Veto was the best! Sold me my first suv and I love it! He was very helpful with everything I needed and I could not have asked for a better experience! I would definitely recommend this dealership and especially Veto Karavolas!

Went in to Quality Chevy this past Saturday and had a great experience. Vito was my salesman and he went above and beyond to help my wife and I find the perfect car. He gave us all our options upfront, brought out every key for every car we showed interest in. Was patient while we made our decision. He sat with us while paper work was getting done and the car was being prepped. He stayed late to make sure everything was done the right way. The whole crew over at quality went above and beyond, we were in and out with our new car in under 2 hours. Will definitly be back when my wifes lease is up, and will recommend any friends and family to go see Vito when they need a new car

I purchased a vehicle at Quality Chevrolet last year. One of the factors of me buying the car there was the free oil change for the life of the car program they have. Ive now had multiple oil changes done, just not at Quality Chevrolet. Last summer they suspended the program because of COVID-19 which I understand and told me via email they expected it be reinstated in the fall. Since then Ive emailed more than once asking about it. No response. Ive called and asked. I was told they would check and get back to me. They didnt. Last week I emailed for the final time asking about it after they sent me an email to come into the shop to have my oil changed. No one bothered to respond.When I purchased the car, I was there right when they opened and was one of two people there at that time. I informed the sales person that I had an appointment at 1:30 pm. At 1:30 pm they still hadnt finished cleaning the car. I ended up sitting there another hour before I was able to leave.

Service department was knowledgeable about my car even though this was my first visit. Service was faster than I thought it would be. The waiting area was very clean, chairs were appropriately distended. Coffee machine was great.

1 months ago I was shopping for a specific car and Quality had both the vehicle I wanted and a friendly and courteous staff. My sales person vito was able to efficiently guide me through the sales process and I could not be happier with the results. Hes a top notch guy and a pleasure to work with...

See Joe .. He is Great, very professional,knowledgeable & extremely helpful & honest!! What an amazing experience....painless

I’m so sorry for everybody especially the manager mike Kellner I love you guys so much I be with you for more than five years I have no problem and I recommend you to everyone else I know please for give me thanks so much for everything

From the first time I spoke to Marcellus I knew my car buying experience was going to be special.... He is the internet sales manager and an absolute gentleman and extremely knowledgeable. I ended up purchasing a 2022 Chevy trailblazer and my sales representative was Vito. He too was an absolute gentleman and extremely knowledgeable. I have stellar credit but I take Summers off there for my credit union did not want to give me the loan on the vehicle because I wasnt showing any current income even though I had plenty of money in savings. Vito did whatever he could to get me a reasonable interest rate and he got me approved for the loan in about 10 minutes. I drove the car home yesterday and I couldnt be any happier with the vehicle and with the tremendous service I got from quality Chevrolet in Old bridge. If youre looking for any Chevy vehicle or just a great vehicle I strongly recommend that you visit the tremendous crew here at quality Chevy.., I truly simple and fantastic car buying experience.

I leased a Chevy Equinox in April from Quality Chevrolet Old Bridge. While I am very pleased with the vehicle I was extremely surprised and pleased about the service that was provided to me by my salesman VITO. He was friendly, professional and went out of his way to make sure all my questions were answered and provided me a great experience. . The whole team was welcoming and friendly even when it came to financing-Anthony and Mike-Mike and Mike. The friendly atmosphere and service ensures I will make a return trip to Quality Chevrolet. Thanks guys!!!

Ever since new ownership came in I have been very disappointed with this dealership. I purchased my car at this location back in 2014, from Oasis Chevrolet. Since becoming Quality Chevrolet they have only gone down hill as far as customer service. With the purchase of my vehicle I was promised free lifetime oil changes. Quality Chevrolet eventually did away with that, and then charged absurd prices.My last issue is with the service department. My dad took off work today for an appointment he had with the service department. He had talked to him on the phone about the problem he was having, and THEY told him to make an appointment. When he got there, they told him they didnt have time to help him with his problem and essentially turned him away.**Work on your customer service because you just completely lost two potential returning customers.**

Mike sepka was amazing. Would let us leave until he knew the vehicle was safe to drive. Professional, friendly, and knowledgeable

Very poor experience. Purchased a vehicle from here with an agreement of free oil changes. Within a month they “suspend the program” citing covid 19 as an excuse. Not acceptable. They have signs all over the place that they’re hiring. If business was so bad they wouldn’t be hiring. Spoke with several different people, two being the service manager and the owner Jordan. Very unprofessional and rude. I hope this review will make people think twice about patronizing this establishment for service and for the sale of a vehicle. Please go a few miles down the road to Lester Glenn. I regret purchasing from “Quality” Chevrolet.

