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i Finance
5310 Hacks Cross Rd, Olive Branch, MS 38654, United States
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i Finance
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Sh
Review №1

Derrick is the best! He worked with me from start to finish. I told him exactly what I had to spend, what they wanted and he hit the ground running! He answered back in a very fast fashion. I’m so happy to finally be back on the road again. Thank you again Derrick! So awesome!

My
Review №2

I got a car on August 5, 2021 I been having problems with this car since I got it . The car has been in and out the shop constantly!They have poor customer service (Melissa ) especially! Has a really smart mouth and very disrespectful. When you put your car in the shop they dont keep you updated even though they say they would ... I informed them 3 days ahead before my note was due that my job had cut my hours and stated to them that my payment would be late that I would double up and Melissa stated that I couldnt pay late and that she didnt want to talk on the phone with somebody that cant pay a note ! I have great communication with them however, they dont communicate unless youre talking about paying they dont care about their customers or the cars they just want money ! I never been behind on a payment and theyre trying to force me to bring it back to the lot I definitely dont recommend ifinance my pay payment is only 4 days late !!!

Me
Review №3

This was a really great buying experience. The whole team was nice to work with. They answered all my questions and were very understanding about my budget and didnt try to oversell me into something beyond my means. Derrick was very professional and I will absolutely update my review once Ive had more time with the car. But the warranty offer and the 3 day test drive gives you great peace of mind.

sh
Review №4

This was a easy and comfortable experience...I recommend that anyone seeking a vehicle choose them first.

Tr
Review №5

Derrick Love the best in getting you approved and on the road I’ve purchased with I finance for a second time and I must say I’m very well pleased with my purchase. If you’re looking for a good quality used car get with I finance you want be dissatisfied ‼️

Da
Review №6

I purchased a car on 10/20/21 and by 10/23/21 the car started running hot, engine light came on and a few other lights. I tried to reach out to the sales person Antuan and the manager Becky and neither have returned my calls, text or email. I think I might need to get a lawyer involved! they sold me a lemon and thats not right!Cont. Becky & their warranty department has since reached out to me and they are now going to pick up the car and repair it

Fi
Review №7

AMAZING!! My sales agent was Derrick!! Made the process smooth and quick!! For not only me but for my referral Ariel Battle ! If you are looking to buy definitely buy from them!! And ask for Derrick!! He’s the best !!

Ja
Review №8

My experience was great. Derrick was very patient, informative and understanding. I give this company 5 stars and will refer this company to friends and family. Thank you so much! -very satisfied customer 🙂

Ra
Review №9

Derrick Love helped be to get a beautiful car the I want and can afford. He don’t mind working with you no matter how long the wait. Thank you for helping me.

Po
Review №10

Derrick Love is the best car salesman hands down!!!!! This lot is very safe, sufficient and easygoing! The staff is great everyone was very helpful. Everything is done online and you pull right up and pull right off in your new ride! I love IFinance would not recommend you to anyone else!!! Sooo hassle-free you won’t regret it!

Ni
Review №11

My salesperson was awesome. Mr. Derrick Love made sure my purchase was quick, and easy. We did everything online, and Im really enjoying my ride.

Ti
Review №12

Do not buy a car for here!!!! They gave me a car that engine was bad the day it was dropped off! They then put another engine in the car and three weeks later it blew up on the side of the expressway. They then went to put another engine in my car and caused an electrical problem in my car. They charge me $500 a month for a 2013 Malibu and have had it for months replacing engines in the car. They are extremely unprofessional. Sales people on pills slurring words. Call and harass you every Friday. John the mechanic will lie to you about when your car ready and just keep putting you off. Thousands of dollars into this car in just a few months and here I am with no car. The worst experience from the moment the car stopped at the first stop sign I drove it to!

Lo
Review №13

Derrick Was GREAT LOVED THE ENERGY AND THE FAST PROCESS. Quick simple and got me in a car with no hassle or credit excuse . He really worked with me on this one and i am very thankful .

