Super fast and friendly. Had my battery tested and replaced inside of 20 minutes. Even with mine being a bit rare, they found one to get me back on the road immediately. Would recommend π
Dropped off a battery to have them check it out. Thinking we left the lights on on the vehicle, the battery was dead and not accepting a charge. I was told that they needed to have a fully charged battery for them to test, which would take 24 hours. After waiting for three days, unable to drive the vehicle mind you, I called to see what the status was. I was told they had to look into it and call me back. When they did call back they said the battery looked pretty good and that I could come pick it up. I had an employee pick up the battery and install the next morning. The vehicle would not start as the battery was almost dead still. I called to talk to a store employee to ask why this happened. I was told because the battery was below 2 ohms (not sure what the exact term was) the warranty was void and that I was also within one month of it warranty expiring anyway so I needed to buy a new battery. I will not be doing ANY business with this company again. I also wish I could return the battery that I purchased for my personal car a few weeks ago as I dont feel they will stand behind their services. My advise, if you purchase a battery from them then dont spend the extra for a better warranty, they will find a reason to void it anyway.
Knowledgeable about my car battery issue. Performed a battery analysis and showed me and told me that my battery was only putting out 60% power. Had a replacement battery of the correct size and type and the price was right. They installed the new battery and I was away in less than 30 minutes. Great service.
Joshua was so helpful! He knew exactly what we needed, answered all of our questions, and was so pleasant. Thank you for your help, and getting us in and out and on our way so quickly!
I called to ask questions before I placed my order and they were very helpful & professional. When I arrived to get my battery it was very smooth and fast. Miles replaced my battery and he is very friendly and professional. He was fast and did a great job even though it was raining and chilly out.
You get the personal touch and attention and quality that you will not get at any other store that sells batteries.
The young man who assisted me was excellent!
Batteries Plus technicians are competent, but the retailers prices are high.
Friendly and quick service. The lifetime battery guarantee is a nice option
Sad that google will not let me leave ZERO stars, but I guess they can have one star for making it so easy to post this review of how awful they are. Ripped the connector for the home button when replacing the screen making the phone unusable. Got a refurbished phone in different color because that is all that they said was available for replacement and that the would verify the phone was working before my wife left store. Only thing they verified was that the phone turned on, not that it had service, after spending an hour on the phone with Sprint/TMobile it was determined that the IMEI was blocked and they could not activate the phone at this time. Which means I do not have a phone that works.
The staff was attentive to my presence as I entered the building. They did the repair in a timely manner. I am pleased that their work is guaranteed.
Great experience...manager was very well informed & personable & got a good deal on a battery
I needed a unique bulb they do not stock in the store. They went to the computer and ordered one for me. The staff were friendly and efficient.
Very friendly and helpful . Had to buy a new car battery and ordered it and it was ready very fast and helped with putting in new battery. Best service ever.
Wonderful customer service and very knowledgeable!
Dont shop around go online and use their always 10% discount code sometimes more. They are already the best price! I also use their battery build service for older harder to get batteries. They can build and match just about anything as long as you have the specs and old harness!
I needed a taillight for my car and they just asked what kind of car I had and sold me the right bulb. It was easy!
I bought a deep cycle battery for my boat and a package of bulbs. The name of the store says it all! Online ordering and in store pickup was very convenient and quick.Associate was cheerful and helpful when I came in to pick up the battery.
Nearby Batteries & Bulbs store replaced my iPhone 7 Plus battery. Their service was fast and efficient. I liked the online scheduling. However, the battery they put in my phone isnt really giving me that much more time each day than the 2-year old battery I had replaced. Im not using my phone any differently either. I was very happy with the service. Not particularly happy with the battery.
Very competitive prices
I went into batteries plus the other day. Miles was extremely professional and help me find the best battery for my car. He even put it in for no charge! 10/10 Highly recommend Batteries Plus.Update: Took my battery in today to get checked. Miles greeted me as I walked in. I told him that my car was acting up and I was needed to jump start it alot. He went through checks in my car, We checked the battery. The battery was low on charge but still tested good. He then went out of his way to preform a test on the alternator. he hooked a multimeter to my car and saw that my alternator wasnt charging the battery. He said I should go to my trusted mechanic to get my alternator looked at. Sure enough my alt was bad. Thanks so much Miles for your above and beyond service.
The staff were very knowledgeable, very nice, very professional. Just a great experience all round
These folks are great for getting watch batteries changed!