Quite disappointed in my experience. Everything was amazing initially during the process before signing, I was honestly going to give them 5 starts. Suppose Im glad I didnt. After signing the two men assisting me, Andrew and Anthony, became completely different people, and almost insulting towards someone who gave them a sale.The only people worth talking to in there are Brenda and Mike, unfortunately they are not in the sales department, but if you need service go to them.My advise, just go there for service, you will be treated well, that is the reason for my one star.And if you are new to the car game, get EVERYTHING in writing.

Brought my 2019 trail boss in for a radio issue I dealt with mike . He was very friendly and helpful . I will definitely be using you guys for all my service needs

I went to this dealership to buy a new car. Vito sold me a used car as new. I purchased a 2021 Chevy Traverse and when I got home it had 4,217 miles on it. I received no compensation for that. I was lied to about the interest. I was able to get 0% for 72 months per my credit score and I was told the rebate of $3,064 was better. Not true with an interest rate of 4.49%. Don’t trust these liars! They are shady and will do anything to keep you there!

Turned away. No appointment for oil change. Was hoping service was better here than other dealers. All the same.

Here we are again 39 Months Later. Thank You Joe Torre for being such an awesome Sales Man. Been doing business with you since 2012. You have always been so professional, kind and a straight shooter. Thats iswhy I have continued doing business with Quality Chevrolet . Joe isindeed and asset to this company.

Mike the representative at the service counter was extremely helpful. He explained the process to check my cars issue and even checked my extended warranty with sales. The only hiccup this time around was when I scheduled the oil change on the phone few weeks ago, the person on the phone never told me that lifetime oil change program was cancelled and I would have to pay for oil and tire rotation. Just wanted that to be communicated to prepare to pay for the service. I would have gone to a place much closer to my home if I knew I had to pay more for an oil change at the dealer then at a local shop near my home.

I visited this dealer with every intent on purchasing a Blazer RS and the two they had in stock were not on the lot. The reason: because their sales managers were driving them for personal use and both were off on the same day. The sales person I spoke to was very nice and even offered to show me his Blazer, and while that was a nice gesture, it was unacceptable to me that he was put in that position. I would suggested to this dealership that they do not have the vehicles they are trying to sell being driven by it’s employees/managers. I only gave this dealer two stars because of the sales person I spoke to was ver professional. Poor service overall and inventory management.

The best experience I have had with a dealership.We purchased a Chevy Cruze which they sold to us at a great price! Salesman Joe Torre (not the Yankees) was awesome. General Manager was great. Service department is Amazing 5 ☆s especially Mike Ksepka he was phenomenal; a very smart, personable and knowledgeable guy. I will be using and recommending them in the Future 100%!!! Thanks 😊

I didn’t have an appointment and they were busy. Told me 1 and 1/2 hour. I had no problem waiting in a very Comfortable waiting room. My car was done under 45 minutes. What a great experience. Even though Chevy discontinued the free oil changes, which I’m very upset about. Chevy team at Quality Chevrolet are great.

So when I made my purchase of a 2018 Chevy Traverse, I was told that I have a LIFE TIME of oil changes .. The last 3 times I have visited I was charged for my Oil change. This is very disappointing. Your company made a PROMISE and in a CONTRACT AGREEMENT...and now have not been standing by your agreement. VERY UNSATISFYING.

Everyone one was very helpful! Honestly the nicest dealership I’ve been to. I would definitely recommend this dealership to friends. Thanks again for all your help.

Vito is a great sales person and was very helpful! Not trying to push cars on us we can’t afford! Showed us what he can do to help us to get a save car ! Sale was quick and smooth! Definitely recommend the dealer ship and Vito!

