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Verizon Authorized Retailer - TCC
3860 Tampa Rd, Oldsmar, FL 34677, United States
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Verizon Authorized Retailer - TCC
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be
Review №1

Halie gave me the best service today getting me up and running again after I lost my phone in the drink. She was amazing:)

Ja
Review №2

Chris was extremely helpful in setting up my new account for my small business this week. Very knowledgeable about the plans and he made sure to order all of our new devices quickly and efficiently. I have already recommend him to others. Thank you, Chris!

Th
Review №3

Jake & Chris were great help with upgrading my phone. They took time to explain and set up my new phone when it arrived.

je
Review №4

Halie was Awesome with helping pick out my new phone, and setting it up! Real ASSET to this Establishment!

Bo
Review №5

Juliana is very helpful very nice very caring she looks around anything to help a costumer very thankful definitely recommend

En
Review №6

Chris was amazing! Help me with exactly what I needed. Very pleased.

Mi
Review №7

Jake made the process so quick and easy! I recommend everyone go see Jake

Te
Review №8

My experience today with Jacob was fantastic! He made my transition into my new phone effortlessly and pleasant. I will definitely come back to him again and refer my friends as well.

Li
Review №9

Jake was awesome made my life easy and streamlined everything and I bought a new phone because of that

Ha
Review №10

Chris Guarino my Verizon consultant was an outstanding person who delivered an amazing customer service work to me. I came on Sunday and on Monday my phone was ready. I was able to make urgent calls to my family. Thank you Chris! I really appreciate your help and I will definitely refer your business to my friends and family. Way to go Chris, and keep up the good work!

Is
Review №11

Halie is great. Knows her stuff. Thank you

An
Review №12

I loved working with Chris!! He was the best salesman, very professional, respectful, friendly, and knowledgeable!! I came back to see him for my daughters phone needs. He truly still stood out for me!! I’ll be back to see him for my future phone needs!!

Da
Review №13

Super fast and very friendly!!!! The wife is getting a phone from her as well. Also gave great recommendation!!!!

La
Review №14

Halie is AMAZING! She has incredible customer service skills. Highly recommend this location for your Verizon needs…and be sure to ask for Halie.

SH
Review №15

Chris took care of everything he is the best.

Mi
Review №16

I added a family member and new device to my account the afternoon of 1OCT21. I was served by Chris Guarino. He was prompt, professional, and knowledgeable. He made adding the line simple. Chris even helped with recommending the right accessories.

Ji
Review №17

Jeremy and Jacob were immensely helpful in finding the best deal, accessories and data transfer for my upgrade to Samsung 21G Ultra! They kept customers moving through the store efficiently along the way also. Highly recommend!

Ev
Review №18

Chris was EXCELLENT! He was professional, knowledgeable, efficient, and patient. He went above and beyond in helping us set up our new phone!

Ja
Review №19

Julieanna was great and helpful with my concerns!

Da
Review №20

Julieanna was Great help in putting this together for me on the phone couldn’t be better thanks

De
Review №21

Great job! Got the new iPhones right on time. Jeremy and Jacob were knowledgeable and very friendly.

Se
Review №22

Chris and Jake was amazing helped me swap from Sprint! Everyone was kind and helpful and process was fast and smooth!

Ka
Review №23

Chris was amazing, super helpful and incredibly knowledgeable. He got me exactly what I wanted and helped me get a great deal. Would give 6 stars if I could!

Ka
Review №24

Jacob was outstanding in his job performance today at Verizon ! He Showed such courtesy and very knowledgeable. He made today’s visit so worth stopping by store to purchase a new iPhone:)

jo
Review №25

Great experience Chris and Jake helped us out 10/10 customer service very friendly 👍

Ka
Review №26

Went in for a new phone. Chris helped me get one quickly. Pleasant experience.

Je
Review №27

The whole process was SO simple and Abby was very patient with us as she walked us through the process- it was a great experience!

