I called the store in Olive Branch, Miss., and the manager, Tony, answered. I wanted the same bed I purchased three years ago, but a larger size.Although it was discontinued, he recommended a similar one. Clearly, this manager knew this product and its benefits. This was very refreshing since so many retailers hire people just to ring up a sale but without any product info!For peace of mind, I visited the store so I could lie on the bed I intended to buy. It felt dreamy!About 20 minutes later, I’d been approved for financing (24 months at 0 interest) and scheduled the delivery for three days later. In summary, the whole process was pleasant and easy. I left feeling good about my purchase!
Dean was very helpful. He was low pressure, which was unlike other places we went to where the sales person pressures you to buy something. We were able to walk in, find the mattress that we wanted at a good price, And be out of the store in less than one hour. Overall I would recommend the store.
We were very impressed with the professionalism and knowledge of are mattress specialist. Toney was very thorough and lead us through the process to our end result which was a very much needed new mattress. Looking forward to receiving our new bed this weekend. Thank you to Toney at Mattress Firm Olive Branch, MS!!
The Salesman, Tony Jones, was exceptional! He’s very knowledgeable about mattress & frames. He helped me picked the best mattress to alleviate my back pain! He educated me on every aspect of sleep comfort. Then there’s a sale going on. I saved a lot of money. Plus the 10 year warranty is the icing in the cake. Mattress firm has gained a customer for life!
Located at 7796 Craft Goodman Frontage RD, we strive to help find the right mattress or mattresses that will fit your sleep need. We have our very own Comfort By Color, which helps find your own color that correlates with your preferred feel of mattress. We also have over 15 mattresses under 699 and great financing option, including one that does not require a credit check! And to make sure you love your new mattress, we even give you 120 nights to sleep on it just to ensure you made the right decision! So please stop in if your mattress keeps you up at night, is older than 8 years old, or are just interested in purchasing a new mattress.
Tony was awesome to work with. Would definitely send somebody there to get a mattress from him
I’m glad we bought our bed here. The salesman took great care of us. He didn’t go over the top with high pressure tactics, and sold us what we needed. Our experience was great.
It was the best service I have ever received trust me to walk out of there spending almost 2,000 he was the best salesman he explain everything to me he was patient and making sure I was happy with what I was buying I will buy again for my guests room as soon as my house is brought great 👍🏾 job
Quick and easy. Found what I neefdd.
We had fun shopping for our mattress. I was nervous, but Tony gave us so much good information and walked us through the entire choosing process. I’m very grateful for the knowledge I have and feel very confident in my decision. I didn’t second guess anything.
Being exhausted and finally saying to myself enough is enough due to my many nights of uncomfortable sleep, waking up with back pain, feeling tired in the mornings I went out feeling hopeless searching for relief. I drove to Mattress Firm in Olive Branch . I was worried I would have been walking into a non honest “ car dealership “ like environment that would sucker me into overpaying for something that wouldn’t help me and that I didn’t really need . But ! That is not what happened ! Mr. Dean was in the store and he helped me to find exactly what I needed . Mr. Dean did not try to sell me something I didn’t need . He was very friendly, professional, knowledgeable, understanding, and most importantly honest . Thank you Mattress Firm for having Mr. Dean at your store ! I found exactly what I needed, I felt so happy and relieved after making my purchase and I WILL be sending my friends and family to Mr. Dean again!!!
Tony was extremely helpful. Great guy. We enjoyed working with him!
Sales team was very helpful on answering my questions and concerns. Gave good pricing and discounts. They stand behind their products.Have bought before and very satisfied l.
Mr. Tony Jones was very knowledgeable about the mattress that I wanted. And then when I realized that mattress would not work he showed one that could work! So I bought it!! Even though its going to take about a week and a half I dont care because of him!! So thanks Mattress Firm for caring who you hire!!
Prices too high waited 30mins before walking out no one there to help us
My husband and I went to buy a mattress and the man who attended us was very kind to us, he answered all the questions we had .We are very satisfied with the service, I definitely recommend this store 🙌🏼👏🏼🙆🏻♀️💯
Great salesman and got answers to all my questions
Good over all sales rep was very good price was fair will buy again
Very friendly and helpful staff. I love my purchase!