Vito is the man at quality Chevy to see. My purchase went smooth and uneventful

Fast service; sales people are knowledgeable.

7/23/2021 9:39amI called part dept.Asked to wait.I hear the employee conversing and typing.3mins into the call..I say “Hello”. I’m asked to please hold he alone today.8mins into the call I say “ please acknowledge” while he’s talking in the background. No response I hang up. Now why I waited 10mins......because I’ve purchase vehicles and done my vehicles services.I ended up calling LUCAS CHEVROLET to order my vehicle accessories. Yeah I was asked to hold.. gentlemen afterward apologies for the wait and sale was done.Please Quality Chevy...bring the “QUALITY” back

Bought a Chevy from Joe! Quick and easy transaction. I was in and out within an hour.Definitely recommend this dealer!!

Vito from quality auto helped me with the whole process and made it easy to buy this car. They are all friendly and professional and I highly recommend them.

I’ve leased a Chevy Traverse back in 2018. I got a fair deal but salesman will Always try to use their tricks and no fault of their own because that’s how their taught. Always sue deep research before walking into any dealership.

Very helpful... very pleasant.....

When I leased my truck in 2017 I was given lifetime oil changes. Since Covid, you’ve decided to no longer honor that deal without any notification. I understand you may be losing money but that’s your problem NOT mine. A deal is a deal and you have to honor it. Since you won’t honor it, I will no longer bring my truck there for service or any other work. When it is time for a new vehicle I will NOT return to your dealership.

I bought my Silverado trail boss from this place in 2019. Everything was fine until I had to go for service. First I had a problem with one of the speakers. When I went there to get the speaker replaced I waited 3 hours and once I got back to my truck I realized that they replaced wrong one. So the mangers excuse was that that speaker was bad too instead just admitting that they made a mistake. So I had to make another appointment so they can replace the bad speaker. Another bad thing is that when I was buying my truck one of the things that was part of the deal was free oil change for life. Well I just come to find out that they discontinued it and they will not honor it even for existing customers. That’s just horrible. I will never go back to them ever again. They lost me as a customer.

Mike was extremely helpful and Courteous. Thank you for having people with great communication skills employed.

Steven Cotter salesman and Marcellis internet were absolutely awesome. Marcellis explained my situation and concerns to Steven Cotter. I neede to get out of a lease because I would have without a doubt gone over the mileage allotted. My credit rating was not the best due to Covid-19 getting laid off and falling behind. Once all straightened out I turned my attention to my lease and realized I would go over the miles. I then went to Quality Chevrolet of Oldbridge where I met Steve and Marcellis and again they worked their butts off got me. I was put into a 2018 Chevrolet Silverado with less miles than my car. I told my wife when I retired I was going to get a truck. Those two men and everyone behind the scenes were great. I highly recommend Quality Chevrolet of Oldbridge and definitely ask for Steve Cotter ( he’s great) If your dealing with the internet Marcellis is going to take great care of you.

This place is top notch. I would recommend it to anyone. Keep up the great work in service and sales!

Quality Chevrolet always pleases. They are real helpful when you need unexpected help rather than something we could plan for. Always confident with work done by Service staff.

Best dealership! Best Service Department. Kudos to Manager of Service Department Mike!

Very quick and professional response to my service needs.

If your looking to buy a Chevy this is the place to go.I always go to Joe Torre hes the best.👍

Mike the service manager was so nice and informative and helped me threw the entire process and made sure I was taken care of and informed every step of the way!!!

Purchased a used SUV at a good price. Nice people, good quality service. Very glad that I found them.

Best car buying experience ever....Joe was the GREATEST...

Work done as promised, relatively quickly. Waiting area clean, bright airy.

My main guy Vito made the process easy and got me in a beautiful truck I love, again!!!!! Service second to none!!

Joe Torre was very helpful and accommodating.