I had never been in until today! What a great store!! The employees were amazing!! So patient and kind. They helped me find exactly what I needed even opening the package to make sure it was the right charger I needed for my Canon camera. The other employee was helping a lady with a battery for her car. It was just really nice to see such great customer service. In this day and age, you dont see it enough!!
It was simple to set up an appointment (and I got a coupon!) The gentleman helping me (Mito) was friendly and greeted me when I walked in the store. They got my phone battery replaced in a timely manner and no issues with it so far. Thanks guys!
I visited this location to get a battery replaced in an uncommon device. I worked with 2 of the guys here and both were extremely friendly and did absolutely everything they could to assist me. Even though it was not a device they normally support, they went above and beyond to assist, kept in active communication and worked with me on everything. Would highly recommend that anyone needing a battery replacement in a hurry check this location for assistance.
Ive used Batteries Plus on several occasions. Theyve been very helpful and knowledgable for each visit. The staff is always pleasant and willing to take time with each customer. I will continue to give them my business as long as I can.
Very prompt and helpful service to replace key fobs battery.
Very good. Had what I need
Used curbside service and the young man that brought out the batteries was fantastic!
Great experience when I came in wanting to get my car battery tested. The gentleman that helped me: Rick was knowledgeable and tested my battery for free. After testing and finding out the battery was low in capacity he suggested multiple options to solve the problem. I was very impressed with my experience and will continue to do business here in the future!
Ive been twice in the past month and had good experiences both times. They were very helpful and the batteries I got were so much cheaper than any where else. Definitely worth a few more minutes driving.
Super friendly staff. Able to get in last minute and have my iPhone 7 screen repaired. Got a new screen protector and the guy put it on for free!! Will for sure use batteries plus again!! Thanks guys!!
I received excellent service by the girl who checked me out today in the store and the gentleman who changed my battery in my car. This was the easiest and quickest battery change I have ever done in and out in 15 minutes!! They were both so friendly! Will definitely be shopping here again and will refer you guys to anyone I know!
Purchased Deep Cycle battery for my boat. Online ordering was a time saver. Dale was very professional and got me out the door quickly. Only time will tell how well the battery performs.
Friendly staff and quick car battery replacement.
I ordered my car battery online. When I stopped in the store, my battery was ready and waiting for me. The employee made sure I had the correct battery, checked the charge and gave me a rebate form for the new battery. The installation was done with care but was a little slow. Overall, I had no problems and was very satisfied with the service they provided.
Fast service. Just drop some old batteries and lightbulbs here. Thank you for helping recycling
The staff was very professional, friendly, and they were the only phone repair place prepared to help me with my issue (repairing an iphone SE screen) in a timely manner. The service was also very affordable.
Always helpful and knowledgeable about the products I need.
I really enjoyed the speedy service but I could tell that the screen wasnβt factory and the glass wasnβt either. It seems like the screen has a colder color temperature and the cutout for the earpiece wasnβt the same as before. Iβm very happy with the cheap price but I do wish I was getting factory parts.
John was outstanding in finding me all the batteries I needed to fix my Emergency Exits signs that were sited after a fire inspection. Thank You John!!
Ordering on line with store pickup made the process easy and quick. The associates at the store were very pleasant and helpful. This is my first on line order with Batteries Plus Bulbs and I will do so again. Great Experience!
Always friendly. We have had numerous phones fixed here. Very reasonable prices as well!!
Extremely valuable service. I have recently recommended Batteries Plus to a friend who purchased a car battery in the past 30-60 days and would definitely do it again.
This is the best place to go to get your screen fixed: good price, quick, and well done.
Thank you for quickly fixing the broken Apple screen. Excellent customer service!
They let us recycle our fluorescent light bulbs for 50 cents each. Definently worth the visit!
The service people were very nice. My dad had a key fob that required a new battery and they had it changed in 3 minutes or less. We will definitely be back.
Great service. Competitive price
Everyone was very professional and took care of my needs in a very timely fashion
Very efficient and well-stocked store for batteries, bulbs and many other small electronic devices and equipment. The clerks are very friendly but not always very knowledgeable. It took two clerks working half an hour to change my husbands watch battery.
Service was fast, reliable and ready before pickup time.
Prices were extremely reasonable, customer service was outstanding!
We were very pleased that our online purchase was readily available to pick up. We returned our old battery for credit. Prompt and polite service. Thanks.
