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Permian Mitsubishi
2543 E 8th St, Odessa, TX 79761, United States
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Permian Mitsubishi

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Me
Review №1

Such a smooth and painless car buying experience. Gwen was absolutely amazing. She was able to answer all my questions and made sure the information needed was sent to my bank immediately. Most car dealerships are a nightmare but not here, Gwen made this a dream. Thank you Gwen!

Ch
Review №2

My experience was amazing JD &’ Tim the GM manager did there thing I was able to get in a 2022 outlander and I’m more then excited Thank you so much

Zo
Review №3

Im a satisfied customer. Great customer service. Thank you Gwen. 😊

Ka
Review №4

Gwen Carman was the one who sold me the car. She was very helpful and knew her cars! I bought the 2022 Mitsubishi Eclipse Cross, I love love it! I would not hesitate to recommend friends or family to her!

He
Review №5

I enjoyed my car buying experience. My sales lady Gwen was awesome see helped me get the car i wanted, was very friendly and answered all my questions. THANK YOU GWEN.

Br
Review №6

I would like to give a 5 star shout out to Gwen the sales lady for her outstanding service. If anyone is looking to buy this is the place to go and Gwen is the lady to see. Great job Gwen thank you so muchTammy Pownell

Ji
Review №7

I called to inquire about a brand new Mitsubishi Outlander. I spoke with Gwen, she let me know that they were getting a shipment in soon. I left my my information with her,she said the minute they arrive she would give me a call. Very knowledgeable about the product, and pleased to be a part of a growing company. I am pleased to say I cant wait till they come in. Im ready to see this vehicle.

Sh
Review №8

Gwen was a great help to me. My car broke down in the middle of the dessert. It had to be towed in to the dealership. She worked with me and my insurance company to help get it transferred to the insurance choice of repairs. She went above her duties to help with the situation. Thank you Gwen!!

Hi
Review №9

Recently purchased a 2022 Outlander Mitsubishi, love it!!! Gwen made the transaction easy and fast. Everything I asked for I got, thank you Gwen and Permian Mitsubishi!!!

An
Review №10

JD was very awesome. He did everything he could to get me my car. Thank you so much JD with Permian Mitsubishi Odessa Texas.

Ju
Review №11

Went in to look at a truck my son liked it asked the salesman to work up buyers order plz first thing noticed was sales price change price on buyers order more than price advertised watch ur #s seems very shady to me !!!!!! Did not buy truck I dont like places play those games !!!!

Da
Review №12

Great customer service! Very friendly and helpful with getting me the car I wanted. They were also very fast. We contacted them through online and called immediately to help us. The name of the sales rep that helped me was Cesar, he is bilingual.

De
Review №13

When I walked in, all the salespeople were busy attending other customers. Mireya Garza stepped up to help right away even though shes not in sales anymore. She explained everything as we went along and helped me get into a brand new vehicle, even though I wasnt sure I was going to be able to get anything at all. She was very attentive and friendly. The dealership filled up the gas and washed my new car before I left the lot. I have never had that from any other car dealership in the past. Great experience!

Ry
Review №14

Bought a used truck in January. No license plates now in mid-April. While talking to them they told me about the warranty they offer. Told me it covered, mechanical, electrical and all kinds of things. I said “great, let’s do it.” Only they sold me a lesser warranty without telling me. Fast forward just 2 months later and I need to replace my steering pinion and rod and other things. $2,000. Would have been covered if they sold me the warranty that I agreed on. Pretty shady.

Am
Review №15

Mr. Larry Ward was very helpful and courteous! He managed to get us the vehicle we wanted at a very reasonable price. I didnt get the Managers name but without his help we wouldnt have our new car. Thanks to the both of you!!

Ro
Review №16

We purchased a truck back in august and got the warranty. We decided against keeping that warranty and submitted the paperwork to cancel it on September 15. The manager, Tim Stark, never submitted that paperwork to that company and will not respond to emails, text, phone calls and seems to be gone anytime I go in the building.On top of that, when the truck, someone stole the power amp and subwoofer from the vehicle. (The dealership was supposed to replace those as well, but shocker, they haven’t fulfilled that promise either). They left the batter wires touching and blew almost all the lights in the truck. They admitted the steroid components had been stolen and put the truck in the shop. They never fixed the lighting, including taillights, blinkers, running lights and multiple lights in the LED headlights. (Rush did finally get them to order the replacement taillights that took over two months to come in)I gave them one star because I was forced to by the app. This was a terrible experience and a terrible dealership. We still haven’t been able to get the warranty cancelled after 7 months. No return emails, calls, texts; nothing!Spend your time and your money more wisely!

