Terrible experience. Be sure to look over items before you purchase them in depth as they will sell you damaged items and not let you return them.

This is the best place on earth! My chick even loves it here.

I have always enjoyed shopping at my local Tractor Supply store. They are typically well staffed with attentive and courteous employees. I’ve always found their inventory is as deep as it is varied. This past Friday I visited the Old Saybrook location for a needed part and I was utterly disappointed. Upon entering, two of the associates were literally laying their heads on the checkout counter and simply ignored me. I ask the location of the part I needed and was offered a wave in the general direction where I could find it. Their “directions” were wrong and I located what I needed, on my own, in the exact opposite area where the associates originally sent me. Upon checkout, the clerk made no apology for the inconvenience, nor did she even thank me for shopping there. She was simply cold, rude and inattentive: I made mention of the situation and received a blank stare in return. I did not and would not make a purchase from someone so disinterested and disassociated from proper customer service. I’ll be happy to continue patrolling my local Tractor Supply, but will never visit that location again. It is so, so easy to provide a positive customer experience and interaction and this location failed miserably. I’m hopeful some coaching or remedial training will come from this .Thank you.

We went to pick up bird food but as usual we wound up getting a few other things its that type of store you cant go in and just get one thing. The people are nice and its a pleasure to shop there

Got a really great lawn mower at a good sale price. And I have gone in for other supplies for the yard. Always friendly and knowledgeable staff. Good prices.

Great Location. Always find something great on clearance

What I like about Tractor Supply is that they are a nice mix of big box and Hometown. They have what you need for yard maintenance and gardening. If you are doing the homesteading thing, even better. Gardening supply, livestock supply, fencing and you can even better your chicks and baby ducks in the spring!

I was like a kid in a candy store...LOVE this place! The staff was extremely helpful and friendly and their prices are very reasonable. I highly recommend Tractor Supply Co.👍

Ive have mixed feelings on this tractor supply. Honestly it depends on what time of day you go I terms of good service. Im all for casual conversation with anyone providing me a service, but some of the employees here are downright rude, rather condescending. If youre looking for quality tools, youre probably better off elsewhere. In the 3 years Ive been using this store, not one of the landscaping tools Ive purchased has lasted more than two weeks. Thats not because Im rough on my tools either! Far from it! On another end of the spectrum, they can have some pretty good deals on work clothing, and quality animal feed. If youre going in to fill a propane tank, CALL AHEAD. Theres usually only one or two people certified to fill it, and they arent always there.

First time in store. Sent here on errand by partner in need of wheelbarrow tire repair/replacement. Customer service top notch. Cowboy Mike came to my car, got out the old wheel, brought it into the store, helped decide if it was a repair or replace, then found correct new wheel. As I was checking out, he reappeared and carried both tires back out to car for me. Dreaded errand rendered painless. Great job! Keep up that old school service. How refreshing.

Always good stuff. Prices are decent. Hit or miss with staff. One guy was great (friendly and very helpful). Lady at the register had to be found in the isles and was grumpy.

This place never has what I need and the people here know nothing about what they are selling. I ask for a feeder and they hand me a watering can, I ask for pigeon feed and they hand me rabbit pellets. The agricultural items here are all the same low quality brand - there is no variety or options. Half of the time the shelves are bare.The chicks they sell are all either male or unsexed; They dont seem to realize that most people want chickens who can lay eggs - hens, and that some people cannot legally own a rooster in many areas. If you can find a small chain or family owned feed store I guarantee theyll have better variety, more options, sexed female chicks and staff who know something about what theyre selling.

How about fixing the Stop Sign in your driveway. Looks like you dont care. You have everything you need in the store. Also, the chicks are cute!

They have everything and the store in old saybrook is exceptionally clean and great customer service

Nice people.

Always well stocked. Friendly and helpful staff.

Always the same experience at TSC. Good prices on wholesale sized farming products and friendly staff more than willing to help you out with anything.

Love this place now that its so much closer to my house good bye home depot

Prices to high. Merchandize for the most part are high quality 🇱🇷

Nice customer service people. Friendly and helpful

Great place to get parts or accessories for the home or business. Open late that is a plus.