On time very courteous and the actually told me the truth Of what my truck needed very pleased I will definitely use them again

Simple fast and easy no issues will be back with my stingray

Michael Keller professional service 2021Best family Car sales and serviceThank you.Elliott

My experience with Quality Chevrolet was great. It took 2 days to get my vehicle and I was very happy. John Marrone treated me with respect as I did him. I would highly recommend this dealership to everyone....👍🏿

Avoid Quality Chevrolet at all costs. When I purchased my car with them, first I made it quite clear that I was getting a loan from my bank, and I was in frequent communication with them asking what I needed to do on my end to ensure when I picked up the vehicle everything would be all set. The salesperson assured me that there was nothing else I needed to do on my end for the sale and showed up to pick up my car. I was dropped off and filling out the rest of the paperwork and they started saying I needed to fill out the financial loan information. I told them I was using my own bank, the sales person was called into the managers office and he feigned ignorance like. Im sorry, I thought he was doing the loan through us. now I am stranded with no ride home, forced to take their loan because the sales person didnt ever send me the information I needed to send the bank to get my loan serviced. Strike one!So after that debacle I finally get my keys, but wait, there is only one key fob. OH Im sorry they seemed to have misplaced the second key fob, we will give it to you when you come to get your plates. Then when I came to get my plates they said, oh sorry we are still trying to find it. I emailed them constantly and called and never got my freaking key fob so now I only have one key fob for my car when I was entitled to have two. Strike 2So I imagine the main problem was Oasis was going through a transition to become Quality and they didnt give a darn about me so I got screwed out of my loan, my key fob, and the final nail in the coffin, my free oil changes for life were discontinued because of COVID. Im sorry but you cant just renege on a deal like that, they were just looking for an excuse to screw me over one last time and decided to take advantage of a worldwide pandemic to do it, oh poor us. I dont care if they are under new management it seemed to be the exact same people I dealt with originally and they all still suck. I may consider giving them a break if they actually ever gave me my second key fob, but still waiting on that.

Very clean, accommodating and friendly.

I came here a few weeks ago to purchase a used car they had listed online. During these strange times, I wasnt sure how I was going to buy vehicle but Quality Chevrolet and Joe Torre made it so easy! I felt completely safe while working with the staff there. And Joe was great! I really enjoyed a friendly face and someone I could trust. The whole procress was enjoyable! Thank you so much Joe and Quality Chevrolet.

Always friendly service!

Oil & Filter, Rotation, and check engine light. Everything was done in a timely manner, and the 2 Mikes in Service dept are great

Good car dealer and god service centet

Worst experience I have ever had at a new car dealership. They tried very hard to take advantage of my elderly parents, and continued to harass them after the sale!I can’t believe GM allows dealers like this stay in business. The whole experience really turned me off to all GM brands.I would not recommend anyone shop here for a car.

I was very happy with the service. Everyone was great and the service was quick.

No complaints about my visit

Was great ..job well done

The service team was super nice, honest and accommodating

Great experience- as expected.

My experience with this dealership is very unfortunate. I bought a 2017 jeep with 43k miles. When I left the dealership, the jeep was in great shape, I saw the carfax and their inspection report rating which had a 95. I had the jeep for 6 days, and it stopped working- 4 different warning lights turned on causing the vehicle to jolt and shut off. The service department kept my jeep for 2 weeks, cleaned out a part instead of replacing it causing the same issue to happen 5 days after it was returned. It’s been a little bit over a month and I haven’t had my jeep working for more than a week in my possession. The sales manager was insanely rude when I initially called, I would give zero stars for him alone. He spoke to me in a very condescending way when I asked about the warranty. The team in the service department was always nice when I called in and tried to help me as much as they could. Other than that this place is 🗑. Go with a mechanic when purchasing a car there, I put a hefty down payment to decrease my monthly payments and I regret ever going there as I’m now paying insurance and car payments for a vehicle I haven’t been able to drive.

I was having an issue with my car and it didnt sound right. I asked when they had available but it wasnt for more than a week. But they understood I didnt feel comfortable waiting so they got me right in and I only waited 1 day. Thank you!

Nice and professional customer service. If you go there ask for Joe..beautiful person

Good selection of cars but a little difficult to get in and out of.