Di
Review №17

Took my daughter to look around to see more or less what she liked and didn’t think we’d end up leaving with a brand new car for her!!! Wonderful experience there, Marcus Martinez giving us a great deal and really helping us out to be able to leave with a vehicle!!! Thank you so much, everyone there very nice!! Definitely sending my other daughter over :)

Me
Review №18

This is the place to get your car at. Amazing people

Su
Review №19

We had a wonderful experience here. I felt that we got a great deal on a minivan that was better than we thought we would be able to afford! Larry was awesome to deal with, he was upfront with us and honest throughout the transaction, pointing out small flaws that we may not have noticed on our own. I really appreciated that and the entirety of the customer service experience!

MI
Review №20

Gwen was very helpful and friendly!

Os
Review №21

Long story short I took my car to this place I waited hours till Benny Lopez the sales part guy director told me that my car insurance cover the repair cause the AC dont and still dont work cause he never fixed it. left the car for a whole week driving an Uber to work then home I went to get the car cause they were taking so long just to find out that they couldnt find out what was wrong they just left the whole messed on the passenger side meaning they didnt put everything back just like when I took the car the first time everything in place I even call that Dealer demanding if I can talk to the owner of that place but someone else took the information so that they can pass it to him about what happened its been a whole week since I did that and I havent received a call FYI dont waste your time there its not worth it.

Lu
Review №22

Great service a lot help,very good explained about all details,about price the vehicle,great deal with my trade in.they call me, im look on website and required a price info, 100 percent recomended,specially.sale agent Cesar thks

Co
Review №23

AMAZING staff. So so friendly. Went in with nothing due to a wreck and they worked their buts off to get me into a nice car that I truly wanted at a price we can afford. Im so impressed by the friendliness and kindness of the staff. Even had lunch bought for us by the salesman while we waited on the bank. Id recommend them to everyone, especially if your in need of someone to work with you. Best car shopping experience Ive had, with the best staff you could ask for. 300/10.

Ja
Review №24

I had Qwen carman as my sails person she really helped me out and got me in a new car at a young age the only down side was all the paper work and how long it took

Am
Review №25

I recently purchased a vehicle from the dealership, and would like to thank Mireya Garza for her excellent customer service!!! She was very attentive and super friendly!! Cesar, in finance, also took good care of me. The only reason its a 4 star instead of 5 is because the vehicle had a couple of issues that I was unaware of, but I do understand with As is vehicle purchasing, they are most likely not going to be in perfect condition. Overall, my experience with Permian Mitsubishi was good, and I would return to browse for my next vehicle.

tr
Review №26

Went to get my oil changed. Nicki & Julie in the Service Dept were awesome!! Excellent & Fast service. Will be coming back. Thank you!

Lu
Review №27

Our saleman JD was VERY CONSIDERATE OF MY 80 YEAR OLD MOTHERS wants & wishes...Process was smooth

Ca
Review №28

Nathaniel Was a great help. It took a little bit, we were able to chat things up and learn a bit about each other. Definitely a great experience with Nate and all the other staff. Communication was great!

An
Review №29

Great experience here purchasing my brand new Outlander Sport. Worked out a superb financing deal, great customer service, and overall A+ location to purchase a vehicle. Fast turn around in paying off my trade-in. All in all, felt like I walked out with a great deal and have yet to find a fault with this place. Ask for Joseph! He really took care of me. Will be buying here again!Perfect timing too with this recent winter storm in W. Texas. My 4WD Outlander Sport got me every where I needed to go with ease through Ice, Snow, and Slush as I was chasing the power for several days.

Ra
Review №30

They have deceptive marketing technique. They agreed to sell a Ducati Diavel and when I made deposit, later they said, there is fuel injection sensor issue. The guy knew the problem, as he said, If I fix the issue, I will sell for higher price, which means, he knew the issue and did not tell me when he was taking my deposit. Stay away from them. I still have proof of all conversation. Online add did not mention about issue and was noted as private seller.

Ha
Review №31

A horrible place to buy a car they dont care about the costumers and they dont care about the cars there selling dont ever buy a car from here ever

Ju
Review №32

I’m going to be honest when I first walked up I was kinda sketchy about the place but when I walked in I loved the spirit. And my car dealer Marcos Martinez let us test drive 2 vehicles and I fell in love with the second one both of them were in my price range. He stepped me through all the details answer all of our questions and was very good at making eye contact and making sure we understood everything. So if you come here make sure y’all ask for Marcos Martinez. Thank you.

Ca
Review №33

I purchased a 2014 Ford Explorer, August 6th, from Permian Mitsubishi. I always dread going through the long, drawn out process that most dealerships put you through. I was pleasantly surprised this time! Nathaniel was a great salesperson to work with and made sure I had answers to any questions I had regarding the vehicle. Cesar made signing ALL the paperwork painless, and made sure I was comfortable before closing the deal. He also made sure to introduce me to the Service Manger, Benny. He was very personable and reassured me that if I had any questions or any problems with the vehicle, that he would make sure they were addressed and repairs would be done accordingly. I appreciate all of their help and will definitely refer them to my friends and family.