Mo
Review №14

Great customer service Great salesman Derrick Love ❤Thank you‼️ To the detail guy with the beard hes awesome stay blessed 🙏🏾and keep blessing others thanks IFinance

Ja
Review №15

Derrick Love has been the best to work with he has been so understanding and willing to help he made this process all easy for me and my daughter

Br
Review №16

Derrick Love was the best. He was patient with me and fought every step of the way to be able to put me in a vehicle that I could afford and could afford right now and he was able to do it I recommend if anyone is looking for a vehicle I finance use them 100% and ask for Derrick Love. Thanks so much again Derrick

S
Review №17

Derrick Love is my Salesperson, excellent communication skills and walked me through the whole process. I recommend anyone looking for a vehicle to go there. My experience with this car dealership was fast and sweet.👌👌👌

sh
Review №18

Thank you April for understanding & helping me with my car 😌 highly recommended....

Fe
Review №19

I had such a great experience today with I Finance.. I had Derrick helping me and he was more than wonderful.. He explained everything and answered all of my questions.. Which I certainly had alot of them as Ive never bought a car online.. Derrick was very patient and understanding with me.. I had surgery today and was a bit cranky but he made it so easy.. Our new baby arrives tomorrow.. Thank you so much Derrick.. Im sure we are going to love it..

Vo
Review №20

Good quality cars. Very nice cars !I recommend and strong urge anyone to ask for Derrick. Very intelligent and goes the extra mile to get you rolling!

Na
Review №21

Courtney was amazing the car buying experience was smooth as possible. She made everything very easy. She worked with me on everything. I really wanna thank her I’ve never had the buying process this smooth. Thanks so much. They worked with me on my down payment. I’ll recommend all of my family & friends.

De
Review №22

I FINANCE is a great place to get your next vehicle. Derrick & his team made sure went smoothly with my 3 day test drive & I pretty satisfied with my new car.

Co
Review №23

Been looking for a car for a while and mr. Derrick Love worked with me for 4 days and helped me find the car that I could afford but still something to show off ❤️

Ca
Review №24

I ENJOYED WORKING WITH THIS COMPANY BUT MAINLY WITH ANTUAN G! WHEN I SAY HE GOT THE JOB DONE EXTREMELY FAST AND SUFFICIENT I CANT SAY IT ENOUGH ! HE WENT ABOVE AND BEYOND AND DID THINGS MOST WOULDNT HAVE EVER DONE ❤️ HE DESERVES A RAISE HOW ABOVE AND BEYOND HE GO FOR CUSTOMERS 🤍

El
Review №25

Really good dealership, had a little issue but Mr. Derrick love was very helpful and fast with helping me to get everything taken care of. Thank you!

Er
Review №26

Antuan has been a great help even after my 1st vehicle being a total loss . I still was able to call him and get another vehicle around same price I was paying. He stays in contact with his clients ans keep them updated on everything thats going on. He makes the experience a great one ! I will be referring people to you guys.

2
Review №27

I purchase my car a month ago and ANTUAN was the BEST.. I love my car and it works great.. THANKS ANTUAN you’re the real MVP

Ai
Review №28

Thank y’all for putting me in my new car I’m enjoying it..I need a cover on my gas cap but,other than that the vehicle is nice.

ca
Review №29

Antuan Garrett was so amazing! I was able to get a car in less than 6hrs. He has such a great attitude he was exceptional.

De
Review №30

I was so hesitant to go through the process because I’ve never went through a dealership and I wasn’t sure if I was going to be approved but my salesman Derrick gave me all the information I needed and got me approved in minutes regardless of my credit with a low down payment with the exact car that I wanted, I am beyond impressed, Derrick went over and beyond to get me the car of my dreams, so if you guys are looking for an affordable car and someone who will get you approved on the spot go see Derrick he’s the greatest at I Finance!!!!, Thanks again Derrick!!!

An
Review №31

Derrick Love was is the best! He goes above and beyond for his customers while working well past business hours! If you’re in the Olive Branch Ms area PLEASE ask for Derrick Love to assist you and I PROMISE you won’t be disappointed..