Vito sold me certified pre-owned. Felt it was fair deal on trade and purchase

Great service... Really nice people

Sent my vehicle in for a shudder issue which I stated was probably the rear end or torque tube and reported that my check engine light came on for two weeks and then went off. After being there since 6/30/2020 I was advised they could not check out the shudder because they think I need injectors. I was told by Mike that they could not check out the shudder unless I did the repair quoted as 2600.00. When I got the call On 7/17/2017, Mike told me the parts came in this morning and we got it ready to go. I asked what was wrong with the shudder and he advised we didnt find one. I requested to go out with a tech and came 7:30am on Saturday 7/18/2020 and waited about 20 minutes, no one came to go for a test ride so I paid the bill of $2700.00 + when advised $2500.00 flat. After paying all that money, my Vette rides the same and although I paid for injectors, there is ZERO difference. I guess Mike is great for making money for the dealership but the service I got is disappointing. The car still has a shudder and going back is a waste of my time since I spent $2700.00 and was not given any attention to the warranty issue I came for. I could have spent that money on a private garage and gotten both issues addressed. Sadly, I was in the market for GM products and even have a GM Fleet Number FAN 444707. I will think long and hard before buying anymore GM products because the warranty is worthless.

It is always a pleasure to be served by Quality Chevrolet.

Not a good experience. Nicole was not helpful at all.

Joe Vivolo and his team always go above and beyond. They make the big decision of purchasing a vehicle easy. This is the 2nd time working with Joe and will definitely not be the last!!

I have patronized the service department at Quality Chevrolet numerous times. I can honestly say that the experience was very pleasant. From the time I pulled into the service bay, I was immediately greeted by very professional and friendly staff. From the greeter, the service representative and the mechanic whom took the time to personally inform and to show me the issues with my vehicle. I felt very assured that my vehicle would receive the care necessary to make the vehicle safe and to be placed in superb operating condition.

I want to thanks Michael for doing a great job he’s always polite and always have a smile on his face and that’s great to see.

This is my second time getting a vehicle from this dealership. The first time was simply phenomenal! I left out of there with a smile on my face. Today, I can happily say things have not changed. Everyone there is simply amazing, friendly and super professional. I highly recommend them if you need a new car!

Gave me a great deal!

Very Bad Dealer! Their sales department suck! How can you tell me that you guys cannot find the vehicle at all? It is on your website for sale for almost a month! I spoke to two sales clerks and neither of them were helpful to me, and it seems like they just do not want to do business with me at all. Fine then, I will take my business elsewhere. There is no Quality in your Service, in which I read about, and Sales department too. You guys need to file for bankruptcy like the rest of them...

The quality of work was great. i was asked if other than a service is their anything else we could look for showing me they were interested in SERVICEGreat job thank you

Awesome customer service! Was in, out, & on the road in our new car in 20 minutes!

Really nice workers never had any problem with them

Mike was excellent. He took us through the whole process, was responsive, the car is in great shape now, and covered in the power train.

Bought a vehicle and was promised free oil changes for life. Now they are asking for $60 for change. They said because of covid. BS! Thats bait and switch. You sold car and used free oil changes as selling item. Never again go there. Telling everyone how bad they are.

Very good an good prices for repairs.

To Whom It May Concern,I came in to have my car serviced on Friday, 6/25/2020.I gave the service advisor a $25 voucher to use towards the cost of my service.When I got home, I checked my bill and it did not show that the $25 voucher was applied.I called the service advisor and he said he would speak to the bookkeeper to see how to resolve the issue.I called him on Saturday to check the status and he said the bookkeeper was not in and that he would get it resolved for me on Monday.I called again on Monday and he said that he did not speak with the bookkeeper yet and that he would get it resolved.Tuesday came, I did not hear from him. I left a message and he still hasnt responded.This has gone on too long and I do not like the way this is being handled.Please resolve this issue for me today!

List a car online for 20K less than you are selling it for? That is called bait and switch. You cant advertise the car with out the options (unless you can remove the options). This is bad business and people should buy from a more honest car dealership.Chevrolet needs to step in here.... See pic, MSRP says $109 then when you call they tell you the car is $130 and are rude about it as well. Buy from a better dealership.

Excellent car buying experience from Joe Torre and the staff. Very professional and kind. Very accommodating and honest.