Staff was very helpful and friendly. Ill return when I can spend more time to browse around.

Really fun store, if youre looking for anything out of the ordinary, be prepared to search, help can be hard to find

Great service help me get what I needed and back to work

Great parking. They always have what I need.Friendly staff.

Easy in, easy out on the out skirt of town. Located close to route 9 in Old Saybrook CT, 06475. This farm directed store has everything from feed to tractors, hardware, pellet and wood stove. They also carry pellets and bio style blocks for wood burning stoves including piping and all your wood burning accessories, even a variety of log splitters. Good selection of small pet needs from food for your dog or cat to guinea pigs and hamsters. Pets ars welcome as i have seen dogs in store picking out there own toys. Great place that if they dont carry it im sure they will do their best to get it for you and without a long wait.

Perfect for farm related items, way to many great items to distract you lol...overall just a fun place to shop

I absolutely love the tractor supply in old saybrook.

They are always friendly, and quick when we go in.

Good place. Clean and have lots of hardware etc.

Had the tractor part I needed in stock. Associate Frank was very helpful.

The prices here are great

Waste of time. Ordered 25 packages of bio bricks that were in stock at the store online in Ct. Waited till the next day to pick up and then drove from Charlestown, RI to Old Saybrook, CT. Get there and hear that the company doesn’t even carry that line of bio bricks anymore and that the guy that picked the order didn’t even look at the pick ticket for the order, forget about calling us to say they didn’t have them. Everything else we had grabbed to by at the store went back on the shelves, not spending a penny their again. All we get is sorry. Joke of a company to keep the item online for each store.

Staff was very pleasant and helpful. Look forward to shopping here again

Staff is great prices are competitive and they rarely dont have what I need.

Great place to get propane filled easy intentive and quick

Very nice place to shop and the people working there are great

Tractor Supply Co was Very clean and well kept.

Great store, could have opened another register though

Good price on pellets for the stove at a fair price 😊

I got a carhart hoodie for like 8$ and they sometimes have chicks and ducklings!!!!!!!

Friendly helpful people, great selection and prices!!

Staff is always helpful, store is clean and well organized.

Great store, they have lots of unexpected items!

Friendly inexpensive and helpful

Good place to get what you need

Amanda in Saybrook is awesome! She always helps me out with a smile.

Great selection, price and service

Great Staff, always very helpful!

Great place with helpful staff.

Good store nice to get information on work

They had just the parts I need and they were very helpful

Frank and Karen were extremely helpful and kind. I will continue to give this location my business

11/11 /2018 still two high prices . Also no indavial parts for one thing or another . Can not stand 6 % sails tax for ct. You can find things hear but expensive $$$$$$$$. If you can find it at road island store get it there. Less taxes.

Staff is always kind & helpful.

Very helpful staff. Clean

Great place for the farmer.

Lots of different outside stuff but not well organized.

Always great experience, friendly employees and great merchandise

Its a adult Toys R Us. Every season Tractor Supply has everything I need to get the job done. Staff is always there to help.

Good place to go.

Smallish tractor supply. Good customer service.

Very friendly helpful staff

With Bennys gone its my go to store

Friendly knowledge associates.

Typical tractor supply. Not much to say

Good selection of products

Frustrated, 4-Health Dog food supplies are almost always not in stock

You can almost find everything you need .

All was good.

Lots of stuff. Not the stuff I wanted, but somebody else might want the stuff they have.

Great store they havent disappointed me yet

Been in several times and they are out of what i need ...this time i went to buy a hatchet and they didnt have one...Im not impressed with this location

Its okay, nothing especially good or bad.

Friendly staff. Had the part I need on clearance.

Has everything youd need, and its never very busy.

Great selection and service

Always a good experience

If they dont have it u dont need it q

Great selection and prices

My first go to place for all my needs, from livestock to construction.

Great variety of items

Small but nice

Sweet Jackets!

Good selection & prices

Good selection of clothing

Lots of empty shelves....

Great place

Great prices!

Great place

Always good

Great deals

Always great

Awesome

Not just for tractors

Ex service.

Great staff

Excellent