Tony walked us through all options, and helped us choose the best fit for us.
Great service. The sales person didnt try to pressure us into anything, which was greatly appreciated. He gave us the information we needed and answered all of our questions. Thanks!
The sales guy named Mark Anthony was wonderful. I told him the descriptions of what I was looking for and he recommended the best mattress right away. I wanted a super soft cooling mattress at a reasonable price and his first recommendation was perfect. I tried the other mattresses and heard all of the prod/cons and wasted no time in selecting the Beautyrest Hybrid with an adjustable base. He was humble, knowledgeable, and experienced at doing his job. I would shop with him again.
Great customer service and a no pressure experience. Good prices and they had what we wanted in stock. I highly recommend checking this store out if you need a new mattress.
Excellent customer service. We didn’t feel pressured in any way.
Great experience working with the sales representative at a fair price
We went to the Olive Branch store and received excellent service. The store representative, Tony Jones, did an amazing job answering our many questions. He was very knowledgeable and spoke highly of Mattress Firm and the temper pedic pro adapt hybrid mattress we purchased. We are extremely happy with our purchase and will definitely recommend this location to others. Thank you Tony we appreciate all you did for us.Steve and Tabatha
It was a pleasant encounter . Dean helped me with exactly what I needed !
Manager Tony Jones at the Olive Branch, Ms. store gave such amazing service and displayed such a wealth of product and policy knowledge, that it helped draw me back to that particular location after i had been to a few other mattress outlets, even to another Mattress firm! He took great pains in making sure i got, not only the best deal, but also the best mattress fit for my aging parents needs! I would recommend him again and again. Thank u
Just bought a adjustable base and mattress. Salesman Dean. Baker was great
Tony did a great job with us! Would highly recommend
Tony made me feel comfortable from the moment I walked in the door. He was professional, but kind and very knowledgeable. I’m sure we’ll be happy with our purchase.
In and out in 1 hour flat. I sent my wife to the warehouse while I was completing paperwork and they loaded her up with no issues.
Super easy and amazingly great customer service. Im so excited to get my new bed
Christine was very helpful showing us different mattress. She asked all the right questions about what type of sleeping habits, if we liked a firm, medium or soft. If we slept on our backs or side. She wasnt a pushy sales person trying to get us to buy the higher priced mattress.She did a wonderful job in customer service.
I have purchased 2 mattress from here. I was disappointed in my warranty with my 1st purchase. I did give them a 2and chance. Manager of the store went well above my expectations to meet my needs. I cant wait to get my new bed in before Christmas.
Tony Jones is great! I bought a mattress two months ago and had such a great experience that I brought my mom back for the Memorial Day sale. Not only is he friendly, he is very knowledgeable about the mattress and pillows. We are very pleased with the customer service!
Very pleasant experience. Tony was not pushy & was very knowledgeable. Will definitely send my daughter & son-in-law in to buy theirs.
The customer service is impeccable and they really care about each customers personal needs.Awesome team!
From the time I walked in the store I was greeted and provided with excellent customer service. It was my 1st time mattress shopping and they guided me though the whole process. Great selection of mattresses and well informed staff. I felt like they really went out of their way get me an amazing deal on top of already great prices. Anyone looking for mattresses definitely go to this location.
Mark Anthony was our salesman and he was so educated on the products. He gave us great customer care and our mattresses were very affordable! I would recommend this store AND Mark Anthonys service again!
I went in first without my husband to see which mattress would be a best fit for us. Then took my husband meaning the salesman Mark Anthony had to pretty much explain things twice and he didn’t mind. He was very friendly and helpful.
This is the second time in a year we have used mattress firm and are really impressed with their prices and sales staff. Last fall we bought our king size mattress and yesterday we bought our son a queen size mattress for college.
Great service. Got a wonderful deal. After looking on line for a month or longer. Made a deal for just what i wanted
Great, friendly advice and service. Will continue to do business here.
Gave us a great deal! King size mattress for the Queen price and helped us stay within our budget! 10/10 recommend Tony
We purchased a mattress from this location yesterday and I must say that it was a wonderful experience. The customer service we received from Tony was one of the best experiences I have ever had while making a purchase. He seems to take extreme pride in his job and also in his customers. I truly appreciated that. I will definitely continue to shop at this location.