Even in the current state of the times This dealership is able to with hold its standard of excellence when it comes to service and communication with its customers

I would like to thank Mike McGuire for his time and infinite kindness. Mike by far is the best salesman I have ever met and he’s an asset to Chevy. I went to Quality Chevrolet to test drive a Tahoe in which I found a very comfortable and safe ride, especially for families that enjoy doing long trips. So, if you’re looking for a small or big Chevy, make sure you ask for Mike McGuire. You will have a very positive unforgettable experience. A+ customer service.

Yes service good and friendly

Made an appointment a week early for my vehicles first service appointment, an oil change. Get there seems ok and told about an hour . I am still sitting her and it’s been 1 hour and 50 minutes so far. Almost 2 hours for an oil change and the said people are lined up so like Seinfeld said “they can take the appointment... they just can’t keep it”

Great experience with a great salesman. When I walk into a store looking to spend money, I want to be sold on what Im looking for. An older gentleman named John helped us and his customer service was great. Thank you for a great experience!!!

GM said Id get 2 free oil changes I call with 12000 miles having had one oil change looking to get the second one Im told my time ran out the life time oil changes from QUALITY are discontinued and they want 10 $more the the small shop on the corner guess where I wont be going any more

Got the car we wanted

Excellent job

5/7/20 - Steer clear of this place. Service Manager Lindsay is dismissive and continues to repeat that Chevy is not responsible for a third party Install without understanding or having any knowledge of the issue NOR did she recommend a call back! I EXPLAINED that I had a brake controller installed by a third party RV dealer. The RV dealer explained there was an issue with the factory wiring harness. The trailer brakes will operate with the manual switch, but will not activate off the brake pressure switch. I was charged 399 dollars to verify a signal was coming from the controller when the issue is the brake sense wire! Although it didn’t have a hitch the truck has factory wiring which needs to be programmed by Chevy. This should have been done during the visit. It should have been flashed and updated but to date is not. I have called Chevy Customer complaint to try and resolve this issue.

As always I always get the best care at quality Chevrolet in old bridge

Brought my 2008 Chevy impala in for a diagnostic to figure out why check engine light keeps going on and off. If they had time to look at my muffler . I had a 1030 appointment which took a week to get, left car there . At the end of day the car never moved and the girl at the counter say just because you have an appointment doesnt mean were gonna look at your car.The next day they called me and said i need a 2800 muffler (all i needed was the flange 300 including labor no rot holes anywhere ) Dealer recommends changing alternator even though there was no codes and it was working properly. He stated that was the mechanics best guess. left there paying 159 for the so called diagnostic. Maybe i should have known when i got there a lady was loudly complaing about waiting 3 hour for oil change. and on a side note they are no longer doing free oil change (when you buy the car there free oil changes)because of covid so they have to charge you for it. In what universe does that make sense stay clear of this dealer

*** DO NOT COME HERE FOR YOUR CAR SERVICE!My boyfriend and I are not from NJ - we came this weekend to visit my cousin and we live 2 1/2 away - his car stopped working out of no where and we had to tow the car and decided to bring it to this Chevrolet to have it seen and looked at. We left the car in the dealership on Friday - August 16 around 8pm. We knew the car wouldn’t be seen on Friday but he filled out a form of document that someone from the dealership gave him letting them know we were leaving it here to be seen the next day (For Saturday). On Saturday Lindsay spoke with my boyfriend and told him that there weren’t any technicians available and that we had to wait till MONDAY! Now we’re currently here and she’s telling him how the car is in the back and the car won’t be seen until hours later. We’re pretty patience and understanding but this run-around is truly frustrating! We’re not from NJ - we’re from NY. I really thought customer service was important since there’s a sign saying “SUPER CHEVROLET SERVICE”. I would not recommend this dealership to anyone. As an outsider - we feel unimportant. He has never been treated this way from a Chevrolet dealership. It’s outrageous! We’re missing work! We can’t leave NJ without a solution for the car. So now we’re stuck here until the car is “seen”.

Joe the sales manager was extremely helpful in assisting me with the Chevy Equinox. The staff was friendly and inviting. I never felt pressured to purchase and I will enjoy coming back in the future.

Work was done on time. Competitive pricing with other shops in the area. However I prefer factory trained technicians which is why I chose to use their services.