user
AT&T Store
2981 Ford St, Ogdensburg, NY 13669, United States
Appearance
AT&T Store
Comments
Ka
Review №1

TJ weas extremely helpful with getting my new phone. He helped me get everything transferred over and set up. Im very satisfied with the service I received

Wi
Review №2

TJ was very help. Outstanding individual and customer service!

Je
Review №3

Tim was a huge help.. he helped me find the phone I wanted and phone case and cordless charge. It was the best customer service I ever received from att ... thank you Tim I will be back to add more línes

Tr
Review №4

See the below pictures for my latest review.

Re
Review №5

The manager TJ is the definition of excellent customer service. TJ is very knowledgeable of all the products and is always extremely helpful when I have questions about my bill. He creates a very friendly environment in the store and provides the best customer service! TJ is definitely a huge asset to the company!

Jo
Review №6

TJ & Katie have been wonderful working setting up my new phone. They are AWESOME. We had problems & they spent the time figuring it out. Thank You Thank You Thank You!!!

Ke
Review №7

Just had an amazing experience at this store. SO helpful and patient with me and made sure I understood everything through out the process and saved me a lot of money! Also was informed on some killer deals that I had no idea even existed!! Thank you TJ!

Me
Review №8

I have worked with TJ the store manager at the Ogdensburg location a few times this month and he has been a tremendous help and pleasant to work with! Go see him, you’ll leave happy!!!!

Ge
Review №9

Tj the manager was amazingly helpful and spent over two hours helping me out and made sure I left with a new phone and was beyond helpful! Thanks TJ you have a customer life now!

Mo
Review №10

Tj the manager was beyond knowledgeable and polite and professional. I came in with a bill question and walked out with 2 new phones I upgraded and still my bill was less and my plan was better!!! Thanks Tj you have a customer for life!

St
Review №11

TJ the manager was super helpful. He got me setup with at&t and added a line to my account where another store said I couldn’t. He cleared up other problems we had with billing and helped me a lot with my new phone and accessories.

Te
Review №12

Tj the manager was extremely professional and went above and beyond to assist me with all of my phone needs!!!

Ma
Review №13

I ordered a phone off of the internet and wasnt sure how to set it up and went by and not only did Tj the manager help me transfer everything he told me about my teacher appreciation offer that I didnteven know existed and was above and beyond helpful and knowledgeable. I highly recommend going to see him for any and all At&t cell phone needs. I am now a customer for life of that store thanks to the marvelous service I received today.

Jo
Review №14

I went to this store and had a terrific experience dealing with the manager TJ he was extremely knowledgeable, helpful, and patient with me. I cant say enough about what fantastic experience I had. I have gone there several times in the past and no one was as helpful as that young man. Thanks a lot TJ!!!

Em
Review №15

The manger is great!!! Helped us with our phones for quit some time. Thank you very much TJ

Ja
Review №16

They were very kind professional and thorough with my cell phone needs!

Ja
Review №17

As someone who knows little to nothing about the cellular industry the staff here were very well educated and answered every question I had. They handled every problem with ease and made my life much less stressful. Super Big thanks to the manager there as well, Jared is the guy to go to when you need something fixed, have a general question or just want to talk to great guy.

Pa
Review №18

Excellent service. Katie and TJ

co
Review №19

I was impressed with TJ. He was extremely helpful and patient. He dealt diplomatically with a difficult situation just outside the store. I’ll be back!

lu
Review №20

TJ was very helpful and knowledgeable...He helped me get the best deals they had to offer...He went above and beyond to make sure I was satisfied w my new phone that I purchased and ipad.....He was able to transfer my old service to at&t very quickly and was very helpful with everything I needed...would surely recommend at&t In ogdensburg for sure

Ch
Review №21

T.J. Staie (manager) just fixed my Samsung Note 10G+ 5g resetting so my Wifi and data plan work again. Bixby and plan changes I could use Wifi or my data on at&t. Now all works well with new sim card and his settings.

Ke
Review №22

TJ is knowledgeable, friendly, and great at multitasking

An
Review №23

Awesome experience, awesome service, not busy, awesome plans, convenient and open later.

Bo
Review №24

Rude manager!!! Horrible service!!!

bo
Review №25

Friendly staff

Information
8 Photos
25 Comments
4.6 Rating
  • Address:2981 Ford St, Ogdensburg, NY 13669, United States
  • Site:https://att.com/stores/new-york/ogdensburg/47563
  • Phone:+1 315-393-2200
Categories
  • Cell phone store
  • Telecommunications service provider
Working hours
  • Monday:Closed
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:8AM–7PM
  • Sunday:10AM–4PM
Service options
  • Curbside pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
Similar organizations