Ja
Review №32

This company has a1 services . I will be purchasing another car soon!!!!

ri
Review №33

Do not get a car from this place if you do have a mechanic look at your car before financing it. I have a new born baby and I’ve been without my car for almost a month. Their service and communication skills are terrible and rude they don’t have your best interest at heart I also forgot to mention the first time I had them “fix” the car I paid 139$ for it to get fixed they said they “fixed” it and it broke down before I got the car home. SO if you can go without a car for a month yea totally “recommend this place” and missed a doctors appointment today for my baby

Ka
Review №34

Antuan was fantastic! Highly recommend him! He will work with you and have you driving the same day!

Go
Review №35

I have an 2005 Tahoe that I have had problems with since I had gotten it from them they currently have my truck now for repairs and have been having my truck for almost 2 months now its actually going to be 1 month and 3 weeks coming up they have not been keeping me updated I have been missing work because I dont have my truck these people are terrible people on so many levels im looking into getting with an lawyer Monday

Ad
Review №36

The process was quick and easy! Ms. Courtney went above and beyond to get me into a vehicle that fits my family’s needs! The payments are reasonable. She was very informative and handled everything with such care. THANK YOU COURTNEY!!!

Ta
Review №37

Great Friendly Staff!! I received help every step of the way and had all of my questions answered immediately! Highly Recommended! Special Thanks to Derrick and Becky.

St
Review №38

Looking for a car I highly recommend Antuan his customer service is awesome he is willing to work with you. Overall one of the best salesman I’ve ever worked with.

Ch
Review №39

Mr Derrick love has great customer skills excellent Sales men not only cares about getting you any car but the car you love he took his time in my entire process to get me exactly what I wanted an broke down all charges on my vehicle loan for clear understanding making sure it fit my budget he went above an beyond on keeping contact w me throughout the process highly recommended I FINANCE go see mr Derrick an get rolling 🔥🔥🔥🔥😒

Do
Review №40

They were great to work with if I had any questions or concerns They were right there to help. I would recommend them to anyone who is looking for a nice car

Sy
Review №41

My sales representative was Courtney and she is awesome. She helped me find a car that I was comfortable with and a car that I could afford. She made this process a breeze for me. So if your looking for a car and need someone who can work deals for you, call Courtney at Ifinance.

Ak
Review №42

I had the most outstanding experience with one of the sale reps Courtney. She was very understanding and kind. Courtney made the process easy as 123 with me working long hours. I don’t know about anybody in the office but I most definitely recommend speaking with her for all your needs

As
Review №43

Antuan Garrett rock he’s the best he always made sure everything was worth my drive and I got the car I wanted

Je
Review №44

Is it not a scam it’s is a great car lot to go to they work with what ever you have down and you will still get the car you want

De
Review №45

My experience buying my new vehicle went pretty well. They now have it so you can do everything from the comfort of your home which is very nice and saves a lot of time. Cameron was extremely nice from sending photos of what I was approved for,down payment, monthly payments and making sure i had everything i need to make this process smooth. Second time around purchasing a vehicle. Thank you

Ke
Review №46

I have had the Best Service from this company than I’ve ever had. My sales rep was beyond perfect. The process was easy, convenient, professional, and they’ve exceeded any expectations I had.. I couldn’t be more satisfied and happy.. I will use iFinance for all my car purchases and refer family friends and anyone who would be interested in getting a car.. I love you guys .. thanks Courtney wonderful process

Sh
Review №47

The lady Courtney that sold me the car is great but the manager John is terrible he didnt get my oil changed my air does not work no break fluid power steering or oil was in my car and when I called him he frustrated me more by telling me it could take 2 or 3 days to fix it and I dont have any family here so this is my only means of getting to work unless I catch a lyft which in 2 days will cost me $160 to get to work and get my children to daycare I had a few people that wanted to buy a car from them I told them no worse place I ever bought a car from I would not recommend them to anyone unless you can afford to be without your car a few days

Cr
Review №48

I had a great experience with ifinance it nit a scam and i had derrick he was wonderful and answered everyone of my questions qnd very professional about the whole way throught it and i will reffer him to anyone thats buyimg a car online it a great car lot they will work with you on a dowm payments and the car you want

An
Review №49

Not a good place to buy cars. Will sell you a car without telling you what is the problem with it.