I took my iPhone to be repaired by BatteriesPlus when I cracked the screen on Halloween. I interacted with the cell technician Dustin and the store owner Mark. Both gave me excellent service. I am very happy with the outcome. I would definitely recommend this location for cracked screen repairs!
Big selection, good prices, friendly service.
They were very nice, I went in for an iPhone se battery replacement, they did it in 25 minutes or so. The phone was still messed up and they determined it wasnβt the battery. After deciding it was something that they couldnβt cost effectively fix, they took their battery out and put the old one back in, then gave me a full refund.
EXPENSIVE - Car battery was dead when I attempted to leave work today. I had a coworker jump it and I drove straight to Batteries Plus. As I walked out I thought to myself that $150 was expensive. I pulled out my cell and found it for $95 at Walmart. I attempted to start the car, but no juice left so I finished the install. I asked the staff if there was price matching or anything additional they could do and the response was but how good are Walmarts batteries. Ill drive somewhere else next time.
I took my phone in to have the screen replaced. It was in 100% working order. They tested approximately 25 things prior to taking it apart. They put 5 new screens on it and lost all touch screen capabilities. The phone is basically a brick because it requires I put in a passcode once itβs been turned off and I canβt do that without the touch screen. In the end, they put my broken screen back on my phone and handed me back a destroyed phone. The owner is offering to give me $125 for a now destroyed worthless phone. I will blast not to take your phone here. The techs both specifically said the owner would replace my phone, instead heβs offering me chump change. This is BS. To add to the mess....we just went to pick up the check from the owner and he said he wouldnt give us the check until we relinquish my broken phone to him. WTH??
Great place to get batteries.
Love the place. Always have what I need.
I came in with a small battery that was dead. Handed it to the clerk, and asked for 2 new ones of just 1 type of battery. 5$ for both batteries. Fine, whatever. Markups are to be expected. The battery was smaller than the one i handed him, and does not work properly. Now, I basically figured the guy working at a BATTERY store would take the literal 2 seconds, to check the batteries. But nope, sold me the wrong ones. I am never going back to this store. If you ever go here, which i advise against, assume the staff is mentally challenged, and double check everything yourself.
The associate who helped me and did my install was very fast and efficient.
Nice to have the selection. The employees do a good job of finding the right battery.
Great place but happend to Chad? he was the best salesman ive ever met. Always helped my need and knew what i needed. he even opened the door for me. everytime i came in. and greated me with a smile
Fast in and out. Helpful, pleasant staff.
I ordered the battery on line. It was waiting for me when I arrived. The installation was fast and professional. 100% pleased with the experience!
Bought a battery for my girlfriends car. At the time I was clueless, but a gentleman got me set up, and at the best price in town! Everyone was polite and knowledgeable, and I was very pleased.
I was ignored at the counter for 10 min (no other customers), at the point when one employee noticed that the other had not helped me. The chewing began, in an unprofessional manner and in front of customers.I had placed an online order. I received an email indicating my order was ready to be picked up. Even after waiting a full 24 hours after the email, I went to the location to pick up my order and they only had half of it. Had to make a return trip.The product quality was very poor. X2 batteries for e-cigarette do not hold a charge. Stick with E-Fest brand.Overall a very poor experience. I will not return.
This was one of my worst experiences with a retail store. They had me scheduled an appointment online to replace a battery in my phone. I received the confirmation email that the appointment was booked. I drove a half hour for that appointment only to be told by an unqualified Clerk that nobody was there that could work on the phone. He blamed it on the corporate website not working correctly. Then I asked him to sale me the battery for the phone and he could not do so.Then an hour later I received an email that I had missed my appointment. I normally do not write reviews but this store is such incompetent that I felt they need to write a review..
Fast and Easy Service! Helped me when I ordered wrong battery size.
Great customer service & phone screen replacement!
Went here to get my battery replaced in my iPhone 6s. I told the counter guy another store replaced the screen and I wanted the battery replaced. He instantly said whoa I dont feel comfortable working on your phone since someone else has worked on it. I cant help you.Well batteries plus its time to grow up and grow to the new times. A automotive shop doesnt refuse a car because the car has had its oil changed down the street. Sounds like this company is going to be ran into the ground if they dont get some leaders in there!
They always have what I need.Goos device also.
Fast, friendly service while I waited.
