This review is long overdue! Coming upon the ten year anniversary of when I purchased this 1995 NSX from Golden Honda in Odessa, Texas.Its been a wonderful car and I probably put more miles on the odometer on my fun trip back home to Ohio than over my entire ownership!Clint and everybody I dealt with at the dealership are great people and I highly recommend you stopping by to see for yourself their great service and huge inventory!
Very nice people. They jumped on my order pronto. Calm, clean, polite.NO LOUD MUSIC is a big plus. Easy location. Have alot of merchandise.I was very PLEASED.
I bought a battery for my KTM 1299 Adventure a couple of months ago from these guys. The battery went bad while I was in the Hill Country so I replaced it. When I returned to WTex I took the bad battery by Goldens. I didn’t know it at the time but the normal procedure is to replace the battery under warranty instead of refunding the cost of the battery. Not needing a battery Golden refunded my money which they weren’t obligated to do. Great guys at Golden. Several months ago they had added some running lights, heated grips and engine guards to my 1290 and did a great job at a very reasonable price. I really appreciated how they handled the battery issue. It’s a great cycle shop.
Brandon in the service department is top notch. He is extremely knowledgeable and a go getter. Pricing on service is right and work is fantastic. I dropped off my 2017 Yamaha R6 and had a list of things I wanted done. He got it all done in a timely manner and the quality of work was excellent. I now have a trusted dealership in this area that I can use and recommend. Thank you Golden Yamaha!!!!! FIVE stars to your excellent service department.
I took two quads to Golden for service after getting screwed around at another shop in the area. The staff from start to finish were Super Professional. They were Very knowledgeable and repair prices were lower than I expected. The Service department Advisor was Very nice and made me feel comfortable with dealing with them. They went beyond just the service and advised me on keeping up with the performance of my bikes once I got them back home. You couldn’t ask for a better staff. Thanks Guys. I recommend any and with Quad repairs pay Golden a visit. You won’t be disappointed. Thanks, Mr. Jeffery.
Parts dept was very helpful. Sales approaching me was non existant. for some that may be a good thing. for me, I had rather talk to someone if I am looking to buy. Left without a hello.
Fantastic service from Alton and Brandon. They were very personable and knowledgeable and got me back on the road as quick as possible at a lower cost than I expected. They were great!
Great service. And nice bikes. Sales isnt too pushy. They arent too good to just talk about a bike you would love to buy, even if you cant
I’ve had nothing but problems with my brute force since I’ve had it, I’ve had it at other shops and they could never get it running like it should! I bring it here and this is a totally different machine now! That they have fixed it! And they did it for a great price! Thanks guys
I had a great experience buying from these guys! Real honest and helpful service. They had everything I needed to get started. Also impressed with their parts department, i cant see any reason to go online or anywhere else.
Friendly staff
Super friendly staff!
Excellent service the people were very nice and helpful would go there again to buy another toy from them !
Great place
Ive been a customer since I was 6 years old. Only good memories of this place Chris and Clint are top notch in the industry and deserve the customer base and following they have. Great family owned business.
People were very helpful, they had air filter for my vtx 2003, thank you guys!
Great place to get tubs for bikes I got a 2.75x3.00x12inc rim they had it for $10.00
I am riding my Goldwing from Québec to California. My clutch died in southwest Texas near Fort Stockton. Alton and his team fixed it under budget. I highly recommend Golden. Thanks guys!
My wife and I had a motorcycle we wanted to trade, but all local dealerships treated us like we weren’t important because we couldn’t come to the store every day to “view inventory and sit down to do paperwork”. We’re both military and have a hectic schedule.We decided to expand our search beyond our city. We found what we wanted on their website and called in. Jake was our sale person. Jake not only helped me after hours, but helped us decide what ATV we should get. Within three days of contacting them, we picked out an ATV, got actual pictures of it, and got approved. We didn’t get bombard with calls every day to pressure us into buying and we didn’t gett treated like we weren’t important. Everyone was professional and a pleasure to work with- Jake our salesman, Cindy in finance, and the knowledgeable mechanic Alton.Well worth the 8 hour drive from El Paso, TX and back! Thank you!
Its highly professional,the people are down home and friendly and really are sincere in customer satisfaction the entire staff! The only thing they can improve on is cleanliness of there used merchandise other than that they are truly golden!
I never give reviews, but jeez! I called twice, and was put on hold for over 10 min for the first call, just for someone to pick and hang up phone the second time I called and waited again for over 10 min?
Good shop cold carry more products
Good customer service!! No attitudes at all, will be recommending to friends and family..
Called, asked for an otd price on a Grom. They were the lowest price without hearing their competitors prices. Excellent sales staff. Well worth the drive if youre outta town.
Very helpful. Especially the shop guys
Customer service is #1 and always have the best prices!
Very helpful sales people that dont push a sale on you.
Great dealer. Parts, cycles, and service is all top notch
LOL. The bogus review is funny. Lol if golden stole this guys chan and sprocket then how did he flip it n the parking lot These guys are great.
I was looking at motorcycles and one of the old guys that worked there told me “this is aint a museum”. Went to Yamaha in midland instead. Sometimes i want to go in there honestly but I’m traumatized. I won’t be able to handle rejection once more.
Great selection. Very nice people.
They have a great selection of bikes, from scooters to big crusiers.
If Jake is available hes the man to talk to. I dont care what youre there for, Jake does it best.
Really nice people
Theyve had every part Ive needed in stock. All genuine Yamaha too
A good place to buy an atv
Excellent customer service.
Very nice people.
Good place to buy motorcycles.
Friendly helpful employees
Awesome people that work there
Good work
Very slow service department.
Good service.
Awesome folks
Helpful
Great service
Looking at bikes
Awesome
Nice
Friendly
Excellent