Da
Review №50

Derrick was a wonderful help he got me approved for the car I wanted and he was very patient with me and I’m truly happy about my purchase and I want everyone trust the process and they will get you rolling

Ve
Review №51

Everything was fine except the $299 advertisement for the down payment, its actually more than that. But overall it was easy to get a vehicle just not the one I wanted! Courtney did everything she could to make sure I got a vehicle.

Ro
Review №52

It was a good experience I like the car it ran good and smooth

re
Review №53

I just had the most wonderful experience with Cameron. She was VERY helpful and knowledgeable. Even though there were a few system “glitches” she kept me informed and apologized for the additional time that was taken. She even called an insurance company for me and got me taken care of!Cameron - a big THANK YOU for your help today. I was NOT expecting to get anything today but you went above and beyond the call of duty to get me in something nice. I am forever thankful and appreciative of all you’ve done!

Ta
Review №54

Great job Derrick Love,you was on your job thats all Ill to say👍👍good customer service

Ja
Review №55

First time ever getting a vehicle from this lot and it was a great experience!!! Courtney was amazing, friendly, very helpful, made sure I understood every detail, and just makes you feel like you have known her forever, and whats even better is they delivered my vehicle to me. Great place!!!

Ch
Review №56

Courtney at iFinance is amazing. She was very informative. Courtney also paid very close attention to my needs and concerns. After about 10 minutes set everything in motion. Im so pleased with my outcome.

Ti
Review №57

I purchased a car January 19, 2021... I picked the car up in Olive Branch on the 20th... Don’t know the young man name that was working that day but he honestly wasn’t any help. I told him I purchased a car with Courtney he said ok and told me where the car was and that everything was in the car. I had to fill out my own drive out so I had to search for a marker and tape. Turned the car on, no gas and the tire pressure light was on. I told him and he stated it’s just the sensor... umm ok! Drove the car for two days and always smelled like something was burning. Finally noticed in my driveway that I had oil spots. I called IFinance and they gave me the mechanic number and I called him. He sent me to gateway and they fixed the leaked. Later on that night the check engine light comes on... take it to Auto Zone and it reads out a lot wrong. So now I have a car that I’m over paying for that I have to constantly figure out what’s wrong with it on a daily that I barely had for 2 weeks. I don’t know if they put this car together or what but my seats all lifts up like literally, my head lights barely work and Now my tags are out and no one discussed anything about what you suppose to do about tags. I called IFinance and she states that my salesperson should I have told me and that I will have to pay for them so call your salesperson back.. At this point I shouldn’t be going through this much. It should be illegal to do people like that and my contract don’t state As Is... so why must I go through so much with a car that I’m paying so much for. I’m strongly looking into talking to a lawyer because I haven’t had the car a month.I purchased in MS but a resident in TN

MJ
Review №58

Very Pleasant Experience. Courtney was informative and showed awesome customer service. Would definitely recommend again.

Sh
Review №59

I completed my sell this morning around 10:40am and was told it would take 2 to 3 hours fir delivery. It has been 4 1/2 hours no car and the salesman will not respond to my calls or texts. Is it going to be like this when I have an emergency?

Ta
Review №60

If you’re looking for vehicle and great customer service, then you should go see Courtney !! This woman worked soooo hard to not only get me financed in a timely manner, she also insured that I was pleased with the vehicle that I chose.Update : When the car was delivered via tow truck on December 29 the check engine light was and still is on . Gas tank empty . I’ve emailed and called on numerous occasions within the 3 day period and to this day and still no response.Update : Difficult time receiving tags, because I bought the car In Tennessee and I reside in Mississippi I called I finance on January 7 2021 in Memphis to ask where to pick up my tags?Miss Rude Rebecca already didn’t want to be bothered with me.Snapping and cutting me off . I stated to her that my tags are out as of today what should I do that I wasn’t informed to do then? She told me that my salesperson should have sent over papers to have my tags ordered. Huh?!? Should have?Soooo am I suppose to drive in the state of Mississippi on hope and a prayer?!? Do I need to purchase them myself? Just let me know? I’m not trying to be difficult!!Miss Rude Rebecca rushed to say that “ she’s not going to give you another drive out tag unless you’ve been waiting for a while. “Hell I wasn’t trying to get another drive out tag I just need to know where to pick up my tags Memphis or Mississippi ? Or was there something that I needed to do on my end ?Miss Rude Rebecca says and I quote “ since you’re talking over me I’m going to have my supervisor call you back about your tags” then hangs up in my face!!I’m still in disbelief!! I’ll figure this out but lesson learned. They’re just there to take payments damn me my check engine light and my tags I guess..wow!!