Absolute terrible place. I went there to fix the back of my WORKING wrist watch and asked guy to check battery power. He said, its low so I asked him to change it. My watch stopped working after I left store. Then I again went back after couple of days and they replaced it second time for free. Guess what, even that battery failed after working for 6 hours. This time I went and told them that I am not happy and you should do something. I met this rude as hell guy who has no manners of how to talk to customer. He said its company policy that we dont replace battery 3rd time for free since your watch is bad. My watch was working perfectly fine before they changed my battery. That guy was not giving me his name since I told him that I would write review. Sales people wear name badges but this unprofessional place has employees those are ashamed to tell their name. That shows what kind of crappy place this is. STAY AWAY from this place. #BatteriesPlusBulbsSucks
One of the few places in town that will actually change the battery in your watch!!!
Worst place I have ever been. Workers except for one young man were extremely disrespectful. Got a shattered screen fixed on the 2 of the month. By the 12 of the month it was cracked without being dropped. By the 18th the touch did not work. They charged full price to fix the mistake they made. Would never recommend someone to go here.
Helpful staff, excellent service, great store for battery necessities.
Good price and great service! They helped my daughter with her battery and were very kind.
Wow. Like someone else said, that was just the worst retail experience weve ever had. My husband placed an online order for 2 deep cycle Duracell batteries. He recieved confirmation email it was ready. When we got there, it was just a disaster. Took them 15 min to figure out the order. Then they tried to give us batteries that werent deep cycle batteries. They acted like they didnt know what the difference in the batteries are. It took about 45 minutes total for them to realize they only had one of the batteries. So off to Shawnee to pick up the other. How an order gets marked complete and ready for pickup when it isnt ready is something that shouldnt happen. The employees are extremely incompetent and just plain ridiculous. And please dont say call me. Theres nothing that can be said that will ever make us shop there again.
Fixed the screen on my iPhone quickly and for a very reasonable price
I ordered online, picked up in store. Pearce was my rep., friendly helpful, gave great advice and suggestions.
Miles was extremely knowledgeable and very helpful
Very helpful. Didnt have my particular battery in stock but was able to use my battery leads and build the style I needed.
Car battery
Great crew at store in Olathe, super nice and helpful.
I needed 2 Batteries for a Pride Go-Go Elite Traveller Medical Scooter which I use every day. I recently needed 2 Battery Packs, since I now have to use Scooter everyday. I have been using 2 Duracell Ultra AGM SLA 12V 12AH Batteries in one Battery Pack for since Feb. 2017. These are the best batteries I have used, therefore I recently bought 2 more for my 2nd battery pack. Thanks Batteries Plus Bulbs! Very Pleased!!
Good deal..friendly informative
These guys are awesome! Fixed my phone right up!!
I repeatedly took 3 phones in to have screens repaired. I chose this store because they were the cheapest to replace the screens. Picked up phones and had to return them because the screens werent glued down and were moving around. At that point I questioned the quality of screen and/or glue and explained these phones were an important part of our lives cause my son....my significant other HAVE to have dependable phones cause they are truck drivers. These phones set in phone caddys and are hooked to Bluetooth. Well after the second time of picking one up he hadnt made it 100 miles and the screen fell out of the phone. The other one lasted about a day. So we finally superglue one screen on cause we had no choice the other we returned they repaired it yet again it just left on the road today and fell apart less than 24 hours after use. DO NOT TAKE PHONES IN FOR SCREEN REPAIR!!!!!! Use Your insurance. I am now out 2 phones. The price of the screens and still making payments on these phones. Samsung Galaxy 5s. Had I read reviews first I would have opted for a different resolution. Consider yourself warned. You can not drop off and pick up same day either.
Very helpful, friendly staff!
Awesome service every time! Thanks Miles!
If you need any kind of battery, they got it all.
Awesome business. Always friendly and helpful.
Got my batteries as exoected. Associates were quick to get me my merchandise and get me ib my way
I just called Best Buy, they told me to call here. Thank YOU BEST BUY! I called, just said I had a Nikon D90. Well... my problem is, I dont know if it is the camera or the battery. Either way, the price quoted to me was less than Crick, Photographix, or ...well I wouldnt call Nikon for their high price lol! They said they would can check my battery or my charger. For a cheaper price, that sounds really good to me. I have a photoshoot tomorrow. I cant wait. Quick, straight to the point. Havent purchased my battery yet so I cant review that, but I need my camera working like... NOW. So happy I didnt have a hassle.
Ted did an excellent job fixing my key fobs.
Easy to order online and was ready within a couple of hours at the store. Prices are a little high.