Do
Review №28

I went to Verizon on Tampa rd and was waited on by Halie. My service and assist was fantastic. Rec. everyone goes there!!!!!

Ja
Review №29

Chris helped me and my twin out a lot today! Got us the best deals on brand new phones, very happy and excited for this service today

so
Review №30

Jacob and Chris where absolutely amazing! Quick and easy set up!! Ill continue to go to this store!!

Mi
Review №31

Chris was very helpful with the our new phone purchase. Very knowledgeable on all phone plans phones.

SU
Review №32

We are very appreciative of the time With Brandon. He assisted us teaching us the basics of the I phone and more than willing to educate us in the future. Brandon is an asset to Verizon and I am very pleased to have him service us. A top employee of your organization and he will be going up the ladder in the organization very quickly.

Ja
Review №33

Excellent service ..clean store. Great salesman. Brandon help us get new cellphone. Great person. Very helpful..

Ma
Review №34

Jeremy and Jacob were great. Very helpful

Li
Review №35

Brandon was wonderful! Very knowledgeable and helpful.Everytime I see that someone liked this review I want to throw something. I left their office not knowing that they had not connected my phone. I went a night and all the next day without a phone. Not to mention that the phone they sold me had less storage capacity than my old phone and was 4G for a 5G network. When I wanted different phones they were unable to get them for 4 days and they charged me $160 for nothing. I ended up having to go to another store. These people should wear masks even when there isnt a pandemic!

Kr
Review №36

Brandon W was incredibly helpful at the Oldsmar store. He took care of our whole family. It was late in the day, Kenneth also stuck around to assist. They were friendly and answered all of our questions. They offered us great options and had a few expert suggestions. We added two lines, upgraded two phones and got all the accessories we needed in one stop. Thank you so much for all the time and effort. We sincerely appreciate it.David and Kristen Moore

ro
Review №37

David was amazing. Came in few weeks ago and he was very helpful and understanding. Answered all my questions and very knowledgeable. Definitely coming back and I will recommend all my friends and family.

Lo
Review №38

David is extremely helpful. I had the luck to work with him twice in a short period of time, and he remembered my exact situation and was able to make great recommendations based on this. Very friendly and professional!

Ra
Review №39

Chris was very helpful with my data transfer! Thank you!

Ca
Review №40

Great experience. Best verizon store I have ever been to. Great service and excellent help from the staff. All set up with new phones and new plans thanks to Ken! This man is an asset to Verizon!!!

Me
Review №41

Ken was amazing, he spent so much time trying to get me the best deal with upgrading my phone. He was very thorough and up front about all charges. This location and consultant are awesome, highly recommend!

Do
Review №42

Decided to check out this location based on google reviews. They were great! Awesome customer service and knowledgeable staff. I brought a new phone in to be activated and I was in and out in 20 mins!

Gu
Review №43

Customer service rep. Brandon Williams was a huge help and very knowledgeable on the products discussed.

An
Review №44

Julianna very helpful and knowledgeable

Ma
Review №45

I love how Ken helped me with getting my new phone and he’s super quick! Made the process easy and seamless!! I’d recommend asking for ken whenever you come in because he’s the man!!

Li
Review №46

Ken was very helpful and attentive! He was also very friendly! I highly recommend this store!

Ja
Review №47

Ken was my sales person today. It was a great experience purchasing my tablet at the Oldsmar store. He was very knowledgeable and explained things very clearly. Also a very polite young man. Hold onto him!!!!

Ni
Review №48

Chris was such a great help.

Ra
Review №49

Awesome experience with sales rep Ken. Very smooth process. Everything moved from old dinosaur phone to new one. Very happy customer 😀

Ha
Review №50

Anthony was great in helping me setup my new phone. I would highly recommend coming to this location and seeing him!

De
Review №51

Ken was amazingly clear when explaining features,, patient and knowledgeable about setting up our new phones. He made getting new phones practically painless!

