didnt reflect that, he then backpeddled and said that it was eighty something before the coupon. I told him he said it was $81.95 before the coupon and my card was charged $81.95. All he said was oh, sorry. This is ridiculous and will be the last time I come here for anything. Dont waste your time here!
Fast great service
Friendly staff great service!!!
Very good service
Great people.
Always do a good job for me
Great service! Quick efficient and friendly service!
Always a great experience
If you want to sit in your car for an hour, this is the place for you. Personally, I would rather go somewhere that I can drop off my vehicle or even just hang out inside while I wait. Their waiting room consists of a few chairs inside the actual shop area.