Ma
Review №34

Mireya Garza and Marcus went above and beyond, y’all should definately visit them, they helped me get into a brand new 2021 mitaubishi outlander sport!!! Love it

Em
Review №35

Marcos Martinez was very helpful from the very beginning. The vehicle we came in to see had been sold and he quickly found another one for us to look at and we did purchase it. The process was very quick and painless.

an
Review №36

Went in for a passenger air bag recall. Truck spent 2 days being service to replace air bag. When I received truck back. There were cracks on my dash, vents not aligned properly, diverter valve for ac making noise, and cluster wouldnt work. Was told they would fix issues as fast as they could. Its been 2 weeks without cluster. I called 10/28/20 nobody new whats going on and the guy working on my truck quite. Any suggestions on how to proceed greatly appreciated.

Er
Review №37

Excellent friendly service. Mireya was very knowledgeable about vehicles in stock and was a huge help during the entire process. I would highly recommend this dealership to a friend or family member.

De
Review №38

Super friendly! Was extremely helpful in getting me into a vehicle! The staff was amazing and genuinely so nice and making sure everything went smoothly!

Br
Review №39

The car salesman ( Marcos Martinez) from beginning all the way to attempting our first oil change with them has lied every step of the way. Throughout a 4 month process, being drug out so many times due to everytime he said to be there, once we arrived he always had a new excuse. I did purchase my vehicle and I do love my vehicle, but please go somewhere else if you want a decent experience. I learned quick the only time he wasnt lying was when he wasnt speaking.

RO
Review №40

This was one great experience,Mireya was the finest salesperson I have ever had,she went the extra mile. Sharp and over the top in taking care of us older folks.Give that girl a raise!!

De
Review №41

Mireya Garza is an amazing person and I’m glad she could help us out bought an amazing 2016 Volkswagen Jetta!

ba
Review №42

We went through Mireya Garza and she was excellent, very patient and good at what she does had us in and out within a little over an hour. She’s the best thanks for much for your help we will be back for more !

Me
Review №43

I would love to thank Mireya Garza for the way she attended me for saleing me. My car. I. Would love to let everyone know that this place. Is the place. With the best. Sale lady. Thank you. Mireya Garza. God bless you

cr
Review №44

Marcos at tx certified really did the thing and got me into my new vehicle! He was very hospitable and knowledgeable!! Thank you 😊

S
Review №45

I walked into the dealership and was greeted by mireya garza . She was very helpful and helped me get into the perfect car .

Ti
Review №46

I had a great experience with marcos martinez he help me get in a new car at the payment i needed come see him thank you

Ch
Review №47

Mireya Garza was awesome and very helpful:) y’all should go check them out!! These people were very helpful and got me in a new ride right away!!!

Ne
Review №48

Be sure to ask for JD for your next car or truck. Theres 3 type of people in this world.1. those who dont know what happen2. those who wonder what happen3. people like JD that make things happen!!

As
Review №49

HIGHLY WOULD NOT RECOMMEND FOR BUYING OR SERVICE. Car has been in their shop for 3 weeks. Bought my car a few months ago and EVERYTHING possible has gone wrong. This company left me stranded with an over heated vehicle with my children not even 2 months after buying the car. ZERO communication, awful with time management.. I will be back on here to update with names of every single person who has been a part of my problem to hopefully help you not have to deal with any experience Ive been going through. DO NOT BUY A CAR FROM PERMIAN MITSUBISHI and most definitely do not use their service department. Worst customer service I have ever experienced.

me
Review №50

Well first I will like to say is that the sales women Mireya was really helpful she knew what she was talking about she had Good service she knew what we were looking for she tells us what she would prefer .all I can say is that I’m so glad that she helped us.

Ji
Review №51

All good Mireya did an excellent job taking care of us, we bought a new company truck and the process and people here are very friendly and professional, and we got a great deal on a truck, very professional. Thank you for the help.

Kl
Review №52

Has never transferred ownership of trade-in, Ive called several times, and its been over a year. The vehicle is still currently hitting my credit.

Me
Review №53

....not even going to say.

Ma
Review №54

Great customer service!

Ch
Review №55

No communication

Ja
Review №56

Nothing but thieves on this lot. All of the sudden there’s a 5k mark up cuz I went with my own bank.

Ed
Review №57

Mireya is a very fantastic woman, everything went well with this company! Everything went well

Al
Review №58

Everything happened well, thank you Mireya Garza for everything !!

Information
8 Photos
58 Comments
4.2 Rating
  • Address:2543 E 8th St, Odessa, TX 79761, United States
  • Site:https://permianmitsu.com/
  • Phone:+1 432-332-5344
Categories
  • Car dealer
Working hours
  • Monday:10AM–7PM
  • Tuesday:Closed
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Offerings
  • Oil change:Yes
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