DI
Review №52

Anthony was great in helping me set up my new phone.

Mi
Review №53

Ken was very helpful and nice. Made the process easy. Thank you Ken.

Is
Review №54

David was great and very helpful! Made getting new phone very easy.

La
Review №55

Ken Easley is outstanding. Works with a sense of urgency & confidence & resolved my problem within minutes!

Ch
Review №56

I had the best and easiest experience getting a new phone with Brandon in Oldsmar! He had me in and out quickly which was fabulous!

Ro
Review №57

David helped add a line and update our services creating a pleasant transition and experience

Ni
Review №58

Authorized Retailor = pay more and get less the a Corprate store

Je
Review №59

Ken was amazing today with an issue on my phone. He’s the best abs I will always use Verizon.

li
Review №60

Anthony was very patient and extremely helpful with setting up my new devices. Would highly recommend!

an
Review №61

The guys at Verizon in Oldsmar are great to work with. I highly recommend this Verizon store. They are patient, polite and extremely knowledgeable about their products.

Ka
Review №62

Service was great!Jeremy

Sh
Review №63

Anthony was amazing!!! He was patient and extremely knowledgeable. Thank you so much

Al
Review №64

Ken was extremely helpful and answered all my questions to help me purchase my new phone.

Pa
Review №65

Brandon Williams assisted us with an upgrade and was very knowledgeable and great to work with!

Jo
Review №66

Ken was quick and efficient getting me my new phone.

Ju
Review №67

Anthony was wonderful to work with. I would highly recommend coming to this location. He helped with everything on my new phone.

Na
Review №68

I would highly recommend one of your Verizon consultants at your Tampa Rd. Oldsmar location. Brando Williams has helped me through many issues I have had with my new I phone.Brandon has great patience with the elderly and not tech savvy customers.He is differently 5 star plus!!

Pa
Review №69

Excellent service!!! No hiding fees!!!

Tr
Review №70

Great service! I had Daniel help me with an issue I had with the mobile data not working. He had to give me a new SIM card because there were issues with the original one. It was a long and complicated process. But he was very helpful and patient. Thank you!

Be
Review №71

Ken was extremely knowledgeable and helpful. Would definitely recommend!

Bo
Review №72

Ken was very helpful and made sure I was well taken care of with new case and protector

Ev
Review №73

Ken was wonderfully patient while helping me set up my phone.

Ca
Review №74

Chris was a perfect salesman!

Ja
Review №75

Ken was great! We love our new phones

Da
Review №76

David was very helpful, patient and provided quick service

Lu
Review №77

Ive visited several times and each time Ive received excellent service. Hard to find these days friendly helpful informative service. Especially when there isnt an ulterior motive to sell something. Ill be going back to buy a cell booster because I trust their advice and feel confident if its not satisfactory they will make it right without hesitation. Cant say that about many other businesses.

Er
Review №78

I finally decided to get a new phone and was dreading it. A new phone is not a fun experience for me. I havent really enjoyed a cell phone in years. There was always something wrong with them: calls not connecting, terrible cameras, phone freezing, etc. Danny Long really went out of his way to make the switch as painless as possible. His kindness and professionalism were much appreciated. It really seemed like he went out of his way to help me. Thank you!

Jo
Review №79

I couldnT be happier. Daniel went above and beyond. Will definitely spread the word about him. Great job@

Ca
Review №80

I want to recognize Jacob for going above and beyond to help me.l He was very patient, made great recommendations, and made the whole experience of buying my new phone very easy. Thank you so much!