Mark Anthony is a great person to deal with. Strongly reccomend his services.Thanks again
Tony was awesome and most of all he was not pushy. I came back to see him after he took care of a friend and he showered with great deals and respect. Please check him out!
Hello, just want to let you all know about the great experience that I had with Mattress firm located at 1796 Craft Goodman Frontage Rd, the sales associate had great input on the mattress, and patience, so whoever are looking for mattresses please go see Jake Barton, he is very helpful, thanks again. 👍🏾👍🏾
The store manager Tony was kind and attentive I appreciated his help so much!
Tony was a top notch sales person! Very attentive to our needs, along with being extremely thorough. Definitely recommend this location.Savings were awesome !
Mark Anthony was so helpful! Enjoyed buying a mattress from him!
Tony was very helpful and knowledgeable. He helped us purchase exactly what we were looking for.
Tony exemplified excellent customer service, and ensured that I received the best deal for my daughters choice in mattress.
Tony Jones was awesome very pleasant. to work with and very knowledgeable about the product
I purchased a king size mattress and foundation today and it was a great experience purchasing from this location after mattress shopping at 3 other stores me and my family left here satisfied.. Tony Jones the manager is a cool guy and he wasnt only interested in the sale his focus was our comfort level and that was great ... I HIGHLY RECOMMEND THIS LOCATION
Mon-Sat 10-7 Sun 12-5*FREE GIFT WITH EVERY PURCHASE*SEMI-ANNUAL SALE-$300 instant gift with any Tempur Pedic purchase-$200 instant gift with any Stearns & Foster purchase- 50% ALL FLOOR MODELS /w a 5 year warranty(First come first serve on floor models)- 20-40% off ALL adjustable bases!- Up to $400 saving on Beautyrest, Serta, & Sleepys- Interest Free Financing or No Credit Needed Options- Free 10 YR warranty & 120 days sleep guarantee.
Tony Jones was the sales associate who helped us out, he was awesome! He showed us what we came in to look at and then showed us the upgraded version and we fell in love with it, it was perfect for what we were looking for. Tony was so helpful and informative, he knew the ins and outs of the way we sleep and what would work best for us and also the adjustable bases, he never pressured us to purchase more than what we came in for but informed us of what we were getting and let us decide. He was so nice and helpful. We ended up buying a king mattress, a queen mattress, 2 adjustable bases, 4 pillows, 2 mattress covers and 2 sets of sheets, he worked out a great deal for us. We paid half in cash and the other half we financed at 0% for 24 months at a payment of less than $100.00 a month, something we could easily afford. I couldnt ask for better service than we received today!
Very helpful and knowledgeable staff. Great deal on new mattress.
Tony Jones was very informative. He made our experience very smooth and easy.
The service was superb and there was no pressure to buy something I didn’t need or want.
Tony was excellent. He helped us out and answered all our questions. And helped us make the right decision.
Tony was really helpful and understanding I would recommend this place to everyone looking for a great deal on a mattress
Kirklynn was awesome! Thank you for great customer service.
Service was excellent, Jennifer was AWESOME!!! If youre looking for great service and mattreses this is definitely the place.
Hey Guys my name is Lucus and Miss. Kynzie gave me a great deal at the Mattress Firm! Check her out!!!
Friendly, fast, affordable
Went in on a Sunday to buy a mattress. I talked to Tony, he answered my questions and told me what I needed to know. I bought a mattress and had it on Tuesday. Everything went exactly as I planned it!
The staff was very helpful in getting us the best deal on what we were looking for
A very nice selection of mattresses with a great deal of in store specials
Great customer service. good sale
Kailyn was extremely nice and knowledgeable.
BUYERS BEWARE! Scam artists!! Do not use Progressive Financing PLEASE READ FINE PRINT!!! If you don’t pay off in 90 days price doubles what you originally paid.
Friendly kind service
Super helpful!!
Awesome experience!!!
Kind and caring6
Easy to do business with Tony. Appreciate the fact he is also a veteran.