Ch
Review №61

Love this company! I lost a car and was able to get something better ASAP. They work with you thoroughly and promptly. I highly recommend. My dealers name was Antuan and previously Courtney. Overall great company with great customer service.

ja
Review №62

I had and excellent experience and she was patient and very understanding! Thanks so much Courtney

Yv
Review №63

Courtney was the best, she helped me pick a great car and I got approved faster than I expected. I’ve had my car about 3 weeks and I love it. I did have to get a new battery but that’s about it

je
Review №64

Great I got my car quicker than I thought 🥳

Ph
Review №65

Great at explaining the process and very helpful with everything i needed to do. I had a great experience with Mr. Antuan and would recommend him any day

Ke
Review №66

Courtney was my sales person and she did a amazing job helping me find a car that was in my price rage.. i definitely recommend getting a car from them.

Bb
Review №67

I’m so SATISFIED ❤️

Mo
Review №68

So Far so Great Ms.Cameron Has been A Fantastic Help I recommend her, This company as far what i know is Just Amazing THANK YOU AGAIN Ms.Cameron

Ta
Review №69

I was / am really pleased on how the process went smoothly! I WOULD LIKE TO GIVE CAMERON A SPECIAL THANKS FOR HELPING! IF YOU NEED A CAR PLEASE GO SEE CAMERON AT IFINANCE.❤️SHE WILL GET YOU APPROVED AND RIDING THE SAME DAY!

IN
Review №70

Courtney you are so awesome 👏 She went over and beyond to help me get a car from here!! She’s awesome you guys!!! Go check them out for you vehicle and trust me you won’t be let down!!!!

Ta
Review №71

I just bought a car from them and im already having Mechanical issues !! Serious mechanical issues at that !! I’ve only had my car a month !! And I still haven’t got my car tags!! I’m not satisfied at all BAD BUSINESS!!

Is
Review №72

Very unprofessional I went up there to look at there cars with cash ! 10k cash ! I called the number because no one was helping me a salesman very unprofessional told me they only finance so if a person come with money to get a car you pass the money up 😂 “we don’t do dat” was his words like wow 😳

Ja
Review №73

My salesman was one of the best I have ever seen he got me in and out and riding in exactly 24 hours

Fl
Review №74

Be careful buying a car with them ..it’s only been 3 months and the car barely cranks ..they picked up it and kept it for a week to fix it ..but it’s still not fixed ..so not only did I miss a week worth of work but I’m also having to come out of pocket to get the car fixed ...and they still wanted the payment on time ..what a joke

mi
Review №75

I have had a great experience with the sales lady Courtney was the best getting me my new car an would definitely recommend this car lot to friends and family thanks again Courtney for everything...

Ch
Review №76

Woundful place to shop for cars!! Courtney was so oooo amazing and a sweetheart. Ask for her when you go.

Di
Review №77

I worked with Cameron and she is the best!! Awesome customer service a wonderful personality and she got my in the truck that I wanted!!!

Ar
Review №78

Please check out ifinance. They have great customer service and they are willing to do they very best to get you in a nice car.

Ta
Review №79

Love this place ! Easy to get in a ride . They went up and beyond to get me in both my rides . Y’all need to get over there to see them .

Ta
Review №80

After playing phone tag with Cameron, I called 3 times to find out about a vehicle. No voicemail was set up, wont ansser my text messages, Im going to take my business elsewhere

Su
Review №81

My second purchase with Ifinance was a total breeze. I loved doing business with Mrs.Courtney and the ifinance team during this pandemic.

Gr
Review №82

Cameron was GREAT and friendly!! I would highly recommend her 😊

Ch
Review №83

It was a great experience. I got the truck I wanted from this company. Cameron was great.