Vi
Review №81

What an absolutely stellar experience I had at this store today. It was the complete antithesis of every bad cell phone buying experience Ive ever had.I lost my phone and had to replace it. The guys laid out ALL of the options for me; not just the most expensive ones. They explained a few different solutions and the cost of each. Once I had all the info, I picked something toward the middle in terms of price. Although they made me aware of more expensive/more powerful options, they were never even remotely pushy about it.Their goal was the same as mine: to quickly get a new phone set up for me for the right price. If you want a cell phone store that will give you all the relevant information and let you make your own decision without being pushy, look no further than TCC. I will gladly recommend this store to family and friends and will definitely be back myself.Also, there was no wait time, the store was immaculately clean and organized, and all three reps were knowledgeable and professional. I felt like I was buying a Bentley instead of an iPhone.

ka
Review №82

Anthony was great in helping me setup my new phone!

Te
Review №83

Zack was very helpful show me how to do everything I needed to do on the phone very friendly and personable I definitely will be coming back to this location

T
Review №84

Anthony was excellent and got me the best possible deal!

Sw
Review №85

Brandon was great he helped me with my phone when it was damaged ! He is very knowledgeable and knows his stuff, I had the best experience, please go here you well not disappointed!!

Em
Review №86

Helped greatly by Halie !

Ma
Review №87

Great experience and David was very helpful.

Je
Review №88

Brandon S. was super helpful and friendly. He got my new phone set up quickly. He was patient with me while I tried to remember backup emails and passwords. He even entertained my 3 year old :) Pleasant experience.

Su
Review №89

I had the best experience with Ryan at this store. We walked in and were immediately greeted with a smile. I was in there to get a phone for my youngest son. We needed to add a line to my current plan and purchase a phone. Ryan gave us our options and answered my many questions. He went over and above to make us all happy. We wound up getting screen protectors for myself and my older son and two phone cases for both my boys. My youngest is now a proud owner of his own phone. They were thrilled with their new cases and I was happy to walk out of the store with everyone happy, including my husband who was at home checking in on our purchases :)

Ta
Review №90

Danny was great! It was quick and easy to change my phone

Li
Review №91

Just left this Verizon store. I can be a difficult because I am older and need a lot of instruction and clarifying. Danny worked with me and was so patient with my constant questions and desire for an additional explanation of things. He worked with me for over an hour and 1/2.even when it looked like I was not going to be a buying patron ( I did end up purchasing a new iPhone SE and a JETPAC from Danny).VERY pleased with the customer service I got here. Have gone to 2 other Verizon Stores in the past that were useless. So glad I did not give up on Verizon and went here.

Ma
Review №92

Chris was great!

ca
Review №93

Danny helped me with no problems. I bought a new phone and iPad. Great personality

Je
Review №94

I went in looking for the right screen protector for my s10+ and I have to say Brandon S pointed me in the right direction (: at first I was skeptical but he reassured me that I wouldnt be disappointed. Great customer service and very knowledgeable. He is good at what he does! A++ overall experience

Sa
Review №95

Brandon Williams was extremely helpful in retrieving data from my old phone and setting up my new phone. Excellent customer service!

Ch
Review №96

Daniel was a tremendous help and very professional. I would highly recommend him.Chantelle Spann

Sh
Review №97

Riley (Sales Associate) was extremely helpful and provided excellent customer service.

Ma
Review №98

Jacob went above and beyond out of his way to help with technical issiues unrelatedly to Verizon I would recommend any of my friends to see him Great guy thanks Jacob

Th
Review №99

Anthony helped me alot with my new phone!

Ro
Review №100

Brandon S. was very helpful in setting up my new account and porting my old number over to Verizon. He made sure that I was taken care of, and I had a working phone before I left the store. Would recommend him to anyone looking to switch to Verizon!

Information
42 Photos
100 Comments
4.8 Rating
  • Address:3860 Tampa Rd, Oldsmar, FL 34677, United States
  • Site:https://locations.tccrocks.com/fl/oldsmar/3860-tampa-road.html?y_source=1_MzIzMjM4OC03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
  • Phone:+1 813-925-8707
Categories
  • Cell phone store
  • Electronics store
  • Internet service provider
  • Telecommunications service provider
  • Telephone company
Working hours
  • Monday:11AM–4PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–6PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible parking lot:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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