Na
Review №84

Called today and spoke with Derrick on getting a vehicle and he went over in beyond to make sure I pulled off the lot today thanks a lot

Ra
Review №85

Courtney at Hack Cross iFinance is awsome. She helped me thru the entire process and I got the car I wanted delivered to my door in the same day!If u want the best deal and the best service then Cortney at Hacks Cross iFinance is the place for u!

No
Review №86

I did a application today and Antuan contacted me got me approved almost instantly and got my car delivered I would recommend anyone to go through him

La
Review №87

WOW!! This is all I can say. I read the reviews and at this point I have one star. It depends on the rest of the week, how many stars, and also how this major problem I have with them will be resolved. I am giving them the end of this week 6/28/2019. I pray I will have a good review if not I am going in by every means necessary. I am now 5 days no transportation.

Ta
Review №88

I got to give Ifinance some praises.I had an issue with my truck but Ifinance went above and beyond to get my problem resolved and I am one happy customer.Ifinance will always get my business.I give them five stars cause they are great.

Re
Review №89

Ms.Courtney was very nice patience she help me find a car in my price range

La
Review №90

Trust me you dont want to buy a vehicle from this place. But unfortunately they get away with overpricing vehicles because people have bad credit.

Al
Review №91

I love finance they have really good selection of cars never had any bad luck with our 2010 Avalon only had to fix a flat tire A/C good all windows let down Motor A-1 purchase in March 2019

Co
Review №92

Whenever I need or want a new car this is my go to place. Eric Cox is the absolute best no nonsense and upbeat salesman you would ever want to run into! I purchased a 2004 Jeep Liberty, 2009 Pontiac G6 which I absolutely love, both had low miles they can and will run everyone off the road. Thank you Eric!

Ti
Review №93

The main thing I like about this place is that they really work with you on paying your note. Just give them a heads up if you’re having financial issues paying your note. Most people fail to realize that this dealership sales cars AS IS! So you can’t be upset if anything goes wrong with the car because they let you know during the process. That’s why it’s good to make sure you pick the right car. I haven’t had any major problems and I’ve had my car for almost a year. I recommend this place to people who don’t have good credit and seriously needs a car.

Ka
Review №94

Quick and easy approval process and work with the down payments and very friendly

Kr
Review №95

If I could give zero stars I would I purchase my car January 2019 in March of 2019 the car engine literally went out on me while in New Orleans I had to pay almost $300 to get back home and then another $500 to get the car from New Orleans back to Southaven in order for it to go to their “shop” I still had to pay $500 to get it fixed in which they claimed they would put a new engine in the car they lied I went weeks without transportation and still had to pay my car note at the same time got the car back and guess what boom the check engine light is on the headlights stopped working after I’ve replaced them several times so I decided to give them their car back and went and got approved at Landers for a brand new car here it is a year later and they want to take me to court for $3500 for a car that I do not even have anymore do not shop here it’s terrible

Sh
Review №96

Mrs Courtney is the Goat lol, but really she is very patient and also gone make sure you sastify ..

Li
Review №97

Shanna at I Finance is a very friendly, very helpful and understanding. Please go to I finance there is no hassle all love. My new favorite dealership.

Ma
Review №98

Not A fast process like they say. You have to constantly call them otherwise you wont know whats going on

Te
Review №99

I worked with Courtney from IFiance and I was in need of a vehicle fast and she did everything to make sure that I got one guys get in touch with her and get your vehicle today

Re
Review №100

I think I have got my self in a mess with these people they dont tell you everything wen I purchased the vehicle no one explain to me about that I have to pay for my own tags and top of that they dont re- issue you another drive out tags until you able to come up with the money to get your tags they dont care about how you supposed to get back and fourth to work they dont care I want out of this contract how can I get out I can do better than that I hate I ever dealt with them

Information
2 Photos
100 Comments
4.1 Rating
  • Address:5310 Hacks Cross Rd, Olive Branch, MS 38654, United States
  • Site:http://ifinancehomedelivery.com/
  • Phone:+1 901-612-3790
Categories
  • Car dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–5PM
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